Open Core Commerce with Virtually Unlimited Flexibility - Magento Enterprise

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Magento Enterprise is the e-commerce platform of choice for businesses the world over

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  • Thank you for joining us today – we’re excited to be speaking with you here at [Company Name] and to learn more about your growing business.
  • Today’s consumers and advances in digital technology are changing the rules of commerce. We’ve gone from location-centered commerce, to multi-channel, to now connected commerce.
     
    Today’s consumers are connected constantly…
    <CLICK>
    To their work
    To their home
    To their friends
    To their favorite retailers
    On the go
    On multiple devices
    And Wherever they are….91% have their mobile phone within reach 24/7*
     
    Source:
    *C3/GSI Center for Connected Commerce research, 5/2013, n=145
    C3/GSI Center for Connected Commerce research 5/2013, n=506
  • And today’s consumers expect more from brands and retailers.
     
    <CLICK> [Personalization] -
    58% expect retailers to be providing a more personalized experience because of the information technology provides them.
     
    <CLICK> [Convenience]
    64% have made a purchase from a new retailer over preferred because of free shipping.
     
    <CLICK> [Connected experience]
    77% of consumers expect retailers to provide a consistent, integrated experience between their in-store and online channels
     
    <CLICK> [Choice]
    83% want choice of contact methods for customer service.
     

    Additional DATA if needed:

    84% of consumers expect retailers to provide a robust engaging online experience*
    68% expect a good smartphone experience*
    79% expect a good tablet experience*

    Source:
    *C3/GSI Center for Connected Commerce research, 5/2013, n=145
    C3/GSI Center for Connected Commerce research 5/2013, n=506

  • Without question, the Commerce revolution is here.

    And as a global leader in commerce, eBay Inc. is driving that revolution.


  • What’s in it for merchants like you?

    eBay Inc. is committed to equipping businesses of all sizes with the technology and services to grow and prosper in global markets.
     
    All in the spirit of partnership, never competition.
  • Today, eBay Inc…

    - reaches 120 Million users in 190 countries
    - and enables over $175 billion in commerce

    And in the not too distant future…
    - we will reach 200 Million users
    - and help drive over $300 billion in commerce
     
    eBay Inc is pushing the boundaries of commerce…
  • …by connecting businesses and consumers through…
     
    Innovation in Omni-channel experiences. eBay partnered with Toys R Us to give their customers access to promotions and to check inventory in store, and to provide them with the convenience of pick up in store or ship to store.
     
    <CLICK>
    Innovation in Mobile. Launching the ability for Jamba Juice customers to ‘order ahead’ on their mobile device, by selecting, ordering and paying for their smoothie while on the go. An approximate time for store pick-up is provided, so customers can be in and out of the store without ever having to wait in line.
     
    <CLICK>
    Innovation in Fulfillment. eBay Now provides local delivery for thousands of products from local retailers in about an hour.
     
    <CLICK>
    Innovation in Interactive Retail Spaces. eBay Inc. partnered with Westfield Mall and retailers like Tom’s Shoes, Sony, and Rebecca Minkoff to launch 24-hour shoppable storefronts. Technology that allows shoppers to interact with huge touchscreens, purchase easily, and schedule free 1-hour delivery via their mobile phone. And a gateway for brands and retailers to reach new customers without having to open physical stores. And to collect valuable data and insights about locations and shopper behavior.

     
  • Magento and eBay Enterprise.
     
    The breadth of solutions that eBay Enterprise offers
    is truly complimentary
    to Magento’s offering.
     
    As merchants scale beyond $25 million - $50 million,
    or even a $100 million dollars in online revenue -
    flexibility and extensibility
    become
    mission-critical
    to success and survival.
     
    Merchants can now leverage new technologies
    to level the playing field by using eBay Enterprise expertise in omnichannel operations.
     
    Oh and by the way,
    you can get to market faster - and your total cost of ownership
    will be lower.

    <CLICK>
  • Magento is a key strategic component of eBay’s Inc.’s vision to empower brands and retailers to thrive in today’s connected commerce world.
     
    <CLICK>
     
    And Magento Enterprise Edition – the world’s only open-core enterprise commerce platform — provides a whole different way of looking at eCommerce.
  • We founded Magento because we wanted to level the playing field.
     
    We wanted to help merchants,
    of all sizes,
    to compete with
    the big players in the space.
     
    We saw tremendous opportunity for more people to participate in commerce.
     
    We set out to TRANSFORM eCommerce
    – and WE DID!

    I am always humbled by what this great community has been able to achieve.
     
    YOU
    are the drivers of this phenomenal growth!
     
    The decision we made on the first day,
    to keep this platform open
    - was the single most important decision we made as a company.
     
    Our unwavering commitment
    to open source,
    is what ignited the growth and engagement,
    of a world-class ecosystem.
  • Over the past 6 years, we’ve had the privilege to work with some of the world’s most innovative retailers.
     
    Merchants like Coach,
    Mothercare,
    Stella & Dot,
    Ford,
    Nike
    and Missguided,
    have looked to Magento
    to help transform their businesses, internally and externally,
    and to set them up
    for future and continued growth.
  • What’s incredible to consider,
    is the sheer diversity
    of the Magento merchant base!
     
    This is a source of strength for our community,
    as we draw on world-class references
    that use Magento from almost any segment or vertical
  • Consider these figures:
     
    1) Magento merchants span the globe – across 75 countries
     
    2) They represent over 20 industries, with the top 5 being
     
    1. Fashion Apparel
     
    2. Branded Manufacturers
     
    3. B2B
     
    4. Food & Beverage
     
    5. Home & Garden
  • 3) Magento merchants span the full spectrum of the small to midsize segment
    – from $5M to more than $600M annually on the Magento Enterprises platform
     
    The depth & breadth of this merchant community is second to none!
     
