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ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
ITS Projects and Services Showcase - June 2013
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ITS Projects and Services Showcase - June 2013

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Overview of the ITS department's projects, services, and staff. A look at our areas, including IT infrastructure, eresources management, digital library services, and admin & communication.

Overview of the ITS department's projects, services, and staff. A look at our areas, including IT infrastructure, eresources management, digital library services, and admin & communication.

Published in: Technology, Education
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  • 1. What the &*%$ are they up to in ITS? June 6, 2013 | Blackburn Room | Robarts Library
  • 2. IT Infrastructure & Network Services Servers Storage Networks Graham Stewart Steve Baroti Tarrah Gledhill Raymond Tsang System applications System monitoring Staff workstations Alex Cheng Stephen Hong Reg Matson Backup & recovery
  • 3. E-resources, Sirsi & Metadata Mgmt Sirsi and Workflows Wenran Zhang Raymond Tsang Yvonne Ramcharan Library catalogue Endeca, Summon Metadata management and integration Marlene van Ballegooie Bilal Khalid Marc Lalonde Richard Hydal
  • 4. Digital and Library Web Services Library web sites M Discovery layer design Marc Lalonde Gordon Belray Richard Hydal Andrew McAlorum Web design and content repositories Digital project development Ken Yang Bilal Khalid Paul Armstrong Rare and special collection digitization
  • 5. Scholarly Communications Scholarly Communications T-Space institutional repository Rea Devakos Andrew McAlorum Focus on Research faculty profiles Journal Production Systems Sarah Forbes Sean Zhao Open Conference Systems
  • 6. Administration & Communications Administration Communications Sian Meikle Yvonne Ramcharan Lisa Gayhart Digital usage assessment Web design Print design Gordon Belray Maureen Morin Publication design
  • 7. And needing no introduction...
  • 8. Digital Communications
  • 9. Library Sites
  • 10. Library Sites
  • 11. Library Sites
  • 12. Library Sites
  • 13. Library Sites
  • 14. Library Sites Accessibility for Ontarians with Disabilities Act (AODA) Jan. 1 2014
  • 15. Library Sites
  • 16. Library Sites It's back!
  • 17. eResources Sirsi/Dynix's Symphony 3.4.1
  • 18. eResources Priorities: maintain and monitor ILS servers and Oracle
  • 19. eResources Keeping the system up to date
  • 20. eResources Integrity and security
  • 21. eResources Dealing with data
  • 22. eResources Customized support for Sirsi ILS
  • 23. eResources The odds and ends of ILS: experience over the years
  • 24. Core Library Services ● Catalogue SIRSI ● eResources Serial Solutions ● Discovery Layer Endeca, Summon
  • 25. Sirsi Catalogue ● Maintenance ○ RDA, Serials concatenation, cleanup... ● Custom requests ● Data export for other services ○ Endeca, Browse Search, Request Item... ● Numbers ○ 7.3 million bib records, 11.2 million item records, 1.5 million e-resources
  • 26. Serials Solutions ● Activating incoming titles ● Loading Serials Solutions MARC into Sirsi ● Daily catalogue updates to Summon ● Troubleshooting access issues ● Managing digital rights information ● Other services ● Numbers (soon)
  • 27. Discovery Layers ● Library Catalogue ○ Endeca ○ Browse Search ○ Enriched Content ● Article Search ○ Summon ○ Using Summon API
  • 28. Catalogue Redesign Com Fall! g this in ● New features ● Faster and cleaner ● Responsive and accessible Get a sneak peek! utl-catalogue@library.utoronto.ca
  • 29. Digital Projects Development We collaborate with faculty to publish their research and data online, and build custom applications to support their research.
  • 30. Digital Collections http://library.utoronto.ca/digital-collections
  • 31. Digital Humanities Using computational tools to do the work of the humanities. - John Unsworth ● ● ● ● ● Open standards, open source, open access Custom applications for the study of traditional humanities objects Digital publishing Visualization Community
  • 32. Digital Humanities 2011/2012 2012/2013 Soviet Samizdat Periodicals http://samizdat.library.utoronto.ca DEEDS Documents of Early England Data Set British Armorial Bindings http://armorial.library.utoronto.ca Representative Poetry Online http://rpo.library.utoronto.ca Jackman Humanities Institute http://humanities.utoronto.ca REED Records of Early English Drama
  • 33. Digital Curation Digital Preservation + Data Curation = Digital Curation = http://heritage.utoronto.ca
  • 34. Digital Projects Management
  • 35. Scholarly Communications Suite of Services: ● OCS ● JPS ● T-Space ● Focus on Research http://guides.library.utoronto.ca/scholarlycommunication
  • 36. T-Space http://tspace.library.utoronto.ca
  • 37. Focus on Research http://focus.library.utoronto.ca
  • 38. IT Infrastructure and Network Services Steve Baroti Tarrah Gledhill Graham Stewart
  • 39. Is the system running?!?
  • 40. Providing technology to enable users.
  • 41. => Library staff => University community => OCUL community => 100,000s of users worldwide Photo: Gordon Belray
  • 42. 1. Twelve networks in seven library buildings. => => => => => => => Gerstein Earth Sciences Math Engineering Media Commons Vault UTL@Downsview Robarts (six!)
