Vision “City X Ray & Scan Clinic- Always ahead with Technology” : To
use multi disciplinary approach with ethical practices with a
constant focus on excellence in delivering best medical services in
patient care, continuous upgradation of services, best and accurate
reporting and to deliver benchmark quality in Diagnostics.
Mission City X Ray has been established with a mission to provide
world class affordable and best diagnostic facilities to all sections
of the society while maintaining high standards of ethical practices
and professional competency with emphasis on training and
grooming of staff.
VISION– Imbibe & share the vision
IMPROVEMENT – Continuous improvement in services &
RESPECT – Earn Respect
TRUST – Gain Trust of Customers
UPHOLD – Uphold Continuous Improvement
ONGOING – Ongoing journey towards growth & Success
UNDERSTANDING- committed to compassion, care &
SHARE – Develop & Share success
Teamwork, Accuracy of Reports, Timely Reporting & Providing Best
Quality is the Cornerstones of City X Ray.
Complete Range of Diagnostic Solutions since 20 Years (Pathology,
Radiology, Cardiology & Neurology) Under One Roof.
Outstanding team of consultants, managers, Lab Technicians,
Phlebotomists. Caring & competent staff, efficient management &
cordial Guest Relation Executive who work together in compassionate
manner towards making City X Ray a trustworthy place.
It is a matter of great pride that we at City X Ray have created a
facility and an atmosphere conforming the global standards under one
roof. In line with the growth strategy and with the recent
installations, City X Ray is setting a new benchmark in the way
healthcare is delivered in India.
Customer Oriented: Satisfying the customers by providing them Best Services at all
times. Our business and project management teams would work with you closely and
give customise services as per your needs.
Disciplined Timelines : Providing the reports within the TAT Period ( Turn Around Time).
Optimum utilization of the digital platform allows us to carry out the tests faster and
results in timely availability of the test reports
Large Test Menu : We have a large test menu on fully automated equipments with bi-
Good IT Structure: User friendly LIS software which can be modified according to
Data safety is our priority. Data is secured against any unauthorized processing, damage
or loss by dedicated security passwords. Our team has been trained on 21-CFR part II
Human Resource: We have well trained & experienced staff in every sphere of our
organization including Lab tech, Pathologist, Microbiologist, Quality Manager,
Technical Manager, HR Manager, Receptionist, Customer Care Executive.
Logistics is the Back bone of any Pathology Lab. It provides the
much needed link between the customers and the results.
Logistics Department is there to ensure specimen integrity and
We have a team of trained Logistic personnel to pickup samples,
coordinate with clients, take care of supplies & to drop test
We have a tie up with World Best Courier companies.
All the samples reach the HUB within the allotted time frame &
according to proper transportation guidelines.
City X Ray began its journey in 1993 in the field of Medical Diagnostics with the
aim of creating centre of excellence offering the highest Quality of
Medical Diagnostics, with special emphasis on Quality & Safety. Our centre
is aesthetically designed to give maximum comfort to the patients.
All time availability of services (24 X 365)
Best team of Professionals
Best & Latest Equipment
Large Menu of investigations
Good Facilities for Patients
Co-operative & helpful staff
Efficient, timely & Accurate Reporting
Continuous Training & Progressive development of entire staff.
City X Ray holds the following Accreditations:
NABL Accredited Laboratory (Certificate No M-0101)
Regularly monitored by stringent Quality Controls (Internal & External)
& Calibration. Supervised by team of full time Pathologists,
Microbiologist, Quality Manager & Technical Heads
NABH Certified Radiology (Certificate No: MIS-2013-0006)
Regular & proper implementation of MIS Systems & procedures.
Supervised by full time Radiologist, Anesthetist, Experienced &
Trained Radiographers, Quality Manager & RSO.
Quality Assurance is a very important function in medical
diagnostic laboratory. The accuracy of results is very critical.
Internal accuracy is measured by using standard controls and
calibrators from well known organizations like Bio-rad, Roche,
External accuracy is measured by participating in external
proficiency testing programme(EQAS) which are of National or
City X Ray Clinic is committed to comply with the requirement of
quality management systems and continually improve the services by
effectively implementing the systems throughout the organization.
