Keys to Ensuring Network Performance Ian Cummins  Vice President, EMEA, Network Instruments
About Network Instruments <ul><li>Privately held  </li></ul><ul><li>Founded 1994 </li></ul><ul><li>Focus on Network Perfor...
<ul><li>Critical Challenges </li></ul><ul><ul><li>Virtualisation </li></ul></ul><ul><ul><li>The Cloud </li></ul></ul><ul><...
Critical Challenges
Virtualization <ul><li>All companies are rapidly virtualising servers </li></ul><ul><ul><li>55% of firms will have impleme...
Source: 2010 Interop Las Vegas Network Instruments Poll Chief Troubleshooting Challenges
The Cloud <ul><li>Gartner's 2010 CIO survey identified cloud computing as the No. 2 strategic technology investment for CI...
Unified Communications <ul><li>UC combination of e-mail, messaging, telepresence, VoIP, video </li></ul><ul><li>According ...
Increased Application Responsibilities <ul><li>Trends  </li></ul><ul><ul><li>80% of application failures blamed on network...
Performance Management Requirements
<ul><li>Dropped packets = unresolved problems, especially in UC </li></ul><ul><li>Ensuring validation of new technologies ...
<ul><li>Virtualized environments create black holes for ill prepared  </li></ul><ul><li>Need visibility into VM-to-VM comm...
<ul><li>Tools used to manage cloud services are often similar to tools used to manage internal infrastructures </li></ul><...
<ul><li>Solutions need visibility to validate performance </li></ul><ul><li>UC-specific metrics </li></ul><ul><ul><li>Jitt...
<ul><li>No brainer: It’s not the network, it’s the application </li></ul><ul><li>Need application-specific metrics and inf...
Complete Performance Platform
 
 
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Ensuring your business runs smoothly and users are content is essential in today’s working environment. Use your network monitoring wisely

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Benefits of intelligent network management: • Enterprise wide network visibility through aggregated reports
• Faster troubleshooting/resolution by drilling down to the packet, real time and retrospectively • Expert
application performance analysis • Pre-deployment impact assessment • Ensuring business continuity with
Cloud Computing and Virtualisation

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  • Any questions on any of that Mark? Great – I’d now like to hand over the driver’s seat to Brad.
  • Any questions on any of that Mark? Great – I’d now like to hand over the driver’s seat to Brad.
  • Ensuring your business runs smoothly and users are content is essential in today’s working environment. Use your network monitoring wisely

