Operating a World-Class Virtual Infrastructure<br />James Smith<br />Senior Systems Engineer, VMware<br />
Agenda<br />The Promise of the Cloud<br />Operating a World-Class Virtual Infrastructure<br />Automating Key Tasks to Save...
Cloud Computing Represents a New Era in IT<br />“Cloud”<br />+Frictionlessdeployment<br />+ Simplified mgmt thru abstracti...
COST EFFICIENCY<br />The Virtualization Journey<br />Tackling the Operational Challenges of Managing a Growing Virtualized...
 Inventory Mgmt
 Patching</li></ul>IT Production<br /><ul><li>Server & infrastructure consolidation</li></li></ul><li>The Virtualization J...
Capacity Mgmt
Compliance & Config
Business Continuity
Business-critical applications in production</li></li></ul><li>The Virtualization Journey<br />Tackling the Operational Ch...
Financial Mgmt
Chargeback
Self-service IT</li></li></ul><li>Management is Different in the Cloud<br />App Stack A<br />App Stack B<br />vSphere<br /...
Virtualization Separates Infrastructure and App Management<br /><ul><li>Application lifecycles are managed independently o...
Infrastructure dependencies are replaced by smart infrastructure that translate App SLAs into policies
Infrastructure capacity is tiered and managed through a consolidated and strategically planned process
Infrastructure operations management is minimized with automated“plug-n-play” rather than ad hoc manual processes, and “re...
Automation: A Key Ingredient for the Cloud<br />vSphere<br />vSphere<br />vSphere<br />vSphere<br />Resource Pools<br /><u...
Save time and automate day-to-day tasks and processes
Reduce risk and streamlines problem management
Optimize the IT infrastructure</li></ul>Optimize Resources<br />Automate Tasks<br />Manage SLAs<br />
Result = New Business Model for Enterprise IT<br /><ul><li>Efficient pooling of on-demand, self-managed virtual infrastruc...
Public cloud economics
Consumed as a service
Enterprise control
In an evolutionary way…</li></ul>Sounds good, but how do we get there from here?<br />Energize Business Through IT<br />Si...
Agenda<br />The Promise of the Cloud<br />Operating a World-Class Virtual Infrastructure<br />Automating Key Tasks to Save...
Automating Key Tasks: Planning, Orchestration, Provisioning<br />vSphere<br />vSphere<br />vSphere<br />vSphere<br />Resou...
Leverage existing information to quickly assess, size and convert VMs
Document complex tasks and make them repeatable with orchestration tools
Use standardization to prepare, validate and deploy VMs rapidly</li></ul>Optimize Resources<br />Automate Tasks<br />Manag...
vCenter Management Platform: A Unified Control Centre<br />Inventory management<br />Automated alarms, alerts<br />Templat...
Datacenter Efficiency Drives OpEx Savings<br />Provisioning servers<br />Migrating servers from one Datacenter to another<...
Patch deployment
Troubleshooting software problems
Backups
File-level restores</li></ul>Day to Day Operational Activities<br />Source: VMware whitepaper based on study of 30 custome...
Agenda<br />The Promise of the Cloud<br />Operating a World-Class Virtual Infrastructure<br />Automating Key Tasks to Save...
Reduce Risk and Streamline Problem Management<br />vSphere<br />vSphere<br />vSphere<br />vSphere<br />Resource Pools<br /...
Assure performance and availability for business-critical applications
Prevent problems by interrogating and understanding the environment
Monitor, analyze and quickly remediate performance, configuration and capacity issues when they do occur</li></ul>Optimize...
Challenges of Managing Virtualized Applications <br />CIO: “Virtualize more!”<br />App Owners: “No way!”<br />“Our CIO tol...
vCenter AppSpeed<br /><ul><li>Monitor application performance against SLAs at the transaction level
Root cause analysis and faster troubleshooting
Perform “Assured Migrations” where performance is measured both pre and post virtualization of a critical app </li></ul>El...
Map the Environment, Monitor Performance, Analyze Root Cause<br />Automatically maps interdependencies between application...
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Effective datacenter management: How to turn a good virtualized data center into a great one.

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As IT organizations evolve toward greater virtualization, IT management automation plays a critical role in freeing IT staff from the constraints of managing the datacenter the old way by automating key IT operations and processes and reducing time spent on day-to-day operational tasks. A well managed virtualized data center has streamlined provisioning, efficient capacity management and monitoring, effective compliance, high availability and trusted disaster recovery. All of which pave the way to the future of the cloud computing infrastructure.

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  • Introduction
  • HighlightsTechTonic is a play on the original term tectonic, from tectonic plates. It is a term being coined by some analysts, to refer to the all too slow moving shifts in IT architecture, that are needed for IT to evolve. We are going to walk thru 4 major architectural shifts in IT, from mainframe, to today’s darling child … “cloud” computing. We put quotes around the term “cloud” for a reason. “Cloud” is a very vague, over-used term in our industry. It is often referred to as a “marketing” term. However, the benefits of “cloud” computing – the idea of elastic capacity, frictionless deployment, pay-as-you-go/need, invisible infrastructure, etc., are all real and achievable – through virtualization. So our goal with this slide is to talk about a virtualization strategy as being the right path to enable “cloud” computing, whether that be internally achieved, or through a combination of internal and external resources. Note, this is simply a set-up slide. Do not spend much time on it. Most people will get, and agree, with the general progression of IT architectural approaches.ScriptIn our short history of IT, we have seen many changes in architectural approaches, starting from the mainframe. Although there were some substantial benefits to mainframe computing, the downside was also large, especially when we think about cost structures.Hit ENTER for BuildFrom there we went to Client/Server, and we all know the pitfalls of that architectural approach. We’re still digging ourselves out of the complexity created by this environment. Hit ENTER for BuildThe web approach gave us hope. The idea of centrally managed, updated, and configured applications that were ubiquitously available was promising. But it just didn’t go far enough. And that’s why now…Hit ENTER for Build… everyone wants to talk about “cloud” computing. The idea of an environment that truly is elastic, on-demand, with almost invisible infrastructure, enabling frictionless deployment, and even a onlypay for what you need model. Aaaah, nirvana!
