Mam Management
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Mam Management

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This is a presentation about management, Organization management mostly. I gathered a lot of source from my own books and based on my own activity as a head of medical faculty student council in......

This is a presentation about management, Organization management mostly. I gathered a lot of source from my own books and based on my own activity as a head of medical faculty student council in Gadjah Mada University, It was me back in the days! I'm feeling like I got to preserve this, and moreover, share this to anyone. It has been presented by myself on many occasion, especially training on management organization, I've presented this in trainings on Gadjah Mada University in Yogyakarta, Medical faculty Diponegoro University Semarang, Indonesian Islamic University, and more..Just one thing, I'm not telling this presentation to anyone, but to everyone. Good luck!

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  • 1. IMPROVE YOU dr. IMAM MANGGALYA AStudent Executive Council Board Faculty of Medicine G M U (dr.adhikara@gmail.com)
  • 2. Perception Are both of these lines the same length? How can you verify your perception? A Symbol is only a symbol when many people agree that is represents a certain thing. A symbol is often difficult to verify.We see things not as they are but as we are Jean H Michulka, Let’s Talk Business
  • 3. Newsvalue-Newsworthy
  • 4. Review of Steps for Language Symbols1. Reality An object2. Perception Create visual image Blue, 10cm long, 6 sides, black printing, black pointed tip,3. Description shiny metal band4. Classification It’s a pencil5. Interpretation I could use that to write with6. Generalizing I’m ready to take notes because I have the equipment The teacher likes students who are quipped and7. Further generalizing prepared8. More Abstract What a good student I am9. More Abstract What a perfect morning Jean H Michulka, Let’s Talk Business
  • 5. Stop Press !!! Test IQ.exe50% kecerdikan adalah mengetahui dalam hal apa anda bodoh Terry L Paulson, Humor yang Sehat di tempat kerja
  • 6. Four Quadrant I Suka Menunda II Manajer III Yes Man IV Pemalas Profesional Sean Covey, 7 Habits of Highly Effective People
  • 7. Untuk mengetahui nilai Satu Tahun, Tanyakan seorang siswa yang gagal dalam ujian kenaikannya. Untuk mengetahui nilai Satu Bulan, Tanyakan pada Ibu yang melahirkan bayi prematur. Untuk mengetahui nilai Satu Minggu, Tanyakan seorang editor majalah mingguan. Untuk mengetahui nilai Satu Hari,Tanyakan seorang buruh harian yang punya enam anak untuk diberi makan. Untuk mengetahui nilai Satu Jam, Tanyakan kekasih yang sedang menantikan waktu bertemu. Untuk mengetahui nilai Satu Menit, Tanyakan seorang yang ketinggalan kereta. Untuk mengetahui nilai Satu Detik, Tanyakan seorang yang selamat dari kecelakaan. Untuk mengetahui nilai Satu Milidetik, Tanyakan seorang yang memenangkan medali di olimpiade. Sean Covey, 7 Habits of Highly Effective People
  • 8. Not all of the important thing is always be the right How to say ―No‖ thing to do 1. How to ruin Relationships: Agree to everythingWhen we fall into the habit of ―yes-ing‖ to avoid conflict, we’re not really solvinganything-we’re just trading from one problem to another. 2.You can say No and Be NiceYou can learn to use the word ―no‖ with skill and sensitivity. 3. The Joy of No Ultimately, saying no is a very positive thing. I’d sooner die Patti Breitman & Connie Hatch, How to Say No Without Feeling Guilty
