Disaster Risk Management in the Information Age

Crisis & Disaster Stakeholders

Requirements:

Coordinate and host diverse agencies

Alert and inform

Share common operating picture

Manage supply chains

Constituents Citizens Individuals in the broad population Private Enterprise Top Multi-national corporations Leadership Heads of schools, cities, states, countries Non Governmental Organizations Red Cross, NetHope, World Cares Inter Governmental Organizations United Nations, NATO, EU Public Health Health and Human Services, and Medical Centers Nations National Governments, Intelligence, Security and Defense Agencies Critical Infrastructure Transportation, Banking, Public Works & Utilities Responders First Responders, Fire, Police EMT Secondary Responders, National Guard, Emergency Management Authority & FEMA

Challenges Impedes efficient response Challenges & Requirements Technology Transforms Microsoft Product Platform Success Stories Partner Offerings Outdated, slow, and paper-based

Collaboration during disaster Coordinated chaos? EU IFRC ICRC Private PNSs WFP NGOs UNDP MIL OCHA Geneva Humanitarian Coordinator Affected Population Affected Government CIMIC NMCC USAID/ DART Ambassadors Donor Govt’s NGOs National military HCR UNICEF IGOs OSSOC UNDAC MEDIA

Focus Area

Assist in preparedness by allowing processes to be established and easily followed

Assist in response by allowing information to be disseminated to various involved parties in a timely and efficient manner

Assist in recovery by ensuring schedules tasks are tracked and monitored

Wattegama, C. (2007). ICT for Disaster Management. Retrieved February, 2008, from Asia Pacific Development Information Programme “ International, regional and national organizations should work better together and be better coordinated. ”

10 lessons learned from the South Asia tsunami of 26 December 2004

Retrieved February, 2008, from Relief Web: http://www.reliefweb.int/rw/rwb.nsf/AllDocsByUNID/c070ab378bd25f4585256f82005d0d70

Microsoft’s Strategy & Approach

ICT Private Sector Role in Disaster Preparedness Crisis Management Lifecycle Policy Influence Relationship Management Program Offerings Incident Management Preparedness is the enabler for cooperation throughout the Crisis Management Lifecycle

When to Deploy New Technology Technology Everyday Disaster day

Microsoft ® Disaster Preparedness Program unities

Assess

Enable Threat Analysis, Risk Mitigation & Dependency Identification

Preparedness MOSS ESP, SQL, VE SDL, TAMe Offerings founded upon Microsoft core competencies

Collaborate

Provide “Community of Practice” environment to, further understanding, consensus & address issues

Train

Demonstrate Virtual Disaster Response Simulation that may enhance organizational capability & enable more informed ICT adoption

Success stories: Information Sharing & Collaboration

UN OCHA Collaboration Myanmar Humanitarian Information Centre (HIC)

http://myanmar.humanitarianinfo.org/

Rapid response made possible through preparedness work

Relationships established, portal requirements and blue print developed in March 2008 in advance

Execution made possible through our partners

Burntsand

Compellent

CorasWorks

Coroware

e-Sponder

IDV Solutions

L-Soft

MindTree

Neudesic

Sun

TM

Weather Central

Weather Decision Technologies

Success Stories: Learning & Training

Experiential Learning: Disaster Simulation Learning Architecture

How We Simulate The World DEM/DTED Space Shuttle NED Land Class Tiling textures Satellite imagery Vector Data Roads, power lines Coastlines, rivers, lakes World Time and seasons Weather Celestial sphere Cultural Objects Trees and vegetation Generic buildings and objects Unique Objects Area specific Landmark objects Facilities Data Jeppesen Charts NOAA hazards DAFIF Vehicle Simulation Trains, aircraft, boats, etc Single person and multi-user operable Characters Age Ethnicity Ambient population A.I. Paths Car traffic Aircraft traffic Ship traffic Triggers Scenario creation Missions Events After Action Review Analysis Tracking Rewards

Interactive Development Approach * Training Simulation Prototype *Based on: A.P. Moore et al., IEEE Security & Privacy, Education, Volume 6, Number 1, January/February 2008 Case Study Empirical Data Scenarios Development of case-based training simulation Decision Model Model must provide for

Interactive approach

Team-orientation

Role-playing experience

Specific Scenarios Learning Objectives

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