    1. 1. Keys to Ensuring Network Performance Ian Cummins Vice President, EMEA, Network Instruments
    2. 2. About Network Instruments <ul><li>Privately held </li></ul><ul><li>Founded 1994 </li></ul><ul><li>Focus on Network Performance Management </li></ul><ul><li>20 offices worldwide </li></ul><ul><li>130 partners across 50 countries </li></ul><ul><li>Key Products </li></ul><ul><ul><li>Observer </li></ul></ul><ul><ul><li>GigaStor </li></ul></ul>23% average annual growth for past ten years
    3. 3. <ul><li>Critical Challenges </li></ul><ul><ul><li>Virtualisation </li></ul></ul><ul><ul><li>The Cloud </li></ul></ul><ul><ul><li>Unified Communications </li></ul></ul><ul><ul><li>Increased application responsibilities </li></ul></ul><ul><li>Performance Management Keys </li></ul><ul><ul><li>Moving at data centre speeds </li></ul></ul><ul><ul><li>Virtual visibility </li></ul></ul><ul><ul><li>Monitoring through the cloud </li></ul></ul><ul><ul><li>Preparing for the UC surge </li></ul></ul><ul><ul><li>In-depth application awareness </li></ul></ul>Keys to Ensuring Network Performance
    4. 4. Critical Challenges
    5. 5. Virtualization <ul><li>All companies are rapidly virtualising servers </li></ul><ul><ul><li>55% of firms will have implemented by 12/09* </li></ul></ul><ul><ul><li>Additional 29% planning budget for virtualization </li></ul></ul><ul><li>Major changes </li></ul><ul><ul><li>New connected elements (VMs) </li></ul></ul><ul><ul><li>New network elements (vSwitches, vNICs) </li></ul></ul><ul><ul><li>New topological constructs </li></ul></ul><ul><li>Challenges for IT managers </li></ul><ul><ul><li>Loss of visibility into: </li></ul></ul><ul><ul><ul><li>Topology changes </li></ul></ul></ul><ul><ul><ul><li>Within a hypervisor and VM-to-VM </li></ul></ul></ul><ul><ul><li>Loss of control </li></ul></ul><ul><ul><ul><li>Unclear responsibilities </li></ul></ul></ul><ul><ul><ul><li>New and unclear boundaries </li></ul></ul></ul>Sources:: Forrester Research, EMA Inc
    6. 6. Source: 2010 Interop Las Vegas Network Instruments Poll Chief Troubleshooting Challenges
    7. 7. The Cloud <ul><li>Gartner's 2010 CIO survey identified cloud computing as the No. 2 strategic technology investment for CIOs globally </li></ul><ul><li>Major challenges </li></ul><ul><ul><li>Loss of visibility with most processes taking place on another network </li></ul></ul><ul><ul><li>Proving points of delay/failure: internal network, ISP, or cloud vendor </li></ul></ul><ul><li>IT operations need visibility into cloud environments </li></ul><ul><ul><li>Monitor performance and availability </li></ul></ul><ul><ul><li>Enable metering and billing </li></ul></ul><ul><ul><li>Integrate with enterprise management systems </li></ul></ul>
    8. 8. Unified Communications <ul><li>UC combination of e-mail, messaging, telepresence, VoIP, video </li></ul><ul><li>According to Cisco: </li></ul><ul><ul><li>By 2013, video (TV, VoD, Internet video, and P2P) will exceed 90% of global consumer IP traffic </li></ul></ul><ul><ul><li>Video communications traffic increase 10x 2008 to 2013 </li></ul></ul><ul><li>Preparing for the video conferencing bandwidth hog </li></ul><ul><ul><li>Single telepresence suite requires 5 Mbps dedicated bandwidth </li></ul></ul><ul><ul><li>Low end requires 5-10x bandwidth of typical VoIP calls </li></ul></ul><ul><ul><li>Delay or outage is a major issue </li></ul></ul><ul><li>Bottom line for network managers </li></ul><ul><ul><li>UC does not represent major change vs existing applications </li></ul></ul><ul><ul><li>Video requires added planning, policy, quality monitoring and troubleshooting </li></ul></ul><ul><ul><li>Monitor and set the boundaries </li></ul></ul>
    9. 9. Increased Application Responsibilities <ul><li>Trends </li></ul><ul><ul><li>80% of application failures blamed on network problems, but networks will be less than 20% of the root cause* </li></ul></ul><ul><ul><li>User experience and business services hinge on application performance </li></ul></ul><ul><ul><li>Web enabled applications </li></ul></ul><ul><li>Challenges </li></ul><ul><ul><li>Increased layers and platforms to monitor </li></ul></ul><ul><ul><li>Easier for customer to “walk out of your shop” </li></ul></ul><ul><ul><li>Rate of change will be constant </li></ul></ul>Source: Gartner. David Cappelli and Debra Curtis. 14 May 2009. 2008 Polling Results Show Data Center Network Managers Increasingly Being Tasked With Meeting Application Performance Goals.
    10. 10. Performance Management Requirements
    11. 11. <ul><li>Dropped packets = unresolved problems, especially in UC </li></ul><ul><li>Ensuring validation of new technologies requires </li></ul><ul><ul><li>Reliable 10 Gb capture </li></ul></ul><ul><ul><li>Large volume of data storage </li></ul></ul><ul><ul><li>Rapid search to locate root cause </li></ul></ul><ul><ul><li>“ Same size needle, larger haystack” </li></ul></ul>Moving at Data Centre Speeds
    12. 12. <ul><li>Virtualized environments create black holes for ill prepared </li></ul><ul><li>Need visibility into VM-to-VM communication, even on same physical host </li></ul><ul><ul><li>Example: Multi-tiered applications </li></ul></ul><ul><li>Cannot analyse with tools that cannot be virtualized </li></ul><ul><li>Ensure integrated visibility into physical and virtual environments </li></ul>Virtualization
    13. 13. <ul><li>Tools used to manage cloud services are often similar to tools used to manage internal infrastructures </li></ul><ul><li>Verify ability to track and analyze conversations from user to end destination in the cloud </li></ul><ul><li>Need in-depth WAN/Internet performance monitoring metrics: </li></ul><ul><ul><li>SLA enforcement </li></ul></ul><ul><ul><li>Tracking precedence </li></ul></ul><ul><ul><li>Locating and proving source of the problem: internal network, ISP, or cloud provider </li></ul></ul>The Cloud
    14. 14. <ul><li>Solutions need visibility to validate performance </li></ul><ul><li>UC-specific metrics </li></ul><ul><ul><li>Jitter, quality, precedence settings, etc… </li></ul></ul><ul><li>View UC within context of overall network traffic </li></ul><ul><li>Separate Network and UC problems </li></ul>Unified Communications
    15. 15. <ul><li>No brainer: It’s not the network, it’s the application </li></ul><ul><li>Need application-specific metrics and information </li></ul><ul><li>Integrate multiple monitoring perspectives </li></ul><ul><ul><li>Packets, NetFlow, SNMP, WMI, WAAS, NBAR </li></ul></ul><ul><li>Automated expert analysis </li></ul><ul><li>Baselines and intelligent alarms </li></ul><ul><li>Complete packet capture for problem resolution </li></ul>Increased Application Complexity
    16. 16. Complete Performance Platform
    17. 19. Visit Network Instruments Stand 234 Opposite this Theatre Chance to win an iPAD
    18. 20. Questions ?

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