The Future of ERP on IBM i
Tim Mears, Business Development System i Europe, Infor

Internal use only. Copyright © 2013. In...
Agenda
•
•
•
•

Who are Infor?
What are IBM i users saying?
The future of Enterprise Resource Planning (ERP) on IBM i
So w...
Who Are Infor?

Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com
2012.

3
Where we have come from?
•
•
•
•

Founded in 2002
Highly acquisitive growth to 2006
Consolidation to 2010
System i Divisio...
Transformation

Infor 10x
Infor 10

Product
Assessment

New
Strategy

R&D
Investment

New Management Team
Innovation Phase...
We are the largest IBM i ISV in the world

19,000 customers
on IBM i solutions
from Infor

$2.8 billion
revenue

95+ count...
System i in UKI
• Mainly ‘IBM Midmarket’ sized clients
• Key IBM i solutions
• MAPICS (Infor XA)
• BPCS (Infor LX)
• JBA (...
What are IBM i users saying?
Infor’s EMEA System i Survey 2013 was carried out during March and April 2013 with over a
tho...
Declining skill base
When asked whether attracting
and retaining critical IT skills
was becoming a problem, over
half of r...
Mystified about the cloud?
Results suggest that System i
users are unsure as to how
the cloud computing model
could be app...
Green Screen
The vast majority of those
experiencing issues with
appearance or user interface
were running early versions
...
90% of users appear to plan further
investment in the platform:
When asked about four
possible areas for investment:
Repor...
The Future of Enterprise Resource
Planning (ERP)

Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.inf...
Infor innovation investment areas
Internet architecture

Specialised by industry
Creating Experiences People Love
Internal...
Infor 10x
User Experience

Infor 10x
Compliant /
Enabled
Applications

Infor 10x
Technology Platform
Internal use only. Co...
Internet architecture

Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com
2012.

16
Internet

Standards-based and Loosely Coupled
Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.c...
Infor ION
Cloud
Motion

Infor ERP

Infor PLM

Business Vault
Analytics | Reporting | Search | In-context BI

Internal use ...
Infor ION enables you to…
• Connect your applications
• Infor and non-Infor - on premise and in the Cloud
• Loosely-couple...
Creating Experiences People Love
Letting users work the way they live
Beauty as a Competence

Internal use only. Copyright...
Designers

Storytellers

Information
architects

Artists

Internal use only. Copyright © 2013. Infor. All Rights Reserved....
Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com

22
Drill to Sales Order

Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com

23
Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com

24
@productionhelpdesk: Working on critical order for Ford -- just noticed this drop off in
production. What can we do?

Dril...
Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com

26
@maintenancehelpdesk: Maintenance team, I am guessing we must have some maintenance
planned at this plant and that is why ...
Drill to
Part:00001100512
PlanningBoard:0023

Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.c...
Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com

29
Fantastic – I will let the customer know! Thanks for the incredibly fast response.

Internal use only. Copyright © 2013. I...
Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com

31
What if you could be…

Social

Mobile

Proactive

Informed

Would it change the
way you work?
(and would you keep your IBM...
So What Does This Mean For The
IBM i Community?

Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.info...
Why IBM i?

#1 business
computing platform
in banking

250,000 machines
in use today

40 to 50%
reduction in
IT Costs

Str...
The future of ERP on IBM i

Continuing functional
enhancement

System of
engagement

Modern system
architecture

Internal ...
Who can benefit?
IBM i Ecosystem

Whole Community

In-House Apps

Other IBM i ERP

Video
Internal use only. Copyright © 20...
Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com

37
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The Future of ERP on IBMi

