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Oracle E-Business Suite Vision and Roadmap by Cliff Godwin (SVP Oracle Applications Development)

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In sync10 cliffgodwin-ebs-final

  1. 1. 1
  2. 2. <Insert Picture Here> Delivering Value with Oracle E-Business Suite Release 12.1 Cliff Godwin Sr. Vice President, Application Development
  3. 3. The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle. 3
  4. 4. <Insert Picture Here> Business Value of Upgrading from E-Business Suite 11i to 12.1 4
  5. 5. Oracle E-Business Suite Focused on Financials and Technology Procurement Applications Supply Technology Chain E-Business Suite 12 Human Financials Capital Customer & Master Data Management 5
  6. 6. Oracle E-Business Suite Substantial Value in Every Area Procurement Procurement Applications Supply Technology Chain E-Business Suite 12.1 Human Financials Capital & Projects Customer & Customer & Master Data Master Data Management Management 6
  7. 7. E-Business Suite 12.1 Aligns With Business Objectives New Capabilities for Customers across E-Business Suite for 11i Customers Role Business Objectives Enabling 12.1 Capabilities • Drive consistent, integrated best practices • Centralized Finance Architecture CFO • Reduce cost of back office operations • Expense Reporting & Imaging • Improve DSO and cash flow • Credit & Collections • Develop enterprise wide HCM strategy • Performance & Compensation VP • Improve talent acquisition effectiveness • 360 Degree View of Employee of HR • Improve workforce retention • Succession Planning • Manage and sense demand • Complete Value Chain Planning COO • Optimize manufacturing operations • Manufacturing Operations Center • Improve order accuracy & logistics efficiency • Enhanced Warehouse Management • Understand how & where money is utilized • Spend Analytics & Classification CPO • Achieve the best possible price for spend • Leverage Sourcing Auctions • Ensure spend contracts are utilized • Run Spend against Contracts • Fast and business oriented implementation • Business Accelerators CIO • Accelerated user adoption • Pre-built UPK Content • Lower systems management costs • Systems Management Packs 7
  8. 8. Building the Business Case for Upgrading • Evaluate the new 12.1 features in the products you are currently running – Opportunities to eliminate customizations – Greater flexibility to match the needs of your business – Opportunities for additional automation and process improvement • Look for adjacent products that might add value – Many products are much stronger at the 12.1 level than they were in 11.5.10 – Some customers have justified the upgrade primarily by the need to get to the 12.1 level so they could implement additional products 8
  9. 9. Reduce All Supply Management Costs What’s New in Procurement Procurement Results: Applications Supply Technology Chain  Identify top savings opportunities E-Business  Exploit supply market dynamics Suite 12.1  Optimize strategic sourcing Human Financials Capital programs & Projects Customer & Master Data Management 9
  10. 10. Procurement Business Process Supporting Complete Cycle Around Supplier Management 1. Spend analysis & classification Process Efficiency Cost Savings -10- 10
  11. 11. Identify Top Savings Opportunities Procurement & Spend Analytics WHAT’S NEW – Spend Classification • Application that maps raw data into reference to taxonomies – Spend Analyzer Dashboard & Employee Expenses Dashboard RESULTS – Dramatically improve accuracy of spend data – Avoid manually classifying data, reduces cost of classifying data – Built for business users – Uses common classification across all sources (i.e., UNSPSC or custom classification) – Automated self learning, built with Oracle Data Mining 11
  12. 12. Optimize Strategic Sourcing Programs Oracle Sourcing WHAT’S NEW IN 12.1 – Oracle Sourcing • Two stage RFP evaluation • Flexible price tier structures • Award-based cost factors • Export supplier response to PDF • Excel import, export and advanced formatting – Sourcing Optimization • Price Tier Optimization • Optimize based on supplier incentives RESULTS – Leverage deflationary market dynamics & supplier cost structures to drive savings – Ensure impartiality of bid evaluations – Increase sourcing productivity 12