  • Existing management is organized in silos. App stacks that are combination of hardware, OS, Middleware, app and the associated processes– DR etc. The tightly coupled stacks each have specific dependencies and often need specific processes and technologies to support them. This is one of the key reasons why 70%+ of the budget is spent on keeping the lights on.In a cloud infrastructure, a clear separation of the production (infrastructure) vs. consumption (applications) layer allows us to create a dynamic environment where change *can* be constant. A consistent infrastructure platform allows for standardized, automated processes, with resources consumped on demand.If you want to take advantage of the cloud, need to have a clear separation of the production layer vs the consumption layer. In the cloud, the consumer (the business) has no idea – and importantly, little interest in or concern with – what hardware platform and management tools are being used to deliver services. It’s about simplicity.
  • Virtualization allows us to turn management on its side. The old walls between different layers begin to come down and application lifecycles can be managed independently of the underlying infrastructure. Many of you have already started by integrating server, storage and virtualization management.This is incredibly important as a fundamental building block for a more dynamic, flexible infrastructure. The business (the applications) should not be bound or slowed down by the infrastructure. Rather, we should be able to deliver the right amount of capacity and performance based on service-level policies. Infrastructure operations itself becomes a much more automated process with far fewer manual processes.
  • By creating a standardized, independent compute platform, virtualization enables management and operational efficiency in three ways:- Saves time and automate day-to-day tasks and processes with zero-touch provisioning, automated orchestration, and focused monitoring and health management (focused on the “compute factory” itself).- Reduces risk and streamlines problem management with performance monitoring and change management to help reduce the issues arising from performance bottlenecks or configuration changes, and availability and business continuity. - Optimizes the IT infrastructure with dynamic allocation of resources, and intelligent capacity management that lets us stay ahead of the demand and recover unused resources.
  • The journey towards cloud computing, in part driven by a shift in how the datacenter is managed, can lead to a new business model for IT where we can leverage the same economics of a dynamic, scalable infrastructure with the control that the business demands – starting with what we have. So all of this sounds great, but how do we even get started? Let’s talk about some of the things you can do with VMware.
  • Let’s start by looking at automating some of the key operational tasks in a virtual environment. How can we take advantage of virtualization to drive management efficiencies? There are several things we can do to streamline and simplify tasks like converting and provisioning VMs:Leverage existing information to quickly assess, size and convert VMs. With the right information at our fingertips, we can make quick work of converting physical servers to VM.Document complex tasks and make them repeatable. Tasks like provisioning or patching are often complex, multi-step processes. Because vSphere is a standard platform, we can more easily make tasks repeatable – and be certain they will work as expected, every time.Use standardization to prepare, validate and deploy VMs rapidly. Again, we can take advantage of the standardized platform to create templates and quickly deploy based on that.Products/features related to this area:Converter, Capacity Planner, Guided ConsolidationHost Profiles, Orchestrator, Lab ManagervCenter Server, VI Toolkit, Change Insight
  • VMware has a set of management solutions designed to help you automate tasks – everything from the core management server you know to free scripting tools to help you automate the mundane tasks.The foundation of the vCenter family of management products is the VMware vCenter Management Platform (formerly known as vCenter). This proven management platform is purpose-built to manage virtual datacenters in that it is:Aware that resources are inherently shared.Aware of the mobility of applications within and across locations.Aware of the service level contracts between apps and the infrastructure.VMware vCenter Server is the universal hub for virtualization management. It provides centralized, unified management of all the hosts and VMs in your datacenter from a single point. It provides a common framework for managing what are normally silo’d server, networking, and storage resources. It allows for rapid provisioning and detailed monitoring of the environment.It also includes a GUI-based Orchestration tool – vCenter Orchestrator.
  • We can also take advantage of virtualization to help reduce operational risks and streamline problem management. This is particularly critical for production applications as we virtualize more and more of them. By automating operational functions like performance and change monitoring or continuity management, we can significantly reduce the risk of problems or outages by:Monitoring, interrogating and understanding the environment with automated tools and standard processes/rulesValidating configurations, addressing problems proactively and remediating themPlanning comprehensive continuity, protecting critical components and meeting RTOsRelated products/features:vCenter Server, AppSpeed, Change InsightUpdate Manager, Host ProfilesHA/FT, vMotion, Data Recovery, Heartbeat, SRM
  • One of the challenges with managing virtualized applications is persuading the application owners that virtualization will work for them. Application owners are concerned that applications won’t perform as expected in a virtual environment and are reluctant to move critical applications to what they perceive as a new platform. Performance, visibility, availability and support are all key issues.
