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Service wise summer12 webinar

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This brief deck was used in a webinar delivered by Idan Carmeli and Adi Haba of ServiceWise, on June 26th 2012. During the webinar, the main highlights of the Salesforce Summer 12 release were …

This brief deck was used in a webinar delivered by Idan Carmeli and Adi Haba of ServiceWise, on June 26th 2012. During the webinar, the main highlights of the Salesforce Summer 12 release were discussed and demonstrated.
The webinar recording can be found here: http://vimeo.com/44751811

Published in: Technology, Business
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Transcript

  • 1. To Hear the Webinar, Please Use your Computer’s Audio ServiceWise Presents Salesforce.com Summer 12 Release Review Presented by: Idan Carmeli & Adi Haba
  • 2. Agenda Updates Release Highlights Deep dive demo Q&A www. Service-Wise.com
  • 3. A Few ServiceWise News & Updates Expanded our customer portfolio This week we’re moving to larger offices Announced successful implementation at Announced new partnership with www. Service-Wise.com
  • 4. Summer 12 Release Highlights Social Enterprise push continues with strong releases of Radian6 and Rypple and acquisition of Buddy Media Key Release Features: Chatter Messenger Charts in joined reports Quick texts in case feed Assign task to multiple contacts Multimedia in knowledge articles Drag & drop files from PC and more www. Service-Wise.com
  • 5. DEMO www. Service-Wise.com
  • 6. ServiceWise helps you stay ahead of the curve Newsletter blog.service-wise.com www. Service-Wise.com
  • 7. THANK YOU!idan@service-wise.comtwitter.com/digitalidan

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