Using Technology to CreateCommunity-Based Service        Programs        April 18, 2011        Sterling Wind        BRAINS...
What is Imagine!• Established in 1963 in Boulder County, Colorado,  United States• Community Centered Board (CCB)• Variety...
About Imagine!The Mission of Imagine! is to create and offerinnovative support services to people of all ageswith cognitiv...
US Supportive Services are                ChangingCare is becoming increasingly complexCaregivers need more informationPeo...
Find People with the KnackLeveraging Opportunity …Product Development/Customer BaseResearch and Development/Stable Organ...
Change to SurviveImprove Consumer Services/Supports    Assess Service/Support Needs    Facilitate Communication/Involvemen...
The goal of the Imagine! SmartHome:Through the application of technology, we willimprove the quality and efficiency ofsupp...
Long Term GoalThrough the application oftechnology, we will improveaccess and availability ofsupportive services for indiv...
Participatory ProcessConsumer/Family Involvement  Design  Selection Process  Outline Expectations     House Guidelines    ...
Areas of TechnologyConsumer Specific Supportive ServicesFamily Communication and AccessOperational – Management and Line S...
Partners
Accessible Desktop
Accessible Desktop
Accessible Desktop
Consumer/Family SpecificUniversal Interface - UMPC  Environmental Control System  Communication – VOIP  RFID, IR and GPS C...
OperationalSaaS Model    Management Interface -Browser Based    Employee Time Tracking    DSP Interface - Browser Based   ...
Variety of Remote Monitoring Systems • Cameras     PTZ – Fixed Units • Motions Sensors     Detect Falls/Proximity • Secu...
SaaS Models Create a Support NetworkData Rich Environment   Data System       Informed                                    ...
Transforming Data into Information                                               Portal                     •Alerts & Noti...
Integrated Alert System
Making Alerts Meaningful• Who, What, Where, When• Customizable• Insightful Advanced Process Solutions: The CARE System
Consumer Summary   Information Summary and Documentation Hub       * Metrics * Communication * Quick Documentation *Advanc...
Engaging the Family and Support                  Network• Sense of Connection alleviates concerns• Transparency engages fa...
Networked Gaming
®
®• Web-Based – manage records from a  central location• Intuitive User Interface• Improved compliance with Medication  Adm...
Case Study•    190 consumers•    16 Staffed Sites/3 Group Homes/90 Foster Care Residences•    This organization has experi...
Energy ManagementEnergy EfficiencyIntelligent Monitoring –Data Mining to CreateUsage ProfilesCreate and Optimize Load Prof...
Changing Static to DynamicConsumer ActionsDirect Care InteractionsBilling for ReimbursementNotification and PromptingHealt...
Current and Potential ResearchWorking with Colorado WIN PartnersIdentified 31 areas of research   Quality of Life   Effect...
Areas of DevelopmentConsumer AssessmentIntegrating Multiple IT PlatformsDSP Training (Learning Management Systems)Product ...
Sterling Wind –swind@imaginecolorado.orgSmartHome –http://Imaginesmarthomes.orgFaceBook –http://www.facebook.com/pages/Ima...
Using Technology to Create Community-Based Service Programs
Using Technology to Create Community-Based Service Programs
Using Technology to Create Community-Based Service Programs
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Using Technology to Create Community-Based Service Programs

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Using Technology to Create Community-Based Service Programs – created by SmartHomes project manager Sterling Wind.

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  • Review bullet points. If possible, relate to situations previously described by the audience.This is a good place to refer to previously posted items on the flip chart or white board.
  • Review bullet points. If possible, relate to situations previously described by the audience.This is a good place to refer to previously posted items on the flip chart or white board.
  • Review bullet points. If possible, relate to situations previously described by the audience.This is a good place to refer to previously posted items on the flip chart or white board.
  • Advanced Process Solutions creates a data rich environment by installing and making use of existing sensor technology in a residence. The CARE system then collects, and translates data that delivers timely and relevant information to interested parties, creating a connected community of care.
