A Division of Norman Group Norman DL Consulting ® The Search for Excellence    
CORPORATE STRUCTURE Norman Group Norman DL Consulting Professional Recruitment &  Executive Search Norman DL Associates   ...
Norman Group Business Services   & Management Consulting …  To be prime on the Market   M ission T otal Q uality   M anage...
Norman DL Consulting   –  Milestones : <ul><li>Private Russian company </li></ul><ul><li>Established in  1995 </li></ul><u...
<ul><li>FMCG </li></ul><ul><li>Liggett-Ducat  </li></ul><ul><li>Unilever </li></ul><ul><li>Wimm-Bill-Dann </li></ul><ul><l...
Norman DL Consulting ® A Division of Norman Group / est. 1995 PRACTICS   Structure of the Company IT  &  Telecom Administr...
SERVICES Norman DL Consulting ® A Division of Norman Group / est. 1995 HR Management System Optimization Diagnostics of   ...
HR DIVISION   SERVICE FEE Norman DL Consulting ® A Division of Norman Group / est. 1995 *  Percentage of annual gross sala...
Professional Recruitment Norman DL Consulting ® A Division of Norman Group / est. 1995 <ul><li>Field of Application : </li...
Head-Hunting   &   Executive Search Norman DL Consulting ® A Division of Norman Group / est. 1995 <ul><li>Field of Applica...
Assessment  С enter Assessment Development Norman DL Consulting ® A Division of Norman Group / est. 1995 <ul><li>Applicati...
Staff Development & Training Norman DL Consulting ® A Division of Norman Group / est. 1995 <ul><li>Types of Staff Developm...
Compensation & Benefits Survey Norman DL Consulting ® A Division of Norman Group / est. 1995 <ul><li>Application Field : <...
Outplacement Norman DL Consulting ® A Division of Norman Group / est. 1995 <ul><li>O utplacement   –  is a modern techniqu...
GUARANTEES Norman DL Consulting ® A Division of Norman Group / est. 1995 <ul><li>Partnership </li></ul><ul><li>Effectivene...
GUARANTEES Norman DL Consulting ® A Division of Norman Group / est. 1995 <ul><ul><ul><ul><li>The guarantee period:  90  to...
ADVANTAGES Xerox  TechnoServ A/S Coca-Cola Legrand   Toyota Samsung Tetra Pak   Setra Lubricants    Alcon Liggett-Ducat TN...
<ul><ul><li>Over 40 000 contacts per month take place between Norman Group front officers & client companies </li></ul></u...
CONTACTS 105066   Moscow Bld. 1, 6 Dobroslobodskaya str.  Telephone: ( 4 95) 660-51-56 Facsimile: ( 4 95) 265-05-65 19 719...
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Presentation Norman Dl Consulting (Eng)

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Presentation Norman Dl Consulting (Eng)

  1. 1. A Division of Norman Group Norman DL Consulting ® The Search for Excellence    
  2. 2. CORPORATE STRUCTURE Norman Group Norman DL Consulting Professional Recruitment & Executive Search Norman DL Associates Legal & Accounting Services Qualitel Data Services Business Consulting & Market Research Archer Consulting Event management & public relations Norman Estate Real Estate Consulting
  3. 3. Norman Group Business Services & Management Consulting … To be prime on the Market M ission T otal Q uality M anagement S trategy to generate constant competitiveness for Organizations by managing changes through providing them with high quality Business Services & Management Consulting to be driven by Total Quality at each stage of service, each division meeting expectations of Clients, Market and Society by 2025 become a National Business Services and Management Consulting Company , servicing Organizations approached by their Forces of Competitiveness
  4. 4. Norman DL Consulting – Milestones : <ul><li>Private Russian company </li></ul><ul><li>Established in 1995 </li></ul><ul><li>Eli Lilly – first client </li></ul><ul><li>2002 – Leading position on the market of recruiting services according to the results of research conducted by the magazine “Personnel Management” </li></ul><ul><li>AmCham member since 1997 </li></ul><ul><li>Company development strategy until 2025 </li></ul>HISTORY Norman DL Consulting ® A Division of Norman Group / est. 1995
