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A Pragmatic Approach To Corporate Innovation – Experiences of Consafe Logistics

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Here's a good example of how large companies engage in open innovation in order to preserve their leading positions in the industry. Consafe Logistics presented their innovation logic at Hands On Open …

Here's a good example of how large companies engage in open innovation in order to preserve their leading positions in the industry. Consafe Logistics presented their innovation logic at Hands On Open Innovation workshop.

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  • 1. A Pragmatic Approach To Corporate Innovation – Experiences At Consafe Logistics
  • 2. 2 Basic Facts  Annual Turnover of 50 MEUR and 350 employees  HQ in Sweden, subsidiaries in the Netherlands, UK, Poland, Denmark and Norway.  More than 400 customers world-wide in more than 30 countries  Strong, value adding partner network  Part of the JCE Group of Companies since 2003
  • 3. 3 “We are your partner in Supply Chain Execution IT – improving your performance is our guarantee” Creating shared values with passion, talent and heart Vision
  • 4. The right partner for your supply chain excellence - adding value in each step. HARDWARE SERVICESSOFTWARE
  • 5. 13 Our Value Base  Our passion is to enhance performance.  We combine experience with new ideas into creative solutions.  We encourage initiative and strong individual drive.  To share an idea is always a good idea.  We are one team with a common way of acting and working.  We are proud to earn the trust of our customers, partners and co-workers every day.  We keep things smart and straightforward.  We honour our promises. Always.  We believe in long-term relationships.  We believe in people who want to make a difference.  Business wins when everyone matters.  We take our individual, corporate and social responsibility.
  • 6. 14 Our Value Base  Our passion is to enhance performance.  We combine experience with new ideas into creative solutions.  We encourage initiative and strong individual drive.  To share an idea is always a good idea.  We are one team with a common way of acting and working.  We are proud to earn the trust of our customers, partners and co-workers every day.  We keep things smart and straightforward.  We honour our promises. Always.  We believe in long-term relationships.  We believe in people who want to make a difference.  Business wins when everyone matters.  We take our individual, corporate and social responsibility. Objective #1 Contribute significantly to the company living its values.
  • 7. 15 Our Product Innovation Strategy process. - annual review and update of strategy Communicate strategy and roadmaps Q1 Strategy Update – Design and Describe Prepare Roadmaps for next year Verify strategy internally and externally Q2 Q3 Q4
  • 8. 16 Our Product Innovation Strategy process. - annual review and update of strategy Communicate strategy and roadmaps Q1 Strategy Update – Design and Describe Prepare Roadmaps for next year Verify strategy internally and externally Q2 Q3 Q4 Objective #2 Inspire participation engagement and assure input/feedback quality.
  • 9. 17 Our Product Innovation Strategy process. - annual review and update of strategy Communicate strategy and roadmaps Q1 Strategy Update – Design and Describe Prepare Roadmaps for next year Verify strategy internally and externally Q2 Q3 Q4
  • 10. 18 Innovation – Creative solutions into the future
  • 11. 19 Innovation – Creative solutions into the future Objective #3 Realize the full potential of the innovation power available in our ecosystem
  • 12. 20 Innovation – Creative solutions into the future
  • 13. 21 User group events Customer collaboration events Innovation process Innovation tools & methods Innovation demo studio Innovation projects University collaboration Internal Innovation events
  • 14. 22 User group events Customer collaboration events Innovation process Innovation tools & methods Innovation demo studio Innovation projects University collaboration Internal Innovation events • A toolbox with material and methods to perform CLIC events was introduced.
  • 15. 23 User group events Customer collaboration events Innovation process Innovation tools & methods Innovation demo studio Innovation projects University collaboration Internal Innovation events • A toolbox with material and methods to perform CLIC events was introduced. • It takes more time than anticipated to train the organization to start using the toolbox. • The toolbox need continuous updates.
