From,Life and Career ofNRN  Narayana M h              MurthyFounder & Mentor, Infosys                       y
Seize Your Gandhi Moment1    Murthy, a self proclaimed socialist in the    mid ‘70s was jailed for 72 hours in            ...
2   You might fail, but get started          g       ,     g    Learn from mistakes and move on. In 1976,    Murthy f    M...
Think Big. Don’t Hesitate to3   Start Small     t t S ll    In 1981 a determined Murthy started Infosys       1981,    wit...
Cut Yourself a Slice, Not a Large4   One Always    W    When Infosys was set up, Murthy took a p y                y       ...
Lend a Hand and Throw in a Foot5    Too     T    After Murthy convinced seven of his    colleagues,    colleagues there wa...
6   Own Up, and Then Clean Up    In the ‘80s Infosys developed an application    for a German client. Murthy noticed a sin...
Trust in God, But Verify with7   Data    D    In God we trust, the rest must come with data,    is perhaps Murthy’s favori...
Keep the Faith8    Infosys almost wound up i 1990. M th did    I f      l     t       d   in      Murthy    not want to se...
Get Involved9    Infosys won a contract from Reebok in the       f                     f        b k      h    early ‘90s. ...
10 Sharing is Caring    After the IPO, Infosys decided to share a    p    portion of its equity with employees. This      ...
Treat your P l G d b   T          People Good, but11 Your Best Better    Murthy always had a thing for good    performers....
Hire a Good Accountant, Even                  Accountant12   if he is Argumentative                g     A young, argument...
When is Doubt, Disclose13     Keep your b k clean and leave the cooking to                 books l       dl     h     k   ...
Leave the Family Out14     Murthy told his wife that only one of them     could be with the company. Murthy, along with   ...
15   Don’t be a Pushover     In 1994, when General Electric wanted to re     negotiate rates, Murthy said no to selling   ...
Make hay While the Sun Shines16     In late ’ India’s Tech     I l t 90’s, I di ’ T h companies made use of               ...
Brand-     Brand-aid First, Get Clinical17     When sexual h        h         l harassment case against Infosys’ top      ...
Mind your Business, you’ll See        d                    ll18   Things Coming     Murthy carries and updates a mental mo...
Keep it Simple, Not Silly19     Keep your life simple and straight. That way,     you get to work more and worry less. Mur...
20 Founders Keepers, but Not Forever               p ,    Murthy’s decision to not allow founders to    continue with the ...
Talent Spotting and Division of21   Labour     L b     Murthy is known to have an eye for dividing     labour. Nandan was ...
Hold on to Your People b d        ld               l but don’t22   Cling     Letting go is never easy but its not good to ...
Give, it only gets you more23     In     I 2010, th M th ’ d             the Murthy’s donated $ 5.2 million USD           ...
Do it First and Do it Right24     Infosys did many things First. And most                                 First     things...
Perils of Being a Poster Child25     Being th     B i the poster child of Indian IT industry,                   t hild f I...
Get Rich. Honestly26     Rich businesses were considered to be dirty in                                               y   ...
Do Not b Afraid to Court            be f d27   Controversy     Ever since Infosys became a success, Murthy     was under c...
Invest in Learning28     With big investments in training development                                 training,     buildi...
Never Lose the Common Touch29     The big man of Indian IT kept his personal life     simple, middle class house and flies...
Do good, look good30     Murthy knew the importance of creating an     image for Infosys. He invested in creating a     sp...
NR   He is a visionary, is    forthright and resolute inNA    action. His contributionR   to the industry has beenA   phen...
NR   When I was in the US    during 1993-94 Murthy            1993 94,NA    said the action wasR   shifting to India andA ...
NR   After many unpleasantN    conversations with M              ti      ith Mr.A   Murthy, I finallyR   decided to take h...
NR   Whenever we gotN    requests f           t from ministers                      i i tA   and bureaucrats,R   Murthy   ...
N    He always spoke aboutR    how he hired his co-N   founders and why theyAR   were the best becauseA   he had hired the...
N    After an i    Af        interview with                    i      ihR   Patni, I was waiting inN   the corridor when  ...
NRN   The best d i    Th b t adviceA   Murthy gave meRA    is to take honest    i t t k h       tY   feedback withA   grac...
MR. N R NARAYAN MURTHY                                Founder & Mentor, InfosysText Courtesy: News Paper, The Economic Tim...