  • In most customer environments, early virtualization deployments often focus on virtualization “candidates” that are considered lower risk – perhaps file and print servers or applications that are not considered mission critical. As customers seek to expand the virtualization footprint, by definition they want to virtualize business-critical apps – and vCenter AppSpeedis an excellent tool to help them achieve that with confidence. There are two main use cases for AppSpeed: 1. Guarantee application SLA for virtualized multi-tier apps 2. Perform an “Assured Migration”Guarantee application SLAAppSpeed allows you to continually monitor the performance of an application ensuring SLAs are met. The product automatically discovers and maps applications and components all the way down to specific database tables…even if the database or any app tier is still on a physical system. The product will then monitor real-time user end user experience for all transactions – breaking down performance into its component parts (e.g. network, application and database latency). Any time an application does not meet its assigned threshold, the user is alerted, and can quickly analyze the root cause of the problem. Users can quickly identify and dive into the application’s dependencies to pin-point the source of the problem. Perform “Assured Migration”One of the top inhibitors to Virtualizing applications is the concern expressed by app owners that applications may not perform as well in virtualized environments. The answer is to measure performance on the physical app pre virtualization, and again after it has been virtualized. In both use cases, AppSpeed, provides a shared view of the application that be understood by both IT and application owners, engendering better communication about application performance overall, and reducing finger pointing and enable faster troubleshooting and resolution if and when trouble arises. In short, With vCenter AppSpeed, customers can be sure that their business critical applications will run as well or better in virtual mode.
  • AppSpeed works by:-Automatically mapping interdependencies. Based on the virtual switch traffic, it can quickly see where application components are running and understand interdependencies.Continually monitoring the environment – looking at transaction latency – to identify when applications are performing below baseline.Allowing you to drill down all the way to the individual transaction, which helps you quickly isolate and remediate problems. Is it an overtaxed VM or a poorly written database query causing problems? AppSpeed helps you get to the bottom of a problem quickly.
  • Understanding and managing performance is critical to operational effectiveness in the datacenter. Another challenge in a virtual datacenter is tracking changes and assessing their business impact. Virtualization lets us consolidate and leverage a standardized platform. These benefits also mean a single host, datastore, vSwitch or other component may have dozens of VMs relying on it. Understanding these relationships can help us both troubleshoot change-related problems and plan effectively to reduce the risk of changes – in an environment where change is frequent and expected. Lastly, a deep understanding of the environment can help us assure configuration integrity and manage against policies. If we can automatically track down inconsistencies – for example, are any VMs in a DRS cluster not vMotion ready? – we can find problems before they find us.
  • Deep Collection and VisibilityScalable, secure data collection, track changes to them automaticallyCompliance Policy IntelligenceEnsure compliance with various industry and regulatory standards and requirements on a continuous basisRemediation and Patch ManagementDetect and fix configuration problems and security vulnerabilities automatically across multiple systemsServer Provisioning and Application Stack DeploymentProvision Linux, Windows and ESX images and optimized JeOS-based application stacksMultiplatform SupportSupport physical &amp; virtual, Windows desktops and servers, UNIX and Linux servers, and vSphereAutomation: vCM will help you increase the number of systems under management. It will also let you control cost and increase availability of trained systems administrators. Being able to understand and prioritize who needs to do what, leaving mundane tasks to less skilled admins, will help you and your organization deliver against set targets. vCM automaticallytracks more than 80,000 configuration variables and detects changes to these values.Regulatory Compliance / Best Practices: vCM compares changes to policies to determine a violation, providing deep compliance capabilities. With vCM users can enable best practices and track adherence to corporate, industry and regulatory best practices and mandates . Customers have access to a wide variety of compliance related content to meet both general purposes and industry specific needs such as:Regulatory and industry: SOX, PCI, HIPPA Basel II, NERC/FERC, DISA/NISTSecurity and Pest Practices : CIS , Vendor specific e.g. Microsoft and VMware hardening guidesDetect violations and remediate: vCM tracks more than 80,000 configuration variables and when change is needed, as it always is, vCM enables you to effectuate this by a “Right Click Fix”, which can be either immediate or scheduled, for a single system, machine group or for the complete data center. Furthermore, for every change completed (through vCM), vCM will keep an audit trail as well as the capability to roll back any unwanted or unapproved changes. Provisioning and DeploymentvCM’s application stack management capabilities allow users to:Build, optimize, manage &amp; deploy server software in physical, virtual &amp; cloud infrastructures OS-level application dependencies identified automatically‘Just enough operating system’ (JeOS) calculated in secondsBare metal provisioningApplication updates and deployments
  • VCM Summary Report - vCenter, Data Center, ClusterFrom vCenter: Home Inventory Hosts and Clusters  VCM Summary Tab Click on the vCenter, Data Center or Cluster objects from the vCenter Left PanelThis will bring up a vCM Summary report associated with the object highlightedThis report shows you your overall compliance status for every ESX host and VM guest associated with that vCenter object (e.g. if you had highlighted cluster it would be for all ESX hosts and VMs in that cluster)Obviously, a pre-requisite is that the ESX or VMs must also be managed by vCM The number shown is the count of the number of systems (guests or hosts) that are in some state of non-compliance (8 in this example shown below).This number summarizes or rolls-up all of the template compliance runs from vCM and if a system fails any compliance check it is associated with it is added to the total count.======================vCM Summary Report - Host (ESX, ESXi)From vCenter: Home Inventory Hosts and Clusters  VCM Summary Tab Click on an ESX host from the vCenter Left PanelThis will bring up a Host Details Report for the hostThis report shows you the overall compliance status for the host (does not roll up and include guest compliance), including the compliance templates in vCM it is associated with and its percentage compliance with that template. You can drill into the compliance details here ==============================vCM Summary Report - VM From vCenter: Home Inventory Hosts and Clusters  VCM Summary Tab Click on a VM from the vCenter Left PanelThis will bring up a Machine Details Report for the VMThis report gives you a quick view into the Patch and Compliance status of the VM guestYou can drill into the compliance and patch details here
  • Protect your Management InfrastructureMinimize the risk of downtime for VMware vCenter Server and assure access to critical components such as VMware vMotion and VMware Distributed Resource Scheduler (DRS). Through continuous monitoring, VMware vCenter Server Heartbeat provides the broadest range of protection against application or operator errors, operating system or hardware failure, or external events. VMware vCenter Server Heartbeat compliments VMware HA/FT and SRM by delivering end-to-endhigh availability VMware vCenter Server and all of its components across the LAN or WAN, including the database and licensing server and plug-ins like VMware Update Manager, eliminating costly, complex outages. VMware vCenter Server Heartbeat protects and recovers the vCenter Server database instance, even if it’s installed on a separate server. Even if a network, OS, application or other error occurs, your management infrastructure is protected.