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  • To help you appreciate this transformation, let’s take a look at brief history of Infor. Infor was founded in 2002, taking advantage of a fragmented and rapidly consolidating enterprise applications market.Infor was not alone in this strategy - Oracle and SAP were also taking advantage of the consolidating market – but Infor was the first company to build its growth strategy around these unique market conditions.But in 2008 with the market conditions deteriorating – Infor’s owner Golden Gate decided it was time to move from a consolidation to a product-led strategy to drive growth.New management came on board in December 2010 with former Oracle President Charles Phillips taking the helm as CEO. His first priority was to invest significantly in the Infor product lines. Second priority was to expand Infor’s footprint, which resulted in the acquisition of Lawson Software in 2011, which brought Financials, HCM solutions and strengthened Infor’s expertise in key industries like Healthcare, Public Sector, Food, Fashion and Equipment.Third priority was to strengthen the Infor ecosystem with strategic partnerships – including IBM and Salesforce.Two of the crowning achievements during this “Innovation Phase” have been the delivery of Infor 10 and most recently Infor 10x, which have brought Infor applications, technology and user interface under a unified Infor experience reflected by the company’s new brand.
  • Committed to IBM iSince the beginningManufacturing - MAPICS, BPCS, JBA, MovexDistribution – A+Into the future Infor 10XInfor XA, LX, System 21, M3, A+
  • Let’s talk a bit about the architecture of our products now
  • We think the way to do this is simply and efficiently.We don’t have to look far for an example – the internet is this already.In our version – all the applications publish in XML – the language of the internet - and every business event and transaction produces an XML document – it publishes and is subscribed to by every application that uses that document. Its based on standards – OAGIS.Internet is the most successful integrated application that scales the world – if one application goes down, the internet doesn’t go down, its very open and very resilient.This inverts the model for enterprise apps.We think they will move away from huge, complex middleware stacks.ION middleware is very simple – 3 CD’s – opposite of complex middleware. We don’t need the complexity of traditional middleware – just not needed for application integration. We have customers who buy ION with no Infor apps.It can do many different things beyond routing – we can route a copy of every document and every version of a document into an area called the BV – we can use that later for in-context BI – rich history of data in their organizations.Benefit we get is that we get “big data” for free – a rich data warehouse – we save it all – storage is cheap, networks fast, no need not to save this. We think this is the way enterprise applications will talk to each other going forward.
  • We think the way to do this is simply and efficiently.We don’t have to look far for an example – the internet is this already.In our version – all the applications publish in XML – the language of the internet - and every business event and transaction produces an XML document – it publishes and is subscribed to by every application that uses that document. Its based on standards – OAGIS.Internet is the most successful integrated application that scales the world – if one application goes down, the internet doesn’t go down, its very open and very resilient.This inverts the model for enterprise apps.We think they will move away from huge, complex middleware stacks.ION middleware is very simple – 3 CD’s – opposite of complex middleware. We don’t need the complexity of traditional middleware – just not needed for application integration. We have customers who buy ION with no Infor apps.It can do many different things beyond routing – we can route a copy of every document and every version of a document into an area called the BV – we can use that later for in-context BI – rich history of data in their organizations.Benefit we get is that we get “big data” for free – a rich data warehouse – we save it all – storage is cheap, networks fast, no need not to save this. We think this is the way enterprise applications will talk to each other going forward.
  • Let’s talk a bit about the architecture of our products now
  • Hook & Loop consists of more than 50 designers, storytellers, information architects, and artists. Hook & Loop is an internal think tank for creative problem solving.
  • A proof point to this is this our latest generation of products that will be delivered in the Fall – we call it our 10x product.The first thing you see is that it doesn’t look like a traditional enterprise application.New UI, clean, more colour, adopts the style sheets of the new products – looks more like something you would see with Google analytics, Twitter or internet applications.We think this is important because it will differentiate us from other companies and will help customers users adopt the solutions more easily and faster.
  • Flip the structure of workContextual data at the point of decisionSocial computing changes work for the betterMobile accelerates the flow of information & workAnalytics + Process Automation + Collaboration/Productivity
  • “Everybody” says it is declining, going away, not what it used to beIt’s what the analysts say…The Analysts Never Said That!They said the application vendors were not supporting the platformExtremely low staffing requirementsExtremely low headaches, few embarrassing momentsWhy Should ERP Be Different on IBM i? It Shouldn’t!You Should Get What Everyone Else Does,Delivered On The Best Business Computing Platform in the World!
  • ERP vendors on IBM i can provide robust value deliveryFunctional Enhancement in Core and Extended solutions“Systems of Engagement” – change the way users interact with the ERPModern System ArchitectureThe future is bright for IBM i customers – You get everything the industry offers, and you get to use the best system platform
  • Typical of a maturing business…Customer retention is now paramountContinuing value delivery – now and tomorrowContinuous engagement with customersUsed to be sell, sell, sell, five year swap cycles – now it is hold onSpecialization and differentiation“One size fits all” doesn’t fit anymoreDeeper, more specialized functionality is critical (*new per EMcG) System Platform, Industry, Scale and Geography drive the fitLarge scale is a requirementExtended ERP applicationsConsumerization of applicationsRe-architect for flexible deployment, lower implementation cost
  • The Future of ERP on IBMi

