An introduction and overview to Software as a Service
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An introduction and overview to Software as a Service



This Software as a Service (SaaS) presentation by InTechnology's Stefan Haase, looks at InTechnology’s best-in-class SaaS solutions and how these highly secure, scalable and reliable Cloud services ...

This Software as a Service (SaaS) presentation by InTechnology's Stefan Haase, looks at InTechnology’s best-in-class SaaS solutions and how these highly secure, scalable and reliable Cloud services provide your business with the infrastructure, software and expertise to free up your IT team, increase business performance and reduce total cost of ownership.



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An introduction and overview to Software as a Service An introduction and overview to Software as a Service Presentation Transcript

  • WEBCAST AGENDA• Introduction to InTechnology• Software as a Service – Drivers• The lure of Server Virtualisation• Customer On Site Challenges• What is IAAS?• IAAS Usage Scenarios• Customer References• SAAS - The components of SAAS• Summary• Questions and Answers
  • INTRODUCTION TO INTECHNOLOGY• Serving the UK IT market for over 26 years• Unique position in the managed IT services market place• Full range of managed IT services delivered to over800 UK businessesYour Webcast PresenterName: Stefan HaasePosition at InTechnology: Product DirectorTime at InTechnology: 8+ Years
  • SOFTWARE AS A SERVICE – DRIVERS• The drive of virtualisation• Commoditisation• High bandwidth networks• Doing “things” in the cloud• Improve availability and scalability• Cost savings• Focus on bespoke business applications
  • CUSTOMER ONSITE CHALLENGES• Performance and stability• Single points of failure• Balance utilisation• Integration with other infrastructure• Storage & backups• Networks & security• Skills shortage – virtualisation requires specialist skills• Business risk – businesses are reluctant to put mission criticalservers on virtual servers
  • WHAT IS INFRASTRUCTURE AS A SERVICEWikipedia:• Cloud infrastructure services, also known as "infrastructure as aservice" (IaaS), deliver computer infrastructure – typically a platformvirtualisation environment – as a service, along with raw (block)storage and networking.• Rather than purchasing servers, software, data centre space ornetwork equipment, clients instead buy those resources as a fullyoutsourced service.• Suppliers typically bill such services on a utility computing basis; theamount of resources consumed (and therefore the cost) will typicallyreflect the level of activity.
  • IAAS –WHAT IS IT?Service Detail Who WhySelf Provisioning Portal MSP Access to serviceCreating new virtual machine Customer Easy to useSelecting memory and CPU Customer Flex to meet app requirementsSelecting storage type & volume Customer Deliver IOPS, i.e. disk speedOS & App licenses Customer /MSPSPLA licenses for OSApp license = customer / SPLAScalable infrastructure MSP Provision new servers & additionalstorage instantlyFlexible infrastructure MSP So customers can changeperformance instantlyResilience & security MSP To remove single points of failureCentralised & internet facing MSP To provide easy user access
  • USAGE SCENARIOSUsage Scenarios1. Use for development, production or DR environment2. Use for mission critical apps3. Use for centralised apps4. Use for short-term / fluctuating requirements5. Use for new projects where the customer wants to avoid CAPEX6. Use for customers who are looking to provide 24x7 Internet facingservice, but don’t have expertise on providing a scalable & availableinfrastructure
  • EXISTING CUSTOMER REFERENCES1. Top 20 legal company use our service for their high-availability SAPestate as well as other servers2. Top 10 insurance company use it for their most mission critical app3. UK wide construction business uses it for their Exchange platform4. Major retailer uses it for all network domain controllers, email andapplication servers5. National professional services firm uses it to host Microsoft ISAand Citrix servers
  • COMPONENTS OF SOFTWARE AS A SERVICE• Infrastructure as a Service• Managed OS• Patching• Anti-Virus• Server deployment• Server monitoring• Software Layer
  • SAAS – DOCUMENT MANAGEMENTWhy Document Management in the cloud?• Collaboration internally and externally• Access from anywhere• Key requirement in many sectors such as legal or insurance• Complete cloud based service• Protected across multiple data centres• Utility computing• Built-in DR
  • SAAS– MICROSOFT SHAREPOINT• Most organisations are dogged with the same issue – how to quicklylocate the information they need in the company file share.• SharePoint enhances search & makes it easier to share information• Today’s work occurs over multiple locations, whether in differentcountries, offices, departments or at home.• SharePoint enables teams to work together to share and accessbusiness information from virtually anywhere.• Going with a hosted SharePoint 2010 solution saves customers frompurchasing costly servers and wrestling with hardware and licensingissues.
  • SAAS OFFERING – VDI• Virtual Desktop Infrastructure (VDI) is a key growth area and keyincentive for customer to move into the cloud• It reduces the cost of providing desktops, applications and backoffice services to users.• A hosted desktop appears and performs exactly like a regulardesktop PC, but the software and data you use are hosted in asecure data centre and delivered to anywhere on any device• Through a hosted VDI solution customers experience the latestserver /desktop infrastructure• Each hosted virtual desktop is immediately available and additionalpower, software and features can be easily added on demand
  • SAAS OFFERING – MICROSOFT EXCHANGE• Key platform but commodity• Upgrade to Exchange 2010• Issue around onsite availability vs 24 x 7 access• Focus on integration with other apps• Centralised and access from anywhere• Built in DR by using high availability design across to two datacentres• Patching and upgrades
  • SUMMARY• IaaS provides the foundation for SaaS• SaaS is the next stage for cloud computing• Built around key business applications• Access from anywhere• 24 x 7 availability• Built-in DR
  • ANY QUESTIONS?THANK YOU FOR YOUR TIMEEmail: contact@intechnology.comTelephone: 0800 983 2522Website: www.intechnology.comTwitter: Studies: