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Victoria Bellotti, PARC

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Presentation by Victoria Bellotti (PARC) at the #inboxlove conference

Presentation by Victoria Bellotti (PARC) at the #inboxlove conference

Published in: Technology

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  • 1. Ethnographic Research into Email Practices Observations based on in-depth observations of people doing email Victoria Bellotti Principal Scientist Palo Alto Research Center
  • 2. What Are People Doing with Email?
    • What is email used for
      • To-do list, reminders and task management
      • Project tracking
      • Batch processing
      • General info and document archive
    PARC |
    • Two insights about its nature
      • Grand-Central Station for knowledge work
      • Overload - quality versus quantity
  • 3. Trends
    • Still going strong even with kids, but especially in the enterprise
    • Most people aren't overloaded but power users are drowning
    • An explosion of add-ons competing to solve various problems  
    PARC |
  • 4. Problems for Entrepreneurs to Consider PARC | Pixel Addict flickr D H Wright flickr