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The Journey to your Cloud: Best Practices and Lessons Learned for Hybrid Cloud Strategies
 

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IT organizations are eager to gain maximum advantage from the agility and cost savings which cloud computing offers. However, it can be a challenge to develop a cloud strategy that consistently ...

IT organizations are eager to gain maximum advantage from the agility and cost savings which cloud computing offers. However, it can be a challenge to develop a cloud strategy that consistently translates business requirements across the organization into an optimized portfolio of public, private, and hybrid cloud delivery models.

In this session, we’ll use real-world customer cloud implementations from a range of industries as examples to describe an approach to cloud strategy that focuses on determining the best placement of their application workloads in the optimal delivery model based on evaluating enterprise economics, trust, and functionality requirements. We will review what an optimized, balanced portfolio looks like and tangible steps you can take to attain it.

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The Journey to your Cloud: Best Practices and Lessons Learned for Hybrid Cloud Strategies Presentation Transcript

  • 1. The Journey To Your Cloud Best Practices and Lessons Learned for Hybrid Cloud Strategies Stephen Coombs EMC Consulting© Copyright 2011 EMC Corporation. All rights reserved. 1
  • 2. Why Cloud and why now• Focus is in business growth – Competitive advantage through innovation and increased productivity: • New products (Acquisitions , R&D) • Agility • Efficiency • QoS • Cost reduction (invest v maintain)• And a new IT model is gaining interest… – End user computing – Rapid application development – Cloud infrastructure© Copyright 2011 EMC Corporation. All rights reserved. 2
  • 3. What Can Cloud Mean to You? Increased Efficiency • Cloud drives “across the board” savings • Increases automation reducing operational costs Increased Agility • More IT resources devoted to innovation and value-add activities • Productivity increased through greater IT responsiveness and end-user flexibility • IT as a partner for new value creation© Copyright 2011 EMC Corporation. All rights reserved. 3
  • 4. Business Agility is The Top Driver ofCloud© Copyright 2011 EMC Corporation. All rights reserved. 4
  • 5. The Journey to the CloudPrivate Cloud + Public Cloud = Hybrid Cloud Enterprise IT Private Cloud Public Cloud Step 1 Step 2 IT PRODUCTION BUSINESS PRODUCTION IT AS A SERVICE 95% 85% 30% 50% Hybrid Cloud Platinum Gold 15% Percent Virtualized Phase 1 Phase 2 Phase 3 Virtualization Workload-Specific Service Converged Infrastructure Compelling Economics Provider Automation “Trust” Concerns© Copyright 2011 EMC Corporation. All rights reserved. 5
  • 6. EMC IT: Benefits Along The Journey Some Metrics Change IT PRODUCTION BUSINESS PRODUCTION IT AS A SERVICE Percent Lowered Costs Improved Quality of Service Improved Business AgilityVirtualized $12M Power and Space $11M OpEx Savings EMC is 100% here Savings Development, test, and $$ OpEx Savings 86% Data Center $74M Data Center IT-owned applications Equip. Savings $6M Equipment Savings Mean Time to t 79% Provision , Gain in Storage Of OS Images Deploy 170% 55% Virtualized  Admin 40% LoB Customer Sat Productivity (End-User Increase30% in Of Mission Business) 34% Energy Efficiency 60% Critical 15% Mission-critical Apps Virtualized applications CO2  CFO Customer Run IT Sat as a(Cost Business Pounds of 60M Pounds of CO2 Reduced 30M Reduced Transparency) 2004-08 2009-10 2011+ © Copyright 2011 EMC Corporation. All rights reserved. 6
  • 7. Inhibitors and Challenges to Cloud Adoption Service • Move from technical to service centric culture • BUs, not IT, must define specs and SLAs Organisation • Cloud based roles, skills & organisation to support shared services • Required change agents are threatened • Cross functional collaboration Policy & Process • Service delivery model • New IT budget disciplines required with IT CapEX moving to BU OpEX • Configuration and Knowledge Mgmt • Governance, Risk and Compliance (GRC) Infrastructure & Toolsets • Converged architecture and Multi-tenancy • Security & Network • Co-habitation of traditional and Cloud IT architectures • Maturity of orchestration and automation© Copyright 2011 EMC Corporation. All rights reserved. 7
  • 8. What We Hear From CIOs—LessonsLearned Build the Case For Transformation 1 Establish the vision, business case, and sponsorship Establish a Workload-Centric IT Consumption Model 2 Must satisfy economic, trust, and functionality requirements Address People, Process & Technology 3 Achieving the end-state requires significant transformation Find a Place to Start 4 Gain traction and build momentum for transformation© Copyright 2011 EMC Corporation. All rights reserved. 8
  • 9. 1Build the Case for TransformationEstablish the vision, business case, and sponsorship • Define the cloud vision for your organisation • Understand the current cost for all elements of the IT by application workload • Create a hypothesis for the IT cost reduction created by cloud • Engage the business stakeholders to define the incremental business opportunities and where the identified savings will be reinvested • Establish a cross-functional governance office and define a roadmap with key milestones© Copyright 2011 EMC Corporation. All rights reserved. 9
