• Share
  • Email
  • Embed
  • Like
  • Save
  • Private Content
InSync10 Cerebos_DSI - Mobility
 

InSync10 Cerebos_DSI - Mobility

on

  • 797 views

Mobilising field service and keeping coffee brewing

Mobilising field service and keeping coffee brewing

Statistics

Views

Total Views
797
Views on SlideShare
797
Embed Views
0

Actions

Likes
0
Downloads
0
Comments
0

0 Embeds 0

No embeds

Accessibility

Categories

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

    InSync10 Cerebos_DSI - Mobility InSync10 Cerebos_DSI - Mobility Presentation Transcript

    • Cerebos Mobilizes Field Service and Keeps Coffee Brewing Dave Rogers / Johann Poppenbeck Cerebos / Data Systems International® Tuesday August 17th 2010 The most comprehensive Oracle applications & technology content under one roof
    • Cerebos Delivering The Best Coffee Experience: • Quality roasted coffee beans • Well trained Coffee Barista • Serviced coffee machine and grinder 2
    • Cerebos Espresso Mechanics • Investment to support growth of specialized coffee machine service business • Servicing coffee machines sold and on loan from Cerebos • Service of non-Cerebos machines 3
    • Cerebos Primary objectives: • Reduce paperwork volume and handling • Reduce time-to-invoice • Keep service team on the road – remove need to return to base • Improve service support to customer • Improve management of spare parts 4
    • Cerebos Oracle’s JD Edwards EnterpriseOne Service Order Processing: • Order creation for multiple service order types • Supports warranty agreements • Allows for scheduling by technician • Provides full service history • Fully integrates with Inventory, Accounts Receivable, Accounts Payable and General Ledger 5
    • Cerebos dcLINK® MOBILEApps™ • Replicates E1 service application • Leverage from existing investment in dcLINK® applications • Ease of adoption • ROI 6
    • Cerebos Technical Implementation: E1 Business Data • E1 – no changes • dcLINK® scripting to filter data synchronised dcLINK® Transaction • Handhelds – VPN connection Server • Mobile Application – vanilla Mobile Service RF Applications Barcode scanners Scanners 7
    • Cerebos Training and Support: • Technical support and training delivered by DSI® • Business Analyst and key business user included in set up and testing • Office based processing transitioned to field based service technicians 8
    • Cerebos Results: • 8 handhelds active in Australia • Roll out of 6 additional units in NZ in progress • Positive feedback from service technicians - “Extremely user friendly and simple” 9
    • Cerebos Results: • Reduced time-to-invoice by up to 30 days • Reduced invoice errors to zero • Administration savings – 1 FTE • Improved spare parts inventory control – reduced write offs • Improved technician utilization • Improved data accuracy and statistics 10
    • Mobile Application Platform STANDARD ERP INTEGRATIONS EnterpriseOne Business Services / JAS Connector / XML STANDARD, OPTIMIZED ENTERPRISE INTERFACES TranServer™ Plus call any E1 business function or exposed API © Data Systems International. Inc. 2010. All rights reserved v20100528
    • Mobile Application Platform •PREBUILT •SUPPORTED •MOBILE 400+ enterprise processes 20+ enterprise versions Get_Item PrintLabel 1900+ supported workflows Valid True Packaged Applications: ? Asset Management False … Attendance & Labor TranBuilder™ Mobile Sales Mobile Service Mobile Proof of Delivery Mobile Inventory Mobile PO Management Mobile Time & Expense © Data Systems International. Inc. 2010. All rights reserved v20100528
    • Mobile Application Platform Integration to Other Systems •Flexible •Easy to integrate Enterprise Labeling Software Conveyors, Carousels, PLCs TranBuilder™ Pick-to-Light Systems Automated Storage & Retrieval Systems Scale Integrations © Data Systems International. Inc. 2010. All rights reserved v20100528
    • Mobile Application Platform TranCollector™ Remote Sales: Customer Account Inquiry: Component Tablet Ruggedized Scrap: BlackBerryConfirm: ®, Pick ®, iPhone Remote Delivery: Browser-enabled devices Handheld Terminal Touch Screen PC Rugged Mobile Device © Data Systems International. Inc. 2010. All rights reserved
    • Mobile Application Platform Broad Device Support Integrations Standard ERP Interfaces Processes Pre-Built Process Workflows Packaged Applications & Components © Data Systems International. Inc. 2010. All rights reserved v20100528
    • Mobile Application Platform Mobile Application Platform Our Platform. Yo u r D a t a . Mobile. © Data Systems International. Inc. 2010. All rights reserved v20100528
    • Questions Dave Rogers - Cerebos Johann Poppenbeck - DSI® Tell us what you think… http://feedback.insync10.com.au