Business Analysis
4-day workshop
Learn how to analyse,
model and design
business processes

Why model business processes ?
- to communicate with development teams
- to communicate with clients
- to avoid ambiguity when using written text
Modelling is clear, precise, specific.
Turns business requirements into specifications.

In this course you’ll learn simple yet powerful
techniques for modelling any type of business process.
Warehouse Data Model

You’ll learn how
to specify the Process 2.1 Record Job
business rules for
a process. For each JOB-ORDER
Find AGENT
Output AGENT-NAME *for verification*
If verified
Record JOB-ORDER on JOB
Issue JOB-CONFIRMATION
Otherwise
Do nothing

Learn how to model the data needed to support
business processes and avoid data duplication.
Customer Supplier
RELATIONSHIP
ENTITY
Order Product

Describe exactly what a
PROCEDURES
system must do...
POLITICS
TECHNOLOGY
ESSENTIAL
BUSINESS
FUNCTIONS
REDUNDANT
GEOGRAPHIC and
CONSTANTS OBSOLETE
FEATURES
HUM AN
FAILINGS
Separate essential business functions
from implementation constraints.

Learn how to describe a complete business process
using 4 techniques:
MINI SPEC
MINI SPEC
MINI SPEC
• Process model DATA FLOW
DIAGRAM
MINI SPEC
• Business rules
• Data model
• Data definition DATA MODEL
DATA
DICTIONARY

The techniques you learn on this course can be used
for any type of system – mainframe, client/server,
web services, PC – even manual processes.
The business models you produce are logical
specifications and can be implemented in multiple
ways - after all, you're modelling the business not
specifying the hardware and software.
You’ll be able to communicate confidently with
developers and still be able to talk in business terms
with clients and end-users.

Client Feedback
\"Excellent course to introduce you to the world of business
analysis\"
Business Analyst, AGL
\"Fantastic course - good content, well presented, easy to
understand\"
Business Analyst, IBM
\"Experience and confidence gained by the participants can
already be seen\"
Director, Dept. Veteran's Affairs
\"One of the best I've attended. Clear, concise and well delivered.
Great to see an instructor with such energy\"
Senior BA, Thomson Legal & Regulatory

IRM's Business Analysis course is learn by doing…
practical, hands-on, intensive…fun!
This course runs regularly in Sydney,
Melbourne, Canberra & Brisbane.
For dates and bookings, please visit our website:
www.irm.com.au
In-house courses:
training@irm.com.au
03 9533 2300