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Inductus-Narayan murthy's 30 Lessons

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Inductus-Narayan murthy's 30 Lessons

  1. 1. From,Life and Career ofNRN Narayana M h MurthyFounder & Mentor, Infosys y
  2. 2. Seize Your Gandhi Moment1 Murthy, a self proclaimed socialist in the mid ‘70s was jailed for 72 hours in j Bulgaria. The experience taught him that entrepreneurship and j creation is the p p job way to alleviate poverty. Inductus
  3. 3. 2 You might fail, but get started g , g Learn from mistakes and move on. In 1976, Murthy f M h founded Softronics, a company that d dS f i h lasted a year and a half. When he realized that his first hi fi venture wasn’t taking off, he moved ’ ki ff h d on. 12 Inductus
  4. 4. Think Big. Don’t Hesitate to3 Start Small t t S ll In 1981 a determined Murthy started Infosys 1981, with Rs 10,000 he borrowed from his wife. In few years, Infosys went on to become one of years the largest wealth creators in the country. Inductus
  5. 5. Cut Yourself a Slice, Not a Large4 One Always W When Infosys was set up, Murthy took a p y y p, y pay cut while salaries of other co-founder’s were increased by 10 p y percent. According to Murthy, g y, a leader needs to show his or her sacrifice and commitment. Inductus
  6. 6. Lend a Hand and Throw in a Foot5 Too T After Murthy convinced seven of his colleagues, colleagues there was a problem Nandan’s problem. Nandan s future in-laws were not sure about him. Murthy met Nandan’s uncle and convinced Nandan s him. Inductus
  7. 7. 6 Own Up, and Then Clean Up In the ‘80s Infosys developed an application for a German client. Murthy noticed a single character error and informed the client immediately. Inductus
  8. 8. Trust in God, But Verify with7 Data D In God we trust, the rest must come with data, is perhaps Murthy’s favorite statement. When confronted decisions, he tends to rely on data. Inductus
  9. 9. Keep the Faith8 Infosys almost wound up i 1990. M th did I f l t d in Murthy not want to sell the company. He asked co- founders if they wanted out and offered to buy f d th t d t d ff d t b their shares. All of them stuck together. Inductus
  10. 10. Get Involved9 Infosys won a contract from Reebok in the f f b k h early ‘90s. Seeing the founders involvement, the software, was nick named ‘Dinesh, Murthy h f k d h h and Prahlad.’ Infy veterans still recall those days. Inductus
  11. 11. 10 Sharing is Caring After the IPO, Infosys decided to share a p portion of its equity with employees. This q y p y helped them retain talent and gave employees a sense of ownership. Murthy is p p y proud of havingg given away stocks worth over Rs 50,000 crore to employees. p y Inductus
  12. 12. Treat your P l G d b T People Good, but11 Your Best Better Murthy always had a thing for good performers. And he rewarded them well. Wh f A dh d d h ll When Infosys decided to give its employees stock options, Murthy insisted that some shares be i M h i i d h h b given to good performers through the ‘Chairman’s quota.’ ‘Ch i ’ ’ Inductus
  13. 13. Hire a Good Accountant, Even Accountant12 if he is Argumentative g A young, argumentative Indian, was asking too many questions at an annual general body meeting of Infosys. More impressed than irritated, irritated he hired Mohandas Pai who went on to Pai, help Infosys list on Nasdaq. Inductus
  14. 14. When is Doubt, Disclose13 Keep your b k clean and leave the cooking to books l dl h k the chef. Murthy‘s philosophy about being open and transparent has given the company a lot of d h h l f credibility. He often says, “When in doubt, please d l l disclose.” Inductus
  15. 15. Leave the Family Out14 Murthy told his wife that only one of them could be with the company. Murthy, along with p y y, g other founders, said that none of their children would work for Infosys. This left no room for y nepotism at Infosys. Inductus
  16. 16. 15 Don’t be a Pushover In 1994, when General Electric wanted to re negotiate rates, Murthy said no to selling rates services any cheaper. This helped Infosys not to be overly dependent on any one client client. Inductus
  17. 17. Make hay While the Sun Shines16 In late ’ India’s Tech I l t 90’s, I di ’ T h companies made use of i d f the Y2K opportunity to make themselves known in th l b l i the global market. For Infosys, it was i a k t F I f in great opportunity to enter into long-term relationships with their customers. l ti hi ith th i t Inductus
  18. 18. Brand- Brand-aid First, Get Clinical17 When sexual h h l harassment case against Infosys’ top f sales guy Phaneesh Murthy threatened to tarnish the company’s brand, Murthy decided to quickly h b d h d d d kl react. He let go of Phaneesh, and settled the case out of court despite Phaneesh wanting to fight it f d h h f h out. Inductus
  19. 19. Mind your Business, you’ll See d ll18 Things Coming Murthy carries and updates a mental model of Infosys Infosys’ business all the time According to time. him, every leader must have a model, consisting of six to seven parameters that might affect business. Inductus
  20. 20. Keep it Simple, Not Silly19 Keep your life simple and straight. That way, you get to work more and worry less. Murthy is known to be frugal with money. Despite being one of the richest Indians, he leads a simple life. However, he does not cut corners on buying books or brushing up on literature. Inductus
  21. 21. 20 Founders Keepers, but Not Forever p , Murthy’s decision to not allow founders to continue with the company after the age of 65 set another standard for the company. This way, younger leaders at Infosys had a greater chance at the top positions. Inductus
  22. 22. Talent Spotting and Division of21 Labour L b Murthy is known to have an eye for dividing labour. Nandan was given sales responsibilities g p while Krish and Shibu did the tech stuff. N S Raghavan was asked to handle people and g p p Dinesh was assigned quality. Inductus
  23. 23. Hold on to Your People b d ld l but don’t22 Cling Letting go is never easy but its not good to cling on your colleagues either. Amongst the founders, Ashok Arora, Nandan Nilekani and K Dinesh have quit Infosys. Infy veteran Mohandas Pai has also left Infosys. Inductus
  24. 24. Give, it only gets you more23 In I 2010, th M th ’ d the Murthy’s donated $ 5.2 million USD t d illi to Harvard University Press for a Project that aims t make I di ’ classical h it i to k India’s l i l heritage available il bl for generations to come. He is also supporter of the Akshaya Patra F th Ak h P t Foundation. d ti Inductus
  25. 25. Do it First and Do it Right24 Infosys did many things First. And most First things right. For example, it was the first Indian company to list on Nasdaq. It was the Nasdaq first Indian company to make it to the Nasdaq 100 list and it was the first Indian company to attain the highest level of quality certification. Inductus
  26. 26. Perils of Being a Poster Child25 Being th B i the poster child of Indian IT industry, t hild f I di i d t Infosys and Murthy have been at the receiving end of many criticisms. Th company h b d f iti i The has been accused of taking away American jobs and been called a “ h shop.” ll d “chop h ” Inductus
  27. 27. Get Rich. Honestly26 Rich businesses were considered to be dirty in y the days when the country had a socialist bent. Infy was a company which g rid of this y p y got sentiment. Murthy, with his ‘no compromise’ p y policy on g greasing palms and doing ethical gp g business, set the standards. Inductus
  28. 28. Do Not b Afraid to Court be f d27 Controversy Ever since Infosys became a success, Murthy was under constant public glare. This did not glare deter the straight talking Murthy from courting controversy or voicing his opinions openly. Inductus
  29. 29. Invest in Learning28 With big investments in training development training, building facilities, India’s IT bell-weather has always been keen on grooming the younger generation. Murthy drove the culture of learning in the company in its early days days. Inductus
  30. 30. Never Lose the Common Touch29 The big man of Indian IT kept his personal life simple, middle class house and flies economy till date. Murthy has always been accessible to people around him. Inductus
  31. 31. Do good, look good30 Murthy knew the importance of creating an image for Infosys. He invested in creating a sprawling, sprawling world class campuses early on on, bigger than any other’s headquarters in the country, country that would make his global customers feel like they were in a global office. Inductus
  32. 32. NR He is a visionary, is forthright and resolute inNA action. His contributionR to the industry has beenA phenomenal and hisYA efforts have beenN instrumental in puttingM India on the global map. IU wish him the very bestR for the next phase ofTH his life. AZIM PREMJI CHAIRMAN, WIPROY Inductus
  33. 33. NR When I was in the US during 1993-94 Murthy 1993 94,NA said the action wasR shifting to India andA asked me to come backYA and take charge of theN support functions. IM wondered then why, butU later realized that itR helped me with veryTH good learning. S GOPALAKRISHNANY CO FOUNDER, INFOSYS Inductus
  34. 34. NR After many unpleasantN conversations with M ti ith Mr.A Murthy, I finallyR decided to take his d id d t t k hiAY advice and get a diary.A The impact it h d on Th i t hadN my professional andM personal life was l lifU phenomenal.RTH SD SHIBULALY CO FOUNDER, INFOSYS FOUNDER Inductus
  35. 35. NR Whenever we gotN requests f t from ministers i i tA and bureaucrats,R Murthy M th would say hi ld hireAY only on merit. ThereA were repercussions b t i butN Murthy was alwaysM clear not t give i t l t to i in toU pressure.RT NS RAGHAVANH CO FOUNDER, INFOSYSY Inductus
  36. 36. N He always spoke aboutR how he hired his co-N founders and why theyAR were the best becauseA he had hired them,Y making us angry and g g yAN despondent. He heard my arguments gladly, y g g y,MU always patient andR sparring with him wasT the best.H MOHANDAS PAIY FORMER INFOSYS LEADER Inductus
  37. 37. N After an i Af interview with i ihR Patni, I was waiting inN the corridor when h id hA Murthy walked up to me.RA He ld H told me that h would h he ldY make me the offer butA his hi concern was whether h hN I would accept it. HeM said it would b a risk id ld be i kUR but it would be worth it.T And h t turning point A d what a t i i tH for me. K DINESHY CO FOUNDER, INFOSYS FOUNDER Inductus
  38. 38. NRN The best d i Th b t adviceA Murthy gave meRA is to take honest i t t k h tY feedback withA grace and dN humility.MURTH NILEKANI CO FOUNDER, INFOSYSY Inductus
  39. 39. MR. N R NARAYAN MURTHY Founder & Mentor, InfosysText Courtesy: News Paper, The Economic Times, Dated 19th August 2011

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