IP Expo 2009 - Driving Efficient Data Centre Infrastructure Services


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Virtualisation of the server, network and storage infrastructure is radically reshaping today's data centre. The new virtualised data centre model offers streamlined operations and improved business resilience. This session will describe how Cisco is evolving the Data Centre framework to support automated services delivery.

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  • Autonomics from a business context:-Services Providers are working out how to make themselves more efficient. Operational efficiencies.About understanding events in the context business priorities in a automated way. (e.g. Payroll service – capacity management – must happen end of month).Standardising service offers, standardizing processes. IaaS environment – for an enterprise will look more like a SP’s OSS system rather than pure FCAPS.Ent/SP & Pub Sector segments are merging – e.g. G Cloud. Cloud interoperability – federated processes and capacity DBs.About understanding events in the context business priorities in a automated way. (e.g. Payroll service – capacity management – must happen end of month).Standardising service offers, standardizing processes.
  • Automation is journey, not a big bang approach.Reduce Time-to-Market and OPEX. Increase Revenue with higher margin servicesIaaS is the platform for PaaS/SaaS.
  • Commercial gains can be leveraged – low CAPEX for high commercial value.Mind shift - e.g. IP NGN (multi-tenancy) - Cisco is good at this.Security - greatest threat is change control. Standardisation of process (ITIL)…manage change and capacity aspects.ITIL – Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement.
  • Automation of order to service fulfilment.How the customer interacts with IT – in the past it was service based, it should be order based.
  • “Happy days” scenario – everything is working. Illustrate major touch points and functions needed to for fill a service order and translating that into to a service instance. Functional Domains are drawing upon TMF SID, eTOM and ITILv3 frameworks. A service catalogue is the cornerstone of IT Service management as it describes “Requestable Services” – links business and technology services. Defines the service offering. In ITILv3 language it represents the “Dynamic Service Portfolio” (derived from Service Strategy & Design).What is the value of this increased complexity?! Standardisation of service offering,process and infrastructure enablesCAPEX reduction (component reuse / higher utilisation) and OPEX reduction through automation of change control.
  • Business Context of a fault/change (event) in the IT resource layer. How that impacts customer services and allowing prioritisation of repair and notification (internally and externally).SLA management is key to a IaaS/Cloud service financial viability.Enriching event telemetry with resource specific information “IT info” (location, DC / Pod, V2P relationship).Enriching event telemetry with SLA information, customer “service info”.Enables Business Impact assessment.
  • Cisco with its partner ecosystem can deliver the end-to-end architecture (roadmap deployment).Cisco/Partner value is pre-integrated, tested systems for reliability and scalability. Reduce costs for end customer.
  • IP Expo 2009 - Driving Efficient Data Centre Infrastructure Services