  5. 5. <ul><li>FMCG </li></ul><ul><li>Liggett-Ducat </li></ul><ul><li>Unilever </li></ul><ul><li>Wimm-Bill-Dann </li></ul><ul><li>Coca-Cola </li></ul><ul><li>Campina </li></ul><ul><li>Harry’s CIS </li></ul><ul><li>Kraft Foods </li></ul><ul><li>NZMP </li></ul><ul><li>Ferrero </li></ul><ul><li>Dirol Cadbury </li></ul><ul><li>Fazer </li></ul><ul><li>Baltimor </li></ul><ul><li>Colgate </li></ul><ul><li>Londa </li></ul><ul><li>L’Oreal </li></ul><ul><li>Wrigley’s </li></ul><ul><li>Granini </li></ul><ul><li>Ho с hland </li></ul><ul><li>Agencies (AD,PR,…) </li></ul><ul><li>BBDO </li></ul><ul><li>Ace DDB </li></ul><ul><li>Ark Thompson </li></ul><ul><li>Media Wise </li></ul><ul><li>Video International </li></ul><ul><li>Young & Rubicam </li></ul><ul><li>McCann </li></ul><ul><li>Adventa </li></ul><ul><li>Depo </li></ul><ul><li>Mikhailov and Partners </li></ul><ul><li>NPK </li></ul><ul><li>Tablogix </li></ul><ul><li>Komatsu </li></ul><ul><li>Aeroclub </li></ul><ul><li>Kapital Tour </li></ul><ul><li>Inna Tour </li></ul><ul><li>Ingosstrakh </li></ul><ul><li>ING </li></ul><ul><li>Finance / </li></ul><ul><li>Consulting </li></ul><ul><li>Deloitte&Touche </li></ul><ul><li>Alfa Bank </li></ul><ul><li>UK Alfa-Capital </li></ul><ul><li>MDM Bank </li></ul><ul><li>Russian Standard Bank </li></ul><ul><li>Citibank </li></ul><ul><li>American Express </li></ul><ul><li>Metropol IFK </li></ul><ul><li>Rosbank </li></ul><ul><li>Pepelyaev, Goltsblat and Partners </li></ul><ul><li>UK Ingosstrakh-Investments </li></ul><ul><li>IK Eurofinances </li></ul><ul><li>Retail </li></ul><ul><li>Business Car ( Toyota, Lexus) </li></ul><ul><li>McDonald’s </li></ul><ul><li>Protek ( Rigla retail drugstores ) </li></ul><ul><li>Mir Kozhi I Mekha </li></ul><ul><li>MIR </li></ul><ul><li>Eldorado </li></ul><ul><li>Reebok </li></ul><ul><li>Azbuka Vkusa </li></ul><ul><li>Ralf Ringer </li></ul><ul><li>IT/ Telecom </li></ul><ul><li>Technoserv A/S </li></ul><ul><li>Xerox </li></ul><ul><li>Deloitte </li></ul><ul><li>Samsung Research </li></ul><ul><li>Golden Telecom </li></ul><ul><li>МТ S </li></ul><ul><li>Mirantis </li></ul><ul><li>Active CIS </li></ul><ul><li>TAIS </li></ul><ul><li>Bely Veter </li></ul><ul><li>Lanit </li></ul><ul><li>Fleming & Family Partners </li></ul><ul><li>Pharmacy </li></ul><ul><li>Alcon </li></ul><ul><li>Ratiopharm </li></ul><ul><li>Pfizer </li></ul><ul><li>Medtronic </li></ul><ul><li>Bio-Rad Laboratories </li></ul><ul><li>Astra Zeneca </li></ul><ul><li>Abbott </li></ul><ul><li>Solvay Pharma </li></ul><ul><li>LensMaster </li></ul><ul><li>PSI </li></ul>Clients of Norman Group <ul><li>Other Areas </li></ul><ul><li>RVVK </li></ul><ul><li>RSPP </li></ul><ul><li>Almond Board of California </li></ul><ul><li>Agricultural Trade Office, USA </li></ul><ul><li>Firmenich </li></ul><ul><li>Messe Dusseldorf </li></ul><ul><li>Censidyam </li></ul><ul><li>Petrochemical </li></ul><ul><li>sector </li></ul><ul><li>NORSK HYDRO </li></ul><ul><li>LUKOIL </li></ul><ul><li>Baker Hughes </li></ul><ul><li>SUAL </li></ul><ul><li>BP </li></ul><ul><li>Wa с ker Chemie </li></ul><ul><li>Du Pont </li></ul><ul><li>ChemDiv </li></ul><ul><li>TNK-BP </li></ul><ul><li>CGG Vostok </li></ul><ul><li>Russia Petroleum </li></ul><ul><li>Industry </li></ul><ul><li>ESAB </li></ul><ul><li>Bosch Vitra </li></ul><ul><li>Sealed Air UNIS </li></ul><ul><li>Legrand Syngenta </li></ul><ul><li>Tetra Pak Philips </li></ul><ul><li>Hitachi Samsung </li></ul><ul><li>Rolsen Okna Rosta </li></ul><ul><li>Komatsu </li></ul><ul><li>Atlas Copco </li></ul><ul><li>Spetspozhengineering </li></ul>
  6. 6. Norman DL Consulting ® A Division of Norman Group / est. 1995 PRACTICS Structure of the Company IT & Telecom Administrative & HR Finances & Consulting & Services FMCG Industry Pharmacy & Retail
  7. 7. SERVICES Norman DL Consulting ® A Division of Norman Group / est. 1995 HR Management System Optimization Diagnostics of Organizational Structure BUSINESS CONSULTING Professional Recruitment Executive Search STAFF RECRUITMENT HR CONSULTING Assessment С enter Staff Leasing Outplacement Outsourcing Compensation and Benefits Survey Staff Development and Training