  • Lastly, virtualization lets us optimize the IT resources in the datacenter, minimizing wasted investment in servers, memory, storage or other components. By proactively allocating and adjusting capacity based on preset rules, capacity can be directed to where it’s needed.Further, intelligent capacity management lets us right-size the environment by both planning ahead for when we’ll need more capacity and identifying and recovering unused resources.Effective reporting – on both capacity and costs – helps us communicate IT’s value and operating excellence to the business. But reporting needs to be in the context of a dynamic infrastructure to be useful.Products/features:vCenter Server, Change Insight, CapacityIQDRS, Thin Provisioning, DPM, DVS
  • Rule of ThumbGuesstimatesTacit knowledgeGiven the challenges we talked about – we believe this problem needs a purpose built tool to solveRules-of-thumb will be simply to unreliableHomegrown spreadsheets and such will not be a practical, long-term solutionTo re-cap, with Virtualization and Sharing, we have this new paradigm to organize capacity that allows capacity to be optimized for efficiency and predictabilityManaging capacity in this paradigm requires a new type of management tool…and we’re going to look at the tool we’re building for this purposeRules of Thumb and Homegrown Solutions overlook many critical considerations for the virtualized environment:Resource dependenciesWorkload mobilityHypervisor effectsStorage optimizationsRule of Thumb are inadequate, because you need to target VM density for different workloads / workload classesThese elements make it difficult to do capacity estimates manually. This morning’s snapshot in time may no longer be relevant this afternoon.
  • Last year, we did a number of customer focus groups to discover what areas of management our customers were most interested in us pursuing. Capacity management came out at the top of the list. Now, the ultimate goal of Capacity Management is to provide the most optimal balance between Business Demands and IT Supply – more simply put, to ensure the right capacity and the right time and that you are equipped with the information you need to make the best decisions for your infrastructure. Being able to do this automatically and systematically, across clusters or the entire datacenter, is exactly what CapacityIQ delivers…along with the CapEx benefits that result from reclaiming resources and deferring new hardware purchases.Capacity AwarenessPast / present / future capacity state – datacenter level, cluster levelSufficient capacity to support SLAsMake informed planning, purchasing, and provisioning decisions (73 days left)Capacity Modeling/ TrendingWhat-If scenario modelingForecast future capacity needsDeliver the right capacity at the right timeCapacity OptimizationOptimal VM sizing and placement – overprovisioned VMsReclaim resources from unused VMsEnable capacity to be utilized most efficiently and cost-effectively
  • We’ve tackled performance monitoring and change tracking. Capacity bottlenecks can also sneak up on you quickly in a dynamic environment. With a little bit of proactive visibility, we can stay ahead of these types of challenges.CapacityIQ can track capacity trending and let you know when it’s time to either buy more servers or recover unused resources. It can also create capacity models that account for future plans.The charts here show the a capacity plan with the introduction of new VMs and new hosts. You can size the VMs based on expected usage, or even base them on existing VMs. CapacityIQ then generates a new model with the addition of new VMs and new hosts.
  • Let’s wrap up by talking about how VMware fits in with what you have in your datacenter today – other management tools.
  • This slide gives a snapshot of how VMware and its partners fit together to provide that full coverage. Vmware solutions are focused primarily on managing our platform while partner solutions generally work across mixed/heterogeneous environments spanning multiple virtualization platforms and physical (x86 and non-x86) environments. This provides end-to-end solutions for provisioning, configuration management, performance and availability, etc. And as I said earlier, the vCenter APIs provide partners with the necessary data and hooks to enable a seamless end-to-end experience.Additionally, VMware offers a plug-in architecture for its vSphere Client – the management console administrators use day-to-day. As that’s become a single pane of glass for the VMware admin, you can pull in management capability for server hardware (ex. HP Insight Manager, IBM Director), storage (ex. EMC ControlCenter) or networking (ex. Cisco) directly in to the vSphere Client.I’ll give a specific example around provisioning to illustrate this….
