2014 Trends for Finance and Accounting by Infosys BPO

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The changes emerging in the finance and accounting (F&A) function are giving a new shape to the market, offering new opportunities for both enterprises and providers. No longer is F&A outsourcing just about cost and risk reduction, it is becoming a means to transform operations.

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2014 Trends for Finance and Accounting by Infosys BPO

  1. 1. TRENDS 2014 THE FINANCE AND ACCOUNTING BPO COLLECTION BEYOND COST SAVINGS
  2. 2. TRENDS 2014 THE FINANCE AND ACCOUNTING BPO COLLECTION The changes emerging in the finance and accounting (F&A) function are giving a new shape to the market, offering new opportunities for both enterprises and providers. No longer is F&A outsourcing just about cost and risk reduction, it is becoming a means to transform operations.
  3. 3. TRENDS 2014 THE FINANCE AND ACCOUNTING BPO COLLECTION 1 2 AN EYE ON PROCESS TRANSFORMATION THE FORECAST IS ‘CLOUDY’ F&A processes will be seen as a way to improve financial performance and transform the function An uptake in cloud offerings will increase the propensity to automate and outsource F&A processes
  4. 4. TRENDS 2014 THE FINANCE AND ACCOUNTING BPO COLLECTION 3 4 LOOKING FOR HYBRID F&A SERVICES TRANSFORMATION ‘IN ONE BOX’ Enterprises will look to consolidate the outsourcing of both transactional and high-end processes Enterprises will prefer working with providers who can support both IT and BPO transformation
  5. 5. TRENDS 2014 THE FINANCE AND ACCOUNTING BPO COLLECTION 5 6 THE ‘ENGINE ROOM’ FOR TRANSFORMATION NEARSHORING ON THE RISE With an end-to-end view of finance functions, BPO providers will play a key role in transformation programs The right talent at the right locations will be key to language-dependent and high-end processes
  6. 6. TRENDS 2014 THE FINANCE AND ACCOUNTING BPO COLLECTION 7 8 THE NUMBERS DON’T LIE PERFORMANCE HINGES ON ANALYTICS Enterprises not content with ‘meeting SLAs’ will turn to F&A benchmarking for process metrics F&A process analytics will provide a holistic view of the finance function’s performance
  7. 7. TRENDS 2014 THE FINANCE AND ACCOUNTING BPO COLLECTION FIND OUT MORE Video Blog post Infographic Tweet chat WATCH READ VIEW KNOW MORE #FAO InfosysBPO.com/FAOTrends

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