  • 9. THE BASICS Buying time I need to check it, I’ll get back to you Let me check with my partner to see if we’re free that day I’ve got to think about that I’ll let you know ―The Policy‖ Sorry, I have a policy about not lending money Sorry, I cant come—its our policy to have dinner together as a family every Friday night Prevention ―Don’t be in the wrong place at the wrong time‖ Withholding information is a classic preventive tactic ―I Have Plans‖: A night alone at home to take bubble bath and read books is a plan A New Definition Spend Sunday with your pet or watching video with your friends, that’s a plan Treat them like important dates—because they are Face-saving Help to say no—not lie your way out of doing things you don’t want to excuses doKita semua harus menjadi orang yang toleran,saya termasuk orang yang paling sukamentoleransi kemalasan diri sendiri Patti Breitman & Connie Hatch, How to Say No Without Feeling Guilty
  • 10. Why do we need improvement? ―The best way to learn a language is to use it‖ ―The only certainty is change‖ is truer than ever before. Globalization, information superhighway, total quality management, empowerment, reengineering, learning organization, and diversity are indicative of the challenges. How to effectively manage human resources has become the key challenge not only to compete, but to survive.You don’t win the silver, you lose the gold Fred Luthans, Organizational Behavior
  • 11. A BIRD IN THETHE BUSH
  • 12. FIRST IMPRESSION Order A: Intelligent-industrious-impulsive- critical-stubborn-evious Order B: Envious-stubborn-critical-impulsive- industrious-intelligent These studies demonstrated a primacy effect in impression formationTidak ada kesempatan kedua untuk menunjukkan kesan pertama (Head & Shoulders) Asch, S. E. Forming Impressions of personality. Journal of Abnormal and Social Psychology. 1946. 41, 258-290
  • 13. MANAGING POSSIBILITIES Science proves that tossed pennies come up heads 25 % of the time Head comes first ―One cent‖ comes first Both came first Eaten by the birdsIf the fact doesn’t fit the theory, change the fact Darrel Huff, How to Lie with Statistics
  • 14. NEWSvalue-NEWSworthyMeliput tokoh- bukan sekedar pejabat, tapi siapa saja yang famous maupun notoriusMedia suka yang Eksklusif, Dramatik- tentu menarik ketika Anda mengadakan kegiatan dengan pendanaan dari penjualan pakaian bekas atau jimpitan beras.- saat mengunjungi ODHA, rangkul dia!Media suka konflik, kontroversi - Mau publikasi karena pengurusnya konflik? - Atau, diliput pers karena melakukan kegiatan kontroversial: orasi dengan fashion show miniskirt. - Tertangkap dugem di diskotek! - Menjadi penengah, mediator, fasilitator, pemberi solusi atau sekedar komentator. Erwan Widyarto, Membuat Rilis Berita
  • 15. Rolls up! Rolls stable!50 244540 23353025 222015 2110 5 0 20 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr Darrel Huff, How to Lie with Statistics
  • 16. Improper Incorrect White Lies
  • 17. Creativity Creativity is knowledge ofknowing how to hide your source Read reason Write Colombus discover America Dorothy U Seyler, Read Reason Write, Random House: New York, 1984.
  • 18. COMMUNICATIONWho - says what - in which channel – to whom – with whateffect SENSE 4% 2% 1% 11% 82% See Hear Smell Touch Taste Trustco, Komuikasi Efektif
  • 19. Alzheimer Test The False Logic Explanation of Many Issues Consist in the Repetition on Postural of ActionFearless in Count of Numbers in Order to Build a Progress on Area Revival For Feathers
  • 20. If you don’t want to bemisunderstood by anyone, Distance of information don’t do anything Presiden kepada wakil: ―Besok kira-kira pukul 21.00, Komet Halley akan terlihat di daerah ini, suatu peristiwa yang hanya terjadi tiap 75 tahun. Kumpulkan semua karyawan di tempat parkir dan saya akan menerangkan kejadian yang langka ini pada mereka. Jika hujan, kita tidak aka bisa melihat apa-apa, maka berkumpullah di kafetaria dan saya akan memperihatkan film-film tentang hal itu. ‖ ―Atas perintah eksekutif dari presiden, besok pukul 9 pagi Komet Halley yang hebat itu akan mucul di kafetaria. Jika hujan di tempat parkir, presiden akan memberikan perintah, sesuatu yang hanya terjadi sekali tiap 75 tahun.‖ Terry L Paulson, Humor yang Sehat di tempat kerja