  • VMware’s solutions can help you in every area – automating day-to-day management tasks, managing and reducing risk and optimizing datacenter resources.
  • In closing, when you think about VMware…Yes, we are the leading provider of virtualization solutions, with over 170k customersMarket is shifting, and the new goal is IT as a ServiceGoal is to reduce complexity, leverage foundation, working with largest ecosystemJourney
  • Effective datacenter management: How to turn a good virtualized data center into a great one.

    1. 1. Operating a World-Class Virtual Infrastructure<br />James Smith<br />Senior Systems Engineer, VMware<br />
    2. 2. Agenda<br />The Promise of the Cloud<br />Operating a World-Class Virtual Infrastructure<br />Automating Key Tasks to Save Time<br />Managing Performance, Changes and Availability to Reduce Risk<br />Effective Capacity and Cost Controls to Right-size the Datacenter<br />Leveraging What You Have<br />Summary<br />
    3. 3. Cloud Computing Represents a New Era in IT<br />“Cloud”<br />+Frictionlessdeployment<br />+ Simplified mgmt thru abstraction<br />+On-demand scale<br />+ Unparalleled flexibility<br />+Secure<br />+ Highly efficient<br />Web<br />Client/Server<br />+Simple to deploy and manage<br />+Broader access<br />+ Scale<br />- Limited flexibility<br />- Limited efficiency<br />- Not secure<br />+Distributed CPU utilization<br />+Added flexibility<br />- Complex / costly to deploy & manage<br />- Not secure<br />- Not efficient<br />Mainframe<br />+Centralized mgmt<br />+ Secure<br />- Limited access<br />- Inflexible<br />- Costly<br />
    4. 4. COST EFFICIENCY<br />The Virtualization Journey<br />Tackling the Operational Challenges of Managing a Growing Virtualized Environment<br />Get the Most Out of Your Infrastructure<br />Manage hypervisors, VMs and dev/test environments<br /><ul><li> P2V
    5. 5. Inventory Mgmt
    6. 6. Patching</li></ul>IT Production<br /><ul><li>Server & infrastructure consolidation</li></li></ul><li>The Virtualization Journey<br />Tackling the Operational Challenges of Managing a Growing Virtualized Environment<br />COST EFFICIENCY<br />QUALITY OF SERVICE<br />IT Production<br />Business Production<br />Achieve Unprecedented Reliability<br />Manage large, dynamic, shared infrastructure<br /><ul><li>Performance Mgmt
    7. 7. Capacity Mgmt
    8. 8. Compliance & Config
    9. 9. Business Continuity
    10. 10. Business-critical applications in production</li></li></ul><li>The Virtualization Journey<br />Tackling the Operational Challenges of Managing a Growing Virtualized Environment<br />COST EFFICIENCY<br />QUALITY OF SERVICE<br />BUSINESS AGILITY<br />Business Production<br />IT Production<br />IT as a Service<br />Evolve to IT as a Servicevia Cloud Computing Architecture<br />Deliver self-service & manage service levels across clouds<br /><ul><li>Self-Service
    11. 11. Financial Mgmt
    12. 12. Chargeback
    13. 13. Self-service IT</li></li></ul><li>Management is Different in the Cloud<br />App Stack A<br />App Stack B<br />vSphere<br />vSphere<br />vSphere<br />vSphere<br />Process A<br />Process B<br />Apps<br />vApp<br />vApp<br />vApp<br />vApp<br />Service catalog<br />Cloud Management<br />Dynamic relationships across all layers of the technology stack<br />Change is constant and automated<br />Massive standardization and high-level abstraction<br />Day-to-day is automated; Management tools should focus on higher order tasks<br />Traditional Management<br />Static bindings between processes, applications, and infrastructure<br />Change is carefully planned, risky, manual, and slow<br />Heterogeneous elements and processes across silos<br />Management software executes to the lowest common denominator<br />Resource Pools<br />Compute factory<br />
    14. 14. Virtualization Separates Infrastructure and App Management<br /><ul><li>Application lifecycles are managed independently of infrastructure
    15. 15. Infrastructure dependencies are replaced by smart infrastructure that translate App SLAs into policies
    16. 16. Infrastructure capacity is tiered and managed through a consolidated and strategically planned process
    17. 17. Infrastructure operations management is minimized with automated“plug-n-play” rather than ad hoc manual processes, and “replace rather than fix”</li></ul>vSphere<br />vSphere<br />vSphere<br />vSphere<br />vApp<br />vApp<br />vApp<br />vApp<br />Resource Pools<br />
    18. 18. Automation: A Key Ingredient for the Cloud<br />vSphere<br />vSphere<br />vSphere<br />vSphere<br />Resource Pools<br /><ul><li>A ubiquitous, independent compute factory lets us:
    19. 19. Save time and automate day-to-day tasks and processes
    20. 20. Reduce risk and streamlines problem management
    21. 21. Optimize the IT infrastructure</li></ul>Optimize Resources<br />Automate Tasks<br />Manage SLAs<br />
    22. 22. Result = New Business Model for Enterprise IT<br /><ul><li>Efficient pooling of on-demand, self-managed virtual infrastructure
    23. 23. Public cloud economics
    24. 24. Consumed as a service
    25. 25. Enterprise control
    26. 26. In an evolutionary way…</li></ul>Sounds good, but how do we get there from here?<br />Energize Business Through IT<br />Simplify IT, Lower Costs, Increase Agility<br />
    27. 27. Agenda<br />The Promise of the Cloud<br />Operating a World-Class Virtual Infrastructure<br />Automating Key Tasks to Save Time<br />Managing Performance, Changes and Availability to Reduce Risk<br />Effective Capacity and Cost Controls to Right-size the Datacenter<br />Leveraging What You Have<br />Summary<br />
