Network Optimisation – be careful what you ask for?

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• We give examples of the typical renewal process and outputs• What are the limitations of the usual methodology and how to overcome them• Opportunities to transform the conversation – getting results• Technology v Financial v Application – the drivers and challenges• A positive outcome should look like this...

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Network Optimisation – be careful what you ask for?

  1. 1. Network Optimisation © 2011 | Global Crossing is now Level 3 | EMEANetwork OptimisationBe careful what you ask for!Jeff SmithSnr Director Connectivity Services EMEA© 2011 | Global Crossing is now Level 3 | EMEA
  2. 2. Network Optimisation 1Agenda © 2011 | Global Crossing is now Level 3 | EMEA Typical practices surrounding RFPs Challenges related to these practices Remember it’s business! The balancing act Opportunities to transform the result A positive outcome should…
  3. 3. Network Optimisation 2Typical practices surrounding RFPs © 2011 | Global Crossing is now Level 3 | EMEA Direct  Experience  Documentation  Legal  Best Practice  Market Awareness 3rd Party  Success metrics?  Savings vs. transformation vs. innovation Apples vs. Pears  Renew or Improve…
  4. 4. Network Optimisation 3Challenges related to these practices © 2011 | Global Crossing is now Level 3 | EMEA Innovation  Solution definition based on fundamental understanding of your business Budget  Goals – save/invest/stretch Change  Timeframes, impacts, costs
  5. 5. Network Optimisation 4Remember it’s business! © 2011 | Global Crossing is now Level 3 | EMEA You want…  Everything on time, on budget, innovation where required, SLA’s exceeded The Service Provider wants…  Everything on time, on budget, case study from implementation and delivery Remember it’s business!
  6. 6. Network Optimisation 5The balancing act © 2011 | Global Crossing is now Level 3 | EMEA Technology  Solution requirements matching the business need Application Financial  Flexibility that meets both organisations requirements Application  How will it be deployed and who will use it? Financial Technology
  7. 7. Network Optimisation 6Opportunities to transform the result © 2011 | Global Crossing is now Level 3 | EMEA Let’s talk…  Mutual understanding is the first part of any relationship… Don’t dictate!  Kills innovation  Stops flexibility  Doesn’t provide for the future
  8. 8. Network Optimisation 7A positive outcome should… © 2011 | Global Crossing is now Level 3 | EMEA Deliver what was agreed  Technical  Financial  Service Levels Provide ongoing innovation  Two way conversation – your market and ours Ensure both businesses focus on their core strength
  9. 9. Network Optimisation 8Summary © 2011 | Global Crossing is now Level 3 | EMEA
  10. 10. Network Optimisation © 2011 | Global Crossing is now Level 3 | EMEANetwork OptimisationBe careful what you ask for!Jeff SmithSnr Director Connectivity Services EMEA© 2011 | Global Crossing is now Level 3 | EMEA
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