Ism ecompany ecommerce software comparison

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In my profession I encounter a lot of stories, opinions, statements, experiences, and general “bla bla bla” about different eCommerce software. Some are taken from a completely objective point of view, others are not. This makes it difficult to find the right eCommerce software that’s most suitable for your business. Ultimately, you must make a choice.

In this article you’ll find an eCommerce software comparison between the most dominant eCommerce software vendors in the market for eCommerce platforms that handle significant volumes:

• Oracle’s ATG
• IBM’s WebSphere
• Ebay’s Magento Enterprise
• Intershop
• Demandware
• Hybris

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Ism ecompany ecommerce software comparison

  1. 1. In the next few slides a comparison is made between a few (leading) eCommerce software vendors. The slides will show general information about the software vendors, what kind of business and volumes suits the solution, on what native features the software performs best (five stars is the highest ranking), and finally which merchants make use of the solution. All information is received from either the software vendor company itself, the feedback from their clients, or other published eCommerce software comparison documentation. The eCommerce software comparison is intended only for informational purposes and we cannot accept any responsibility where any software you select subsequently proves to be unsuitable. For questions and/or remarks please contact me by email at s.manus@ism.nl, or by phone at 00316-17268434. eCommerce Software comparison
  2. 2. Belongs to : Oracle No. of employees : +/- 115.000 Reveneu : 40+ billion over 2012 Technology : Java Licence : from +/- $400.000 (one time) Database : Oracle, MySQL 1st release : 1998 Build budget : from $ 1.000.000 Min. online revenue : from $ 50.000.000 Time To Market : 6 to 18 months Merchants : TOP 500 department stores, retailers, brands
  3. 3. Marketing features :      Performance :      Scalability :      B2C features :      CMS :     Mobile solutions :     Native PIM :     Interfacing :    X-channel :    Native OMS :    Complexity :   Native B2B :   Ecosystem :  
  4. 4. eCommerce Software
  5. 5. Belongs to : IBM No. of employees : +/- 435.000 Revenue : 100+ billion over 2012 Technology : Java License costs : not known Database : DB2, Oracle, Apache, Derby 1st release : 1996 Build budget : not known (expect to be over $1 million) Min. online revenue : $ 50.000.000 Time To Market : 6 to 12 months Merchants : TOP 500 department stores, retailers, brands, B2B
  6. 6. Marketing features :      Scalability :      Performance :      B2C features :      Mobile solutions :      Native OMS :      X-channel :      Native B2B :      Native PIM :     Interfacing :     Ecosystem :    CMS :    Complexitity :  
  7. 7. Belongs to : Demandware No. of employees : +/- 250 Revenue : 80 million over 2012 Technology : Java License costs : N/A (“pay as you grow”) Database : Oracle 1st release : 2005 Build budget : v.a. € 250.000 eenmalig / 2 - 4% revenue share Min. online revenue : € 20.000.000 Time To Market : 6 to 12 months Merchants : Department stores, retailers, brands
  8. 8. Marketing features :      Schaalbaarheid :      B2C features :      Interfacing :      Native OMS :      Native PIM :      Performance :     Mobile solutions :     X-channel :     Native PIM :     Ecosystem :    Native B2B :    CMS :    Complexity :   
  9. 9. Belongs to : Intershop / eBay inc. No. of employees : +/- 530 Revenue : 50+ million over 2012 Technology : Java License costs : from +/- € 50.000 one time Database : Oracle 1st release : 1992 Build budget : from € 400.000 Min. online revenue : € 20.000.000 Time To Market : 6 tot 12 months Merchants : Department stores, retailers, brands, B2B
  10. 10. Scalability :      Performance :      Native B2B :      Native OMS :     Native PIM :     Complexity :     B2C features :    Interfacing :    X-channel :    CMS :    Marketing features :    Mobile solutions :   Ecosystem :  
  11. 11. Belongs to : SAP No. of employees : +/- 58.000 Revenue : 21+ billion over 2012 Technology : Java License costs : from € 150.000 one time Database : Oracle, SQL Server, MySQL 1st release : 2002 Build budget : from € 500.000 Min. online revenue : € 20.000.000 Time To Market : 6 to 12 months Merchants : Department stores, retailers, brands
  12. 12. Scalability :      Performance :      Native PIM :      Interfacing :      X-channel :      Native B2B :     Native OMS :     B2C features :     Mobile solutions :     CMS :    Marketing features :    Complexity :   Ecosystem : 
  13. 13. Belongs to : eBay inc. No. of employees : +/- 400 Revenue : +/- 60 million over 2012 (estimated) Technology : PHP (open source) Licente costs : $ 15.500 p/y Database : MySQL, Oracle 1st release : 2008 Build budget : from € 75.000 Min. online revenue : € 2.000.000 Time To Market : 3 to 6 months Merchants : Department stores, retailers, brands
  14. 14. Marketing features :      Ecosystem :      B2C features :      Scalability :     Performance :     Interfacing :     Mobile solutions :    Complexity :    CMS :    Native PIM :   X-channel :   Native B2B :  Native OMS : 
  15. 15. eCommerce Software
  16. 16. Belongs to : ISM eCompany No. of employees : 30 Revenue : 2.5 million over 2013 (expected) Technology : .NET License costs : from € 14.500 one-time Database : NAV, AX, MySQL 1st release : 2008 Build budget : from € 7.000 Min. online revenue : - Time To Market : 7 days tot 6 months Merchants : B2B, wholesale, retail
  17. 17. Native B2B :      Complexity :      Interfacing :      Performance :     Mobile solutions :     Scalability :    X-channel :   CMS :   Marketing features :   Ecosystem :   B2C features :   Native PIM :  Native OMS : 
  18. 18. Marketing features : Ecosystem : Scalability : Performance : Interfacing : Native B2B : B2C features : Mobile solutions : Complexity : - Native PIM : X-channel : CMS : - Native OMS : Platforms with five stars:
  19. 19. Low High Features and Flexibility Licenses Licenses Licenses $0 to $10K $100K to $250K $500K to $1M
  20. 20. Turnover expected Build budget* Run budget** 0 – 2 M€ 2 – 20 M€ 20 – 200 M€ >200 M€ 7 – 20k€ 20 – 50k€ 50 – 300k€ 0.3 – 2M€ 2 – 5M€ >5M€ 5 k€< 10 – 30k€ 30 – 200k€ 0.2 – 1M€ 1 – 2M€ >2M€ *Budget includes licenses (when needed) and developments/integration **Budget includes licenses/maintenance fees, site enhancements and hosting.

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