  13. 13. Supplier Lifecycle Management and Supplier Hub Improved Supplier Data, Qualification & Compliance Oracle Supplier Lifecycle Management Oracle Supplier Hub eRFx & Contract Supplier Auctions Negotiation Qualification & Binding Legacy Legacy Profile and Supplier Banking Details Search Order Collaboration Trusted Catalog Supplier Supplier Authoring Data Inactivation Mfg Planning Supplier Forecasts Performance Capacity Mgmt Waterfall Analysis Invoicing, Inquiry & Shipping & Work Dispute Resolution VMI & Consigned Confirmations Inventory • Extend supplier definition • Consolidate supplier details from multiple • Manage supplier qualification processes legacy systems across organization • Cleanse records using quality tools • Perform ongoing risk & performance • Use 3rd party services to enrich data assessments • Publish back to legacy systems • Track compliance information 13
  14. 14. Optimize Value Creation What’s New in Supply Chain Management Procurement Results: Applications Supply  Complete value chain planning - Technology Chain from demand sensing to after E-Business market service Suite 12.1  Optimize manufacturing operations Financials Human and asset utilization & Projects Capital  Increase order accuracy and Customer & Master Data logistics efficiency Management 14
  15. 15. Complete Value Chain Planning Capture and manage demand data with Oracle Demand Signal Repository WHAT – A separately deployable application designed to maintain a consolidated view of demand information between the OEM and Retailer to facilitate the transition to demand-driven HOW – Combines an enterprise strength extensible retail-oriented data model, with best-in-class analytics and BI, together with a flexible integration architecture to Oracle and non- Oracle applications to provide a common method for managing demand data RESULTS – Dramatically improves the accuracy and visibility of demand information in the value chain 15
  16. 16. Complete Value Chain Planning Elevate planning insights with Oracle Advanced Planning Command Center WHAT – A new application built on top of Oracle Advanced Planning that maximizes the value of your planning information by increasing accessibility and strengthening business orientation HOW – Combines the accessibility of a role-based analytical user interface with concepts such as business scenario management and the automation of planning processes RESULTS – Elevates the power of planning and planning insights to the business decision making level. Does for Supply Chain Planning what Hyperion does for Financials 16
  17. 17. Complete Value Chain Planning Extend planning to after market with Oracle Service Parts Planning WHAT – A new application within Oracle Advanced Planning designed to support the increasing importance of after-market service through the management of service parts HOW – Combines extensive and purpose-built service parts planning capabilities, all fully integrated with the rest of Oracle Advanced Planning and the associated execution systems RESULTS – Enables the cost effective management of service parts and facilitates the growth of Service within the overall business value chain 17
  18. 18. Optimize Manufacturing Operations Convert real-time shop floor data into usable intelligence with Oracle Manufacturing Operations Center WHAT – A separately deployable application designed to bridge the information divide between the ERP and Plant Floor HOW – Combines ERP data with real-time Plant Floor information within an extensible, standard-based data model, on top of which role-based analytics have been created RESULTS – Delivers the analytical insights required to optimize equipment effectiveness and overall manufacturing performance 18
  19. 19. Optimize Manufacturing Operations Oracle Manufacturing Execution Systems for Discrete & Process Manufacturing WHAT’S NEW IN 12.1 – Operator Kiosks Touch screen • Dispensing supervisor dashboard • Operator certification • On-hand lot status • Multi-batch actions • Make-to-order controls • Regulatory interface certification • OPM patchable resources – Role-Based Dashboards with KPIs • Embedded best-practice calculations • Drill-downs for root-cause • Pre-built role-specific alerts RESULTS – Improved manufacturing line control – 360 degree view of production status – Early detection to avoid WIP issues – Consistent instructions for Mfg users 19
