UC Expo 2010 –


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UC Expo 2010 –

  1. 1. In Confidence Mobile Applications, Platforms & Solutions Theatre
  2. 2. TigerSpike Enterprise Mobility Solutions In Confidence Mobile Applications now and the future - the application of technology Nic Newman [email_address]
  3. 3. Mobile Applications now and the future - the application of technology <ul><li>The art of the possible now </li></ul><ul><li>Trends and case studies in mobile application innovation </li></ul><ul><li>The future of mobile applications a preview of what is coming and what’s on the horizon </li></ul>In Confidence
  4. 4. Common Business Applications <ul><li>Horizontal mobile business applications: </li></ul><ul><ul><li>E-mail </li></ul></ul><ul><ul><li>Personal Information Management </li></ul></ul><ul><ul><li>Messaging </li></ul></ul><ul><li>Vertical mobile business applications: </li></ul><ul><ul><li>Field Support </li></ul></ul><ul><ul><li>Sales Force Automation </li></ul></ul><ul><ul><li>Fleet Management </li></ul></ul><ul><ul><li>Supply Chain Management </li></ul></ul><ul><ul><li>Telemetry </li></ul></ul>In Confidence
  5. 5. Current thinking - Barriers to Business App adoption In Confidence Sales Rep on the move... Update data at Office <ul><li>Companies don't have enough mobile workers </li></ul><ul><li>2. Organisations have other IT priorities </li></ul>
  6. 6. Oracle Mobile Field Service In Confidence Mobile Field Service FEATURES AND BENEFITS <ul><li>Speed Resolution with Complete Information Access </li></ul><ul><ul><li>- Enable agents to access and update complete customer, product, and service request </li></ul></ul><ul><ul><li>information. </li></ul></ul><ul><li>Respond Quickly to Last-Minute Schedule Changes </li></ul><ul><ul><li>- Provide agents with updated schedules while on the road. Enable agents to anticipate </li></ul></ul><ul><ul><li>additional requests with complete information about all installed products. </li></ul></ul><ul><li>Replenish Parts Based on Actual Inventory Levels </li></ul><ul><ul><li>- Enable agents to view parts on hand, order new parts, and view order status to reduce </li></ul></ul><ul><ul><li>costs associated with over- and under-stocking. </li></ul></ul><ul><li>Speed Billing Cycles </li></ul><ul><ul><li>- Enable agents to record time, labor, materials, and expenses upon job completion, so </li></ul></ul><ul><ul><li>billing process begins even before agent returns. </li></ul></ul>
  7. 7. Current thinking + One to One (maybe One to Many) In Confidence Company Intranet 1-way Comms Corporate Communications Company Noticeboard Sales Rep on the move... Update data at Office Feedback Company Away Day 6-month Appraisal
  8. 8. <ul><li>– the power of social networking in business </li></ul>In Confidence New thinking - One to One > One to Many > Many to Many
  9. 9. New thinking – for every employee In Confidence Company Comms Team Collaboration
  10. 10. New thinking – for every employee In Confidence Coaching and Mentoring Company Comms Performance and Values Employee Engagement Team Collaboration
  11. 11. Case Study in practice In Confidence Real-time data Secure Collaborative tools Messaging User Driven Content Multi Device Delivery <ul><li>Pricewaterhouse </li></ul><ul><li>Coopers (PwC) wanted to help bring to life their social responsibility policies by engaging with their employees on issues that matter </li></ul><ul><li>It has been so successful they will roll out to customers too in the near future </li></ul><ul><li>. </li></ul>
  12. 12. Case Study in practice <ul><li>Nearly half of all workers aged 16 and over will suffer from some form of stress, anxiety or depression in their lifetime and the numbers are growing. </li></ul><ul><li>You can track your moods, write about them and view information and tips. You can also choose to do one of the modules designed to help you manage mild to moderate stress, anxiety and depression. </li></ul>In Confidence Real-time data Secure Collaborative tools Messaging Multi Device Delivery User Driven Content
  13. 13. EMS User Journey should include… In Confidence User enters App Log-in User Profile News and Messaging Company Intranet Custom Feature Near Me User Upload Home
  14. 14. Multi Device and Platform capability In Confidence
  15. 15. New devices will open new opportunities In Confidence
  16. 16. Local Directions In Confidence
  17. 17. Augmented Reality In Confidence
  18. 18. Translation In Confidence
  19. 19. Who we work with globally... In Confidence Terry Paleologos, Head of Mobile, TigerSpike are the most innovative company developing mobile applications. Their mobile technology teams are outstanding Megan Brown , Group Manager, Digital Planning, TigerSpike are very good at finding creative solutions to problems as well as providing great input into strategy and direction Annabel Hembry Head of Mobile, TigerSpike have been excellent in the scoping, planning, and delivery of services. They've added creative innovation to our services in conception and fulfillment. [email_address]