Accuracy – Main focus is on Accurate & Effective Reporting
Continuous Upgradations of Systems, techniques & Facilities
Continuous Training: Committed to constantly upgrade the resources,
be it the techniques or personnel by enriching them with the latest
equipments and continuous onboard training in various ways.
Proficiency Surveillance- critical supervision of all aspects of the
centre and its workflow.
All tests at City X Ray are conducted in accordance with
NABL guidelines & international standards.
We do this by running Quality Control samples daily before
putting up patient samples for each & every parameter
IQC Material used is of Bio-Rad, Roche, Transasia, Randox
All equipments at our centre are fully automated and of
Regular preventive maintenance & calibration of all
equipments is ensured.
Bio-Rad EQAS – Biochemistry & Immunology
All India Institute of Medical Sciences (AIIMS) for
CMC Vellore – Biochemical Markers for Down’s
Syndrome, Urine Chemistry, HbA1C & Haemostasis
Shankara Nethralaya for Microbiology
Anand Labs for Histopathology
Quality Indicators which are continuously monitored to upgrade
the systems and to maintain the accuracy and efficiency.
Indicators selected for monitoring of lab performance are:
Performance in different EQAS programs
Performance in Interlab & split sample
CV% & MU monitoring of IQC
Customer feed back review
Review of complaints
Study of Internal Audits
Turn around time.
These indicators are Quarterly monitored and analysis is done in
Technical meeting to derive the final conclusion. These Quality
Indicators are the foundation stones for the Quality System.
ROUTINE & SPECIAL HAEMATOLOGY
Fully Automated 5 Part Hematology Cell Counters XS 1000 I (Transasia),
BC- 6800 (Mindray)
Full automated ESR on Vesmatic 80 (Transasia)
Coagulation Studies: Automated Analyser ACL ELITE Pro (Instrumentation
Hb HPLC for Thalassemia (Bio-Rad)
HBA1C Estimation : HPLC Method (Bio-Rad)
BIO CHEMISTRY & HORMONE ASSAYS
Fully automated Biochemistry Analyzers, Modular C501, COBAS INTEGRA
400 Plus, ROCHE
Fully automated CLIA & ECLIA on Centaur, Centaur CP, Immulite (Siemens),
Cobas e411 (ROCHE)
Blood Gas Analyser
Protein Electrophoresis, Sebia (Trivitron)
MICROBIOLOGY & SEROLOGY
Routine pyogenic culture, Automated organism identification &
sensitivity on ATB Reader
Rapid AFB Culture on automated system MGIT from BD
Hepatitis Markers on VITROS ECIQ from Johnson & Johnson
Immunofluorescence Lab for ANA, ASMA, LKM etc
MTB PCR : Dedicated PCR Lab to run all types of samples Blood, Urine,
Menstrual Blood, Pus, Endometrium, CSF, Sputum etc
HPV DNA PCR
HBV DNA PCR, Qualitative & Quantitative
HLA B 27 PCR, Qualitative
HISTOPATHOLOGY & CYTOLOGY
Digital Microscopy with photographs
Cytospin: For cytology of Body fluids e.g. Urine, Pleural &
FNAC – All Types USG guided, CT Guided etc.
Automated tissue processor for shorter TAT,
High end microtome
Thin Prep for LBC (liquid Based Cytology)
3 T OPEN BORE MRI (FROM SIEMENS)
194 SLICES/ S CT SCAN
X RAY (ROUTINE & SPECIALIZED) 800 MA & 500 MA
4 D ULTRASOUND & COLOR DOPPLER
Proper Registration of the patient is done through LIS
Unique ID & Password is generated. We have upgraded IT Facilities &
have connected the main lab and all satellite centers. All the patients are
given a password to assess their reports online. Referring Doctors &
panels can also avail this facility.
All samples are bar-coded and all equipments are Bi-Directionally
interfaced to avoid transcriptional error. All main centers & satellite
centers are connected through LIS.
Data safety is our priority. Data is secured against any unauthorized
processing, damage or loss by dedicated security passwords. Our team
has been trained on 21-CFR part II
We have our Back Up on Cloud.