  20. 20. Optimize Manufacturing Operations Improve asset utilization through comprehensive Oracle Enterprise Asset Management WHAT’S NEW IN 12.1 – Asset Move Workbench – Express Work Order – Graphical display of asset relationships – Work Order Scheduling with MS Projects – Compatible units and construction estimating RESULTS – Greater user adoption with simplified tools – Improved asset management for lease, rentals and intercompany transfers – Simplified work order processing – Better shut down planning and execution 20
  21. 21. Enabling Native Work Environments Managing Assets with the iPhone 21
  22. 22. Increase Order Accuracy and Logistics Efficiency Oracle Warehouse Management WHAT’S NEW IN 12.1 – Forward pick replenishment – Mobile user interface personalization – OTM integration for dock scheduling and load sequencing – Assign material status by License Plate Number (LPN) – UCC-128 Cartonization and Case Picking – Advanced Wave Planning for tighter control on warehouse activities – Flexible deployment options • Implementation within an E-Business Suite instance • Standalone with integrations to any third party ERP RESULTS – Improved turn rates and lower overall logistics costs – Faster, more integrated logistics operations – Support for higher volume environments 22
  23. 23. Increase Order Accuracy and Logistics Efficiency Next generation constraint-based engine for Oracle Configurator WHAT’S NEW IN 12.1 – More robust constraint technology – Bi-directional numeric handling – Improved defaulting – Auto-instantiation of components – Auto-completion of configurations RESULTS – Simplified modeling – Reduced implementation time – Reduced maintenance and support costs – Improved customer experience 23
  24. 24. Increase Order Accuracy and Logistics Efficiency Manage all product cost components with Oracle Landed Cost Management WHAT – A flexible, rule-based system for calculating estimated and actual landed costs HOW – Integrates seamlessly with Receiving to calculate and pass all estimated or actual landed costs through to Inventory, Costing and Accounting systems RESULTS – Optimize product margins, visibility into extended supply chain costs, and decision support for strategic sourcing initiatives 24
  25. 25. Develop Talent and Reduce HR Costs What’s New in Human Capital Management Procurement Results: Applications Supply Technology Chain  Improve talent management E-Business processes Suite  Streamline sourcing and on 12.1 boarding of talent Financials Human Capital & Projects  Extend existing HRMS Customer & investments Master Data Management 25
  26. 26. Improve Talent Management Processes Oracle Talent Profile 26
  27. 27. Improve Global Talent Management HR Analytics WHAT’S NEW – Recruitment analytics – Learning analytics – Leave & absence management – Core workforce architecture enhancements RESULTS – Improve visibility into HCM processes by reviewing results through measured analytics – Provide better, consistent service delivery with a complete view of the workforce to all line managers – Drive return on human capital investment by understand impact of HR initiatives relative to performance and retention 27
  28. 28. Improve Talent Management Processes Oracle Learning Management WHAT’S NEW IN 12.1 – Learner Groups • Define learner access available to categories, courses, offerings and classes • Mandatory and bulk enrolling of multiple learner groups – Mandatory Enrollments • Ensure that workers are enrolled in mandatory training – Course Evaluations RESULTS – Quickly roll out training to large variety of groups – Ensure workforce is trained on the latest process changes and has met legal requirements – Improve productivity and the bottom line by using evaluation results to provide more effective training 28
  29. 29. Streamline Sourcing and On Boarding Talent Oracle iRecruitment WHAT’S NEW IN 12.1 – Employee Referrals • Recruiters or hiring managers mark vacancies eligible for employee referral • Employees create candidates and refer them to a manager to pursue the candidate – Recruiter and Manager Dashboards • Direct access to the recent vacancies, new applicants, and recently created or updated offers RESULTS – Improves the speed of hire which in turn improves overall recruiting efficiency – Engages employees in the acquisition of talent for the organization – Reduce time needed for recruitment activities by having access to a summary of all activities 29
