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X Ray Wiring Map Six Sigma Case Study
 

X Ray Wiring Map Six Sigma Case Study

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Six Sigma Project Case Study Overview by Master Black Belt Steven Bonacorsi, International Standard for Lean Six Sigma (ISLSS). General Electic ACFC "At the Customer, for the Customer"

Six Sigma Project Case Study Overview by Master Black Belt Steven Bonacorsi, International Standard for Lean Six Sigma (ISLSS). General Electic ACFC "At the Customer, for the Customer"

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    X Ray Wiring Map Six Sigma Case Study X Ray Wiring Map Six Sigma Case Study Presentation Transcript

    • Six Sigma DMAIC Project GE Medical Systems Project Leader/Green Belt: Pete Harju Project Leader Title: NT Administrator Project Start Date: September 23, 2003Master Black Belt: Steven Bonacorsi
    • Six Sigma in Action X-Ray Wiring Mapping Customer Profile – 6,000 seat Consumer Products company Business Problem & Impact Current wiring labels are incorrect in many cases. This contributes to increased downtime for users and costs for GEMS as site techs must Process Capability – Before randomly search for PC’s using only a random floor jack number to guide them. Measure & Analyze Success Defects Data Collection: Defective wiring labels were counted. Gauge R&R data (79) 62% (49) 38% analyses was completed. The existing process sigma was 2.4. Root Causes: Legacy wiring installs and unclear process standards are shown to be root causes. Improve & Control Accurate maps have been created linking user names with desk jacks & desk jacks with switches/ports. An automated email process is to be implemented to notify site support techs when CCN work is being done at their site. Site support then must manually inspect to insure maps are Process Capability – After kept to at least 95% accuracy. Results/Benefits •Increased GEMS productivity – greatly reduced likelihood of ports being shut down during virus emergencies. Success •Increased site support efficiency – wiring map equates user (20) 100% names/hardware with network ports/wiring. •ITS direct revenue •GEMS cost savings – reduced need for costly after hours work during virus emergencies. •Created centrally accessible wiring map for all support groups to useAccurate wiring maps are shown to increase process efficiency to 100%!