Itbetw sita padovan_1
Upcoming SlideShare
Loading in...5
×
 

Itbetw sita padovan_1

on

  • 410 views

The digital traveller - a challenge to the e-travel industry, part 1

The digital traveller - a challenge to the e-travel industry, part 1

Statistics

Views

Total Views
410
Views on SlideShare
410
Embed Views
0

Actions

Likes
0
Downloads
9
Comments
0

0 Embeds 0

No embeds

Accessibility

Categories

Upload Details

Uploaded via as Adobe PDF

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

    Itbetw sita padovan_1 Itbetw sita padovan_1 Presentation Transcript

    • The Digital TravelerA Challenge to the e-Travel IndustryThe air traveler’s requirementsSITA’s vision and approach
    • Flight booking & check-in !2010 Passenger Self-Service Survey 2 No usage without the consent of SITA | © SITA 2010 All rights reserved.
    • Self-service check-in options used by region Population: respondents who used self-service to check in2010 Passenger Self-Service Survey 3 No usage without the consent of SITA | © SITA 2010 All rights reserved.
    • Smartphone demographics 28% of this year’s respondents were carrying a smartphone2010 Passenger Self-Service Survey 4 No usage without the consent of SITA | © SITA 2010 All rights reserved.
    • Self-service check-in growth per channel Mobile2010 Passenger Self-Service Survey 5 No usage without the consent of SITA | © SITA 2010 All rights reserved.
    • Flight-related use of smartphones2010 Passenger Self-Service Survey 6 No usage without the consent of SITA | © SITA 2010 All rights reserved.
    • Interest for digital entertainment & shopping services $ Population: respondents who stated that dwell time needs improvement2010 Passenger Self-Service Survey 7 No usage without the consent of SITA | © SITA 2010 All rights reserved.
    • The air traveler’s requirements Passengers want more Users are versatile in self-service choosing self-service channels Growing ancillary Smartphone users want revenue opportunity to use their device to manage their trip2010 Passenger Self-Service Survey 8 No usage without the consent of SITA | © SITA 2010 All rights reserved.