  • 10. 1Optimizing the Cloud: A Case Study • Global financial services firm • CIO wanted to transform to a cloud-based architecture for all collaborative workloads but lacked a business case to achieve vision • Business wanted a better alignment with IT and an agile “business-driven infrastructure” • Challenge – Create a business case for collaborative cloud that would satisfy requirements for security, continuity, and regulatory compliance – Achieve stakeholder alignment across business and IT to gain board approval for investment – Gain agreement for “to-be” models for applications to realize savings and agility© Copyright 2011 EMC Corporation. All rights reserved. 10
  • 11. 1Optimizing the Cloud: A Case Study IT Services 25% Savings IT Services Internal Services Internal Services Software Software Hardware Hardware Telecom Telecom Facilities Facilities IT Spend Today IT Spend Future© Copyright 2011 EMC Corporation. All rights reserved. 11
  • 12. 2The Cloud Workload FilterMust Satisfy Economic, Trust and Functionality Requirements Functional Economic Evaluation Trust Assessment Assessment Asynchronous Comms Email) Suitable public Synchronous Trust concerns cloud offer exists Comms (VOIP) suggest public for these Economics favor cloud for these workloads CRM, ERP, SCM Apps public cloud for workloads these workloads Content Suitable public Distribution cloud offer Information doesn’t exist Systems Mgmnt Trust dictates private cloud Transaction Management Economics favor private cloud Economics HR, HIS Apps dictate legacy Health, Medical architecture© Copyright 2011 EMC Corporation. All rights reserved. 12
  • 13. 2Workload Trust RequirementsLower trust requirements enable flexible deployment options Asynchronous HR, HIS Apps Information & Management Management Management Design Apps Strong Inhibitor, Higher Synchronous Policy, Audit, Engineering, Transaction CRM, ERP, Distribution App Dev & Needs Systems Content Comms Medical Security Moderate Inhibitor Content Comms (Email) Health, (VOIP) Apps SCM Non-Inhibitor, Lower Needs Law Compliance Standards SLAs Enforcement Governance Monitoring Organization Uncertainty Risk Exposure Accessibility Availability Recovery Authorization Integrity Non-repudiation Commercial Confidentiality Personal© Copyright 2011 EMC Corporation. All rights reserved. 13
  • 14. 3Address People, Process & TechnologyAchieving the End-state Requires Significant Transformation Enterprise IT Cloud • Cloud-based roles and org Organizational silos of • Designing multi-tenant • Infrastructure (compute, consolidated infrastructures PEOPLE storage, network) • Workload centric resource models • Application & management (e.g., e-mail) • Security • Co-sourced staff • Little infrastructure automation • Automation & self service • Services allocated to LOB or • Consumption-based charge- application owner back models PROCESS • ITIL-based services frameworks • Mature service framework to loosely applied manage service-centric model, marketing, & selling services • Complex • Pervasive virtualization • Expensive • Converged architecture TECHNOLOGY • Inflexible • Federated workloads • Siloed • Pools of resources© Copyright 2011 EMC Corporation. All rights reserved. 14
  • 15. 3Service Architecture for CloudFostering Self-Service and IT Operational Efficiency Cloud Services Provisioning Open APIs Desktop as a Service (DaaS) Unified Business as a Service (BaaS) Software as a Service (Saas) Platform as a Service (PaaS) Infrastructure as a Service (IaaS) Cloud Trust Services Capacity Planning Business Cloud Business Management Service Level Reporting Service Catalog Consumer Management Billing and Accounting Subscriber Management Customer Services / KPIs Cloud Operations Management Open APIs Common IT Service Governance Service Platfor IT Service Delivery Catalog Service Automation Cloud Infrastructure Server Desktop Common Infrastructure Workload Workload Server Storage Network s s IT professional© Copyright 2011 EMC Corporation. All rights reserved. 15
  • 16. 4Find A Place to StartGain traction and build momentum for transformation Cloud Feasibility Study • Validate your readiness to adopt a cloud strategy • Agree the drivers for change • Create a basis of a shared private cloud vision • Prime a transformational business aligned plan Cloud Advisory Service • Develop a strategy to help you achieve your cloud vision • Establish your business case for transformation • Understand the level of operational transformation required • Identify tactical initiatives to gain momentum© Copyright 2011 EMC Corporation. All rights reserved. 16
  • 17. Learn MoreFor further information about how EMC can help with your transition to IT as a service, turn to emc.com:• White papers from EMC and McKinsey on cloud optimization and cloud trust• 5 minute thought leadership videos from EMC Consulting and RSA executives• http://www.emc.com/campaign/ global/cloud-optimizer/index.htmTo learn more about how the EMC Cloud Advisory Service can help you advance your cloud strategy, contact your EMC representative© Copyright 2011 EMC Corporation. All rights reserved. 17
  • 18. THANK YOU© Copyright 2011 EMC Corporation. All rights reserved. 18
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