From Digital Divide to Digital Inclusion:Technology as an Equalizing Force#13NTCequal Elizabeth Pope, Idealware Andrea Ber...
Introductions                www.idealware.org
Introductions                www.pacer.org
Slide 4
What is The Digital Divide?     The “Digital Divide” refers to the gap between individuals   and communities who have acce...
Who is Not Online?Nearly 5,000,000,000 people worldwide do not have access to acomputer or the internet.While the problem ...
Who does the Digital Divide    Affect the Most?
StudentsIn today’s education system, a homecomputer is a necessity for students whowish to stay current with their peers.L...
Low Income IndividualsJob postings are moving online quickly. Applicants may have troublecreating a resume and cover lette...
Those with DisabilitiesMany have disabilities which limit their ability to view screens,interact with mice and keyboards, ...
How Does the Digital Divide Affect Our Ability to           Achieve Our Mission?
The Three Barriers
Cultural  •   Some constituents might not believe technology has      anything to offer them, and have no family members w...
Economic•   Among those who do not use the Internet and email, 10% claim that    the cost of a reliable internet connectio...
Ability•   The visually impaired•   Those with motor and    dexterity impairments•   Those who cannot access    public com...
ACTIVITY:Identifying Barriers
How Can We Foster Digital Inclusion?
Technology:The Internet’s Global Reach
The Internet is Everywhere!
Technology:Make Your Website Accessible
Visual Challenges
Language Challenges
WAVE: Web Accessibility Evaluation Tool
Technology:Translation Sites and Apps
Google Translate
Conversational Translation Tools           Jibbigo            MyTalkTools
Technology:Cheaper Computers
Low Cost Hardware Can Help! The Chrombook starts under $200.   No contract, pay-as-as-you-go                              ...
TechSoup Can Help at the Org Level
Technology:Mobile Devices and Tablets
iPad and Other Tablets
Strategy:Youth Engagement
From the ground up…
Strategy:Offline Communications
Reach People Where They Are…          Mobile Phone Basics, Skokie (IL)Public Library
Strategy:Training Workshops
Make the Tools Less Scary…
Strategy:Free Computer Access
Make computers available…                   Information Commons, Brooklyn Public Library
Strategy:Goal Oriented Programs
Show people that the tools are useful…                             http://www.e3kids.com/events/skype-party-june-23/
Case Study
How has your organization promoted        Digital Inclusion?
Case Study:              Digital Inclusion Grant    Digital Inclusion Fund of The Minneapolis    Foundation    • Goals    ...
Community Centers    • PACER Center    • Project Pride for Living’s Learning      Center    • Waite House    • Hmong Inter...
Lessons Learned      Workshops with the largest attendance      were tightly goal oriented. Little to no          interest...
Examples    • Finding and applying for a job online.    • Looking up your child’s grades online.    • Finding free digital...
Lessons Learned      Majority of attendees had access to a      computer at home or in a community     center but were not...
Lessons Learned     Our most effect advertising method was      showing up in person to community     events and getting c...
Technology for Reaching Out    • Accessible Website          – Mobile Friendly            • WordPress offers resizable lay...
Technology for Reaching Out    • Accessible Website          – Offer audio or video versions of content            • Conte...
Technology for Reaching Out    • Texting services          – Most phones support texting          – Must collect numbers  ...
Assistive Technology    • Text-to-speech          – Naturalreaders.com    • Magnification          – Built in    • Slow Ke...
Assistive Technology    • Google Translate          – translate.google.com          – Entire Documents and websites    • T...
ACTIVITY: Matching Barriers with Strategies
How will you bring it home?
Evaluate This Session!Each entry is a chance to win an NTEN engraved iPad!or Online using #13NTCequal at www.nten.org/ntc/...
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From Digital Divide to Digital Inclusion: Technology as an Equalizing Force-Idealware

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The problem of the digital divide was first identified in the 1990s, when the majority of low-income households lacked any sort of computer access. Today, the explosive growth of mobile devices and wireless technology has reframed the conversation to one concerned with the quality of access provided, information literacy, and technological parity for young people. We'll examine the ways in which your nonprofit can leverage software and mobile technologies to address these challenges, with a special focus on advocating for digital inclusion for children with disabilities.

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From Digital Divide to Digital Inclusion: Technology as an Equalizing Force-Idealware