  • 21. I’m OK, and you? Optimistically I hope it works out for both of us Empathetically I can understand how you feel, and I’ll consider this OK Confidently All right, lets try it your way Gracefully I guess I’m wrong Caringly I want to do whatever I can to help Aggressively Why don’t you be quite before I kick you to Mancasan? Disparagingly Why can’t you ever get anything right? Authoritatively I’m the expert, so do as I say Apathetically I really don’t care what you doNot Dogmatically This is the way we have always done it, so don’t you dare change itOK Loftily I really don’t have time for chit-chat Critically Can’t you do it any better than that? Defensively It’s not my fault that this is incorrect Cynically She got the job because her father is the boss Pessimistically I’ll never get her Reluctantly I’ll do it if you think I should Claude Steiner, Scripts People Live
  • 22. ZoneIntimate Zone 15 - 46 cm Personal Zone 46 cm - 1,2 m Social Zone 1,2 – 3,6 m Public Zone > 3,6 m Allan Pease, Bahasa Tubuh
  • 23. Gestures: Important FeaturesMenyentuh hidung Menutupi mulutMenggosok mata Memegang dagu: evaluatifMenggosok telinga Memegang jam tangan: kegugupanMenggaruk leher: kekesalan Lengan dilipat: tegasMenarik leher baju Penghalang dengan aksesorisLengan sebagai penghalang Kaki dilipat: defensif/ tertutupBerjabat tangan ―Mirror image‖Mengulum: mengulur waktu Mengendalikan tatapanMenutup mata Posisi kepala―Saya tidak pernah berbohong, dan saya tidak akan mengulanginya lagi‖ Allan Pease, Bahasa Tubuh
  • 24. ORGANIZING ORGAN #1—Main Topic & Subordinates #2—Eye Contact #3—Improving Visual Tools #4—Improving Preface1. Anekdot2. Humor (ringkas, klimaks, jeda, unggulan)3. Pertanyaan retoris4. Pernyataan yang menimbulkan syok #5—Improving Conclusion Steve Mandel, Presentasi yang Efektif
  • 25. And RememberWhen you try to avoid mistakes, it would be the biggest mistakes of all You try, and then failed.. Lesson is, never try 50 % of all people are optimistic 50 % of all people are pessimistic
  • 26. Example1. Ada tiga peraturan untuk menciptakan humor, tetapi sayangnya tak seorangpun tahu apa peraturan-peraturan itu— Laurence Peter2. Saya tidak bisa bermuka dua. Jikalau saya mempunyai dua muka, saya tidak akan memakai yang ini—Abraham Lincoln3. Mungkin saya tidak bisa menyanyi, tetapi yang jelas saya tidak bisa menari4. Untuk membuat mereka mendengarkan, buatlah mereka tertawa—Allen Klein5. Siapa saja yang mengatakan sesuatu tidak bisa dilakukan, sebaiknya jangan mengganggu orang yang sedang melakukannya Terry L Paulson, Humor yang Sehat di tempat kerja
  • 27. • Allan Pease, Bahasa Tubuh.• Brian Hunt [et al], The Japanese Advantage?: Competitive It’s Strategies Past, Present & Future,Butterworth-Heinemann Ltd: Oxford, 1995.• C Northcote Parkinson [et al], Seni Mempraktekkan Manajemen, Pustaka Binaman Pressindo: Jakarta,1986.• Darrel Huff, How to Lie with Statistics, WW Norton & Company: New York, 1993.• Dorothy U Seyler, Read Reason Write, Random House: New York, 1984.• Fred Luthans, Organizational Behavior, McGraw-Hill: New York, 1995.• Herbert E Meyer [et al], How to Write, Storm King Press: Washington DC, 1986.• Herb Cohen, Negotiation.• Jean H Michulka, Let’s Talk Bussiness, South-Western Publishing: Ohio, 1983.• John Horgan, The End of Science: Facing the Limits of Knowledge in the Twilight of the Scientific Age,Broadway Books: New York, 1997.• Larry King Jr., Communication.• Lynn Quitman Troyka, Simon & Schuster Handbook for Writers, Prentice-Hall: Rio de Janeiro, 1987.• Sean Covey, 7 Kebiasaan Remaja yang Sangat Efektif, Binarupa Aksara: Jakarta, 2001.• Steve Mandel, Presentasi yang Efektif: Pedoman Praktis untuk Berbicara lebih Baik, Binarupa Aksara:Jakarta, 1991.• Terry L Paulson, Humor yang Sehat di Tempat Kerja: Tanggapilah Pekerjaan Anda Secara Serius dan DiriAnda Secara Santai, Binarupa Aksara: Jakarta, 1991.