    28. 28. Automating Key Tasks: Planning, Orchestration, Provisioning<br />vSphere<br />vSphere<br />vSphere<br />vSphere<br />Resource Pools<br /><ul><li>Examples of tasks and processes you can automate to save time:
    29. 29. Leverage existing information to quickly assess, size and convert VMs
    30. 30. Document complex tasks and make them repeatable with orchestration tools
    31. 31. Use standardization to prepare, validate and deploy VMs rapidly</li></ul>Optimize Resources<br />Automate Tasks<br />Manage SLAs<br />
    32. 32. vCenter Management Platform: A Unified Control Centre<br />Inventory management<br />Automated alarms, alerts<br />Templates/provisioning<br />Including :<br />P2V Conversion<br />Consolidation planning<br />Automated patch management<br />Orchestration tool<br />Foundation for vCenter Product Family<br />Provider of rich SDKs & APIs<br />
    33. 33. Datacenter Efficiency Drives OpEx Savings<br />Provisioning servers<br />Migrating servers from one Datacenter to another<br />Decommissioning Servers<br />Deploying new OS instances<br />Configuring new OS instances<br />One-time Server Management Tasks<br /><ul><li>System restores
    34. 34. Patch deployment
    35. 35. Troubleshooting software problems
    36. 36. Backups
    37. 37. File-level restores</li></ul>Day to Day Operational Activities<br />Source: VMware whitepaper based on study of 30 customers, “The Operational Impact of Virtualization in the Datacenter”, SoumenChowdhury, Jan-10 <br />
    38. 38. Agenda<br />The Promise of the Cloud<br />Operating a World-Class Virtual Infrastructure<br />Automating Key Tasks to Save Time<br />Managing Performance, Changes and Availability to Reduce Risk<br />Effective Capacity and Cost Controls to Right-size the Datacenter<br />Leveraging What You Have<br />Summary<br />
    39. 39. Reduce Risk and Streamline Problem Management<br />vSphere<br />vSphere<br />vSphere<br />vSphere<br />Resource Pools<br /><ul><li>Automate performance, change monitoring and continuity to:
    40. 40. Assure performance and availability for business-critical applications
    41. 41. Prevent problems by interrogating and understanding the environment
    42. 42. Monitor, analyze and quickly remediate performance, configuration and capacity issues when they do occur</li></ul>Optimize Resources<br />Automate Tasks<br />Manage SLAs<br />
    43. 43. Challenges of Managing Virtualized Applications <br />CIO: “Virtualize more!”<br />App Owners: “No way!”<br />“Our CIO told the team that we need to virtualize as much as we can as soon we can.”<br />VI Admin, VMware Customer<br />“The Exchange owner vetoed the virtualization project; he felt it was too risky.”<br /> VI Admin, VMware Customer<br />
    44. 44. vCenter AppSpeed<br /><ul><li>Monitor application performance against SLAs at the transaction level
    45. 45. Root cause analysis and faster troubleshooting
    46. 46. Perform “Assured Migrations” where performance is measured both pre and post virtualization of a critical app </li></ul>Eliminate Performance Issues With Proactive Monitoring<br />
    47. 47. Map the Environment, Monitor Performance, Analyze Root Cause<br />Automatically maps interdependencies between application components based virtual switch traffic<br />Continually monitor the environment and identify applications performing below baseline<br />Drill down on performance issues to quickly isolate and remediate problems <br />
    48. 48. Integrien Alive from VMware<br />Integrien Overview<br />Real-time application and infrastructure performance analytics<br />Transforms data into actionable intelligence<br />Critical new capability for vCenter product family<br />Integrien Benefits<br />Clear and quick way to identify performance problems w/o manual threshold setting<br />Analyzes each element in the private cloud environment and calculates:<br />Health – relative performance of element in virtual infrastructure<br />Workload – actual work being performed <br />Single view of problems based on behavioral understanding of the element<br />
    49. 49. Performance Visibility Across the Virtualized Datacenter<br />Automatically aggregates 100s of metrics into health scores<br />Full visibility up and down the datacenter stack<br />Auto-detects deviations from learned baselines<br />Drill into ESX server for further details<br />
    50. 50. Virtual Infrastructure Performance Analytics & Health<br />Continuous, automatic learning of normal behavior for key metrics<br />Workload issue correlated to memory constraints<br />Additional consolidated details for troubleshooting<br />
    51. 51. Real-time Heat Map Pinpoints Infrastructure Hotspots<br />Heat maps identify infrastructure capacity issue in real-time<br />Drill down for further details on Oracle VM<br />
    52. 52. Anticipate Application Issues Before They Happen<br />Proactive warning related to Oracle workload<br />Project forward future issues hours or days in advance<br />Correlated workload metrics forecast a potential breach<br />
    53. 53. Agenda<br />The Promise of the Cloud<br />Operating a World-Class Virtual Infrastructure<br />Automating Key Tasks to Save Time<br />Managing Performance, Changes and Availability to Reduce Risk<br />Effective Capacity and Cost Controls to Right-size the Datacenter<br />Leveraging What You Have<br />Summary<br />