  • 16. 24 Capturing and nurturing a pipeline of innovative product development ideas At the final control gate a complete business case is presented. If approved a development project will be launched in the Functionality or Structure stream.The ideas are reviewed at control gates. If the idea pass it will be nurtured with additional innovation hours. The ideas are reviewed at control gates. If the idea pass it will be nurtured with additional innovation hours. The ideas are reviewed at control gates. If the idea pass it will be nurtured with additional innovation hours. The ideas are reviewed at control gates. If the idea pass it will be nurtured with additional innovation time.
  • 17. 25 Capturing and nurturing a pipeline of innovative product development ideas At the final control gate a complete business case is presented. If approved a development project will be launched in the Functionality or Structure stream.The ideas are reviewed at control gates. If the idea pass it will be nurtured with additional innovation hours. The ideas are reviewed at control gates. If the idea pass it will be nurtured with additional innovation hours. The ideas are reviewed at control gates. If the idea pass it will be nurtured with additional innovation hours. The ideas are reviewed at control gates. If the idea pass it will be nurtured with additional innovation time. • All ideas are managed in a portal. • All ideas are public internally. • Any employee can insert new ideas and comment on any idea. • Nurturing is done by handing out innovation hours. • All ideas are reviewed monthly.
  • 18. 26 Capturing and nurturing a pipeline of innovative product development ideas At the final control gate a complete business case is presented. If approved a development project will be launched in the Functionality or Structure stream.The ideas are reviewed at control gates. If the idea pass it will be nurtured with additional innovation hours. The ideas are reviewed at control gates. If the idea pass it will be nurtured with additional innovation hours. The ideas are reviewed at control gates. If the idea pass it will be nurtured with additional innovation hours. The ideas are reviewed at control gates. If the idea pass it will be nurtured with additional innovation time. • All ideas are managed in a portal. • All ideas are public internally. • Any employee can insert new ideas and comment on any idea. • Nurturing is done by handing out innovation hours. • All ideas are reviewed monthly. • Even with a portal the organization need stimulation to publish ideas. • Talking about new ideas seem to be more interesting than realizing them…
  • 19. 27 User group events Customer collaboration events Innovation process Innovation tools & methods Innovation demo studio Innovation projects University collaboration Internal Innovation events • Plan is to engage with at least one university in each country. • Main objective to get inspired by young people. • Secondary objective to promote our company and find candidates for employment.
  • 20. 28 User group events Customer collaboration events Innovation process Innovation tools & methods Innovation demo studio Innovation projects University collaboration Internal Innovation events • Plan is to engage with at least one university in each country. • Main objective to get inspired by young people. • Secondary objective to promote our company and find candidates for employment. • Requires a clear local incitement which is not always easy to identify.
  • 21. 29 User group events Customer collaboration events Innovation process Innovation tools & methods Innovation demo studio Innovation projects University collaboration Internal Innovation events • Plan is to hijack an existing space in each office and turn into a CLIC room to be used for CLIC events and also for demonstration of prototypes. • Be a carrier of innovation internally and when inviting customers and partners.
  • 22. 30 User group events Customer collaboration events Innovation process Innovation tools & methods Innovation demo studio Innovation projects University collaboration Internal Innovation events • Plan is to hijack an existing space in each office and turn into a CLIC room to be used for CLIC events and also for demonstration of prototypes. • Be a carrier of innovation internally and when inviting customers and partners. • Since we want to establish a recognition dimension between the offices it takes time and money to renew all rooms.
  • 23. 31 User group events Customer collaboration events Innovation process Innovation tools & methods Innovation demo studio Innovation projects University collaboration Internal Innovation events • Discussion …..
  • 24. 32 User group events Customer collaboration events Innovation process Innovation tools & methods Innovation demo studio Innovation projects University collaboration Internal Innovation events Gartner comment in public document: Consafe Logistics has shown its dedication to thought leadership with the formation of its Innovation Center. This is a structured and collaborative endeavor that involves Consafe employees, customers, partners and academic institutions in the cycle of innovation.
  • 25. 33