4th Quarter and Full Year 2015 Global ISG Outsourcing Index® Infographic

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4th Quarter and Full Year 2015 Global ISG Outsourcing Index® Infographic

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4th Quarter and Full Year 2015 Global ISG Outsourcing Index® Infographic

  1. 1. ISG Outsourcing Index® : Industry finishes 2015 on high note; ACV at highest quarterly level in 4 years 4Q15 ACV at all-time high; but ACV Trend of smaller, shorter deals continues Avg. ACV Deal volume in 2015 8% 5%, to $7B, fueled by 9 mega-deals 20% (2012-2015) Avg. duration 15% (2012-2015) Asia-Pac EMEA Americas Manufacturing Travel/Transport, Retail Energy, Biz Serv, Retail Manufacturing, Pharma industry growth(fy)global FY15 Broader Market Contract Award Trends 17%, to $3.9B 5 9% 6% 4% EMEA ACV 4Q15 Domain Growth Leader 4Q15 Regional Growth Leader mega-deals fuel growth The ISG Outsourcing Index® provides a quarterly review of the latest sourcing industry data and trends for clients,service providers,analysts and the media. For more than a decade,it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption,geographic prevalence and service provider performance. 12% 15% FY ITO ACVITO ACV as more infrastructure moves to the cloud More enterprises are sourcing than ever before; lower cost of services spurs higher usage. Fast-changing digital economy demands shorter deals at lower cost. New scope ACV Restructured ACV BPO ACV (on record volume) To view the full ISG Outsourcing Index® results, click here. RESEARCH | CONSULTING | MANAGED SERVICES imagine your futureTM Let’s connect...

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