Voice Driven User Interface Design

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Stephen Aponte Jr.'s presentation from CEWIT2013 is now present online through slideshare! Learn more about voice driven user interface design by reading his slides or you can contact Intelligent Product Solutions at www.intelligentproductsolutions.com for any questions you may have.

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Voice Driven User Interface Design

  1. 1. CEWIT 2013 Visual Computing – Voice Driven Computing User Interface Design
  2. 2. Intelligent Product Solutions WHO ARE WE? UNRELENTING DEDICATION TO GREAT PRODUCT DESIGN. IPS Company Confidential- Contains confidential and proprietary intellectual property of IPS. Disclosure of the information contained herein to any third party is strictly prohibited. THOUGHT THROUGH. REALLY. JUST STRAIGHT TALK.
  3. 3. Wearable Computing Market Trends “ABI  Research forecasts the wearable computing device market will grow to 485 million annual device shipments by 2018.”   (ABIresearch, 2013) “According  to IMS Research, the wearables market is poised to grow from 14 million devices shipped in 2011 to as many as 171 million units shipped by 2016.”  (Ballve, 2013) IPS Company Confidential- Contains confidential and proprietary intellectual property of IPS. Disclosure of the information contained herein to any third party is strictly prohibited.
  4. 4. Evolution of Head Mounted Computers 1980’s Present Motorola HC1 Vuzix Smart Glasses M100 IPS Company Confidential- Contains confidential and proprietary intellectual property of IPS. Disclosure of the information contained herein to any third party is strictly prohibited.
  5. 5. Evolution of Voice Driven Applications • Automobiles • Phone functions • GPS navigation • Media controls • Radio controls • General purpose computing for those in need • Example: Voice activated GPS systems for the blind • Smart phones • Siri • Google Voice • Wearable computers • Replaces mouse and keyboard • Televisions? • Replaces clunky remote IPS Company Confidential- Contains confidential and proprietary intellectual property of IPS. Disclosure of the information contained herein to any third party is strictly prohibited.
  6. 6. Two Major Challenges w/ Speech Enabled UI 1. What are the features and are they obvious?? IPS Company Confidential- Contains confidential and proprietary intellectual property of IPS. Disclosure of the information contained herein to any third party is strictly prohibited. 2. Phrasing
  7. 7. Voice Enabled UI on a Head Mounted Computer - Challenges • • • • • • • • Speech recognition engine personality Environmental issues (Noise) Varying accents Processing different vocabulary Visual cues to commands – “What  do  I  say?” Application layout & UI Voice optimized application workflow Security “Item  7”   “View  Library” IPS Company Confidential- Contains confidential and proprietary intellectual property of IPS. Disclosure of the information contained herein to any third party is strictly prohibited. “Item  2”
  8. 8. SR Personality, Environmental (Noise), Accents, & Vocabulary IPS Company Confidential- Contains confidential and proprietary intellectual property of IPS. Disclosure of the information contained herein to any third party is strictly prohibited.
  9. 9. Visual Cues – “What  Do  I  Say”? 1. Speech icon 2. Global Commands • • • • • • • IPS Company Confidential- Contains confidential and proprietary intellectual property of IPS. Disclosure of the information contained herein to any third party is strictly prohibited. “Main  Menu” “View  Library” “Get  Message” “Camera  Feed” “Request  Expert” “Logout” “Quit  Application” 3.  “My  Computer  Help
  10. 10. Application Layout & UI Design Methods – UX Storyboarding Storyboards Storyboardsare used to consider are used to the system from consider the a human system from a centered human - point of view. centered point of view. IPS Company Confidential- Contains confidential and proprietary intellectual property of IPS. Disclosure of the information contained herein to any third party is strictly prohibited.
  11. 11. Application Layout & UI Design Methods – UX Workflows CAMERA Workflows are used to fully think the UI experience through LIBRARY LOG IN IPS Company Confidential- Contains confidential and proprietary intellectual property of IPS. Disclosure of the information contained herein to any third party is strictly prohibited. EXPERT SESSION
  12. 12. Application Layout & UI Design Methods – UX Behavioral & Flow The user The user experience is is experience carefully carefully considered by by considered creating specific creating detailed use specific cases for real detailed use user goals. real cases for user goals. Library: Levels 1-4 Search by Voice Main Menu “Alpha,  Chapter…” Final Selection “View Document” Content Specific “Item  3,  Item  7,       Item  5,  Item  3…” IPS Company Confidential- Contains confidential and proprietary intellectual property of IPS. Disclosure of the information contained herein to any third party is strictly prohibited. “View  Document”
  13. 13. Application Layout & UI Design Methods – UX System Logic: Speech Recognition Session workflow from the HC1 perspective. Start Program Verify connectivity to server Connection successful Pick machine to view “Quit   application” View Media Log in to server Online & waiting for “View   command Library” “Item  X” “Request  Expert” Wait for expert to connect Expert voice connect View Document “Take   snapshot” “Camera   feed” “Video   record” Snapshot Saved Real Time Session Expert Active IPS Company Confidential- Contains confidential and proprietary intellectual property of IPS. Disclosure of the information contained herein to any third party is strictly prohibited. “Log  out” Video Recording Video Streaming Viewing Camera Camera Active
  14. 14. Security Creating a method to log into the system with voice as your only input IPS Company Confidential- Contains confidential and proprietary intellectual property of IPS. Disclosure of the information contained herein to any third party is strictly prohibited.
  15. 15. Maturing The UI Over Time ORIGINAL IPS Company Confidential- Contains confidential and proprietary intellectual property of IPS. Disclosure of the information contained herein to any third party is strictly prohibited. INTERMIDIATE FINAL
  16. 16. Developing A Model That Spans Across Industries & Markets MANUFACTURING UTILITIES ABC COMPANY Category A (3) Category A (3) Category G (5) Category B (2) Category B (2) Category H (11) Category C (5) Category C (5) Category I (3) Category D (13) Category D (13) Category J (6) Category E (1) Category E (1) Category K (8) Category F (22) Category F (22) Category L (16) MILITARY MRO EMERGENCY MEDICINE IPS Company Confidential- Contains confidential and proprietary intellectual property of IPS. Disclosure of the information contained herein to any third party is strictly prohibited. VEHICLE REPAIR HOSPITAL
  17. 17. References ABIresearch (2013).  “Wearable  Computing  Devices,  Like  Apple’s  iWatch,  W ill  Exceed  485  Million  Annual  Shipments  by  2018.”  Online.  Available:   https://www.abiresearch.com/press/wearable-computing-devices-like-apples-iwatch-will Ballve,  M.  (2013).  “WEARABLE  COMPUTING:  Inside  The  New  Mobile  Market  That  Is  Taking  Shape.”  Online.  Available: http://www.businessinsider.com/wearables-create-new-mobile-markets-2013-9 IPS Company Confidential- Contains confidential and proprietary intellectual property of IPS. Disclosure of the information contained herein to any third party is strictly prohibited.

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