  30. 30. Improve Talent Management Processes Oracle Succession Planning WHAT’S NEW IN 12.1 – Succession Planning • Identify critical roles, jobs, positions and people in the organization • Identify talent pool available in the organization • Map the talent pool with the critical roles, jobs, positions and people – Line of Sight Objectives • Graphical representation of the alignment of objectives RESULTS – Identify staffing needed to implement organization strategy – Ensure plan progress is tracked against metrics – Helps employees to understand how their objectives have been cascaded down through the organization 30
  31. 31. Key Advances in Select Industries What’s New in Customer Relationship and Master Data Management Procurement Results: Applications Supply Technology Chain  Improve margins for E-Business distributors through process Suite automation 12.1 Financials Human  Manage location and product & Projects Capital information centrally Customer & Master Data Management 31
  32. 32. Driving Down Costs While Elevating Customer Service Levels Oracle Service and Field Service • WHAT – A stream lined Call Center, vast improvements to technician scheduling and optimization, distance- based spare part search and order, and a flexible mobile field service store & forward platform • HOW – Quick search for customer site and installed base items. Additional cost factors added to the Advanced Scheduler. A partnership with Trimble for GPS tracking. Distance-based spare part search and order. Mobile query framework, personalization, and automatic synchronization • RESULTS – Expedite customer phone interactions. Reduce travel time, fuel usage, and vehicle maintenance costs. Quickly find parts to meet Customer SLA. 32
  33. 33. Improve Margins for Distributors Through Process Automation Oracle Supplier Ship & Debit Request Special Track Accruals Claim Manage Disputes Price & Payments • Request New Price from • Record Accruals • Compile accruals & • Resolve Disputes generate Claims Supplier • Generate Accurate • Issue Debit to • Receive Supplier Accounting • Transmit Claims to Suppliers Supplier via XML or approval/ authorization WebADI WHAT – Channel revenue management product automating special price requests for wholesale distribution and streamlines the ship & debit claim process HOW – Automate all agreements, tracking, accounting journal entries and chargeback’s to vendors manual processes for timely claims processing RESULTS – Reduced margin leakage. Reduced cost of managing special pricing agreements and greater visibility into claim process 33
  34. 34. Improve Margins for Distributors Through Process Automation Oracle Price Protection WHAT – Channel Revenue Management solution enabling orchestration and automation of supplier price changes HOW – Timely claims processing through automated integrations to Procurement, Warehouse / Inventory, Costing, General Ledger, Accounts Payable, Accounts Receivable RESULTS – Reduced margin leakage. Automation of manual spreadsheets, faster realization from price protection claims, complete control & full visibility into the process, increased channel revenues 34
  35. 35. Manage Location Information Centrally Oracle Site Hub WHAT – A new master data management application to manage all business processes related to physical locations (sites) such as retail stores HOW – A highly extensible site data specific repository combined with purpose built UI’s, integrations to related applications and mapping RESULTS – Enhance operational efficiency in site opening, closing or maintenance, improves decision making and increases IT agility 35
  36. 36. Manage Product Information Centrally Oracle Product Hub Industry Solutions for Retail and Communications WHAT – Single view of product information that can be leveraged across the enterprise – Extensible, prebuilt industry data models and processes – Sell-side and buy-side product catalog management HOW – Central repository for integrated product and service management – Industry-leading data quality tools to ensure consistent and accurate data – Open, standards-based integration framework RESULTS – Accelerates new product introduction – Improves operational efficiencies with trusted data – Decreases cost of collaboration with trading partners 36
