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How to grow and manage aninternational companyLuc Van Aelbroeck
The session on “How grow and manage an international company”, willtake place on November 21st as from 16h00by Luc Van Ael...
Tags            go GLOCAL       Delaware Consulting         Entrepreneurship         Key to a strong G         Key to a st...
Go GLOCALtoday’s business landscape
Go GLOCALglobalisation
Go GLOCALglobalisationhttp://www.globalsherpa.org
Go GLOCALglobalisation
Go GLOCALglobalisation •  GLOBALISATION plays a role in business, culture, the    environment, human migration patterns, i...
Go GLOCALa world not that flat & getting bumpier… •  due to foreign wages going up, energy prices and cost of    transport...
Go GLOCALthe economy’s new rules •  Hometown Bankers know best    –  Finance ruled the world and greased the wheels of glo...
Go GLOCALthe economy’s new rules Long live GLOCAL companies… companies in the global playfield, but where they can, they s...
Delaware Consulting                      •  summary              •  a GLOCAL organisation                         • 
Delaware ConsultingsummaryHistory•  Founded in 1981; has been part of Bekaert, Andersen and Deloitte•  Independent partner...
Delaware Consultinga GLOCAL organisation                                                    DCILuc Van Aelbroeck, Peter Oy...
Delaware Consulting 3.0a GLOCAL organisation                                                       L Leadership           ...
Entrepreneurship               •  the art of entrepreneurship                  •  being an entrepreneur •  entrepreneurshi...
EntrepreneurshipEntrepreneurship is the act and art of being anentrepreneur or "one who undertakes innovations, finance an...
Entrepreneurshipthe ART of being an entrepreneur ‘De kunstenaar is als een vergaarbak van waarnemingen dieoveral vandaan ...
Entrepreneurshipbeing an entrepreneurProbably all personality profiles can be entrepreneurs of somekind. Whatever global, ...
Entrepreneurshipbeing an INFJ entrepreneurLuc Van Aelbroeck18/02/62 – married, 3 children – IR KMS, McSc VUB, BIR Vlerick ...
Entrepreneurshipa combination of personality styles
Entrepreneurshipa combination of personality styles
Entrepreneurshipa combination of personality styles
Entrepreneurshipa combination of personality styles
Entrepreneurshipa global core valueGlobal Delaware Consulting values:     Entrepreneurship Commitment              Care   ...
Entrepreneurshipa global strength          25         55   34   37          44         9    56   56          54         7...
Key to a strong G                    build on your DNA  build on a vision, mission, strategy & business model        go st...
a GLOCAL organisationKey to a strong G                                                       L Leadership                 ...
Build on your DNAEntrepreneurship   Commitment   Care   Teamwork   Respect
Build on your DNA DLW, a company driven by friendship                                          FriendshipEntrepreneurship ...
Build on your DNA DLW, a company driven by leadership      Leadership                          FriendshipEntrepreneurship ...
Build on your DNA DLW, friendship x leadership      Leadership                           Friendship         having a plan ...
Build on your DNA friendship x leadership x care = responsibility Responsibility      Leadership                          ...
Build on your DNA DLW, driven by responsibility Responsibility                    LT more important than ST               ...
Build on a vision, mission, strategy & business modelVision           we believe in a global, connected world             ...
Build on a vision, mission, strategy & business modelMission                to be the long-term, committed              pa...
Build on a vision, mission, strategy & business modelStrategy           Sustainable growth by combining strengths         ...
Build on a vision, mission, strategy & business modelBusiness Model
Business modelSingapore, 10 years later…
Go step by stepDLW 1.0 = SKILLS         1.0             2.0              3.0> SAP> software engineering                   ...
Go step by stepand think of ahead of plan 1.0             2.0                3.0               1.0                        ...
Key to a strong LHarbin, Suzhou, Shanghai, Singapore, Lyon, Lille, Paris, Nantes, Kortrijk, Antwerp, Waver, Den Bosch, Ein...
Key to a strong Lstandard way to grow the businessNew                   1                     3BusinessExistingBusiness   ...
Key to a strong Lbest way to grow the businessNew                   1                 1Business                  find the ...
a GLOCAL organisationKey to a strong L                                                       L Leadership                 ...
The partnership model   •  the Partnership as an “in-between” company model              •  put agreements in writing     ...
Public company modelshare value                       New Shareholder                       Generation View
Private company modelshare value                        New Shareholder                        Generation View
Partnership company modelshare value                            New Shareholder                            Generation View
Partnership company modelPartnership financing
Partnership as a company modelput agreements in writingact as “a big one”, from day 1amongst shareholders, financial parti...
