ConnectApplications to People</li></li></ul><li>We need to embrace our new connected world<br />Users are rapidly adopting new habits<br />More powerful and enabled devices<br />Digital content continues to increase <br />New services will continue to thrive and grow<br />
Based upon what our customers are telling us<br />Growing customerexpectations<br />Driving increasedproductivity<br />Realising new ways<br />of working<br />Reducing<br />operational costs<br />Achieving consolidation<br /> Compliance<br />Today’s challenges<br />
Functional<br />Operational<br /><ul><li>Increase business agility
Mobile and Fixed investments - Unified<br />WIRELESS<br />WIRELESS<br />FIXED<br />FIXED<br />
Defining your mobility strategy – consider all the angles<br />Managing risk<br />Maintaining control<br />Increasing productivity<br />Mobility strategy<br />75% of companies with flexible working policies say they have increased staff commitment & motivation, and 60% of those businesses saw reduced staff sickness and turnover<br />Source : DTI work life balance study<br />85% of IT Managers view mobile working as a serious threat to company data & as a result many are reluctant to embrace it<br />Source : Dimension Data<br />
Work Styles ‘Profiles’<br />‘Fixed in Office’ Permanently office based and need to be at the same fixed desk whenever they are in work. <br />‘Flexible in Building’ Primarily for office based posts that are not required to have a fixed desk location i.e. they have the ability to work from any desk within a building. <br />‘Mobile’workstyle is for posts who spend the majority of their time working at a variety of locations, but require the ability to work as if at a fixed desk <br />‘Homeworker’ workstyle is for posts who require a home office that functions no differently to their work office <br />The ‘Operator’ workstyle is reception / central services / assistant roles<br />“Unified Communications by its very nature will change behaviour and the way people communicate and work” <br />
Unified Collaboration<br />Unified Communications<br />Targeting Savings – Standardise … Variance & exceptions drive up costs<br />UC is not a single project – Series of initiatives based upon a single business vision<br />Acceptance – Identify Champions …. Model Office … A day in the life of <br />Reduction in the number of standalone systems - driving down TCO<br />Increasing the productivity of the users by enhancing their communications<br />Increasing organisational agility and flexibility<br />Just buying technology that others have …. does not bring about change<br />It’s the design, implementation & support that differentiates<br />
Get closer to your customers <br />through simplified & effective <br />real time collaboration<br />
NOTES ONLY<br />In today’s highly competitive business world, the same holds true. <br />Companies that successfully employ new technologies can become more agile and responsive; <br />those that don’t often find themselves struggling just to keep up.<br />Forward-looking companies are adopting blogs, podcasts, & tweets, and other similar technology into the work environment.<br />These tools arising from the popular culture, are intermingling with corporate tools as teams naturally select what works best for them. <br />The result is a powerful convergence of technology, that like the swim suit design<br />Is changing the rules and challenging traditional thinking<br />
Engage all parties up front in the planning process & begin ‘Discovery Workshops’ to aid in Business Justification<br />Look for solutions that mirror the office work environment<br />Develop a remote-worker security policy and implement supporting technologies<br />Leverage applications that enable virtual collaboration<br />Give remote workers the “presence” they have in the office<br />Deploy your remote worker technology broadly to serve business <br />continuity purposes<br />Vodafone – Best Practice Guidelines<br />
Organisations ‘Needs & Expectations’<br />Service & Support<br />Productivity<br />Value<br />Simplicity<br />Agility<br />“Consolidate communications infrastructure” <br />“reduce total cost”<br />IT<br />“Securely access information and applications wherever user works ”<br />“Deploy services to customers and employees faster”<br />“Free up resources to deliver strategic projects”<br />“Simplify my communications infrastructure ”<br />Business<br />“Transform into a real-time, responsive business” <br />“Improve our customer contact”<br />“Deliver more <br />for less” <br />“Help me manage<br /> my costs”<br />“Make it easy for me and my business to work with you ”<br />“Unify communications<br /> for my end users”<br />User<br />“Our business has changed, I need to work in a different way”<br />“Give me easy access to support, and available when I need it”<br />“Give me tools to do my job more effectively”<br />“Simplify the processes I have to follow”<br />
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