Disaster Recovery plan is in place and is the responsibility of our IT
Internal & External cross checking of results are done through various
All clinical trial team members are ICH GCP Trained
Trained on 21 CFR Part 11
Trained on SOPs
Expertise in validation of new markers
Understanding of clinical trials business
Ability to customise your needs
Pathologist – Dr Sunita Kapoor, DNB (Pathology), MNAMS,
MS (Bio Med Sc), DGO, PGDFHM
MBBS from Maulana Azad Medical College (1982), DNB from Institute
of Pathology, Safdarjang Hospital, MNAMS, MS in Bio-Medical Sciences
from BITS, Pilani.DGO from Safdarjang Hospital.
She took over pathology lab in Year 1994. Her aim has been to
provide good quality services of laboratory to patients. Constant
upgradation of equipment, introduction of new parameters, automation
& Quality Assurance were done under her guidance.
PGDFHM from NIHFW
Technical Assessor, NABL
A rare combination of Post graduation in Gynecology and Pathology, a
rare pathologist expert in FNAC and Bone-marrow aspiration and reporting
with Special interest in Infertility.
Worked as a Medical Officer in CGHS from 1986 to 1994, Research
experience in the Institute of Pathology (ICMR) active member and
participant of all IAPM Meets and Functions.
Sr. Radiologist & Ultrasonologist: Dr Ravi Kapoor, DTCD, MD
MBBS from UCMS (1977), DTCD from Patel Chest Institute (1981)
And MD in Radio-Diagnosis from Maulana Azad Medical College (1985). A
rare combination of Chest Physician & Radiologist.
City X Ray & Scan Clinic is founded by him in 1993.
Author of around 100 Publications on Pathology and Radiology in
prestigious National and International Journals, Co-guide for many Post-
graduate students for thesis in Radiology and Gynecology, Taught
undergraduates medical students from 1982 to 1989 at LNJP - GB Pant
Hospital, In private practice in West Delhi for 20 years, Pioneer in
Ultrasonography and Color Doppler in Delhi.
Nominated in Guinness World Record for discovering largest & heaviest
renal stone of about 750 gms.
Project Management Group
HR / Training Department
Senior Lab Technicians
The Human Resource Department provides a comprehensive HR service to
managers and staff of City X Ray & Scan Clinic. We continually strive to
meet the needs of dynamic and constantly changing HR and healthcare
Summary of Services Provided
Recruitment, Selection & Retention
Training & Development
Human Resource Advisory Service
Medical Manpower Management
Ensuring fair recruitment, enhanced performance, promotions and improved
quality of life for employees and their family members.
Ensuring job rotation, job enrichment, training, re- training, career & succession
planning across the hierarchy
Enabling each employee to evolve into self starter team leader and meet the
fast changing business environment and maintain a competitive edge.
Our team of Dedicated professionals consists of Full time Radiologist,
Pathologist, Anesthetist, Microbiologist, Biochemist, Cardiologist offering
the highest Quality of Medical Diagnostics.
At City X ray, it’s all about you. You’ll find a professional and caring
environment with well trained staff who treat you like a king. Its our
ardent desire to provide you with the highest standards of healthcare
We ensure delivery of quality care with highest level of expertise from
medical experts backed by well trained supportive staff, infrastructure,
efficient systems and processes.
We have Happy to help team consisting of Marketing Professionals,
Quality Managers, Technical Managers & HOD of Departments…………
YEAR 2004 : City x Ray got empanelled with esteemed CGHS Panel
YEAR 2007 : City X Ray got NABL Accredited (M-0101) for
City X Ray shifted to new spacious state of the art building 5A/34 at
Proudly announces Installation of Latest Hi tech 3Tesla MRI
equipment, 194 Slice/ Sec Multi Slice Spiral CT Scanner, and 4D
Ultrasound from GE.
Centre got NABH Accreditation (MIS-2013-006) for Radiology,
Cardiology & Neurology.
Opened 4 Satellite centers in West , South West & North West Delhi
Successful Installation of new IT Software (IT DOSE) for efficient and
Main Lab got interfaced with all satellite centers for ONLINE
City X Ray got empanelled with various big esteemed corporates,
panels and Insurance Companies, TPA
Started various NEW – INVESTIGATIONS of Radiology & Pathology
which are not carried out commonly
Laboratory gets GCP certification.
Thanks for your time
For more information, please contact :
Dr Sunita Kapoor, Director – 8800999400
Mr. Rattan Gurnani, Head BD – 8800999404
Ms Rama Sareen, Project Manager - 8800599667