    1. 1. The Future of ERP on IBM i Tim Mears, Business Development System i Europe, Infor Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 2012. 1
    2. 2. Agenda • • • • Who are Infor? What are IBM i users saying? The future of Enterprise Resource Planning (ERP) on IBM i So what does this mean for the IBM i community? Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 2
    3. 3. Who Are Infor? Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 2012. 3
    4. 4. Where we have come from? • • • • Founded in 2002 Highly acquisitive growth to 2006 Consolidation to 2010 System i Division created 2008 Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 4
    5. 5. Transformation Infor 10x Infor 10 Product Assessment New Strategy R&D Investment New Management Team Innovation Phase Integration Consolidation 2002-2007 2007-2010 December 2010 2011 Today Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 5
    6. 6. We are the largest IBM i ISV in the world 19,000 customers on IBM i solutions from Infor $2.8 billion revenue 95+ countries 3rd largest application vendor in the world Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 6
    7. 7. System i in UKI • Mainly ‘IBM Midmarket’ sized clients • Key IBM i solutions • MAPICS (Infor XA) • BPCS (Infor LX) • JBA (System21) • Wide Industry coverage but certainly • Discrete Manufacturing • Process especially Food & Beverage • Wholesale/Distribution Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 7
    8. 8. What are IBM i users saying? Infor’s EMEA System i Survey 2013 was carried out during March and April 2013 with over a thousand manager or higher decision-makers invited to participate. Video Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 2012. 8
    9. 9. Declining skill base When asked whether attracting and retaining critical IT skills was becoming a problem, over half of respondents agreed. Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 9
    10. 10. Mystified about the cloud? Results suggest that System i users are unsure as to how the cloud computing model could be applicable to them. Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 10
    11. 11. Green Screen The vast majority of those experiencing issues with appearance or user interface were running early versions of the operating system. Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 11
    12. 12. 90% of users appear to plan further investment in the platform: When asked about four possible areas for investment: Reporting and Analytics, Additional Functionality, Going Mobile, and 24x7 High Availability, 90% of respondents indicated at least one area was either a need or a priority for investment. Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 12
    13. 13. The Future of Enterprise Resource Planning (ERP) Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 2012. 13
    14. 14. Infor innovation investment areas Internet architecture Specialised by industry Creating Experiences People Love Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 14
    15. 15. Infor 10x User Experience Infor 10x Compliant / Enabled Applications Infor 10x Technology Platform Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 15
    16. 16. Internet architecture Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 2012. 16
    17. 17. Internet Standards-based and Loosely Coupled Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 17
    18. 18. Infor ION Cloud Motion Infor ERP Infor PLM Business Vault Analytics | Reporting | Search | In-context BI Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 18
    19. 19. Infor ION enables you to… • Connect your applications • Infor and non-Infor - on premise and in the Cloud • Loosely-coupled - standards-based (OAGIS) Cloud Motion • Manage your business processes • Cross application workflows • Automation Infor ERP Infor PLM • Monitor the enterprise • Real-time Proactive exception management • Push alerts to local and remote users • Report across the enterprise • Real-time reporting and analytics • Infor delivered content Business Vault Analytics | Reporting | Search | In-context BI Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 19
    20. 20. Creating Experiences People Love Letting users work the way they live Beauty as a Competence Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 2012. 20
    21. 21. Designers Storytellers Information architects Artists Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 21
    22. 22. Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 22
    23. 23. Drill to Sales Order Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 23
    24. 24. Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 24
    25. 25. @productionhelpdesk: Working on critical order for Ford -- just noticed this drop off in production. What can we do? Drill to Customer:000016 SalesOrder:200000163 Part:00001100512 Plant:P0023 Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 25
    26. 26. Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 26
    27. 27. @maintenancehelpdesk: Maintenance team, I am guessing we must have some maintenance planned at this plant and that is why production drops off. Any ideas? Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 27
    28. 28. Drill to Part:00001100512 PlanningBoard:0023 Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 28
    29. 29. Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 29
    30. 30. Fantastic – I will let the customer know! Thanks for the incredibly fast response. Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 30
    31. 31. Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 31
    32. 32. What if you could be… Social Mobile Proactive Informed Would it change the way you work? (and would you keep your IBM i?) Collaborative In-Context Connected Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 32
    33. 33. So What Does This Mean For The IBM i Community? Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 2012. 33
    34. 34. Why IBM i? #1 business computing platform in banking 250,000 machines in use today 40 to 50% reduction in IT Costs Strong roadmap published to 2025 Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 34
    35. 35. The future of ERP on IBM i Continuing functional enhancement System of engagement Modern system architecture Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 35
    36. 36. Who can benefit? IBM i Ecosystem Whole Community In-House Apps Other IBM i ERP Video Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 36
    37. 37. Internal use only. Copyright © 2013. Infor. All Rights Reserved. www.infor.com 37
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