Strategically Incoporating Technology

ANCOR Technology Summit October 14 ,2011 Greg Wellems

 People are living longer Care is becoming increasingly complex Wellness Promotion Caregivers need more information Workforce Crisis Consumer/Family Involvement Reimbursement Policies Funding streams will be more self-directed Benefits of “The Cloud” © Imagine! Consultative Services

 Forces you to determine the future of the company in terms of measurable results. Ensures the company maintains a strategic focus. Allows time for contemplation and reflection. Prioritizes the issues that must be addressed to achieve the goals. Guides effective decision-making and validates allocation of time for managers and employees. Allows you to anticipate the right opportunities. Provides a tool for monitoring progress. Creates a means of communication for the entire company.

Enterprise Applications Strategic Planning Consumer Remote Assistive MonitoringTechnologies

Long-Term Benefits

 Education ◦ Applications ◦ Benefits of Technology Prioritization ◦ Analyze “pain” points ◦ Greatest Impact Planning ◦ Impacts on the Organization Implementation ◦ Project Management (DIGs) Maintenance and Support © Imagine! Consultative Services

 Enterprise Applications ◦ Enterprise Resource Planning (ERP) ◦ Customer Relationship Management (CRM) ◦ E-MAR, Learning Management, Document Imaging Remote Monitoring Applications ◦ 3rd Party Monitoring Services ◦ In-House Monitoring Consumer Assistive and Adaptive Technology ◦ Communication Systems ◦ Environmental Controls ◦ Learning/Prompting Systems ◦ Community Navigation/Support ◦ Apps/Apps/Apps © Imagine! Consultative Services

 Improve Learning/Independence Improve Organizational Management Support Direct Support Interactions Automate Notification and Prompting Improve Health/Wellness Increase Stakeholder Involvement Support Individual Actions Transparency © Imagine! Consultative Services

 Analyze “Pain” Points ◦ What Takes the Most Time? ◦ What Costs the Most Money? ◦ Where are the Workflow Bottlenecks? ◦ Where are You at Risk? Greatest Impact ◦ Simplify Current Workflows ◦ Change Static to Dynamic  Increase Communication  Reduce Risk by Reducing Errors/Judgment © Imagine! Consultative Services

 Impact on the Organization – Culture Change ◦ Change in Current Practices ◦ Change in Personnel -Grow ◦ IT Infrastructure /Support  Equipment  Support  Help Desk – Track/Identify trends ◦ Cost  Capital Expenditures  Ongoing  Return on Investment (ROI) © Imagine! Consultative Services

 Designed for the End User Replicate/Improve Current Workflow Does it Integrate with Other Systems? Does it Scale? Can you Customize? ◦ Security/User Roles ◦ Dashboards ◦ Report Functions ◦ Additional Data Fields Don’t Over Develop (Know When to Stop) © Imagine! Consultative Services

 Project Management ◦ Identify Project Team  Use an experienced Project manager  Representative of the Organization ◦ Adequately Staffed  Free up content area experts to configure work flow  Design for the end user  Involve end user early in any implementation ◦ Create and Follow Project Plan  Accountability and timelines  Ensures clear communication © Imagine! Consultative Services

 Avoid Siloed Data ◦ Integration across Applications ◦ Dashboards for Business Intelligence Build in Internal Competencies ◦ Learning Management Systems ◦ Systematic Processes Analyze Trends ◦ Monitoring Metrics for Success ◦ Maintain Momentum and Interest ◦ Avoid Disruptive Technologies © Imagine! Consultative Services

 Identify - ”low hanging fruit” Adopt Best in Breed Solutions Design for Replication Supportive Corporate Structure Seek Collaboration/Consulting Evaluation Process and Feedback Loop Fail Fast Advertise/Market Success ◦ Fundraising/Grant Writing © Imagine! Consultative Services

 Distributed Innovation Groups ◦ Representative of Organization ◦ Serves as Project Management Team ◦ Provides Resources to Help Project Succeed ◦ Ensures Appropriate Business Planning with exit Strategies ◦ Oversees Architecture and Management Practices ◦ Brainstorming and Problem Solving ◦ Scouts for High Potential Ideas ◦ Establishes and Maintains Priorities ◦ Changes as Project Ends or Priorities Change © Imagine! Consultative Services

 Incorporating Consumer Technologies ◦ Technology Screening ◦ Individual Technology Plan  Part of Individual Plan Process ◦ Data/Tracking Methodology ◦ Build Systems for Replication ◦ Job Expectations and Job Descriptions ◦ Staff Training/Staff Training/Staff Training  Hiring and Recruitment  Group Similar Technology  Curriculum Development © Imagine! Consultative Services

 Greg Wellems -Gwellems@imaginecolorado.org SmartHome - http://Imaginesmarthomes.org FaceBook – http://www.facebook.com/pages/Imagine- SmartHomes/86609388388 Twitter http://twitter.com/ImagineColorado

Strategically Incoporating Technology

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