The Power of One: ISG-One                                                                              ISG   Services   To...
ISG Solutions Provided World-wide                                                                    ISG   Services   Tool...
Unrivaled Depth of Experience                                                             ISG   Services   ToolsISG focuse...
Operational Excellence is Our Business                                                                   ISG   Services   ...
Client Satisfaction is Our One True Asset                                                                           ISG   ...
Award-Winning Consultants                                                                               ISG   Services   T...
The ISG Difference                                                                      ISG   Services   Tools            ...
ISG Service Lines                                                                                   ISG    Services   Tool...
Services Architected Around You                                             ISG   Services   ToolsOur service portfolio is...
The ISG Products & Services Portfolio                                   ISG   Services   ToolsRecognizing the reality ofco...
Optimization Solutions for Every Service Area                                                                  ISG   Servi...
Learn MoreISG is based in Stamford, Conn., the company has more than 700 employees andoperates in 21 countries. Contact us...
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The Power of One: Information Services Group (ISG) (NASDAQ: III)

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Information Services Group (ISG) (NASDAQ: III) is a leading technology insights, market intelligence and advisory services company, serving more than 500 clients around the world to help them achieve operational excellence. ISG supports private and public sector organizations to transform and optimize their operational environments through research, benchmarking, consulting and managed services, with a focus on information technology, business process transformation, program management services and enterprise resource planning. Clients look to ISG for unique insights and innovative solutions for leveraging technology, the deepest data source in the industry, and more than five decades of experience of global leadership in information and advisory services. Based in Stamford, Conn., the company has more than 700 employees and operates in 21 countries.

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The Power of One: Information Services Group (ISG) (NASDAQ: III)