  37. 37. Increase Operational Control and Efficiency What’s New in Financials & Projects Procurement Results: Supply Applications Technology Chain  Greater control with increased flexibility E-Business Suite  Centralized administration of 12.1 global shared services Financials Human & Projects Capital  Make better decisions with Customer & greater insight Master Data Management 37
  38. 38. Greater Control with Increased Flexibility Global Financials Architecture WHAT’S NEW IN 12 UNIFIED BANK ACCOUNT MODEL – Ledgers and Ledger Sets – Rules-based Accounting Engine Legal Entity – Unified Bank Account Model Operating Units – Centralized Payments – Global Tax Engine CENTRALIZED PAYMENTS ENGINE – Global Intercompany System Funds Capture and Disbursement RESULTS – Faster, simpler period end processing Payments Engine – Easily meet local accounting requirements ONE GLOBAL TAX ENGINE – Streamline intercompany trading and • Centrally managed rules reconciliation • Consistent tax services – Adapt quickly to regulatory changes Tax Determination Process Regime Applicable Tax Status, Taxable Tax – More productive shared service centers Taxes Rate Basis Calculation 38
  39. 39. Centralized Administration of Global Shared Services Flexible Shared Services Model Belgium Belgium Holland Denmark Legal Entity Legal Entity Legal Entity Legal Entity Functional Tasks • Accounting Belgium Holland Denmark • Billing, Dunning Operating Unit Operating Unit Operating Unit & Collections • Procurement • Order Management Responsibility Responsibility Responsibility Single Responsibility • Payments • Data Management 39
  40. 40. Make Better Decisions with Greater Insight Project Analytics WHAT – Complete solution for project business lifecycle reporting – Role-based best practices provide relevant and actionable insight HOW – Actionable insight for improving project portfolio performance – Track project/program performance and control project costs – Complete insight into project revenue, billing and profitability RESULTS – Improve cash flow – Optimize resource utilization – Accelerate deliveries – Lower operational costs – Improve margins – Reduce project and financial risk 40
  41. 41. Increase Value from Applications What’s New in Applications Technology Procurement Results: Applications Supply Technology Chain  Drive greater end user E-Business productivity Suite 12.1  Reduce cost of ownership Financials Human Capital  Increase agility and lower & Projects integration costs Customer & Master Data Management 41
  42. 42. Drive Greater End User Productivity Pre-Built End-User Documentation User SEE IT TRY IT KNOW IT DO IT Modes Self-Running Demo Interactive Simulation Testing for Competence Context-Sensitive Help 2,300+ Pre-delivered Topics for Release 12.1 Financials HRMS Manufacturing Procurement • Payables • Human Resources • Shop Floor Management • Purchasing • Receivables • Payroll • Work In Process • iSupplier Portal • General Ledger • Self-Service HR • Discrete MES • iProcurement • Assets • Performance Mgmt • OPM Product Development • Internet Expenses • Time and Labor • OPM Process Execution Projects • Advanced Global Intercompany • iRecruitment • Project Costing • OPM MES System • Learning Mgmt • Project Mgmt • E-Business Tax • Project Resource • Subledger Accounting Applications Technology Distribution Mgmt • Bank Account Setup/Maintenance • Applications Mgmt • Inventory • Forms Personalization • Order Mgmt • Shipping Execution 42
  43. 43. Productive User Interfaces for Diverse Users Usability Enhancements in EBS • WHAT – Improved application usability through enhancements to native user interface • HOW – Type-ahead search – Dynamic Menus & Popups – Embedded OBIEE Analytics – Desktop Widgets – REST Services • RESULTS – Enhanced user productivity and more appealing user experience – Applicable to all existing and new EBS customers 43
  44. 44. Productive User Interfaces for Diverse Users Type Ahead Search BEFORE - 3 steps to complete task 44
  45. 45. Productive User Interfaces for Diverse Users Type Ahead Search AFTER - •List of Value components most frequently used by all users now provides similar experience to Google suggest • Inline list appears after user types in 1 or more characters and pauses • Reduces number of steps and time taken to complete tasks • Quick inline access to desired result Single step to complete task 45
