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Migrating from BlackBerry is no longer optional, but doing it without a plan will result in an overloaded help desk and angry users.
Constant innovation in mobile technology is resulting in a shift in usage patterns of mobile devices in the workplace.
The demise of the current platform used in the organization requires a shift towards a new, more capable platform.
Users are loyal to the current platform, and may resist change.
Multiple platforms seem to be viable, and it is difficult to determine which one(s) to migrate to.
There are many moving parts when switching mobile platforms, and it is important not to waste time or resources performing the switch.
Impact and Result
Decide if it is time for your organization to reconsider your current platform.
Use Info-Tech’s Switch Mobile Platforms Project Approval Tool to understand your current state, assess the health of your current platform, determine your urgency to change, and rank the current available platforms in the market. Use the results to complete Switch Mobile Platforms Project Approval Template to get executives on board for the project.
Develop a customized action plan for the process of phasing out a platform and introducing a new one, and monitor the progress using Info-Tech’s Switch Mobile Platforms Project Planning and Monitor Tool.
Continue to monitor, re-evaluate, and refine your plan as mobility evolves. This will happen again.