  8. 8. HR DIVISION SERVICE FEE Norman DL Consulting ® A Division of Norman Group / est. 1995 * Percentage of annual gross salary of a specialist Terms Discount Payment Terms Guarantees Fee Services NORMAN 100 to 1 5 00 conventional units per participant Assessment Center 4 -6 weeks 20% 40% Discussable 90-100 days 2 8 - 30 % * Regional Project Recruitment / 20-40 days 20-25%* Outplacement Up to 6 months 20% 40% 1/3+1/3+1/3 180-365 days 30-33%* Executive Search 4 -6 weeks For the following project 20% 40% Success / Prepayment / Operational Costs 90-100 days 25-28%* Professional Recruitment 1500 to 3000 conventional units per 1 day of training Staff Training and Development
  9. 9. Professional Recruitment Norman DL Consulting ® A Division of Norman Group / est. 1995 <ul><li>Field of Application : </li></ul><ul><li>Any field of company's activity </li></ul><ul><li>Selection of personnel for middle and/or top level positions </li></ul><ul><li>Advantages : </li></ul><ul><li>Reduction of time resource costs needed for client’s personnel to fill the position </li></ul><ul><li>with the help of our database </li></ul><ul><li>Optimization of HR managements system </li></ul><ul><li>Project Stages : </li></ul><ul><li>Identification of objectives and requirements for candidates </li></ul><ul><li>Search for potential candidates </li></ul><ul><li>Interview with candidates, and assessment of candidates </li></ul><ul><li>Organization of the candidate’s final interview with the client </li></ul><ul><li>Arrangements for the candidate’s working start </li></ul><ul><li>Post - project monitoring </li></ul>
  10. 10. Head-Hunting & Executive Search Norman DL Consulting ® A Division of Norman Group / est. 1995 <ul><li>Field of Application : </li></ul><ul><li>Any field of company’s activity </li></ul><ul><li>Market research to search and select highly qualified and/or rare specialists, as well as middle and/or top management </li></ul><ul><li>Advantages : </li></ul><ul><li>Optimization of time resource costs for the selection of exclusive specialists </li></ul><ul><li>Obtaining full and objective information about the market situation </li></ul><ul><li>Confidentiality in case of competitor’s personnel employment </li></ul><ul><li>Project Stages : </li></ul><ul><li>Negotiation of the project </li></ul><ul><ul><li>Identification of the candidate profile, compensation package and techniques of search </li></ul></ul><ul><li>Composition of the Search Map. Market research </li></ul><ul><ul><li>Identification of target segment of companies on the market, composition of the Target List </li></ul></ul><ul><ul><li>Market research according to Target List , preparation of the Long List on candidates </li></ul></ul><ul><li>Analysis , assessment and selection of final candidates </li></ul><ul><ul><li>Negotiation of the Long List , identification of the most interesting potential candidates </li></ul></ul><ul><ul><li>Interview with candidates, and assessment of candidates </li></ul></ul><ul><ul><li>Composition of the Short List , checking informal references , preparation of detailed </li></ul></ul><ul><ul><li>Confidential Reports </li></ul></ul><ul><li>Completing Stage </li></ul><ul><ul><li>Checking of formal references, coordination of interview arrangement with the client’s representative </li></ul></ul><ul><ul><li>Confirmation of employment conditions, consultations in working out of the Job Offer </li></ul></ul><ul><li>Post - Project monitoring </li></ul><ul><li>  </li></ul><ul><li>  </li></ul><ul><li>  </li></ul>
