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UC Expo 2010 – Revesystems Mobile VoIP
 

UC Expo 2010 – Revesystems Mobile VoIP

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    UC Expo 2010 – Revesystems Mobile VoIP UC Expo 2010 – Revesystems Mobile VoIP Presentation Transcript

    • Mobile VoIP Preferred way of Communication Customer & Service Orientated Communications Theatre
    • Mobile VoIP
      • Use of VoIP through Mobile Handsets
      • Opens up VoIP usage to 4 Billion mobile consumers worldwide
      • Needs a mobile client/ application
      • Data connectivity – Wifi / 3G / GPRS
      • Anywhere, anytime usage
      • Seamless user experience
    • Land line phones …is this the future ?
    • Mobile Internet – the way forward
      • Mobile driving usage of Internet, specially in developing economies
      • Developing economies – Many consumers first internet usage experience is through mobile phones
      • Mobile Internet Applications
        • 65 million people use Mobile Facebook, who are twice more engaged
        • AT&T reports 50 times increase in mobile data usage since they launched iPhone in 2007
        • Google reports 30 % increase in mobile search QoQ, 2009
      • Mobile VoIP projections
        • Over 37% of business VoIP end points will be wireless by 2011
        • 73% of all consumer VoIP subscribers worldwide will be using a wireless/mobile handset by 2012
    • Mobile VoIP - Why is it growing?
      • Mobile Phone is the single largest device worldwide, in penetration – close to 4 Bn in active use
      • Adoption of Mobile Broadband growing fast
      • Mobile Operators rolling out 3G offerings
      • More than 40 operators have committed to LTE (4G)
      • Customers want always available services – wireless is the preferred medium
      • Development of cool applications – making VoIP usage seamless
    • Mobile VoIP - Advantages
        • Ability to avail the economics of VoIP from mobile devices
        • Mobile becomes the true converged device
        • Convergence of Services for end users
          • Unified Communication/ Presence solutions
          • Phonebook integrations
          • Conference Calling
          • Always Available
        • Service providers can offer a bouquet of solutions
        • Facilitates Remote working
    • Challenges
      • Multiplicity of mobile OS
      • Large number of mobile OEM’s with no convergence in OS usage
      • Some mobile operators ( in EU, Asia) view VoIP usage as threat – resort to blocking
      • Mobile data networks – voice packets not given priority
      • Consumer expectation of better voice quality at cheaper rates
    •  
    • Partnership with Mobile Operators
      • Mobile operators need to adopt a partnership approach to VoIP
        • Three (UK) launches service with Skype
        • O2 Germany – opens network to VoIP ( Aug’ 09)
        • Deutche Telekom talks of blocking but retracts after consumer protest ( Sept’ 09)
        • AT&T allows VoIP on 3G, after disallowing it first ( Oct’ 09 )
        • Apple allows Mobile VoIP applications to use 3G ( Jan’10)
    • Consumer Stickiness..
    •  
    • Mobile VoIP - Demystified
      • End users need a Smartphone
        • NO, any phone which support 3G/ Wifi is good enough
      • End users need to be a Techie to use Mobile VoIP
        • NO, mobile applications available are very end user friendly
      • Quality experience is lower with VoIP
        • NO, quality of service is comparable with any other voice technology. Mobile VoIP adoption growing very fast due to good quality offering
      • Mobile VoIP is not cheap, as cost of data is involved
        • NO, it is definitely more economical that conventional methods. Data rates are falling and operators offering unlimited data packs
    •  
    • Opportunity for Industry
      • Voice Service providers need to grab the opportunity Mobile VoIP offers
      • Target Audience for service providers
        • Consumer having Mobile Phone + Data ( 3G/ Wifi)
        • Global Market Reach - any where in the world
        • Immigrant markets – segment which spends more on long distance calls
        • Business Customers – high revenue users who value quality, ease of use
    • REVE Systems
      • VoIP Solutions Provider – founded in 2003
      • Category leader in Mobile VoIP
      • ISO 9001:2000 certified operations
      • Customer base across 50 + countries
      • 24x 7 Support, multi tier redundancies
      • Corporate Office – Singapore, offices in Bangladesh, India and UK
      • 80 member team across 4 locations
    • iTel Mobile VoIP Solutions
      • iTel Mobile Dialer Express
      • iTel Call Back Dialer
      • iTel Call Through Dialer
      • iTel Byte Saver
      • iTel Pin Protector
      • iTel MVNO Smart
      • Thank You
      Ron Pass – Director Sales, Europe [email_address] www.revesoft.com