Situational Leadership

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  • Situational Leadership

    1. 1. Situational Leadership "Only those who dare to fail greatly can ever achieve greatly.” JFK
    2. 2. <ul><li>Directive and Supportive Behavior </li></ul><ul><li>Leadership Variables </li></ul><ul><li>Situational Leadership II Model </li></ul>Overview
    3. 3. Directive & Supportive Behavior
    4. 4. <ul><li>Involves: </li></ul><ul><ul><li>Clearly Telling People </li></ul></ul><ul><ul><ul><li>What to Do </li></ul></ul></ul><ul><ul><ul><li>How to Do It </li></ul></ul></ul><ul><ul><ul><li>Where to Do It </li></ul></ul></ul><ul><ul><ul><li>When to Do It </li></ul></ul></ul><ul><ul><li>And Then Closely Supervising Their Performance </li></ul></ul>Directive/Task Behavior
    5. 5. Supportive/Relationship Behavior <ul><li>Involves: </li></ul><ul><ul><li>Listening to People </li></ul></ul><ul><ul><li>Providing Support and Encouraging Their Efforts </li></ul></ul><ul><ul><li>Facilitating Their Involvement in </li></ul></ul><ul><ul><li>Problem Solving and Decision Making </li></ul></ul>
    6. 6. Leadership Variables
    7. 7. <ul><li>Follower </li></ul><ul><li>Boss </li></ul><ul><li>Associates/Peers </li></ul><ul><li>Organization </li></ul><ul><li>Job Demands </li></ul><ul><li>Time </li></ul>Leadership Variables
    8. 8. Interim Summary <ul><li>Directive/Supportive Behavior </li></ul><ul><li>Leadership Variables </li></ul>
    9. 9. Situational Leadership Model
    10. 10. 8 S3 S1 S4 S2 Low Supportive and Low Directive Behavior High Directive and Low Supportive Behavior High Directive and High Supportive Behavior High Supportive and Low Directive Behavior DEVELOPMENT LEVEL OF FOLLOWER(S) DEVELOPED DEVELOPING HIGH LOW MODERATE D4 D1 D2 D3 THE FOUR LEADERSHIP STYLES DIRECTIVE BEHAVIOR (High) (High) (Low) S U P P O R T I V E B E H A V I O R
    11. 11. Subordinate’s Development Level <ul><li>Competence: Task, Knowledge and Skills </li></ul><ul><li>Commitment: Motivation and Confidence </li></ul>9
    12. 12. Levels of Development <ul><li>D1 - “Enthusiastic Beginner” </li></ul><ul><li>D2 - “Disillusioned Learner” </li></ul><ul><li>D3 - “Reluctant Contributor” </li></ul><ul><li>D4 - “Peak Performer” </li></ul>15
    13. 13. Levels of Development D1 Low Competence, High Commitment “ Enthusiastic Beginner”
    14. 14. Levels of Development D2 Some Competence, Low Commitment “ Disillusioned Learner”
    15. 15. Levels of Development D3 Moderate to High Competence, Variable Commitment “ Reluctant Contributor”
    16. 16. Levels of Development D4 High Competence, High Commitment “ Peak Performer”
    17. 17. Levels of Development <ul><li>D1 - Low Competence, High Commitment “Enthusiastic Beginner” </li></ul><ul><li>D2 - Some Competence, Low Commitment “Disillusioned Learner” </li></ul><ul><li>D3 - Moderate to High Competence, Variable Commitment “Reluctant Contributor” </li></ul><ul><li>D4 - High Competence, High Commitment “Peak Performer” </li></ul>15
    18. 18. <ul><li>Development Level is Task Specific! </li></ul>
    19. 19. 18 S3 S1 S4 S2 Low Supportive and Low Directive Behavior High Directive and Low Supportive Behavior High Directive and High Supportive Behavior High Supportive and Low Directive Behavior THE FOUR LEADERSHIP STYLES DIRECTIVE BEHAVIOR (High) (High) (Low) S U P P O R T I V E B E H A V I O R DEVELOPMENT LEVEL OF FOLLOWER(S) DEVELOPED DEVELOPING HIGH LOW MODERATE D4 D1 D2 D3
    20. 20. Directing <ul><li>High Directive, Low Supportive </li></ul><ul><li>Leader Defines Roles of Followers </li></ul><ul><li>Problem Solving and Decision Making Initiated by the Leader </li></ul><ul><li>One-way Communication </li></ul>19
