Bill Alexander Highland Pathfinder www.forhighlandschildren.org

principles and values Child at the centre Holistic approach and early intervention Confidentiality and information sharing Safety Promoting opportunities, valuing diversity Partnership with families Building on strengths Bringing help to the child Bringing help together Supporting informed choice Teamwork between professionals and agencies Professional boundaries and standards Individual development Values across all working relationships

Child at the centre

Holistic approach and early intervention

Confidentiality and information sharing

Safety

Promoting opportunities, valuing diversity

Partnership with families

Building on strengths

Bringing help to the child

Bringing help together

Supporting informed choice

Teamwork between professionals and agencies

Professional boundaries and standards

Individual development

Values across all working relationships

the core components Pathway through services Common language Engage and empower children and families Named person and lead professional roles Assessment framework, that builds from birth Assessment determines plan and service delivery Single Child’s Plan Fewer meetings, with single Child’s Plan meeting E-solutions

Pathway through services

Common language

Engage and empower children and families

Named person and lead professional roles

Assessment framework, that builds from birth

Assessment determines plan and service delivery

Single Child’s Plan

Fewer meetings, with single Child’s Plan meeting

E-solutions

Child’s Plan considered at Liaison Meeting

stages and milestones New business processes as part of explicit model, with guidance (Inverness and rolling out) Training programmes (Inverness and rolling out) New joint structures (Highland) New information sharing process (Inverness and Police and rolling out) Assessment framework & Child’s Plan (SW and Inverness and rolling out) Single Child’s Plan meeting (Highland) Named person and lead professional (Highland)

New business processes as part of explicit model, with guidance (Inverness and rolling out)

Training programmes (Inverness and rolling out)

New joint structures (Highland)

New information sharing process (Inverness and Police and rolling out)

Assessment framework & Child’s Plan (SW and Inverness and rolling out)

Single Child’s Plan meeting (Highland)

Named person and lead professional (Highland)

Lessons learned in implementation The whole children’s services team must pull its weight, to manage change Chief Officer and political leadership is crucial Capacity and systems to manage risk All services must be on board; it’s cross-cutting, but it’s also single agency change You need good coaches Practitioners have to recognise, understand and have ownership Change has to be managed – but when opportunities arise, you go with the flow.

The whole children’s services team must pull its weight, to manage change

Chief Officer and political leadership is crucial

Capacity and systems to manage risk

All services must be on board; it’s cross-cutting, but it’s also single agency change

You need good coaches

Practitioners have to recognise, understand and have ownership

Change has to be managed – but when opportunities arise, you go with the flow.

Changed processes improved actions Sharing concerns = earlier intervention SHANARI = holistic interventions Less bureaucracy = better support Common language = focussed action

Sharing concerns = earlier intervention

SHANARI = holistic interventions

Less bureaucracy = better support

Common language = focussed action

challenges Implementation at a time of reducing resources Service criteria Equity of early intervention services Shared understanding and tools for adult services Pace of change: too slow or too fast? E-solutions

Implementation at a time of reducing resources

Service criteria

Equity of early intervention services

Shared understanding and tools for adult services

Pace of change: too slow or too fast?

E-solutions

Bill Alexander Highland Pathfinder www.forhighlandschildren.org