  1. 1. From Digital Divide to Digital Inclusion:Technology as an Equalizing Force#13NTCequal Elizabeth Pope, Idealware Andrea Berry, Idealware Sharman Davis Barrett, PACER Center Jonathan Campbell, PACER Center
  2. 2. Introductions www.idealware.org
  3. 3. Introductions www.pacer.org
  4. 4. Slide 4
  5. 5. What is The Digital Divide? The “Digital Divide” refers to the gap between individuals and communities who have access to information technology, and those that do not.Source: http://www.ted.com/talks/aleph_molinari_let_s_bridge_the_digital_divide.html
  6. 6. Who is Not Online?Nearly 5,000,000,000 people worldwide do not have access to acomputer or the internet.While the problem of the digital divide is most prevalent in countriesoutside of Europe and North America, one in five American adults donot use the internet either by choice or by restriction. Source: http://www.ted.com/talks/aleph_molinari_let_s_bridge_the_digital_divide.html
  7. 7. Who does the Digital Divide Affect the Most?
  8. 8. StudentsIn today’s education system, a homecomputer is a necessity for students whowish to stay current with their peers.Lessons, homework, and dailycommunication are all moving online.
  9. 9. Low Income IndividualsJob postings are moving online quickly. Applicants may have troublecreating a resume and cover letter without access to a computer.Additionally, employers are increasingly seeking proficiency withsoftware and technology, further widening the digital divide.
  10. 10. Those with DisabilitiesMany have disabilities which limit their ability to view screens,interact with mice and keyboards, or navigate the internet.
  11. 11. How Does the Digital Divide Affect Our Ability to Achieve Our Mission?
  12. 12. The Three Barriers
  13. 13. Cultural • Some constituents might not believe technology has anything to offer them, and have no family members with regular access to technology • African American and Hispanic individuals are on average 10% less likely to use the Internet than white Americans • Individuals over 65 are the least engaged of any age group • Those without a high school education are 50% less likely to use the Internet than college graduates Source: http://www.pewinternet.org/Reports/2012/Digital-differences.aspx
  14. 14. Economic• Among those who do not use the Internet and email, 10% claim that the cost of a reliable internet connection was the primary deterrent• As of 2011, only 62% of adults with annual salaries under $30,000 a year were online, compared to 97% of adults with annual salaries greater than $75,000 Source: http://www.pewinternet.org/Reports/2012/Digital-differences.aspx
  15. 15. Ability• The visually impaired• Those with motor and dexterity impairments• Those who cannot access public computers due to lack of wheelchair accessibility• Those who are unaware of assistive devices available for computer access Source: http://www.techsoupforlibraries.org/blog/technology-for-library-users-with-disabilities
  16. 16. ACTIVITY:Identifying Barriers
  17. 17. How Can We Foster Digital Inclusion?
  18. 18. Technology:The Internet’s Global Reach
  19. 19. The Internet is Everywhere!
  20. 20. Technology:Make Your Website Accessible
  21. 21. Visual Challenges
  22. 22. Language Challenges
  23. 23. WAVE: Web Accessibility Evaluation Tool
  24. 24. Technology:Translation Sites and Apps
  25. 25. Google Translate
  26. 26. Conversational Translation Tools Jibbigo MyTalkTools
  27. 27. Technology:Cheaper Computers
  28. 28. Low Cost Hardware Can Help! The Chrombook starts under $200. No contract, pay-as-as-you-go smartphones are becoming more available.
  29. 29. TechSoup Can Help at the Org Level
  30. 30. Technology:Mobile Devices and Tablets
  31. 31. iPad and Other Tablets
  32. 32. Strategy:Youth Engagement
  33. 33. From the ground up…
  34. 34. Strategy:Offline Communications
  35. 35. Reach People Where They Are… Mobile Phone Basics, Skokie (IL)Public Library
  36. 36. Strategy:Training Workshops
  37. 37. Make the Tools Less Scary…
  38. 38. Strategy:Free Computer Access
  39. 39. Make computers available… Information Commons, Brooklyn Public Library
  40. 40. Strategy:Goal Oriented Programs
  41. 41. Show people that the tools are useful… http://www.e3kids.com/events/skype-party-june-23/
  42. 42. Case Study
  43. 43. How has your organization promoted Digital Inclusion?
  44. 44. Case Study: Digital Inclusion Grant Digital Inclusion Fund of The Minneapolis Foundation • Goals – Promote technology access and literacy for low-income families who have children with and without disabilities. – Promote technology access and literacy for immigrants and refugees.Page 44
  45. 45. Community Centers • PACER Center • Project Pride for Living’s Learning Center • Waite House • Hmong International AcademyPage 45
  46. 46. Lessons Learned Workshops with the largest attendance were tightly goal oriented. Little to no interest was given to broadly categorized workshops.Page 46
  47. 47. Examples • Finding and applying for a job online. • Looking up your child’s grades online. • Finding free digital children books. • Setting up and using email.Page 47
  48. 48. Lessons Learned Majority of attendees had access to a computer at home or in a community center but were not comfortable using them. They often felt that their children were knowledgeable about the internet but were not good teachers for them.Page 48
  49. 49. Lessons Learned Our most effect advertising method was showing up in person to community events and getting community leaders to spread the word.Page 49
  50. 50. Technology for Reaching Out • Accessible Website – Mobile Friendly • WordPress offers resizable layouts – Translated content (avoid machine translation) – Accessible design • www.w3.org/WAI/intro/accessibility.phpPage 50
  51. 51. Technology for Reaching Out • Accessible Website – Offer audio or video versions of content • Content is more important than quality • Services – YouTube – great captioning support – Vimeo – BlogTalkRadio – podcasts with only a phone – PodbeanPage 51
  52. 52. Technology for Reaching Out • Texting services – Most phones support texting – Must collect numbers • www.frontlinesms.com • www.textmarks.com • www.clubtexting.comPage 52
  53. 53. Assistive Technology • Text-to-speech – Naturalreaders.com • Magnification – Built in • Slow Keys – Built inPage 53
  54. 54. Assistive Technology • Google Translate – translate.google.com – Entire Documents and websites • Tech Support Videos – www.teachparentstech.orgPage 54
  55. 55. ACTIVITY: Matching Barriers with Strategies
  56. 56. How will you bring it home?
  57. 57. Evaluate This Session!Each entry is a chance to win an NTEN engraved iPad!or Online using #13NTCequal at www.nten.org/ntc/eval

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