Partnership as a company modelPartners, leading by example  •  Duties of Partners     –    Accountable     –    Exclusive ...
Tags            ü  go GLOCAL        ü  Delaware Consulting         ü  Entrepreneurship         ü  Key to a strong G   ...
Where to start ?
Start with people, things and places you  Start with people, things and places you love !love
Thank you and all the bestLuc Van AelbroeckDelaware Consulting Internationalluc.vanaelbroeck@delawareconsulting.com
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Delaware presentation nov2012

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Transcript of "Delaware presentation nov2012"

  1. 1. How to grow and manage aninternational companyLuc Van Aelbroeck
  2. 2. The session on “How grow and manage an international company”, willtake place on November 21st as from 16h00by Luc Van Aelbroeck (Managing Partner Delaware ConsultingInternational)In the first part of this lecture, we will discuss the observations mentionedin the article “The Economy’s new rules, go GLOCAL”.From there on we will highlight some important stepping stones forgrowing and managing a GLOCAL company, making reference toDelaware Consulting practices.Entrepreneurship, company DNA, Vision, Mission, strategy and businessmodel will be put in perspective, looking for levers to foster theinternational growth.Furthermore, the lecture will elaborate on “the partnership” as acompany format and how it proofs to be an easy and successful way forgrowing and managing a GLOCAL company, at least in a businessservices landscape.
  3. 3. Tags go GLOCAL Delaware Consulting Entrepreneurship Key to a strong G Key to a strong L The Partnership model Where to start?
  4. 4. Go GLOCALtoday’s business landscape
  5. 5. Go GLOCALglobalisation
  6. 6. Go GLOCALglobalisationhttp://www.globalsherpa.org
  7. 7. Go GLOCALglobalisation
  8. 8. Go GLOCALglobalisation •  GLOBALISATION plays a role in business, culture, the environment, human migration patterns, international development, politics, science, technology, … •  The case for the benefits of ECONOMIC GLOBALISATION is mainly about larger, international markets, allowing for more efficient, effective allocation of limited human, physical and financial resources. •  summum of ECONOMIC GLOBALISATION might be “the flat world” (Thomas Friedman), a single economically interconnected world, where technology, innovation and free trade erase historical and geographic boundaries, leading to a world where all competitors have an equal opportunity
  9. 9. Go GLOCALa world not that flat & getting bumpier… •  due to foreign wages going up, energy prices and cost of transport rising, political risk, protectionism, export restrictions, self-serving regulatory and taxes, emerging countries getting stronger, global competition, …
  10. 10. Go GLOCALthe economy’s new rules •  Hometown Bankers know best –  Finance ruled the world and greased the wheels of globalisation –  Smaller banks closer to their core business, in support of needs •  Manufacturing matters –  Manufacturing drives growth, R&D and innovation •  Blue collar jobs go high-tech –  One might be better off with highly skilled laborers locally than with low wage low skilled workers remotely –  Connect educators with companies •  Closer is faster and faster is good •  Local leaders must step up
  11. 11. Go GLOCALthe economy’s new rules Long live GLOCAL companies… companies in the global playfield, but where they can, they source produce and are in business locally
  12. 12. Delaware Consulting •  summary •  a GLOCAL organisation • 
  13. 13. Delaware ConsultingsummaryHistory•  Founded in 1981; has been part of Bekaert, Andersen and Deloitte•  Independent partnership since 2003Today•  750+ professionals•  US, Belgium, France, Luxembourg, The Netherlands, China, SingaporeRecipe•  Aligning business and technology•  Combining strengths, delivering solutionsPhilosophy•  Entrepreneurship, Care, Respect, Team spirit, Commitment