    We are thrilled to have so many of you
    here with us at Imagine!
     
    I’d like to share with you 3 stories in particular that demonstrate the transformation that merchants are achieving.
  • Let’s start with Boxpark.
     
    While multichannel is a priority for large retailers,
    new and growing brands are getting squeezed out
    of this opportunity.
     
    One of the reasons we’re growing so fast, is that we’re able to make multichannel operations accessible
    for growing brands.
     
    Boxpark at Shoreditch in
    East London, offers merchants incredibly hip retail space
    in retro-fitted shipping containers at a fraction of the cost.
     
    They provide all the services merchants need – retail space,
    Point-of-sale,
    and an online commerce marketplace,
    to get their shops up and running in about a week.
  • Jane Norman of London is a British fast-fashion brand
    - serving young, trendy women since 1952.
     
    Looking to better engage its digital native customers,
    Jane Norman decided to inspire young women through the eBay Marketplace Fashion Gallery.
     
    In the past year,
    eBay Marketplace has transformed itself
    - integrating social and discovery innovations,
    including feeds,
    curated content,
    and sharing.
     
  • Another great example is
    Stella & Dot,
    who’s transformed the boutique jewelry and accessories industry.
    Stella & Dot had a simple idea:
    give women an opportunity to spend time with friends,
    in a fun and casual setting, while looking at beautiful jewelry.
     
    It’s like a pop-up shop in your home.
     
    This model is empowering women to be entrepreneurs all over the globe.
     
    Magento supports this model and has enabled Stella & Dot to reach fantastic highs and
    to challenge the boundaries of commerce.
     
    In addition to being the gateway to its customers,
    Magento is also a platform for its Stylists.
     
    They use it to schedule and track RSVP’s to their Trunk Shows,
    - to sell during the show
    - and to maintain connections with their customers after.
     
    This is a great example of the flexibility that Magento empowers!

     
     
  • Open Core Commerce with Virtually Unlimited Flexibility - Magento Enterprise

    1. 1. © 2013 Page | 1 Magento Enterprise Edition Open Core Commerce with Virtually Unlimited Flexibility Jenny Homer, Channel Development Manager UK, Middle East, Scandinavia and South Africa
    2. 2. © 2013 Page | 2 The changing rules of commerce Connected Constantly Everywhere On the Go To Their Work To Their Home To Their Friends To Their Favorite Retailers To Multiple Devices
    3. 3. © 2013 Page | 3 83%Want choice of customer service contact method Choice 64% Changed retailers because of free shipping Convenience 58% Expect more personalized experiences Personalization 77% Expect consistent experiences across channels Connected Experience Consumers expect more from brands and retailers
    4. 4. © 2013 Page | 4© 2013 Page | 4 The Commerce Revolution is here.
    5. 5. © 2013 Page | 5 eBay Inc. is committed to equipping businesses of all sizes with the technology and services to grow and prosper in global markets.
    6. 6. © 2013 Page | 6 Today 120 Million Users Globally Enabling over $175 Billion in Commerce By 2015 200 Million Users Globally Enabling over $300 Billion in Commerce
    7. 7. © 2013 Page | 7 Omnichannel Fulfillment Shoppable Windows Mobile
    8. 8. © 2013 Page | 9
    9. 9. © 2013 Page | 10 Most ecommerce solutions are “one-size-fits-all.” But your business is unique.
    10. 10. © 2013 Page | 11 VP, COO at eBay’s Magento Roy Rubin “Flexibility has been our focus since day one. No constraints or limitations. Anything is possible.”
    11. 11. © 2013 Page | 12 Magento is a platform that puts you in control– not one that controls you.
    12. 12. © 2013 Page | 13© 2013 Page | 13 Magento Enterprise Edition gives you choice & control with virtually unlimited flexibility.
    13. 13. MAGENTO + EBAY ENTERPRISE ATTRACT CONVERT DELIVER RETAIN
    14. 14. 240,000+ Businesses 300+ Partners Technology & SI ~3,000 Enterprise Merchants 6,000+ 3rd Party Extensions $26+ Billion Commerce Volume in 2013 2,800+ Certified Developers
    15. 15. SHARE OF ECOMMERCE SITES IN ALEXA TOP 100K WORLDWIDE 30% GERMANY 26% AUSTRALIA 45% UK 42% FRANCE 30%
    16. 16. MID-MARKET IR 500 #1
    17. 17. GLOBAL COMMUNITY
    18. 18. MAGENTO FRONT END DEVELOPER MAGENTO DEVELOPER & MAGENTO DEVELOPER PLUS NEW MAGENTO CERTIFICATION MAGENTO SOLUTION SPECIALIST
    19. 19. 1 Industry 3 Community 2 Business 4 Merchants
    20. 20. THE WORLD’S MOST INNOVATIVE RETAILERS RUN ON MAGENTO
    21. 21. MAGENTO MERCHANT DIVERSITY
    22. 22. 1 Fashion Apparel 2 Branded Manufacturers 3 B2B 4 Food & Beverage 5 Home & Garden
    23. 23. $600M $5M
    24. 24. PRODUCT & TECHNOLOGY ADVANCES
    25. 25. Magento Enterprise Edition 1.14  Responsive Reference Design Theme  Bill Me Later for US Consumers  PayPal Express Checkout Improvements  Faster Search Indexing
    26. 26.  Faster time to market  Consistent branding across all devices  SEO benefits 50% REDUCTION IN TIME TO MARKET BENEFITS OF RESPONSIVE DESIGN
    27. 27. © 2013 Page | 35 Thank You

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