This session will explore what support is needed within the family in order to support kinship care. It will also look at the role of ParentLine Scotland and how it supports families and practitioners. Contributor: Children First
3. January – December 2012
3,403 Contacts
• 3,168 Calls
• 235 Emails
• 66% of contacts are parents
• 78% are female, 22% are male
• 28% are single parents
4. January – December 2012
Who do they call about? What did they call about?
4,824 children and young people • Behaviour/Discipline 27%
33% aged 12 – 18 years • Family Relationships 26%
54% girls • Contact/Residence 16%
43% boys • Legal 15%
• Kinship Care 15%
5. • 365 days a year
• Out of hours service
Monday – Friday 9 – 10pm
Saturday – Sunday 12 – 8pm
• Helpline
• Email
• Website
• Ongoing telephone support
• Call back facility
6. 50 Call Sample 2012
• Age Range 13 – 19 years
• 25 calls relating to female children and 25 calls
relating to male children
• 39 female callers (36 mothers, 1 grandmother, 1
professional, 1 family friend)
• 11 male callers (7 fathers, 1 step-father, 1
grandfather, 2 family friends)
7. Key Issues:
Aggression (verbal and physical)
22 callers talked about violence, with 11 mentioning
police involvement and 17 worried about issues at
school
Substance Misuse
5 callers mentioned drugs, 7 mentioned alcohol use
Sexual Activity
3 calls concerned about the safety of daughters
8. Other – 11 calls
Threat of suicide – Females 4, Males 2
Lying – Female 2, Males 0
Running Away – Females 2, Male 1
Background Information
Loss of a loved one – 10 callers
Divorce/separation – 12 callers
Financial Difficulties – 2 callers
Children being bullied – 2 callers
9. Quotes from Callers
“My daughter has a Jekyll & Hyde personality” (mum)
“My son is out of control” (dad)
“I don’t know what how to cope with their behaviour “
(kinship carer)
10. National Kinship Care
Service
• Information, Advice and Support Service
– Confidential Helpline – ParentLine Scotland
– Policy Activity
– Outreach and Engagement
– Training and Skills Development
– Family Group Conferences (FGC)
11. Policy Activity
• Advocating on behalf of kinship carers to
influence and inform national policy agenda on
kinship care
– Children and Young People Bill
– Scottish Government Financial Review
12. Outreach and
Engagement
• Visiting and learning from kinship care groups
• Annual Regional Forums
• Big Day Out 2012
• CHILDREN 1ST AGM 2012 – focus on kinship
care
13. Training and Skills
Development
• Workshop Programme – kinship carers and local
authorities
• Newsletters, Factsheets and Information
• Podcasts and Videos
14. Family Group
Conferences
• Empowering Families
• Drawing on strengths of wider family and friends
in deciding how best to care for a child
• Child Centred
15. What information and support parents and carers
want?
• To talk, be listened to and to be understood
• Reassurance that they are doing their best, they are not
bad parents, and are trying to do the right thing
• Sometimes they want to know they are not alone, that
other parents have similar experiences
16. • Often looking for suggestions, hints and tips, strategies
• To be signposted to other organisations who can provide
specific information
• They want to help to improve situation for their children
and family
• Want to be clear about where to get help when they need
it
17. Contacts
• Lisa Marshall
Kinship Care Policy and Outreach Worker
0131 446 3983
lisa.marshall@children1st.org.uk
• ParentLine Scotland
08000 28 22 33
parentlinescotland@children1st.org.uk
Editor's Notes
ParentLine Scotland provides the national helpline and email service for anyone concerned about a child.We are one of the services provided by CHILDREN 1STAlthough we support parents and carers, children are at the heart of everything we doWe are recognised by COSCA (Counselling and Psychotherapy body in Scotland)ParentLine is a universal service, which anyone can access from anywhere in Scotland.We work with approx 300 contacts per monthAn average call to the helpline is 23.5 minutes
As you can see Behaviour and Family Relationships amount to over half the calls we receive, many of these focus on relationships between parents and teenagersContact and Residence is the only category where more dads call. This is usually when they are living apart from their children and trying to keep contactLegal queries tend to be about contact and separation agreements.Kinship Care – CHILDREN 1ST deliver the National Kinship Care Service and as a result calls from kinship carers have increased. The main issues that they talk about are Welfare Rights, Legal issues, Family Relationships and Substance Misuse
ParentLine Scotland provides the national helpline and email service for anyone concerned about a child.We are one of the services provided by CHILDREN 1STAlthough we support parents and carers, children are at the heart of everything we doWe are recognised by COSCA (Counselling and Psychotherapy body in Scotland)ParentLine is a universal service, which anyone can access from anywhere in Scotland.We work with approx 300 contacts per monthAn average call to the helpline is 23.5 minutes
Split in gender was coincidence
AggressionDouble the number of male children and young people were involved in verbal and/or physical aggressionOver double the number of males had police involvementNearly double number of males had issues at school with regard to aggressive behaviourSubstance MisuseAs you can see the split of alcohol and young people is similar, however in our small sample, males have a higher instance of drugs.Sexual ActivityWe had no contacts where callers expressed concerns over their son’s sexual activity which is typical in our experience
As you can see from these behaviours, females are more likely to be involved than malesThe majority of calls/emails we receive has rarely one concern as families are often juggling a range of issues and problems.Other issues often include stress, anxiety and isolation.