Infogain’s InfoAssess solution covers the first two phases of our application management offering, including assessment and transformation roadmap creation. The assessment covers a wide range of areas like Application Portfolio, Support Model, Processes, Tools, Service Delivery Model, Service Level Framework and Performance Metrics. Because each organization is unique, Infogain creates a tailored assessment approach for your initiative.
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Application Management Assessment and Roadmap Datasheet
1. Datasheet
InfoAssess
Assessment and Roadmap for Application Management
Facing increased service level deamnds, while meeting IT budget
challenges?
Infogain’s InfoAssess provides a proven approach for assessing your current
applications and recommending a solution to address your current IT gaps.
InfoAssess: customers. Infogain assesses your current IT
The Path To Efficient Application Management operation, builds a roadmap specific to your
IT executives today face the challenging task organization, and implements and manages the
of lowering their application support cost while agreed upon solution
delivering guaranteed service levels. Many Phase 1: Assessment
organizations find gaps in their application
All IT organizations have areas where improved
management function, preventing them from
application management can improve opera-
balancing these priorities and meeting their
tions and reduce costs. The problem that they
objectives. When building a strategy for applica-
face is a lack of time to assess the current
tion management and support, IT managers ask
situation and develop a plan to improve cur-
the following questions:
rent operations. During the Assessment phase,
• What kinds of improvements are needed in Infogain works with the customer to document
the IT operation? their current environment, identify areas for ap-
• How can we measure the improvements? plying best practices and prioritize objectives
• How can we transform the application man- and projects.
InfoAssess Deliverables
agement organization? AMS Assessment Areas
Recommendations • How long will it take to more to a higher Application Portflolio
• Application Support Model level of service? • Stage Of Application Life Cycle
Alternatives
• Support Complexity
• Processs Enchantements &
Leveraging its broad experience and industry
• Release Frequency
Automation best practices, Infogain uses a three-phased
• Issue Backlog
• Pro-active Monitoring Strategy approach to developing and deploying tailored
• Sunset Candidates
• Performance Metrics And Dash-
application management solutions for
board
• Service Level Framework
• Service Delivery Model/Alterna-
tives
• Recommendations And Initiatives
Transformation Roadmap
• Transformation Roadmap
• Transformation Approach
• Prioritized List of Initiatives
• Transformation Timeline
• Financial Investments & Savings
• TCO Model