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UC Expo 2010 – Revesystems Mobile VoIP



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  • 1. Mobile VoIP Preferred way of Communication Customer & Service Orientated Communications Theatre
  • 2. Mobile VoIP
    • Use of VoIP through Mobile Handsets
    • Opens up VoIP usage to 4 Billion mobile consumers worldwide
    • Needs a mobile client/ application
    • Data connectivity – Wifi / 3G / GPRS
    • Anywhere, anytime usage
    • Seamless user experience
  • 3. Land line phones …is this the future ?
  • 4. Mobile Internet – the way forward
    • Mobile driving usage of Internet, specially in developing economies
    • Developing economies – Many consumers first internet usage experience is through mobile phones
    • Mobile Internet Applications
      • 65 million people use Mobile Facebook, who are twice more engaged
      • AT&T reports 50 times increase in mobile data usage since they launched iPhone in 2007
      • Google reports 30 % increase in mobile search QoQ, 2009
    • Mobile VoIP projections
      • Over 37% of business VoIP end points will be wireless by 2011
      • 73% of all consumer VoIP subscribers worldwide will be using a wireless/mobile handset by 2012
  • 5. Mobile VoIP - Why is it growing?
    • Mobile Phone is the single largest device worldwide, in penetration – close to 4 Bn in active use
    • Adoption of Mobile Broadband growing fast
    • Mobile Operators rolling out 3G offerings
    • More than 40 operators have committed to LTE (4G)
    • Customers want always available services – wireless is the preferred medium
    • Development of cool applications – making VoIP usage seamless
  • 6. Mobile VoIP - Advantages
      • Ability to avail the economics of VoIP from mobile devices
      • Mobile becomes the true converged device
      • Convergence of Services for end users
        • Unified Communication/ Presence solutions
        • Phonebook integrations
        • Conference Calling
        • Always Available
      • Service providers can offer a bouquet of solutions
      • Facilitates Remote working
  • 7. Challenges
    • Multiplicity of mobile OS
    • Large number of mobile OEM’s with no convergence in OS usage
    • Some mobile operators ( in EU, Asia) view VoIP usage as threat – resort to blocking
    • Mobile data networks – voice packets not given priority
    • Consumer expectation of better voice quality at cheaper rates
  • 8.  
  • 9. Partnership with Mobile Operators
    • Mobile operators need to adopt a partnership approach to VoIP
      • Three (UK) launches service with Skype
      • O2 Germany – opens network to VoIP ( Aug’ 09)
      • Deutche Telekom talks of blocking but retracts after consumer protest ( Sept’ 09)
      • AT&T allows VoIP on 3G, after disallowing it first ( Oct’ 09 )
      • Apple allows Mobile VoIP applications to use 3G ( Jan’10)
  • 10. Consumer Stickiness..
  • 11.  
  • 12. Mobile VoIP - Demystified
    • End users need a Smartphone
      • NO, any phone which support 3G/ Wifi is good enough
    • End users need to be a Techie to use Mobile VoIP
      • NO, mobile applications available are very end user friendly
    • Quality experience is lower with VoIP
      • NO, quality of service is comparable with any other voice technology. Mobile VoIP adoption growing very fast due to good quality offering
    • Mobile VoIP is not cheap, as cost of data is involved
      • NO, it is definitely more economical that conventional methods. Data rates are falling and operators offering unlimited data packs
  • 13.  
  • 14. Opportunity for Industry
    • Voice Service providers need to grab the opportunity Mobile VoIP offers
    • Target Audience for service providers
      • Consumer having Mobile Phone + Data ( 3G/ Wifi)
      • Global Market Reach - any where in the world
      • Immigrant markets – segment which spends more on long distance calls
      • Business Customers – high revenue users who value quality, ease of use
  • 15. REVE Systems
    • VoIP Solutions Provider – founded in 2003
    • Category leader in Mobile VoIP
    • ISO 9001:2000 certified operations
    • Customer base across 50 + countries
    • 24x 7 Support, multi tier redundancies
    • Corporate Office – Singapore, offices in Bangladesh, India and UK
    • 80 member team across 4 locations
  • 16. iTel Mobile VoIP Solutions
    • iTel Mobile Dialer Express
    • iTel Call Back Dialer
    • iTel Call Through Dialer
    • iTel Byte Saver
    • iTel Pin Protector
    • iTel MVNO Smart
  • 17.
    • Thank You
    Ron Pass – Director Sales, Europe [email_address]