    21. 21. 20 DEVELOPMENT LEVEL OF FOLLOWER(S) S3 S1 S4 S2 Low Supportive and Low Directive Behavior High Directive and Low Supportive Behavior High Directive and High Supportive Behavior High Supportive and Low Directive Behavior THE FOUR LEADERSHIP STYLES DIRECTIVE BEHAVIOR (High) (High) (Low) S U P P O R T I V E B E H A V I O R DEVELOPED DEVELOPING HIGH LOW MODERATE D4 D1 D2 D3
    22. 22. Coaching <ul><li>High Directive, High Supportive </li></ul><ul><li>Leader Now Attempts to Hear Followers Suggestions, Ideas, and Opinions </li></ul><ul><li>Two-way Communication </li></ul><ul><li>Control Over Decision Making Remains With the Leader </li></ul>21
    23. 23. 22 S3 S1 S4 S2 Low Supportive and Low Directive Behavior High Directive and Low Supportive Behavior High Directive and High Supportive Behavior High Supportive and Low Directive Behavior THE FOUR LEADERSHIP STYLES DIRECTIVE BEHAVIOR (High) (High) (Low) S U P P O R T I V E B E H A V I O R DEVELOPMENT LEVEL OF FOLLOWER(S) DEVELOPED DEVELOPING HIGH LOW MODERATE D4 D1 D2 D3
    24. 24. Supporting <ul><li>High Supportive, Low Directive </li></ul><ul><li>Focus of Control Shifts to Follower </li></ul><ul><li>Leader Actively Listens </li></ul><ul><li>Follower Has Ability and Knowledge to Do the Task </li></ul>23
    25. 25. 24 S3 S1 S4 S2 Low Supportive and Low Directive Behavior High Directive and Low Supportive Behavior High Directive and High Supportive Behavior High Supportive and Low Directive Behavior DEVELOPMENT LEVEL OF FOLLOWER(S) DEVELOPED DEVELOPING HIGH LOW MODERATE D4 D1 D2 D3 THE FOUR LEADERSHIP STYLES DIRECTIVE BEHAVIOR (High) (High) (Low) S U P P O R T I V E B E H A V I O R
    26. 26. Delegating <ul><li>Low Supportive, Low Directive </li></ul><ul><li>Leader Discusses Problems With Followers </li></ul><ul><li>Seeks Joint Agreement on Problem Definitions </li></ul><ul><li>Decision Making Is Handled by the Subordinate </li></ul><ul><li>They “Run Their Own Show” </li></ul>25
    27. 27. 26 S3 S1 S4 S2 Low Supportive and Low Directive Behavior High Directive and Low Supportive Behavior High Directive and High Supportive Behavior High Supportive and Low Directive Behavior DEVELOPMENT LEVEL OF FOLLOWER(S) DEVELOPED DEVELOPING HIGH LOW MODERATE D4 D1 D2 D3 THE FOUR LEADERSHIP STYLES DIRECTIVE BEHAVIOR (High) (High) (Low) S U P P O R T I V E B E H A V I O R
    28. 28. What Happens If We Have a Mismatch of Leadership Style With Development Level?
    29. 29. <ul><li>Tell Them What You Want Them to Do </li></ul><ul><li>Show Them What You Want Them to Do </li></ul><ul><li>Let Them Try - There Is Some Risk </li></ul><ul><li>Observe Performance - Focus on the Positive </li></ul><ul><li>Manage the Consequences </li></ul>Increasing Follower Development Level
    30. 30. <ul><li>Tell Them What You Want to Do </li></ul><ul><li>Show Them What You Want to Do </li></ul><ul><li>Let Them Try – There is Some Risk </li></ul><ul><li>Observe Performance – Focus on the Positive </li></ul><ul><li>Manage the Consequences </li></ul>Five Step to Training Winners
    31. 31. <ul><li>Build Your Follower’s Development Level So You Can Start Using Less Time-consuming Styles </li></ul><ul><li>(S3 and S4) and Still Get High Quality Results . </li></ul>The Leader’s Goal
    32. 32. Situational Leadership is not something you do “TO” people but something you do “ WITH” people.
    33. 33. <ul><li>Directive and Supportive Behavior </li></ul><ul><li>Leadership Variables </li></ul><ul><li>Situational Leadership II Model </li></ul>SUMMARY &quot; Opportunity is missed by most people because it is dressed in overalls and looks like work.&quot; -- Thomas Edison
    34. 34. <ul><li>&quot;Washington [D.C.] is a city of Southern efficiency and Northern charm.&quot; JFK </li></ul>Presentations Expert http://www.presentationsexpert.com

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