  11. 11. Assessment С enter Assessment Development Norman DL Consulting ® A Division of Norman Group / est. 1995 <ul><li>Application Field : </li></ul><ul><li>to identify the most appropriate candidates for open positions from existing internal </li></ul><ul><li>and external candidates </li></ul><ul><li>to build efficient team </li></ul><ul><li>to identify employees’ potential, their need for development and training </li></ul><ul><li>Project Stages : </li></ul><ul><ul><li>Preliminary Stage </li></ul></ul><ul><ul><li>Identification of objectives and tasks </li></ul></ul><ul><ul><li>Singling-out of key professional and personal competences </li></ul></ul><ul><ul><li>Pre-selection of assessment techniques and tool </li></ul></ul><ul><ul><li>А ssessment Center </li></ul></ul><ul><ul><li>Analysis of data on participants , structural and biographic interview </li></ul></ul><ul><ul><li>Assessment procedure according to selected techniques </li></ul></ul><ul><ul><li>Analytical Stage </li></ul></ul><ul><ul><li>Processing of results </li></ul></ul><ul><ul><li>Adjustment of observation results </li></ul></ul><ul><ul><li>Preparation of individual and general reports </li></ul></ul><ul><ul><li>Post - Project Monitoring </li></ul></ul>
  12. 12. Staff Development & Training Norman DL Consulting ® A Division of Norman Group / est. 1995 <ul><li>Types of Staff Development and Training Programs: </li></ul><ul><li>Open workshops and trainings </li></ul><ul><li>Corporate workshops and trainings </li></ul><ul><li>Corporate programs on study of foreign languages </li></ul><ul><li>Project Stages : </li></ul><ul><li>Identification of Company’s need for staff development and training </li></ul><ul><li>Negotiation of client’s need for staff development and training </li></ul><ul><li>Identification of needs </li></ul><ul><li>Preparation of staff development and training program </li></ul><ul><li>Organizational interviews with training program participants </li></ul><ul><li>Development and confirmation of trainings and/or workshops program </li></ul><ul><li>Training </li></ul><ul><li>Holding of trainings and workshops </li></ul><ul><li>Role games </li></ul><ul><li>Completing Stage </li></ul><ul><li>Final interview to identify satisfaction with training </li></ul><ul><li>Post - Project Monitoring </li></ul>
  13. 13. Compensation & Benefits Survey Norman DL Consulting ® A Division of Norman Group / est. 1995 <ul><li>Application Field : </li></ul><ul><li>to identify recent trends in the field of remuneration of labour </li></ul><ul><li>to develop efficient and attractive compensation and benefits system </li></ul><ul><li>Types of Research : </li></ul><ul><li>Salaries of specialists on interesting positions in definite companies </li></ul><ul><li>Review of a particular market sector </li></ul><ul><li>Data on salaries in regions </li></ul><ul><li>     </li></ul><ul><li>Project Stages : </li></ul><ul><li>General Review of the Labour Market </li></ul><ul><li>Present situation on the labour market </li></ul><ul><li>Major trends on the labour market related to the given position </li></ul><ul><li>Sociological information </li></ul><ul><li>Working out Competence Standards </li></ul><ul><li>     Characteristics of the company and the labour market </li></ul><ul><li>Description of requirements for the position in the company under study, or on the labour market </li></ul><ul><li>    Description of requirements for the position from the client’s side </li></ul><ul><li>    General information on salaries </li></ul><ul><li>Additional requirements for the position </li></ul><ul><li>Salary and Compensation Review </li></ul><ul><li>Comparative analysis of compensations for the position </li></ul><ul><li>Comparative analysis of companies from the angle of HR policy realization </li></ul><ul><li>Completing Stage </li></ul><ul><li>Final report preparation </li></ul><ul><li>Post - Project Monitoring </li></ul>
  14. 14. Outplacement Norman DL Consulting ® A Division of Norman Group / est. 1995 <ul><li>O utplacement – is a modern technique of job search and assistance in employment for the employees under the staff reduction. </li></ul><ul><li>Advantages of O utplacement : </li></ul><ul><li>Optimization of material and legal resources needed for the staff reduction procedure </li></ul><ul><li>Maximally smooth reduction or dismissal of employees mismatching the requirements </li></ul><ul><li>Opportunity to regulate employment of staff in the companies-competitors </li></ul><ul><li>Optimization of HR management system </li></ul><ul><li>Field of Application : </li></ul><ul><li>Staff reduction procedure taking place in the company </li></ul><ul><li>Carrying out non-standard staff dismissal procedures </li></ul><ul><li>Project Stages : </li></ul><ul><li>Interview to study wishes of the client company and the employees to be dismissed </li></ul><ul><li>Identification of the ideal company and position portfolio </li></ul><ul><li>Market research, composition and approval of the Search Map- a list of potential employers </li></ul><ul><li>Preparing candidate for the interview </li></ul><ul><li>Presentation of candidate to potential employers </li></ul><ul><li>Organization of interview, participation in discussion and conclusion of labour contract </li></ul>
