6 Insights to Making Change Work, with Greg Shea and Cassie Solomon

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Listen to the full interview at www.33voices.com/gregory-p-shea/audio …

Listen to the full interview at www.33voices.com/gregory-p-shea/audio

Gregory P. Shea, PhD, is president of Shea and Associates, Inc. He is also adjunct professor of management at the Wharton School of the University of Pennsylvania, active in its Aresty Institute of Executive Education and a faculty associate of the Wharton School’s Center for Leadership and Change; adjunct senior fellow at the Leonard Davis Institute of Health Economics at Wharton; senior consultant at CFAR; and a principal in the Coxe Group. Shea is coauthor of Leading Successful Change: 8 Keys to Making Change Work.

Cassie A. Solomon is the president and founder of The New Group Consulting, Inc. Prior to starting her own company, she spent sixteen years with CFAR. While there, she codirected the Hospitals and Health Care Systems practice. She is a principal in the Coxe Group and an affiliate of Schaffer Consulting. She has taught health care executives at Wharton’s Leonard Davis Institute and teaches change management to executives at Wharton’s Aresty Institute. Solomon is coauthor of Leading Successful Change: 8 Keys to Making Change Work.

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  • 1. @33voices intelligent insights to advance your business and life
  • 2. The following represents 10 highlights from the interview by @MoeAbdou, founder & host of 33voices®.
  • 3. Greg Shea & Cassie Solomon Gregory P. Shea, PhD, is president of Shea and Associates, Inc and adjunct professor of management at the Wharton School of the University of Pennsylvania Cassie A. Solomon is the president and founder of The New Group Consulting, Inc and has taught health care executives at Wharton’s Leonard Davis Institute and teaches change management to execu- tives at Wharton’s Aresty Institute.
  • 4. Stream interview Watch videoWatch video No.1 Change isn’t likely to succeed or fail due the charisma of the leader; it’s much more about designing an environment that stimulates a desired behavior.
  • 5. Stream interview Watch videoWatch video No.2 Initiating change is exciting, but its executing it successfully that will demonstrate your impact.
  • 6. Stream interview Watch videoWatch video No.3 Before you think about a change initiative, first have:
  • 7. Stream interview Watch videoWatch video No.3 Before you think about a change initiative, first have: a clear definition of the operational problem that ignited the change process
  • 8. Stream interview Watch videoWatch video No.3 Before you think about a change initiative, first have: and the specific behavioral change that you’d like to see
  • 9. Stream interview Watch videoWatch video No.4 Clear communication is to a change initiative what oxygen is to the body; construct a portfolio of scenes that brings the outcome you’re seeking to life.
  • 10. Stream interview Watch videoWatch video No.5 All change is behavioral change. It’s a combination of these eight levers:
  • 11. Stream interview Watch videoWatch video No.5 All change is behavioral change. It’s a combination of these eight levers: Structure – Align your organizational structure with your evolving culture.
  • 12. Stream interview Watch videoWatch video No.5 All change is behavioral change. It’s a combination of these eight levers: Structure – Align your organizational structure with your evolving culture. 33voices Gregory Shea - Align Organization Structure Wit...
  • 13. Stream interview Watch videoWatch video No.5 All change is behavioral change. It’s a combination of these eight levers: Workplace Design – Physical environment matters, but don’t neglect the tools to help your team to execute.
  • 14. Stream interview Watch videoWatch video No.5 All change is behavioral change. It’s a combination of these eight levers: Process – Make each step clear, measurable and specific.
  • 15. Stream interview Watch videoWatch video No.5 All change is behavioral change. It’s a combination of these eight levers: People – Put your best people on your most important priorities.
  • 16. Stream interview Watch videoWatch video No.5 All change is behavioral change. It’s a combination of these eight levers: Acknowledging and rewarding behavior or punishment – Beyond financial rewards, people want to feel valued and appreciated.
  • 17. Stream interview Watch videoWatch video No.5 All change is behavioral change. It’s a combination of these eight levers: Distribution of info – Make information accessible to those who need it.
  • 18. Stream interview Watch videoWatch video No.5 All change is behavioral change. It’s a combination of these eight levers: Decide who decides – Be clear on who has authority to make decisions on all levels.
  • 19. Stream interview Watch videoWatch video No.5 All change is behavioral change. It’s a combination of these eight levers: Measurement – How will you know success when you see it?
  • 20. Stream interview Watch videoWatch video No.6 In the end,effective change follows the mantra, “to go fast, it’s best to start out slow”
  • 21. Really reflect... Before any change initiative, do you first define the behavioral change you’d like to see? Really reflect...
  • 22. Connect WITH US! Tell us what you think Chase@33voices.com