  14. 14. Delaware Consultinga GLOCAL organisation DCILuc Van Aelbroeck, Peter Oyserman (Chairman BoD), Jan Delaere, Wouter Fransoo, Jan Vets, Toon Vermeersch, Denis Latour, Vincent Lechien, Patrick Andersen, Filip Decostere, Patrick Dassaud, Jean-Philippe Lasbroas, Eric Hiernaux, Didier Galland, Wim Desmet, Wim Van Eyken, Roel Winter, Jan-Bernard Blaas, Frank van Asten DUS DBE DNL DFR DCN Luc Van Jan Delaere Wim Van Eyken Patrick Dassaud Jan Vets Aelbroeck Peter Oyserman Roel Winter Jean-Philippe Wouter Fransoo Jan-Bernard Blaas Lasbroas Jan Vets Frank van Asten Eric Hiernaux Toon Vermeersch Didier Galland DEX Denis Latour Vincent Lechien Wim Desmet Patrick Andersen Filip Decostere Managing Partner
  15. 15. Delaware Consulting 3.0a GLOCAL organisation L Leadership Plan Governance L GoToMarket L People Sales BP Ownership L Capabilities Teamspirit Account Mgt Critical Mass G Development Accounts L Delivery G DNA Markets/Verticals Projects Values Functional capabilities L Results Services Purpose G P&L, Cashflow Profitable Sustainable G DeliveryG Leadership Projects Vision Services Mission Strategy Plan GovernanceBusiness Model
  16. 16. Entrepreneurship •  the art of entrepreneurship •  being an entrepreneur •  entrepreneurship as a combination of personality styles •  entrepreneurship as a global core value •  entrepreneurship as a global strength
  17. 17. EntrepreneurshipEntrepreneurship is the act and art of being anentrepreneur or "one who undertakes innovations, finance andbusiness acumen in an effort to transform innovations intoeconomic goods". This may result in new organisations or maybe part of revitalizing mature organisations in response to aperceived opportunity. The most obvious form of Luc Van Aelbroeckentrepreneurship is that of starting new business (referred asStartup Company)http://en.wikipedia.org/wiki/Entrepreneurship
  18. 18. Entrepreneurshipthe ART of being an entrepreneur ‘De kunstenaar is als een vergaarbak van waarnemingen dieoveral vandaan komen: uit de hemel, van de aarde, van eenvoorbijrennend figuur of een spinneweb. We moeten datzoeken wat we voor ons werk kunnen gebruiken, overalvandaan, alleen niet uit ons eigen werk. Ik deins er voor terugom mezelf te kopiëren. Maar als iemand mij een map metoude tekeningen overhandigde, zou ik er niet voorterugdeinzen om daar alles uit te halen wat ik kan.’(Pablo Picasso)
  19. 19. Entrepreneurshipbeing an entrepreneurProbably all personality profiles can be entrepreneurs of somekind. Whatever global, local or glocal setting you will be part of,take it from who you are.
  20. 20. Entrepreneurshipbeing an INFJ entrepreneurLuc Van Aelbroeck18/02/62 – married, 3 children – IR KMS, McSc VUB, BIR Vlerick SchoolINFJ – ‘protector & idealist’“As an INFJ, your primary mode of living is focused internally, where you takethings in primarily via intuition. Your secondary mode is external, where you dealwith things according to how you feel about them, or how they fit with yourpersonal value system.INFJs are gentle, caring, complex and highly intuitive individuals, artistic andcreative.INFJs place great importance on having things orderly and systematic intheir outer world. They put a lot of energy into identifying the bestsystem for getting things done, and constantly define and re-define thepriorities in their lives.
  21. 21. Entrepreneurshipa combination of personality styles
  22. 22. Entrepreneurshipa combination of personality styles
  23. 23. Entrepreneurshipa combination of personality styles
  24. 24. Entrepreneurshipa combination of personality styles
  25. 25. Entrepreneurshipa global core valueGlobal Delaware Consulting values: Entrepreneurship Commitment Care Teamwork RespectEntrepreneurship:As its partners have committed never to sell the company,Delaware Consulting is a framework to build value for the next generations.Management and employees are each others partners,making an appeal for each individual’s creativity and entrepreneurship.Therefore every member of the Delaware family must try to strengthen the company.Sustaining a culture of diversity in thinking,Delaware people add value to the companyby showing initiative and constructive criticism.