    1. 1. Driving Efficient Data Centre Infrastructure Services<br />“Civilization advances by extending the number of important operations which we can perform without thinking about them” Introduction to Mathematics (1911) Alfred North Whitehead (1861 to 1947)<br />Greg Page<br />Solutions Consultant<br />
    2. 2. Market<br />Utility<br />Automation<br />Virtualization<br />Consolidation<br />Data Center Networking<br />Unified Fabric<br />Unified Computing<br />Enterprise-Class Clouds<br />Inter-Cloud<br />Industry DirectionFive Phase Plan<br />
    3. 3. What is “Autonomics”?<br />An “autonomic system” is a system that operates and serves its purpose by managing itself without external intervention even in case of environmental changes.<br />Autonomic Computing - An approach to self-managed computing systems with a minimum of human interference. The term derives from the body&apos;s autonomic nervous system, which controls key functions without conscious awareness or involvement. <br />Source: http://en.wikipedia.org/<br />Source: http://www.research.ibm.com/autonomic/overview/elements.html<br />
    4. 4. The Automation Journey<br />REVENUE<br />OPEX<br />TTM<br />SaaS<br />SILO<br />PaaS<br />EMERGING CAPABILITIES<br />INTEGRATED<br />ON-DEMAND<br />SERVICES<br />VIRTUAL SERVICE <br />(Network/Compute/Storage)<br />AUTOMATED<br />COMPOSITE SERVICE <br />(Virtual/Physical Mix)<br />SIMPLE SERVICE <br />(Virtual Machine)<br />IaaS<br />Time<br />OSS Automation<br />Service Design<br />
    5. 5. Separacy and Multi-tenancy<br />Virtual Machine<br />Virtual Desktop<br />Virtual Server X<br />Virtual Desktop Y<br />VLAN<br />VLAN<br />LB<br />LB<br />Security<br />Security<br />LUN<br />LUN<br />VRF<br />VRF<br />Common Infrastructure<br />Virtual Server X<br />Compute<br />Node<br />pSwitch<br />Network<br />Virtual Machine<br />FW<br />LB<br />L2 Context<br />L3 Context<br />SAN<br />VM Storage<br />vSwitch<br />VDI Storage<br />Virtual Desktop<br />FW<br />LB<br />L2 Context<br />L3 Context<br />Virtual Desktop Y<br />
    6. 6. Transformation through AutomationInfrastructure and process integration<br />CUSTOMER<br />PORTAL<br />AUTOMATION<br />SERVICESCATALOGUE<br />Client<br />Client<br />CMDB<br />CMDB<br />Compute<br />Storage<br />Storage<br />Compute<br />Network<br />Network<br />
    7. 7. Generic Fulfilment <br />Source: Cisco Advanced Services<br />Service Management<br />Resource Management<br />Orchestration<br />Customer <br />Self Service Portal<br />login<br />Credentials<br />1<br />1<br />Identity <br />Management<br />Authenticate<br />OK<br />Service Catalog<br />Service List<br />2<br />Entitlement<br />CSR/subscriber<br />Entitled<br />2<br />Services<br />CMDB<br />Reserve<br />Reserve<br />3<br />Select & Reserve<br />select<br />Reserve<br />3<br />Reserve<br />3<br />OK<br />OK<br />OK<br />8<br />Commit<br />IT Process Automation & Provisioning<br />CSR/subscriber<br />Order Handling<br />Compute<br />4<br />5<br />8<br />Create Order<br />Raise Order<br />Provision VM<br />Provision VM<br />Change & Configuration Manager<br />Raise<br /> Order<br />OSS<br />Network<br />8<br />6<br />6<br />Provision Network<br />Raise & Approve<br />Provision Network<br />Request Change<br />IT<br />Storage<br />8<br />Provision Storage<br />Provision Storage<br />7<br />Initiate Process<br />Billing<br />8<br />Charge<br />Bill<br />Status Update <br />eg. Email<br />9<br />Assign<br />8<br />Close<br />Order <br />complete<br />9<br />Primary User<br />
    8. 8. Generic Assurance-Fault<br />Source: Cisco Advanced Services<br />Service Management<br />Resource Management<br />Customer <br />Portal<br />Business<br />CMDB<br />Operational<br />Exec<br />Analytics & Decision Support<br />Service Catalogue<br />2<br />Enrich Event Data<br />Ops<br />4<br />Enrich Event Data<br />Self Service<br />5<br />Impact Assessment<br />Customer<br />Enrich<br />Data<br />Supplier<br />Report<br />Enrich<br />Data<br />10<br />Event Management & Correlation<br />Display Events<br />Supplier<br />Service Desk<br />2<br />9<br />Process relevant event<br />3<br />4<br />5<br />6<br />compute<br />Service Correlation<br />Receive, de-duplicate<br />forward<br />Service impact<br />resources<br />Receive, filter & enrich event<br />1<br />2<br />7<br />network<br />Receive, filter & enrich event<br />1<br />2<br />storage<br />Service Level Management/t<br />Business Level Management<br />9<br />Process SLA relevant event<br />Receive, filter & enrich event<br />1<br />2<br />8<br />
    9. 9. Programmable Cloud Infrastructure (Future)<br />On-demand, Dynamic Service<br />Orchestration<br />Cloud Infrastructure<br />Fluid Virtual Infrastructure and Services<br />Virtual Private Data Center<br />Multi-tenancy<br />Services Platform<br />Virtualization<br />Infrastructure Build-out—<br />Virtual Private Networks<br />Storage • Server • LAN<br />Data Centre 3.0Transformation<br />Federated Clouds<br />New Services  Increased ROI<br />Complexity<br />
    10. 10. IaaS AutomationConceptual Architecture Framework<br />OPERATIONS MGMT<br />MPLS<br />INTERNET<br />SERVICE DESK<br />SERVICE BROKER (SLA)<br />Federated<br />CMDB<br />Configuration<br />Management<br />Billing<br />ASSET MGMT<br />CUSTOMER<br />PORTAL<br />COMPLIANCE MGMT<br />VM ASSEMBLER<br />SERVICESCATALOGUE<br />JOB SCHEDULER<br />INFRASTRUCTURE<br />ORCHESTRATION<br />Assurance Mgmt<br />Capacity Mgmt<br />Performance Mgt<br />Compute Mgmt <br />XML/IPMI<br />SSH CLI<br />XML<br />XML<br />XML<br />XML<br />SSH CLI<br />XML<br />XML<br />MDS<br />(SAN)<br />L2-L7<br />SVS<br />FC<br />N1kV<br />PE<br />N7K<br />C6k<br />NFS<br />UCS<br />“VIRTUAL SERVICE CHAIN”<br />COMPUTE<br />NETWORK<br />STORAGE<br />
    11. 11. Visit our Stand<br />Cisco Stand 646 VMware Zone – VM’09<br /><ul><li>Unified Fabric with FCoE
    12. 12. Network Aware Virtualisation with Nexus 1000v
    13. 13. Long Distance Vmotion
    14. 14. Unified Compute</li></ul>VMWare Cisco and EMC Stand 458 - Cloud09<br />