  • The CARE System collects information from disparate sources, to creates views of information relevant to each role within the support network. From staff members collect information from sensors (such as location and alert response), just in time log in of services provided, and their use of the web-based information portal. From clients we collect information about their movement throughout the environment, and also from alerts they generateManagers provide the system with definition by completing profiles of Clients, and setting appropriate alert and notification preferences. The CARE Station translates this data into information relevant to each role: actionable cues for staff members: Alerts and notifications social and health information for client contacts (the support network) Global perspective for managers
  • This is the CARE systems live view of a smart house. Because staff and clients carry location badges, users check online to see where people are at the moment. This slide also demonstrates how the location information is integrated into our alert system. When marilyn calls for help, we know the location from where she called for help.
  • Managers and members of the support network can review the history of information collected by the system. Alerts history is now meaningful. I can view the history for an individual, time of day, group of clients, or the response of a particular staff member. The alert detail allows me to review the types of alert generated, when, who provided assistance, response time, and the type of assistance provided.
  • The Client Summary brings system information together and makes it meaningful for staff members. This view brings staff members up to date on what happened since they were last on shift. They can review the last 24 hours of information collected by the system such as movement, total alerts, and time spent in bed. This is also a place to quickly read and document observations. Because the information system is web based, managers and on-call nursing staff can access the CARE portal online, and allowing the team members to consult one another with an established and accessible point of reference.
  • Let’s Play… You might wonder what this photo has to do with getting social? When connected to the internet, your Wii become an interactive gaming device! Last Winter, Rebecca and her friend regularly challenged CU Boulder fraternity & sorority houses to on-line snow ball fights. When your gaming system is connected you can play with everyone on your own terms.
  • Using Technology to Create Community-Based Service Programs

    1. 1. Using Technology to CreateCommunity-Based Service Programs April 18, 2011 Sterling Wind BRAINSTORM 2011
    2. 2. What is Imagine!• Established in 1963 in Boulder County, Colorado, United States• Community Centered Board (CCB)• Variety of Supportive Services• 85% Funding from Medicaid• Provided support services to 2,500 people in 2008
    3. 3. About Imagine!The Mission of Imagine! is to create and offerinnovative support services to people of all ageswith cognitive, developmental, physical, and healthrelated needs so they may live fulfilling lives ofindependence and quality in their homes andcommunities.
    4. 4. US Supportive Services are ChangingCare is becoming increasingly complexCaregivers need more informationPeople are living longerWellness PromotionReimbursement PoliciesConsumer/Family InvolvementHealth Professional Shortage
    5. 5. Find People with the KnackLeveraging Opportunity …Product Development/Customer BaseResearch and Development/Stable OrganizationAcross Service Realms/Similar Service NeedsFamilies/Demand ManagementInternal - D.I.G’s/Staff Tenure and Development
    6. 6. Change to SurviveImprove Consumer Services/Supports Assess Service/Support Needs Facilitate Communication/Involvement FamiliesImprove Organizational Efficiency /IT IQ Coordinate Information Assess/Evaluate DSP (Direct Service Professional)Research and Development Design/Develop New Products Demonstrate Success/FailureCreate New Service Models Address Waiting ListsEstablish/Develop New Partnerships Social Ventures
    7. 7. The goal of the Imagine! SmartHome:Through the application of technology, we willimprove the quality and efficiency ofsupportive services for individuals withdevelopmental and other disabilities in apermanently affordable, cost effective, andenergy efficient community setting. http://imaginesmarthomes.org
    8. 8. Long Term GoalThrough the application oftechnology, we will improveaccess and availability ofsupportive services for individualswith developmental and otherdisabilities so that they may leadfulfilling lives in their homes andcommunities.
