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Reporting _ Scott Tunbridge _ Op Mgmt to Perf Excel.pdf
Reporting _ Scott Tunbridge _ Op Mgmt to Perf Excel.pdf
Reporting _ Scott Tunbridge _ Op Mgmt to Perf Excel.pdf
Reporting _ Scott Tunbridge _ Op Mgmt to Perf Excel.pdf
Reporting _ Scott Tunbridge _ Op Mgmt to Perf Excel.pdf
Reporting _ Scott Tunbridge _ Op Mgmt to Perf Excel.pdf
Reporting _ Scott Tunbridge _ Op Mgmt to Perf Excel.pdf
Reporting _ Scott Tunbridge _ Op Mgmt to Perf Excel.pdf
Reporting _ Scott Tunbridge _ Op Mgmt to Perf Excel.pdf
Reporting _ Scott Tunbridge _ Op Mgmt to Perf Excel.pdf
Reporting _ Scott Tunbridge _ Op Mgmt to Perf Excel.pdf
Reporting _ Scott Tunbridge _ Op Mgmt to Perf Excel.pdf
Reporting _ Scott Tunbridge _ Op Mgmt to Perf Excel.pdf
Reporting _ Scott Tunbridge _ Op Mgmt to Perf Excel.pdf
Reporting _ Scott Tunbridge _ Op Mgmt to Perf Excel.pdf
Reporting _ Scott Tunbridge _ Op Mgmt to Perf Excel.pdf
Reporting _ Scott Tunbridge _ Op Mgmt to Perf Excel.pdf
Reporting _ Scott Tunbridge _ Op Mgmt to Perf Excel.pdf
Reporting _ Scott Tunbridge _ Op Mgmt to Perf Excel.pdf
Reporting _ Scott Tunbridge _ Op Mgmt to Perf Excel.pdf
Reporting _ Scott Tunbridge _ Op Mgmt to Perf Excel.pdf
Reporting _ Scott Tunbridge _ Op Mgmt to Perf Excel.pdf
Reporting _ Scott Tunbridge _ Op Mgmt to Perf Excel.pdf
Reporting _ Scott Tunbridge _ Op Mgmt to Perf Excel.pdf
Reporting _ Scott Tunbridge _ Op Mgmt to Perf Excel.pdf
Reporting _ Scott Tunbridge _ Op Mgmt to Perf Excel.pdf
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Reporting _ Scott Tunbridge _ Op Mgmt to Perf Excel.pdf

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  • 1. San Francisco 2011 October 2–6, 2011 Latin America 2011 December 6–8, 2011 Tokyo 2012 April 4–6, 20121 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 2. Operational Management To Performance Excellence Scott Tunbridge APAC Program Director EPM/BI2 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 3. Management Excellence: The Next Competitive Edge Competitive Advantage MANAGEMENT EXCELLENCE OPERATIONAL EXCELLENCE Time3 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 4. Their roles in the Enterprise Operational Systems Performance Management Systems & BI4 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 5. Management Excellence Definitions •  Enterprise Performance Management •  Business Intelligence Tools5 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 6. Enterprise Performance Management is a Discipline that Enables Management to: Link strategies to plans and execution, Monitor financial and operational results against goals, and applying analytics to Drive enterprise-wide performance improvement.6 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 7. Improve Stakeholder Value WORLD CLASS EPM ORGANIZATIONS DELIVER 2.4 TIMES MORE EQUITY MARKET RETURN THAN THEIR INDUSTRY PEERS 2.4 1 Peer Group Best in ClassSources: IBM CFO study 2008, Hackett 2007; Accenture’s “Finance And Performance Management Mastery, 2004” 7 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 8. Business Intelligence is a set of Tools and Applications that Enable Management to: Bring understanding to millions of rows of data Empower business users with easy to use systems Initiate changes to business operations and functions Support business performance disciplines8 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 9. Tools to support different questions used for measuring and improving performance Historical Situational Forward-looking Questions Questions Questions Standardized Ad-Hoc Query Modeling and Reporting & Analysis Forecasting Past Present Future9 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 10. So why did companies adopt ERP? Cost ScalabilityStandardisations Innovation Scope Single Vendor10 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 11. How do we do Performance Management today? Departmental Lack of business ECONOMIC OPERATIONAL VALUE ADDED alignment PLANNING (EVA) VARIANCEExcel & Best of Breed ANALYSIS Inconsistency in ANALYZE GOAL business decisions PERFORMANCE SETTING Multiple Vendors Low predictability in SCORECARDS FINANCIAL performance Custom Integration REPORTINGOngoing Support & Dev MONITOR ROLLING RESULTS FORECAST 11 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 12. Fact: Disconnect Between Analytics and Action •  “One-off”, ad-hoc analyses are difficult to re-use •  Scenario modeling is manual and time intensive •  Difficult to link strategy to the real-world facts What Happened? Why Did it Happen? Take Action How to Optimize Who Does What? Across Alternatives?12 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 13. Fact: Expensive Analytic Silos Perceived as Quick Fix •  Multiple BI tools impact analytical productivity •  Flawed view of business performance •  Emergence of shadow BI projects •  Higher costs from fragmented MARKETING BI infrastructure FINANCE SALES MANUFACTURING13 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 14. Fact: BI Requirements Continually