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BI stakeholders are dissatisfied regarding the overall performance of the BI operation.
The BI operation is unable to return requests to the business in a timely fashion.
The BI operation is unable to produce quality BI deliverables that meet business requirements.
The BI operation is experiencing rising operational costs.
Your organization doesn’t need to spend a lot of money or resources on BI. The BI operation should be right-sized to fit your organization’s needs. To optimize the BI operation, ensure you:
Determine an initial target state BI operating model.
Assess your current BI organization structure, processes, people, application functionality, and performance.
Refine the initial target state BI operating model.
Rank and select gaps to plan for improvement.
Develop an improvement plan, obtain official sign-off, and execute the optimization project.
Track improvements and measure BI performance and value.
Communicate and sell the benefits to stakeholders.
Impact and Result
Improve information delivery time by utilizing effective reporting structures and improving staff competency and capacity.
Improve the quality of information by ensuring ownership and accountability is given to BI management practices.
Improve maintenance and support costs by enabling the appropriate and necessary applications and functions.