  26. 26. Entrepreneurshipa global strength 25 55 34 37 44 9 56 56 54 78 55 22 11 38 88 88
  27. 27. Key to a strong G build on your DNA build on a vision, mission, strategy & business model go step by step and think ahead of plan •  27
  28. 28. a GLOCAL organisationKey to a strong G L Leadership Plan Governance L GoToMarket L People Sales BP Ownership L Capabilities Teamspirit Account Mgt Critical Mass G Development Accounts L Delivery G DNA Markets/Verticals Projects Values Functional capabilities L Results Services Purpose G P&L, Cashflow Profitable Sustainable G DeliveryG Leadership Projects Vision Services Mission Strategy Plan GovernanceBusiness Model
  29. 29. Build on your DNAEntrepreneurship Commitment Care Teamwork Respect
  30. 30. Build on your DNA DLW, a company driven by friendship FriendshipEntrepreneurship Commitment Care Teamwork Respect
  31. 31. Build on your DNA DLW, a company driven by leadership Leadership FriendshipEntrepreneurship Commitment Care Teamwork Respect
  32. 32. Build on your DNA DLW, friendship x leadership Leadership Friendship having a plan multiply strengths reaching out for the plan blue ocean governance(legal, operational, G2M/BP)Entrepreneurship Commitment Care Teamwork Respect
  33. 33. Build on your DNA friendship x leadership x care = responsibility Responsibility Leadership FriendshipEntrepreneurship Commitment Teamwork Respect Care
  34. 34. Build on your DNA DLW, driven by responsibility Responsibility LT more important than ST Grow as a GLOCAL organisation along the DLW Vision/Mission Pass-DLW-on to the Next GenerationEntrepreneurship Commitment Care Teamwork Respect
  35. 35. Build on a vision, mission, strategy & business modelVision we believe in a global, connected world with local entrepreneurship and corporate social responsibility where technology inspires people
  36. 36. Build on a vision, mission, strategy & business modelMission to be the long-term, committed partner for organizations and people, aligning business and IT, creatively applying world-class technology, fostering collaboration, realizing synergies
  37. 37. Build on a vision, mission, strategy & business modelStrategy Sustainable growth by combining strengths beyond team, company and country borders, while protecting the Delaware Consulting identity Geography Geography •  geographical relevancy in 3 time zones Market •  expand to LE via functional solutions • expand to SME via vertical solutions Functional Market Vertical •  enrich existing verticals •  develop new and micro-verticals Delivery Model •  maintain project focus • strengthen Application Management Services Delivery Model Vertical •  integrate Software as a Service Functional •  deepen & broaden functional solutions: ERP, CRM, SCM, BI/PM, IS, e&mCommerce
  38. 38. Build on a vision, mission, strategy & business modelBusiness Model
  39. 39. Business modelSingapore, 10 years later…
  40. 40. Go step by stepDLW 1.0 = SKILLS 1.0 2.0 3.0> SAP> software engineering 3.0> process knowledge + DLW vision> project management + DLW mission> business consulting + DLW strategy/plan + DCI Int’l partnership> account management + DLW portfolio/ABC + 3 time zone relevance(1981-2003) (2003-2009) (2009-2014)
  41. 41. Go step by stepand think of ahead of plan 1.0 2.0 3.0 1.0 3.0 … 11.0 a gLocal platform for entrepreneurship along the DLW values & vision still passing on to the next generation
  42. 42. Key to a strong LHarbin, Suzhou, Shanghai, Singapore, Lyon, Lille, Paris, Nantes, Kortrijk, Antwerp, Waver, Den Bosch, Eindhoven, Luxembourg, Dallas, Auburn, Atlanta, … … is a strong L Leadership and strong people
  43. 43. Key to a strong Lstandard way to grow the businessNew 1 3BusinessExistingBusiness 2 Existing Country New Country
  44. 44. Key to a strong Lbest way to grow the businessNew 1 1Business find the right Local leadershipExistingBusiness 1 1 Existing Country New Country
  45. 45. a GLOCAL organisationKey to a strong L L Leadership Plan Governance L GoToMarket L People Sales BP Ownership L Capabilities Teamspirit Account Mgt Critical Mass G Development Accounts L Delivery G DNA Markets/Verticals Projects Values Functional capabilities L Results Services Purpose G P&L, Cashflow Profitable Sustainable G DeliveryG Leadership Projects Vision Services Mission Strategy Plan GovernanceBusiness Model
  46. 46. The partnership model •  the Partnership as an “in-between” company model •  put agreements in writing •  leading by example
  47. 47. Public company modelshare value New Shareholder Generation View
  48. 48. Private company modelshare value New Shareholder Generation View
  49. 49. Partnership company modelshare value New Shareholder Generation View
  50. 50. Partnership company modelPartnership financing
  51. 51. Partnership as a company modelput agreements in writingact as “a big one”, from day 1amongst shareholders, financial parties, …even amongst friendsand for sure in an international playfield
  52. 52. Partnership as a company modelPartners, leading by example •  Duties of Partners –  Accountable –  Exclusive (IP) –  Non-Compete (IP) –  Adhere to the Partnership Agreement •  Admission decided by a 2/3 decision of the General Meeting –  Fit with the vision mission strategy and values –  Entrepreneurship –  Leadership –  Results
  53. 53. Tags ü  go GLOCAL ü  Delaware Consulting ü  Entrepreneurship ü  Key to a strong G ü  Key to a strong L ü  The Partnership model Where to start?
  54. 54. Where to start ?
  55. 55. Start with people, things and places you Start with people, things and places you love !love
  56. 56. Thank you and all the bestLuc Van AelbroeckDelaware Consulting Internationalluc.vanaelbroeck@delawareconsulting.com
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