    9. 9. Participatory ProcessConsumer/Family Involvement Design Selection Process Outline Expectations House Guidelines Consumer/Family Satisfaction Technology Assessment/Evaluation
    10. 10. Areas of TechnologyConsumer Specific Supportive ServicesFamily Communication and AccessOperational – Management and Line Staff (DSP)Support and InformationEnvironmental – Home Management andMonitoring Systems
    11. 11. Partners
    12. 12. Accessible Desktop
    13. 13. Accessible Desktop
    14. 14. Accessible Desktop
    15. 15. Consumer/Family SpecificUniversal Interface - UMPC Environmental Control System Communication – VOIP RFID, IR and GPS Capable Teaching and Prompting Systems Family Information Systems
    16. 16. OperationalSaaS Model Management Interface -Browser Based Employee Time Tracking DSP Interface - Browser Based Automate Documentation Incident Trending Care Plans Billing/Utilization Multiple Platform Integration LMS Family Access/PortalAdvanced Process Solutions: The CARE System
    17. 17. Variety of Remote Monitoring Systems • Cameras  PTZ – Fixed Units • Motions Sensors  Detect Falls/Proximity • Security/ Health and Safety Sensors  Doors/Windows - Alarms • GPS- Community • RFID – Specific Location  Environmental Control  Data - Trends
    18. 18. SaaS Models Create a Support NetworkData Rich Environment Data System Informed Communities of Care
    19. 19. Transforming Data into Information Portal •Alerts & Notifications Sensors Log Staff Use Staff Staff •Live View Members Members •Supports Summary •Performance Metrics • Live View Sensors Alerts Support • Historic Trends Network • Health informationConsumers • Social information CARE System •Global Perspective Managers •Client Overview Alert Profiles Preferences •Employee Overview Managers
    20. 20. Integrated Alert System
    21. 21. Making Alerts Meaningful• Who, What, Where, When• Customizable• Insightful Advanced Process Solutions: The CARE System
    22. 22. Consumer Summary Information Summary and Documentation Hub * Metrics * Communication * Quick Documentation *Advanced Process Solutions: The CARE System
    23. 23. Engaging the Family and Support Network• Sense of Connection alleviates concerns• Transparency engages families as members of the support network.• Opportunities to contribute provide a sense of belonging and purpose.
    24. 24. Networked Gaming
    25. 25. ®
    26. 26. ®• Web-Based – manage records from a central location• Intuitive User Interface• Improved compliance with Medication Administration• 75% reduction of medication administration errors• Reduces staff training by 18 hours per residence• Pharmacy Interface
    27. 27. Case Study• 190 consumers• 16 Staffed Sites/3 Group Homes/90 Foster Care Residences• This organization has experienced 12% growth in their residential program for the last 6 years. During that time the nursing headcount has remained flat increasing the nursing/caonsumer ratio from 1:27 to 1:56• Quality Assurance audits showed a 48% decrease in Medication errors• Cost of Ownership: for 1$ spend on MedSupport® saved $ 15.5Headcount # Rate Savings DetailsNurses 5 FTE $30/hr 16 hrs/nurse/mth 960 hrs saved= $28,800 or 1 nurse PTE or 1 Med Tech FTEAdministrative Staff 4 FTE $18/ hr 2842 hrs/ yr in 2842 hrs saved = $51,156 increase productivityNew Staff/ month 20 $15/hr 11hrs/staff 11 hrs training time saved per staff= $39,600Total Savings $131,112Yearly MedSupport $8460Subscription
    28. 28. Energy ManagementEnergy EfficiencyIntelligent Monitoring –Data Mining to CreateUsage ProfilesCreate and Optimize Load ProfilesIntegrate Adaptive Technology with GridAgentsTechnology
    29. 29. Changing Static to DynamicConsumer ActionsDirect Care InteractionsBilling for ReimbursementNotification and PromptingHealth/WellnessFamily Involvement
    30. 30. Current and Potential ResearchWorking with Colorado WIN PartnersIdentified 31 areas of research Quality of Life Effectiveness of services Provide Cost and Energy Savings Improved Health and SafetyFunded through Grants
    31. 31. Areas of DevelopmentConsumer AssessmentIntegrating Multiple IT PlatformsDSP Training (Learning Management Systems)Product Development and Assessment Adaptive Equipment Behavioral Supports Behavioral Patterns Recognition through Energy Usage Social NetworkingCapturing Life History
    32. 32. Sterling Wind –swind@imaginecolorado.orgSmartHome –http://Imaginesmarthomes.orgFaceBook –http://www.facebook.com/pages/Imagine-SmartHomes/86609388388Twitter –http://twitter.com/ImagineColorado

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