  • 43. 2. Servers => 300+ => Staff workstation support => Web / database / application => Servers to manage servers
  • 44. 3. Storage => 550 TB => Library and Scholars Portal data => Massive future plans: > 1 petabyte
  • 45. 4. Application Scaling Load balancing User HAProxy / Keepalived HAProxy / Keepalived IP Varnish Varnish Varnish XCache Application Varnish XCache XCache XCache Apache & PHP Apache & PHP Apache & PHP Apache & PHP Memcached/ Keepalived Storage IP Memcached/ Keepalived MySQL IP MySQL Database
  • 46. 5. Open Source Software
  • 47. 6. Metrics
  • 48. 7. Backup and disaster recovery. One Petabyte: local and offsite
  • 49. 8. Website Security internet firewall security modules log server web server databases
  • 50. 9. OCUL UTL ScholarsPortal
  • 51. 10. Server Virtualization Source: http://www.techcrates.com/use-of-virtual-servers/
  • 52. Server Virtualization Source: http://www.techcrates.com/use-of-virtual-servers/
  • 53. Server Virtualization Source: http://www.theregister.co.uk/2012/03/26/opscode_funding_chef_momentum/
  • 54. 11. Automation / Configuration Management Source: http://en.wikipedia.org/wiki/File:ConfiurationActivityModel.png
  • 55. 12. Data Centre Photo: Gordon Belray
  • 56. Data Centre Photo: Gordon Belray
  • 57. ITS Help Desk Who are we? Computer Systems Specialists (CSS): Stephen Hong, Alex Cheng and Reg Matson Team Lead: Tarrah Gledhill
  • 58. ITS Help Desk What we are not: Information Commons Help Desk
  • 59. ITS Help Desk What we are: facilitators!
  • 60. ITS Help Desk What we do: ● Provide a consistent Windows desktop experience from ● ● ● ● any central Library computer Keep your data secure Backup your data centrally for you Provide shared storage for Departments and Projects Provide you with the IT tools to get your job done
  • 61. ITS Help Desk ● When you call, we will answer! ○ ○ ○ ○ Supported business hours: Mon – Fri: 8:30 a.m. to 7 p.m. Sat: 9 a.m. to 5 p.m., Sun: 11 a.m. to 5 p.m. Holidays: 9 a.m. to 5 p.m. ● New email address and issue tracking ○ ○ email: ITShelp@library.utoronto.ca software: Jira ● Frequently asked questions
  • 62. ITS Help Desk What we can do for you ... ● ● ● ● ● ● ● ● Assist you with any help you need with your ITS supported library staff computer (laptop or other mobile device). Regularly apply software and security updates to library staff computers. Install / uninstall / troubleshoot software on your staff computer or laptop. Provide Remote Desktop access to your computer. Create and unlock Library Domain user accounts and reset passwords. Setup self install permissions on your Library staff computer. Equipment bookings, laptop and projector setup for meetings. Computer moves; to a new location, repositioned on your desk, cable detangling. If you are not sure who to contact, contact us, we are here to help.
  • 63. Design and Online Repositories
  • 64. Design and Online Repositories Library Catalogue RWD Accessible
  • 65. Design and Online Repositories Library Catalogue Record Details
  • 66. Design and Online Repositories Library Catalogue Custom format icons
  • 67. Design and Online Repositories Library Sites (Drupal)
  • 68. Design and Online Repositories Develop unifying theme while promoting individual identity of library
  • 69. Design and Online Repositories Customized internal sites Libraries Advancement Boundless Knowledge Photography - graphics - layout
  • 70. Design and Online Repositories Photography heritage.utoronto.ca Large internal collection of UTL/UofT photographs Creative Commons license Also available on network map by request
  • 71. Design and Online Repositories Digital Humanities Representative Poetry Online rpo.library.utoronto.ca Styles based on printed anthologies
  • 72. Design and Online Repositories Digital Humanities Soviet Samizdat Periodicals samizdat.library.utoronto.ca British Armorial Bindings armorial.library.utoronto.ca DEEDS deedsdev.library.utoronto.ca
  • 73. Design and Online Repositories Digital Signage Floor Directories Fisher Media Commons - more to come!
  • 74. Design and Online Repositories FADIS Federated Academic Digital Imaging System 14 partner institutions Fine Art content management system and teaching tool
  • 75. Design and Online Repositories
  • 76. Design and Online Repositories MyMedia Free university wide hosting and streaming of video and audio content permanent play links embed code
  • 77. Graphic Design Print and digital materials for library events & services ● posters ● web graphics & css ● invitations ● handouts ● banners ● buttons Request support via communications libguide.
  • 78. Graphic Design Print & digital library newsletters
  • 79. Graphic Design Support for Library Advancement ● fact sheets ● event handouts ● print ads
  • 80. Graphic Design Support for Faculty / Departments ● web graphics & css ● print publication support (book cover design, image prep for print)
  • 81. Coming next... ● Communication ○ ○ ○ ○ ITS website Help desk software Metrics and analysis Advisory committee ● Scaling up ○ ○ ○ ○ Responsive accessible web design New digital projects: DEEDS, RPO anthology New looks: T-Space, OCS, JPS Digital preservation, data curation and cloud storage
  • 82. Questions? Information Technology Services Robarts Library, 7th Floor itshelp@library.utoronto.ca Provide feedback to new catalogue redesign: utl-catalogue@library.utoronto.ca

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