    54. 54. Reduce Risk With Real-time Insight in to Changes<br />Do I have an accurate, up-to-the-minute view of my environment?<br />What assets support each VM or application?<br />Can I quickly understand dependencies?<br />Understand dependencies<br />Complete | Current | Accurate<br />What changes have been made recently, and should they worry me? <br />Is a recent outage or problem due to a change?<br />Can I make a particular change without affecting service levels?<br />Assess changes<br />Relationships | Historical <br />Are any changes affecting my critical production systems?<br />Have any changes or remediation efforts failed? <br />Are my systems configured the way I want them to be?<br />Assure integrity<br />Diff | Drift | Link to business<br />
    55. 55. vCenter Configuration Manager Overview<br />Deep Collection and Visibility<br />Compliance Policy Intelligence<br />Remediation and Patch Management<br />Server Provisioning and Application Stack Deployment<br />Multiplatform Support<br />
    56. 56. Analyze overall compliance trends across the enterprise<br />Understand Compliance Directly Inside vCenter<br />Drill into specific compliance and configuration details for host<br />VCM tab in vCenter gives you easy access to compliance summary data<br />Guest system configuration and patch details<br />Identify specific compliance violations at a glance<br />
    57. 57. Software Package Provisioning with VCM<br />Select software package to deploy<br />Identify target machines & install<br />List out available software packages<br />
    58. 58. Compliance Analysis and Remediation with VCM<br />View available compliance templates<br />Pinpoint what systems failed what checks<br />Report on overall compliance posture<br />Select PCI compliance analysis results<br />Fix compliance violations<br />Triage vital issues to address for critical systems<br />
    59. 59. Agenda<br />The Promise of the Cloud<br />Operating a World-Class Virtual Infrastructure<br />Automating Key Tasks to Save Time<br />Managing Performance, Changes and Availability to Reduce Risk<br />Effective Capacity and Cost Controls to Right-size the Datacenter<br />Leveraging What You Have<br />Summary<br />
    60. 60. VMFS<br />VMFS<br /><ul><li>Protection against hardware failures
    61. 61. Planned maintenance with zero downtime
    62. 62. Protection against unplanned downtime and disasters
    63. 63. Protect vCenter Server against outages</li></ul>Site Recovery Manager<br />VMware Fault Tolerance, High Availability,DRS Maintenance Mode, vMotion<br />Storage vMotion<br />NIC Teaming, Multipathing<br />vCenter Server Heartbeat<br />VMware Data Recovery, VMware Ready data protection solutions frompartners<br />Component<br />Server<br />Storage<br />Infrastructure & Data<br />Site<br />VMware Offers Availability Protection At Every Level<br />
    64. 64. Protect the Command Center with vCenter Server Heartbeat<br />Protect the “nerve center” of any VMware deployment: the vCenter Server and its database against hardware, OS, application, and network downtime.<br />Ensure seamless failover and failback of vCenter Server.<br />Provide reliable disaster recovery for vCenter Server in local and remote locations.<br />No hardware configuration dependencies and automatically detects standard vCenter components upon installation, providing instant monitoring and protection<br />
    65. 65. Protect the Business with Rapid, Reliable, Affordable DR<br />vCenter Site Recovery Manager<br /><ul><li>Simplifies and automates disaster recovery workflows: setup, test, failover
    66. 66. Turns manual disaster recovery runbooks into automated plans
    67. 67. Centralized management of recovery plans from the vSphere client</li></li></ul><li>Agenda<br />The Promise of the Cloud<br />Operating a World-Class Virtual Infrastructure<br />Automating Key Tasks to Save Time<br />Managing Performance, Changes and Availability to Reduce Risk<br />Effective Capacity and Cost Controls to Right-size the Datacenter<br />Leveraging What You Have<br />Summary<br />
    68. 68. Optimize IT Resources<br />vSphere<br />vSphere<br />vSphere<br />vSphere<br />Resource Pools<br /><ul><li>Optimize the IT infrastructure with:
    69. 69. Proactively allocate and adjust capacity as the business needs it
    70. 70. Intelligent capacity management to tune and right-size the environment
    71. 71. Effective cost and capacity reports that account for a dynamic infrastructure</li></ul>Optimize Resources<br />Automate Tasks<br />Manage SLAs<br />
    72. 72. Optimize Resource Usage With VMware vSphere<br />DRS<br />Distributed Virtual Switch<br />APP<br />APP<br />APP<br />OS<br />OS<br />OS<br />ESX<br />Thin provisioning<br />DPM<br />Thin<br />Thin<br />Thick<br />40GB<br />20GB<br />100GB<br />20GB<br />20GB<br />40GB<br />
    73. 73. Capacity Management Challenges: Traditional Methods Fall Short<br />“It worked for me in the past…”<br /><ul><li>Guesstimates
    74. 74. Tacit Knowledge
    75. 75. Subjective to experiential bias
    76. 76. Overly conservative to be safe</li></ul>Rule of Thumb<br />“To be safe, I’ll add an x% buffer…”<br />Homegrown Tool<br /><ul><li>Excel spreadsheet
    77. 77. SQL/Perl/PowerCLI script
    78. 78. Time-consuming to build, maintain, prepare and analyze
    79. 79. Static snapshot in time</li></li></ul><li>vCenter CapacityIQ<br /><ul><li>Forecast timing of capacity shortfalls and needs
