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Resilient Businesses Summit 11/13/10


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  • 1. Resilient Businesses Summit
    Sponsored by
    TnRGlobal & Hidden Tech
    Thrives Publishing
  • 2. Welcome
    Hidden Tech
    Economic impact in Western Mass
    Community Economies
    Groundbreaking work by Julie Graham
    Missing Answers
    What do we need?
    Resilient Businesses concept
    Tools for collaborating: talk.RB & other social media
  • 3. Agenda
    9:45 – 10:00 Settle in with coffee by Deans Beans
    10:00 – 10:10 Welcome by Rich Roth
    10:10 – 10:30 Introduction by Karen Ribeiro
    10:30 – 11:00 5 minute partner discussion: my experience of resilience
    10 minute table recap
    10 minute group recap
    11:00 – 12:00 ROUNDTABLE ONE
    12:00 – 12:30 Recap of 1st roundtable session
    12:30 – 1:15 LUNCH
    1:30 – 2:30 ROUNDTABLE TWO
    2:30 – 3:00 Recap of 2nd roundtable session
    3:00 – 4:00 Networking and small group breakouts
  • 4. Facilitators
    Dealing with People
    Session 1 – Ingrid Bredenberg
    remaining flexible (even supple!) when working with friends and family
    Session 2 – Kirsten Bonanza
    finding and holding onto the pulse of your many stakeholders
  • 5. Facilitators
    Driving the Collaborative Economy
    Session 1 – Dan Finn
    fostering collaborations among peers and competitors to sustain and grow revenues
    Session 2 – Prakash Laufer
    reinventing yourself when markets change; embracing trends in this economic era
  • 6. Facilitators
    Creating and Spending Money
    Session 1 – William Spademan
    Create It! a "money
    multiplier” game on
    creating money locally
    Session 2 – Rick Feldman
    once you get the capital, what do you do with it?
  • 7. Facilitators
    Alternative Funding
    Session 1 – Tim Cohen-Mitchell
    bootstrapping your organization when cash is scarce; growth with non-traditional capital
    Session 2 – Terry Mollner
    planning for and attracting investment opportunities
  • 8. Facilitators
    Sustainability and Resilience
    Session 1 – Jan Morgan
    making the case for resilience as a strategic focus
    Session 2 – Catherine Ratte’
    local politics: what works and what could be better
  • 9. Facilitators
    Essentials of Equity and Debt
    Session 1 – Mary Hoyer
    getting and using equity versus debt; balancing the two
    Session 2 – John Waite
    taking on debt; how much do you really need?
  • 10. Resiliency Story
    Karen’s Resilience Story
    The region’s conscience
    Most resilient person I’ve ever met
    Resilience Partner Discussion
    Share your resilience story
    “To create resilience you need more feedback loops between a community and all government levels”
    -- Toshiro Kida, student activist
  • 11. Recapping & Tweeting
    What are our needs?
    Understanding oneself
    Expressing fears
    Having set core values – North Star
    Being persistent
    Finding resourceful people
    Staying present
    Being creative
    Establishing boundaries
    What is “good enough” indiv./collect.
    Yielding to higher road – inner wisdom / intuition
    Sustaining a Vision
    Systems thinking – holistic understanding
    Supporting others’ egos
    Allowing diversity and collaboration – tap all skill sets equally
    Rest – take naps / meditate
    Remaining open to learning
    Taking risks – thinking outside of the boss!! And box
    Willingness to adapt self or system
    Agility / flexibility – playful rejuvenation
    Being curious
    Challenging current understanding/assumptions
    Never forget beginners mind – Lance Armstrong
    Using pain positively
    Have a hero to aspire to – continuous learning
    Assertive in the face of resistance
  • 12. Recapping Roundtable One
    What are our obstacles?
    Imbalance in net worth
    Lots of under utilized real estate
    High property taxes
    How to motivate beyond self interest?
    How do we share assets/resources to maximize benefit for the community?
    Lack of trust/community bonding – “I’m out for myself” vs. shared tools, food, ideas…
    Inability to express self authentically/honesty
    Settlement patterns (suburbs)
    Assembling equity; collateral
    Presenting coherent plans to lenders & stakeholders – really think out concept 1st
    What are our ideas?
    United Way for Business
    Helping local banks to work together – EX-Sonoma Cty cooperation among local banks (600MM more local $ to invest)
    Judy Wicks story – creating the community
    Transition to new ways of collaboration – community centers, shared meals
    Time banks
    Tapping all ownership & investment options (family & friends (debt +/or equity) $, gov’t grants, credit, home eq., cooperative shares, PRI, cust. loans) and collateral (CD, gold/stocks, RE, contracts)
  • 13. Recapping Roundtable One
    What are our obstacles?
    Defining and understanding resiliency
    People do not see/listen to market signals
    People choose not to change – especially if it isn’t institutionalized (or modeled) – or learn from past mistakes
    Surprise regulatory shocks
    Contract changes
    What are our ideas?
    Collaborating with partners/joint ventures and shared revenues; trust relationships
    True value of mutuality – especially listening
    Play nice – all situations are a “win win” and have respectful language
    Have support groups (in person or virtual water cooler)
    Diversify income stream
    Reinvention – back to basics; team planning
  • 14. Recapping Roundtable Two
    What are our obstacles?
    PL/KB – responding to current needs for reinventing ourselves/businesses
    Need Gross National Happiness
    TM/RF -
    How can we create various clans within a larger tribal system in the Pioneer Valley that accurately represent our various stories
    How can we maximize regional equity for the benefit of startups and other community, small biz needs?
    What are our ideas?
    Elevation not emulation
    Look out for #2 not #1 – all in this together
    No one left behind
    Improve theater – Yes AND
    Community based discussion – charettes?
    Entrepreneurship in the context of serving our community happiness needs,quality of life
    Establishing a NORM of communication that starts from the way we welcome people
    Winning people over. No one cares what you know until they know that you care
    Be open/understanding/absorbant/compass.
    Go further upstream than what is obvious
    PAPOS – people are part of solution
    Stakeholder: inclusive of families of people who work for you, interconnected communities
  • 15. Recapping Roundtable Two
    What are our obstacles?
    Sustaining momentum with today’s conversation – widening the circle of influence extending to diverse communities with diverse voices/interests
    What are our ideas?
    Work in constellation in the community to freely move in and around the community but remain in one tribe.
    Threshold Fnd. For the valley (high net worth)
    SVN for the valley
    Choose leaders from key organizations to bring together to create the “tribal code”
    Enhance Hidden Tech community using tags to create collaborative matches
    Engage the PVPC and EDC and MSBDC and ACCGS creatively
    Meetup around the BALLE leakage calculator
    Meetup around regional resiliency storytelling
    Share email addresses
    Keep talking about resiliency – Don’t eat lunch alone, other meetups, blogging
    Meet soon – Nacul Center, etc.