  1. 1. The Power of One: ISG-One ISG Services ToolsISG is a leading technology insights, market intelligence and advisory servicescompany, offering clients one source for support in driving operational effectiveness. The world’s leading sourcing data and advisory firm. the power A premier of One independent technology The premier independentadvisory serving the TM provider of business and IT U.S. public sector benchmarking, performance improvement, data and analytics services.Copyright © 2012 Information Services Group, Inc. All Rights Reserved 1
  2. 2. ISG Solutions Provided World-wide ISG Services ToolsWith consultants across the globe we are in the locations that matter to you. Localmarket knowledge and language support can be critical to success in major changeprograms. Operating from 700 Professionals 1,000+ Clients 21 Countries Worldwide 10,000+ EngagementsCopyright © 2012 Information Services Group, Inc. All Rights Reserved 2
  3. 3. Unrivaled Depth of Experience ISG Services ToolsISG focuses exclusively on helping clients achieve operational excellence.Our depth of experience is unrivalled. scale We advise on over 25% of the Sourcing Markets Annual TCV Awarded. Having advised on over $330 billion in contract value, no other advisory firm comes close to our level of market engagement and experience. value 75% of our clients are either repeat or direct referrals. Our clients come back to us time and time again for critical market insight and advice around their strategic operational imperatives. clients 75% of the Forbes Global 100 are ISG clients. We advise the world’s largest blue chip firms through some of their most critical business operations transformation projects. market voice The TPI Index® is the premier source of quarterly insight and is considered the authority on trends and developments in the global sourcing industry.Copyright © 2012 Information Services Group, Inc. All Rights Reserved 3
  4. 4. Operational Excellence is Our Business ISG Services ToolsISG clients achieve substantial, sustainable and quantifiable results in theiroperations environments - improvements that impact positively on their bottom line. 1 ISG Sourcing Advisory Services Provide Quantifiable Value Return on Your 2 ISG Compass Benchmarks™ Provide Continuous Operational Cost Savings Investment ISG Client Costs ↓40% $1 in ISG Fees Typical Cost Reductions Y1 Average Operational $70 of Client Savings Savings Y2 Gross 33% Y3 Net 17% Y4Copyright © 2012 Information Services Group, Inc. All Rights Reserved 4
  5. 5. Client Satisfaction is Our One True Asset ISG Services ToolsBeyond our clients’ financial results, we measure engagements by clientsatisfaction, the ultimate test of our value. “ “ ISG performed an assessment of our IT spend by tower/function against their financial data repository. The resulting findings and go-forward decision were justified in the subsequent RFP phase when the service provider pricing submissions aligned well with “ the areas previously identified as having the largest cost savings opportunity. Scott Bonneau, Dr. Pepper Snapple Group ““ “ “We really valued the rigor with which the assessment We realized that we could leverage ISGs was done. I had become jaded from past benchmarks knowledge and IP. By using ISG, we which seemed everyone was shown as top quartile....” expedited our decision making process. Dow Chemical “ Don Chapman, McDonalds “ …with ISGs support, through their experience, expertise and independence, [we have] confidence that we achieved improved outcomes in our evaluation, selection and negotiation steps. CIO, Financial Services Company, Japan. “ “ ISG provided us valuable advice through a very important and sensitive process for Prudential UK. By running a streamlined and detailed process to identify the right service provider, developing and negotiating a contract and counseling us through transition, ISG has enabled Prudential UK to enter into a cost effective, efficient and truly strategic outsourcing partnership. Gary Shaughnessy, Prudential UKCopyright © 2012 Information Services Group, Inc. All Rights Reserved 5
  6. 6. Award-Winning Consultants ISG Services Tools The Best of the Global Sourcing Advisory Firms The Outsourcing Hall of Fame The International Association of Outsourcing Professionals (IAOP) Sourcing Advisor of the Year Thought Leader of the Year Human Resources Outsourcing Association (HROA) Top Full Service Outsourcing and Off-Shoring Advisor The Black Book of Outsourcing Best Outsourcing Thought Leadership Award The Outsourcing Institute and The Delve GroupCopyright © 2012 Information Services Group, Inc. All Rights Reserved 6
  7. 7. The ISG Difference ISG Services Tools knowledge powering results® data We provide our clients the deepest, most detailed data source in the industry, and access to the largest global database of operational metrics. Real data from real clients. experience With more than five decades of global leadership in information and advisory service, as founders of the sourcing advisor industry and as leaders in IT benchmarking and analytics for performance improvement, we are the most trusted, most objective, most reliable partner for clients. insights We offer our clients unique insights and innovative solutions for leveraging technology to achieve sustained operational excellence across their enterprises. Our methodology is the gold standard.Copyright © 2012 Information Services Group, Inc. All Rights Reserved 7
  8. 8. ISG Service Lines ISG Services ToolsISG experts serve 500+ clients annually in transforming and optimizing theiroperational environments. Research & Market Intelligence We provide annual subscription and custom research services for buyers and service providers. Our products provide insights into buying behaviors, industry trends and clients’ objectives. Strategic & Operational Consulting We help clients design and implement change in their operational environments by leveraging our rich data stores to identify improvement opportunities in service delivery, operational optimization and cost. Managed Services We offer services from managing our client’s buy-side relationships with their service providers to full service, multi-year agreements providing best in class operational governance.Copyright © 2012 Information Services Group, Inc. All Rights Reserved 8
  9. 9. Services Architected Around You ISG Services ToolsOur service portfolio is designedto answer the questionsand meet the challengesof our clients. ®Copyright © 2012 Information Services Group, Inc. All Rights Reserved 9
  10. 10. The ISG Products & Services Portfolio ISG Services ToolsRecognizing the reality ofconstant change in yourenterprise, our Productsand Services Portfolio aimsto meets your needs,throughout.Copyright © 2012 Information Services Group, Inc. All Rights Reserved 10
  11. 11. Optimization Solutions for Every Service Area ISG Services ToolsWith comprehensive expertise across service areas, our consultants bring anextensive set of tools and methodologies for clients’ optimization efforts. IT Service areas Infrastructure Cloud Solutions Applications ERP Solutions Desktop Services Global Delivery Network Services IT Security Business support Service areas Finance & Accounting Facilities Management Human Resources Document Management Procurement Mergers & Acquisitions Contact Centers Insurance Operations Shared Services Banking OperationsCopyright © 2012 Information Services Group, Inc. All Rights Reserved 11
  12. 12. Learn MoreISG is based in Stamford, Conn., the company has more than 700 employees andoperates in 21 countries. Contact us to learn more. ► Corporate Headquarters Two Stamford Plaza 281 Tresser Boulevard Stamford, CT 06901 +1 203 517 3100 contact@isg-one.com www.considerthesourceblog.comCopyright © 2012 Information Services Group, Inc. All Rights Reserved 12

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