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Fostering innovation: a shared learning experience (S8)

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In partnership with IRISS, Dr Darren Levine from the Social Services Department, the Regional Municipality of Durham, Ontario, Canada presents a session focusing on fostering innovation in a social …

In partnership with IRISS, Dr Darren Levine from the Social Services Department, the Regional Municipality of Durham, Ontario, Canada presents a session focusing on fostering innovation in a social services context. It draws on themes of leadership, organisational culture and will share our experiences and lessons learned. Contributed by: IRISS


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  • Tell the story of “removing the table…”
    Represents the change and innovation process
    Take risk, safe to fail, felt supported to take risk
    Creating a space for shared learning, open sharing of ideas, active engagement by all members
  • Share background / history of what brought us to this presentation
    SOS Innovation and Research Forum 2013
    Current collaborative directions being explored 1) knowledge exchange 2) applications of un-conference approach to team meetings 3) evaluation of a staff-driven innovation process
  • From Durham.ca
    - Talk about Durham in the context of Canada
  • Briefly talk about Social Services Department in the context of the Region of Durham
  • Briefly highlight each division
  • Talk about staff driven initiatives for change and innovation, made possible by our approach to leadership, made possible by the organizational culture within our department.
  • Focus on staff-driven process for change (surrounding individuals with support team)
    Share stories and video of staff leadership.
  • Talk about department’s approach to leadership (head, heart, servant leadership)
    Talk about leadership circle
    Share examples of qualitative feedback from LC members
    Briefly talk about my own experience as a facilitator
  • Talk about circle (representing community of support for staff driven change and innovation) and triangle (formal organizational structure that protects and provides permission for circle).
  • Talk about moving from leadership by position / title (e.g., a single leader) to shared learning and leadership (e.g., leadership by all, irrespective of title / position)
  • Talk about:
    - leadership being disbursed amongst all staff
    - expertise being disbursed amongst all staff
    - knowledge being disbursed amongst all staff
    - skills being drawn from all staff
    - learning from one another as we grow ideas and support staff-driven change, leadership, and innovation
  • Facilitate discussion in small groups
  • Talk about:
    - ideas for change and innovation being within all of us, irrespective of position or title.
    - creating the space for innovation – creating communities of support, allows leadership to emerge from everyone, inspiring us to see new possibilities.
    - Dream, Inspire, Achieve (the phrase used to describe our journey to a culture of staff driven change and innovation)
  • Transcript

    • 1. Social Services Expo and Conference March 18, 2014 Fostering Innovation: A Shared Learning Experience
    • 2. Shared Learning
    • 3. Planning and Economic Development Committee Finance and Administration Committee Health and Social Services Committee Works Committee
    • 4. Planning and Economic Development Committee Finance and Administration Committee Health and Social Services Committee Works Committee
    • 5. Commissioner’s Office Business Affairs and Financial Management Children’s Services Housing Services Income and Employment Support Family Services Long Term Care and Services For Seniors
    • 6. Fostering Innovation Staff-driven initiatives Leadership Organizational Culture
    • 7. Staff-Driven Initiatives
    • 8. Leadership
    • 9. Organizational Culture Staff-driven change
    • 10. From “leadership by position…”
    • 11. To… “shared learning and leadership”
    • 12. What have you found to be a key driver of innovation within your organization? What role might leadership through influence play in building a culture of innovation in your workplace? What barriers might exist? How might these barriers be overcome?
    • 13. DREAMDREAM of new possibilities.of new possibilities. INSPIREINSPIRE one another.one another. ACHIEVEACHIEVE excellenceexcellence together.together.
    • 14. Thank you Darren.levine@durham.ca