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Interview skills


Interview Skills

Interview Skills

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  • 1. Interviewing Techniques
  • 2. The Handshake
    • Keep your right hand free
    • Meet the other person’s hand “web to web”
    • Keep hand in a vertical position
    • Shake from the elbow, not the wrist
    • Two to three smooth pumps
    Business Etiquette for the 90’s, © 1993
  • 3. Purpose of the Interview
    • The Candidate
      • Clarify responsibilities of the position
      • Determine if you can/will do the job
      • Determine “fit”
    • The Interviewer
      • Evaluate candidate based on qualifications and employer needs
      • Determine “fit”
  • 4. Questions When Scheduling
    • How long will the interview last?
    • How many candidates will be interviewing?
    • With whom will I be interviewing?
    • Is there anything I should bring with me?
  • 5. Know the Employer
    • Product or Service
    • Sales/Assets
    • Competition
    • History
    • Field Offices
    • Industry Trends
    • Chain of Command
    • Size
  • 6. Know Yourself
    • Why do you want to work for the firm?
    • What can you do for the company?
    • Your accomplishments/experience
    • Your strengths/weaknesses
    • Your initiative, goals and attitudes
    • Your responses should be unique and specific
  • 7. What to Bring to the Interview
    • Portfolio
    • Copies of your resume
    • List of Professional References
    • College transcripts
    • Federal application
    • Two quality pens
    • Notepad
    • Comb or brush
    • Breath mints
  • 8. Dress for Success
    • Women
      • Suit with knee-length skirt and tailored blouse
      • Keep accessories and makeup simple
      • Pantsuits are more acceptable now but save them for after you obtain the job
    • Men
      • Two-piece suit
      • Solid colors vs. prints or patterns
      • Tie pattern should be simple
      • Wear polished shoes with dark socks long enough so no skin shows when you are seated
  • 9. Ten Tips
    • Arrive on time
    • Introduce yourself in a courteous manner
    • Read company literature while you wait
    • Use body language to show interest
    • Listen
    • Smile, nod, give nonverbal feedback
    • Ask about the next step in the process
    • Thank the interviewer
    • Obtain a business card
    • Write a thank-you letter to anyone you have spoken to
  • 10. Typical Structure of an Interview
    • Small talk
    • “ Tell me about yourself!”
    • Discussion of your background and how it relates to the position
    • Your opportunity to ask questions
    • Conclusion
  • 11. Five Tough Interview Questions
    • The tell-all question: “Tell me about yourself.”
    • The surprise question: “What’s your passion?”
    • Strengths and weaknesses questions
    • Questions about the future: “What are your long-term goals?”
    • Scenario questions: “What if…?”
    Managing Your Career, Fall 1997
  • 12. Questions to Ask in an Interview
    • What will my duties entail?
    • What kind of work can I expect to be doing? Can you describe a typical day?
    • Where does this job fit into the organizational structure of the company?
    • Who would I report to? Who would I be working with?
    • What is the size of the department I would be working in? What is its structure? How is it organized? May I see it?
  • 13. More Questions to Ask
    • Does the company offer any training opportunities?
    • How would you describe the ideal candidate for this position? What qualities do you want in the person who fills this job?
    • What do you feel would be the greatest challenge for me?
    • What is the selection process/timeline from here?
    • May I contact you if I have any further questions?
  • 14. After the Interview
    • Write a thank-you letter to anyone with whom you have spoken
      • Use standard business letter format
      • Thank the interviewer
      • Reference a point of conversation which was of mutual interest
      • Recap how your skills and qualifications fit the position based on your interview conversation
      • Communicate your continued interest in the position
  • 15. Practice, Practice, Practice!
    • Mock interview
    • Internet
      • Ten Interview Questions
      • Virtual Interview
    • Understanding The Process
    • The Interview
    • The Offer
    • The Negotiation Process
    • What It Is Not
      • saying “I want more money”
    • What It Is
      • Meeting and discussing a subject
      • Mutual agreement of issues
    • When does negotiation begin
      • Telling about yourself
      • With the initial interview
    Don’t reveal your salary requirements too early in the negotiation process.
    • Evaluation
      • Answer these questions:
      • What is the Salary range?
    • What is the lowest salary that I will consider?
    • What makes me worth a higher salary?
    • Where To Get Salary Information
      • National Association of Colleges and Employers
      • Career Resource Center
      • Libraries
      • Trade associations and trade publications
      • Internet
      • People working in the industry
    • Some Employer Objections To Your Request For More Money
      • You don’t have enough experience
      • Other employees aren’t making more
      • The budget won’t permit
      • That’s what we are paying new hires
    • Your Positive Response To An Objection To Pay You More
      • In response to the “other employees aren’t making more” statement, you might give a response such as:
      • “ I see. (short pause) What is the range for this position? What would it take to get to that higher level within that range?
    Remember, you are asking questions not delivering an ultimatum.
  • 24. The Interview
    • Some Ideas To Help You During The Interview Process As It Pertains To The Salary Issue
      • Good listening skills
      • Try not to be the first to mention money
      • If asked what salary you are looking for, say you have a range but that it really will depend on the total package
      • If pushed, have a range in mind
      • If asked what your current pay is, tell the truth
  • 25. THE OFFER
      • Give answer in 24 hours unless you are considering other options. Or ask for a window of time.
      • Ask about other important fringe benefits before accepting the job
      • Avoid telephone negotiations
    • Here Are Some Examples Of How A Salary Discussion Might Go
    • Company: “We would like to offer you a salary of $55,000/year.”
    • You: Alternative answer #1: “I’m delighted that you are interested in me. Based upon my experience and also because of a variety of expenses associated with the cost of living in (this city), I would like to make around $60,000. How do you feel about that?
    • Alternative answer #2: “I like the opportunity, and I know that I could contribute, but I have several other opportunities that are in the $60,000 range. Is there a way we could work this out?”
    • Alternative answer #3: “I’ve completed a very valuable education and anticipated $60,000 as a minimum. Is there a way we can work that out? I love the opportunity and would like to work here if I can get that amount. What do you think?”
      • Ask if you can get periodic reviews to let your future employer know that you are concerned with providing the highest level of service.
      • Before asking for more money, mention positive statement that reflects your skills and why you are qualified for the job.