    80. 80. Perform “What-If” impact analysis to model effect of capacity changes
    81. 81. Identify and reclaim unused capacity
    82. 82. Detect idle and powered-off VMs
    83. 83. Profile undersized and oversized VMs</li></ul>Capacity Management: Improve CapEx by 25%<br />
    84. 84. Assure Service Levels by Managing Capacity Proactively<br />Recognize capacity constraints in advance so you can add resources<br />Capacity threshold<br />
    85. 85. Transparent Cost Management<br />vCenter Chargeback<br />Account, monitor and report on costs associated with virtual resources<br />Easily map virtual resources to organizational cost centers<br />Flexible costing models and cost tiering<br />
    86. 86. Agenda<br />The Promise of the Cloud<br />Operating a World-Class Virtual Infrastructure<br />Automating Key Tasks to Save Time<br />Managing Performance, Changes and Availability to Reduce Risk<br />Effective Capacity and Cost Controls to Right-size the Datacenter<br />Leveraging What You Have<br />Summary<br />
    87. 87. Systems Management<br />Physical/non-x86 Management Tools and Environments<br />VMware vCenter Integrates With What You Have<br />NOC Dashboard<br />CMDB<br />Service Desk<br />vCenter Extensibility<br />APIs and UI plug-in architecture to enable 3rdparty integration<br />Network Management<br />Storage Management<br />Compliance Management<br />Datacenter Operations<br />Unix/Linux Management <br />Security Management<br />vSphere Client plug-ins for network, server and storage management<br />
    88. 88. Configuration Management Example at a Large Telco<br />3) Which is being monitored <br />by the ESM<br />VMware vSphere<br />2) Raises an event<br />in vCenter<br />4) ESM creates an incident <br />in the service desk<br />1) DRS triggers<br />a vMotion<br />5) which updates<br />the CMDB and service map<br />App<br />Mapping<br />6) then creates a Change Notification<br />and auto-closes the incident<br />Service<br />Desk<br />Federated<br />CMDB<br />
    89. 89. Agenda<br />The Promise of the Cloud<br />Operating a World-Class Virtual Infrastructure<br />Automating Key Tasks to Save Time<br />Managing Performance, Changes and Availability to Reduce Risk<br />Effective Capacity and Cost Controls to Right-size the Datacenter<br />Leveraging What You Have<br />Summary<br />
    90. 90. VMware Management: A Key Ingredient for the Cloud<br />vSphere<br />vSphere<br />vSphere<br />vSphere<br /><ul><li>vCenter Server
    91. 91. vSphere DRS, DPM, DVS, Thin Provisioning
    92. 92. vCenter Configuration Manager, CapacityIQ, Chargeback
    93. 93. vCloud Director
    94. 94. vCenter Server, Host Profiles, vCenter Orchestrator
    95. 95. vCenter Guided Consolidation, Capacity Planner
    96. 96. vCenter Configuration Manager
    97. 97. vCloud Request Manager
    98. 98. vCenter Server, Update Manager, Host Profiles
    99. 99. vCenter AppSpeed, Configuration Manager, CapacityIQ
    100. 100. vSphere vMotion, HA, FT, Data Recovery, vCenter SRM, Heartbeat</li></ul>Resource Pools<br />Optimize Resources<br />Automate Tasks<br />Manage SLAs<br />
    101. 101. Independent Analyst Research: Enterprise Management Group<br />Reduction of Service Failures – fixing problems up to 24 times faster, eliminating up to 43 hours of downtime a year, improving uptime to as high as 99.999 percent, to reduce the impact, frequency, duration, and cost of service issues, troubleshooting, out-of-hours support, and productivity loss<br />Improved Staff Efficiency – increasing administrator efficiency by an average of 10 percent, and as much as 270 percent, by allowing a single administrator to manage up to 1,800 servers, reducing annual management costs by up to $1,000 per server<br />Faster Service Deployment – allowing new systems to be deployed up to 240 times faster, and new applications up to 96 times faster, saving almost $2,000 in wage costs alone per deployment, while reducing downtime, and improving time-to-market for new products and services <br />http://www.vmware.com/solutions/cost-savings/operating-cost-savings.html<br />
    102. 102. Accelerate the Path to Cloud Computing with VMware<br />Save time and automate day-to-day management tasks<br />Zero-touch provisioning with granular control<br />Rapid host and VM patching and profile management<br />Self-service access to eliminate process bottlenecks<br />Assure service levels and reduce risks<br />Assured migration of business-critical applications from physical to virtual<br />Simple, efficient and inexpensive availability and DR to help you meet your business RTOs<br />Quickly troubleshoot and remediate capacity and performance issues before your phone rings<br />Optimize the IT infrastructure<br />Ensure sufficient ongoing capacity to meet application SLAs<br />Plan ahead: Model the impact of new applications on capacity<br />Manage costs proactively and recover unused resources<br />
    103. 103. In Summary…<br />IT management is at an inflection point and will change in cloud era<br />VMware is defining modern cloud infrastructure, applications and IT processes and is well positioned to define how to manage them<br />VMware management solutions leverage the vSphere platform and are purpose-built solutions for dynamic environments<br />VMware delivers an open, standards-based and evolutionary approach to managing hybrid clouds<br />
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