  15. 15. GUARANTEES Norman DL Consulting ® A Division of Norman Group / est. 1995 <ul><li>Partnership </li></ul><ul><li>Effectiveness and correctness in running projects </li></ul><ul><li>Ethics and Confidentiality </li></ul><ul><li>all interaction is provided with regular feedback </li></ul><ul><li>all the information received in course of work is considered confidential and is not to be shared with any third party </li></ul><ul><li>we take up only those assignments which we undertake to complete successfully and in due time </li></ul>
  16. 16. GUARANTEES Norman DL Consulting ® A Division of Norman Group / est. 1995 <ul><ul><ul><ul><li>The guarantee period: 90 to 365 days </li></ul></ul></ul></ul><ul><ul><ul><ul><li>One-time replacement with no extra fee </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Off-limits policy : </li></ul></ul></ul></ul><ul><ul><li>we are not to consider the specialist referred by NDLC </li></ul></ul><ul><ul><li>and hired by the client company as a candidate for open positions </li></ul></ul><ul><ul><li>in other companies, while he is employed by the client company </li></ul></ul>Individual guaranties in Head-Hunting, Executive Search, and Recruitment projects
  17. 17. ADVANTAGES Xerox TechnoServ A/S Coca-Cola Legrand Toyota Samsung Tetra Pak Setra Lubricants Alcon Liggett-Ducat TNK BP RatioPharm Reebok ESAB Bosch Mikhailov & Partners BP-Trader Komatsu <ul><li>Over 12 successful years on the Russian market </li></ul><ul><li>Established brand name </li></ul><ul><li>Integrated service provider </li></ul><ul><li>Efficient relationships with key market players </li></ul><ul><li>Core practice in various industries </li></ul><ul><li>Considerable number of accomplished projects </li></ul>Norman DL Consulting ® A Division of Norman Group / est. 1995 You can always receive recommendations from our clients on the high quality of our work :
  18. 18. <ul><ul><li>Over 40 000 contacts per month take place between Norman Group front officers & client companies </li></ul></ul><ul><ul><li>90% of our candidates have been working with client companies for over 3 years </li></ul></ul><ul><ul><li>2/3 of our projects end with placement </li></ul></ul><ul><ul><li>The replacement made out only 2% average per year (for the last 3 years) </li></ul></ul><ul><ul><li>85% of our clients become our constant partners </li></ul></ul><ul><ul><li>The average search period of our projects is 27 days (for the last 3 years) </li></ul></ul><ul><ul><li>7 of 8 HR Managers, whom we contacted during our projects, turn to us when seek a new job </li></ul></ul><ul><ul><li>15% of our new clients were recommended to address us by our formed candidates </li></ul></ul><ul><ul><li>Over a forth of our clients concluded exclusive contracts with NDLC </li></ul></ul><ul><ul><li>We have reestablished contacts with 80% of our former clients with whom we had been working </li></ul></ul><ul><ul><li>prior 1998 </li></ul></ul><ul><ul><li>We work with at least 40% of each market segment participants </li></ul></ul>FACTS Norman DL Consulting ® A Division of Norman Group / est. 1995 Recruitment Quality of NDLC in figures:
  19. 19. CONTACTS 105066 Moscow Bld. 1, 6 Dobroslobodskaya str. Telephone: ( 4 95) 660-51-56 Facsimile: ( 4 95) 265-05-65 19 7198 Saint-Petersburg 1 6 Zakharievskaya str. Telephone: (812) 7035153, Facsimile: (812) 7035152 Norman DL Consulting ® A Division of Norman Group / est. 1995
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