  46. 46. Drive Greater End User Productivity Better Document Publishing Oracle Business Intelligence Publisher for Oracle E-Business Suite 46
  47. 47. Reduce Cost of Ownership Lifecycle Management Roadmap Centralized Management Manage single / multiple Oracle E-Business Suite systems from a single console Proactive Monitoring Application Proactively monitor Infrastructure and End User experience through Service Level Management Management Pack Automated HOT Cloning Automatically Clone Oracle E-Business Suite systems through Clone Dashboard in HOT Mode Customization Management Automate packaging, deployment, migration of customizations across Oracle E-Business Suite instances Application Change Patch Automation UI based impact analysis and deployment of patch Management Pack across EBS instances from a single console Functional Setup Management Manage, transport and document changes in functional setups across Oracle E-Business Suite instances 47
  48. 48. Increase Agility and Lower Integration Costs Application Integration Architecture Process Integration Packs Optimize. Pre-built composite Process Integration Packs business processes across enterprise Applications • Loosely coupled composite business Direct Direct Integrations processes Integrations Manage. Pre-built integrations to support data flows between Foundation Packs systems • Comprehensive process composition Foundation Packs framework Standardize. Common Object and Shared Service Library with supporting SOA programming model and best practice implementation methods 48
  49. 49. <Insert Picture Here> Customer Success on Release 12.1 49
  50. 50. Oracle E-Business Suite Release 12.1 A Sample of Customers Who have Upgraded! • McDonald’s : Upgrade from 11i10 • Abu Dhabi Media: Upgrade from 11i9 • Projects, Assets, Payables, iProc • Financials, OM, PO, SCM In just 6 • Standardize construction mgmt weeks processes, track and manage costs by project areas and ensure continued system support • Agilysys: Upgrade from 11i10 • Pentel America: Upgrade from 11i9 • Projects, Assets, Payables, iProcurement • Financials, Inventory, WMS • Needed integrated ERP system • Better functionality; better support manage and balance maintenance options; ability to eliminate to support continued growth customizations • CPS: Upgrade from 11i10 • Oracle Corp. Upgrade from Release 12 • New Features and Functionality • Financials, HR, Procurement, SSHR, Contracts, etc. • Usana Health Sciences: Upgrade • Datacard: Upgrade from 11i9 from 11i10 • 40+ Modules: Financials, OM, Inv, • Financials, PM, Adv Plan, Inv, WMS WMS, iSupplier, CRM, Projects, OTL, iProcurement, Purchasing, etc. • Support the multi-national company, Improved inventory control, demand visibility, reduce cost of managing mfg processes 50 50
  51. 51. <Insert Picture Here> Planning Your Roadmap 51
  52. 52. E-Business Suite Support Timelines 5 Yrs of Premier and 3 Yrs of Extended Support November 2010 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 11.5.10 Premier Extended Sustaining Nov ‘13 Fee Waived Till Nov ’11* R12 Premier Extended Sustaining GA Jan ‘12 Jan ‘15 R12.1 Premier Extended Sustaining GA May ‘14 May ‘17 11i Premier Support Ends in November 2010…. Extended Support follows for 3 addt’l yrs to bridge upgrade gap. * More info: 52
  53. 53. Finding Additional Information Accelerate your evaluation and planning My Oracle Support (formerly MetaLink): E-Business Suite Release 12.1 Information Center Knowledge > Tools and Training > Release 12.1 Info Center (Doc ID: 806593.1) 53
  54. 54. Finding Additional Information Accelerate your evaluation and planning My Oracle Support (formerly MetaLink): Advisor Webcast Program 47 Live Webcasts across Oracle E-Business Suite Knowledge > Tools and Training > Training (Web Seminars) (Doc ID: 398877.1) 54
  55. 55. Finding Additional Information Accelerate your evaluation and planning My Oracle Support (formerly MetaLink): Release Value Propositions (RVPs) Knowledge > Tools and Training > Release 12.1 Info Center (Doc ID: 804373.1) 55
  56. 56. Summary Upgrading from Release 11i to 12.1 offers business value in all product areas Customers are successful on Release 12 and 12.1 While you plan your upgrade, consider opportunities to get more return from your existing EBS 11i investments Develop an upgrade plan that keeps you comfortably within product support windows 56
  57. 57. 57