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CAPTURE THEM BEFORE.... .…..……. . . IT’S GONEThe biggest single asset of any company is arguably the ‘knowledge’ accumulated by its employees as they undertake whatever it is that the company does. This knowledge, built on day by day, is of how core processes work, how these processes flow and how the workforce carries them out. By being able to properly manage this substantial asset, process alignment and improvement becomes easier and allows the organization to reap the benefits: cost reductions, compliance and the control required to become and remain an agile, high-‐performance business. WE CAN HELP YOU DOCUMENT THEABOUT US AGMC started documentation services in Mumbai since 2004 and has been operational till date with clients and strategic partners in India, USA & Saudi Arabia. Our mission is to get people and organizations committed to objectives and processes. With a diverse, fun-‐loving team, providing the OF“total documentation solution” comes natural to us. For your organization, that means you can YOUR BUSINESS finally maintain consistency throughout your company as well as have the ease and convenience of going to one company where you know you will find quality products and services. We excel on the idea of standing out above the crowd and offering you the best customer service and experience there is to offer. www.agmcworld.com
METHODOLOGY PROCESS MANUALINTERVIEW. DOCUMENT. REVIEW. SUBMIT. While organizations make efforts to create business-‐operating manuals they must keep in mind that relevance & appropriateness is maintained with respect to context and content. So what is the right or correct process that needs to be documented? The simple answer to this is the one that works for your organization. Every organization is different and therefore we shouldn’t expect a process to fit all. In fact, processes will always be unique for each organization. Methodologies will be common and used across industries but the processes will be unique to the organization. Both are useful and our documentation experts understand the above very well. Our process documentation service puts your company on the fast track to moving forward in its process maturity. This is your first step towards making the overall functioning of your company more efficient and streamlined, allowing you to reap the benefits of your efforts. DELIVERABLES Standard Processes allow us to achieve consistent, repeatable results in the least amount ofWe can flowchart it, write out the steps, record a video or time possible.capture your computer screens. Bottom line, we document it. As you grow in size, the process will need to change to Give it a try, start creating andaccommodate the growth. When this happens, and it will, call documenting your processes andus to document the updated process. see your efficiency grow. www.agmcworld.com
WHAT’S MAPPING Mapping is a diagrammatic representation of the sequence of work and the nature of events in a process. This breaks down a process into a series of steps and provides the basis for visualizing the different stages for evaluation and possible improvement. The development of a process chart is also known as process mapping. Process mapping is a valuable tool used in process management and business process re-‐ engineering. PROCEDURES? FORMS?Procedures are clearly defined processes / activities of Forms are standard formats that are the particular department and the responsibilities of designed to capture specific data. the concerned person are also noted. The process or Forms when populated then become activity that needs to be carried out is clearly defined here and by documenting the same you increase your reports/records. Such records carry chances of bringing about organizational order and valuable data, which can be analyzed, consistency. This also allows you to reduce dependency and help improve processes. on your employees in case of high attrition. WORK INSTRUCTIONS? Work instructions are detailed step-‐by-‐step guides for completing particular tasks. Previously in procedures we learn that they are the activities that need to be carried out, however in work instructions we give details on “How to carry out the tasks to complete any procedure”. These details can also include diagrams and images depicting the way the tasks need to be executed. www.agmcworld.com
CREATE YOUR OWN VANTAGE POINT LIKE EVERYONE ELSE DID & § BECOME A PROCESS DRIVEN UNIT § GET A SILO PERSPECTIVE § ENSURE QUALITY SERVICE DELIVERY § IMPROVE PERFORMANCE § SAVE COSTS NOTICEABLY § GET READY FOR ISO 9001 § GET READY FOR INTERNAL AUDITS § GET READY FOR CUSTOM AUTOMATION § POSITION TO RAPIDLY CORRECT MISTAKES Krishna Bhavan, Meera Bagh Road, Santacruz West, Mumbai, India. Email: email@example.com, Mobile: 9821507597 www.agmcworld.com