Evolve •  50% of analytic requirements changed in the first year •  Difficult to incorporate new or emerging data sources •  Expensive to integrate BI with IT infrastructure •  Development risk is result 50% CHANGE14 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 15. Oracle’s Strategy Complete. Open. Integrated. • Engineered to work together • Tested together • Certified together • Packaged together • Deployed together • Upgraded together • Supported together • Managed together15 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 16. Oracle EPM & Business Intelligence Embedded Business Continued Investment and Innovation Intelligence Oracle Business Intelligence 11g Oracle Exadata Hyperion EPM System BI Applications Enterprise BI Platform Data Mining Ad Hoc Query Database Reporting OLAPBI Releases 1.2 1.6 2.0 8i 8.3 9i 10g 10g R3 10g R5 11g 1995 2000 2005 2011 16 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 17. Intelligent Decision Cycle Analytics Power Intelligent Business Processes 1 What Happened? 2 Why Did it Happen? 4 3 Take Action How to Optimize Who Does What? Across Alternatives?17 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 18. Complete Open Integrated. Oracle Business Intelligence 11g Data Scorecards Interactive Reporting & Ad-hoc Office Search Detect Collaborate Mobile EmbeddedIntegration Dashboards Publishing Analysis Integration & Alert Common Enterprise Information Model •  Common Metadata Foundation across all Data Sources •  Common Security, Access Control, Authorization, Auditing •  Common Business Intelligence Foundation Common Request Generation and Optimized Data Access Services •  Common Clustering, Workload Management, & Deployment •  Common Systems & Operational Lifecycle ManagementOLTP & ODS Data Warehouse Exadata OLAP Packaged Unstructured & Excel Business Systems Data Mart Sources Applications Semi-Structured XML/Office Process (Oracle, SAP, Others) 18 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 19. Packaged  BI  Applica/ons     Business  Intelligence  EE  11gR1 Sales   Procurement   Financials   and  Spend   Service  and     Marke/ng   Contact   Supply  Chain     Center   and  Order   ERP CRM Management   Projects   Price   Human   Loyalty   Resources   ORACLE  BI  ENTERPRISE  EDITION   AND OTHER OPERATIONAL AND ANALYTIC SOURCES19 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 20. Credit Suisse Manages Headcount Oracle HR Analytics, OBIEE and PeopleSoft HCM 9.0 Global private and investment banking and asset management company Operates in over 50 countries around the globe Over 46,000 employees globallyBefore After§  Tactical only solution available to small (60 §  Standardized HR reporting platform providing users) population intelligent analysis used by 8,000 line managers§  No single set of HR processes and analytic §  Reduced workforce costs and increased employee reports productivity§  Primary focus on reactive reporting §  Increased ability to understand HR business§  Little visibility in to employee performance, drivers and the effects on the workforce retention, and attrition 20 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 21. Shortens Budget Cycle by Implementing 18 Month Rolling Forecast Worlds 5th largest Airline, celebrated its 75th anniversary in 2009 Operates 2,750 daily departures;133 domestic, 132 international destinations Named Fortune magazine No1 Worlds Most Admired AirlineBefore After§  30% of FP&A time spent on data management §  Move to a 18 month rolling forecast to allow for§  Thousands of spreadsheets exist with embedded shorter budgeting process calculations, macros & links §  Replaced 1000’s of excel spreadsheets§  Excessive review time and multiple iterations due §  Web-based data entry for Workforce Planning to extended budget cycle (Mgmt, Reservations agents)§  Security issues with having data residing in offline Excel spreadsheets §  Enabled for local currency input and automated currency translation §  Driver-based calculations using Operational Statistics 21 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 22. The New Standard for Management Excellence Oracle’s Integrated Solution•  Financials •  Sales•  HR •  Marketing•  Procure & Spend •  Service•  Projects •  Contact Center DETECT•  Supply Chain •  Price•  Order Mgt SINGLE •  Loyalty•  Logistics ACT ENTERPRISE ANALYZE INFORMATION MODEL• Scorecard MODEL • Financial Services• Strategic Planning • Communications• Financial Close • Healthcare• Planning & Forecasting • Retail• Profitability Management 22
  • 23. How should we be doing Performance Management?Standardise systems Define Align RefineEmbrace the Empower your users Enterprise Stop recreating the wheel Leverage Integration23 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 24.   Oracle Fusion Human Capital Management  24 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 25. 25 QA & Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 26. 26 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.

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