Digium asterisk World Theatre<br />Is Asterisk Suitable for Business Critical Applications?<br />David Duffett, TeleSpeak<...
Our Agenda<br />Myths to bust<br />What Asterisk actually is<br />PC-based telephony is bad<br />Open Source Software is f...
Our Agenda<br />Example configuration for business critical deployment<br />Case Study Headlines <br />
Myth 1: Asterisk is ...<br />A software PBX<br />Well - Yeah, but no, but yeah, but ...<br />IT IS SO MUCH MORE<br />Aster...
Myth 2: PC-based telephonyis BAD<br />PC based telephony offers the great flexibility and cost-effectiveness<br />A great ...
Myth 2: PC-based telephonyis BAD<br />Where else could you get<br />HOT SWAPPABLEE1, ISDN2e, Analogueconnectvity<br />How,...
Myth 3: Open SourceSoftware is for hobbyists<br />Well, what about<br />Linux<br />Apache<br />MySQL<br />PHP<br />Mozilla...
Open Source:There’s something for everyone!<br />Operating System<br />Linux<br />Web Server<br />Apache<br />Browser<br /...
Myth 4: Asterisk is not ‘mainstream’<br />Let’s take a look at a few facts and figures...<br />Source:  Savatar<br />
2008 Total North America Business Telephone System Market<br />Traditional PBX and Key System Lines<br />13,029,148<br />O...
2008: BCS Market Share (NA)<br />Source:  Eastern Management Group<br />
Asterisk in the OSS IP PBX space<br />Source:  Eastern Management Group<br />
2008 New IP PBX Lines (NA)<br />2008 Largest Suppliers<br />Lines<br />Open Source<br />2,854,749<br />Nortel<br />2,632,1...
Myth 5: Asterisk has no ‘official’ support<br />Open Source Asterisk is supported by Digium(paid for)<br />Asterisk Busine...
The Asterisk Community<br />A world-wide group of enthusiasts<br />“With enough eyeballs, all bugs are shallow.”- LinusTor...
Myth 6: Asterisk will not scale for high call volumes<br />What are high call volumes?<br />Asterisk can be used as a buil...
Myth 7: Asterisk is no good for ‘high availability’ solutions<br />Asterisk is software...<br />You can build ‘high availa...
Standard Operation: Primary Active<br />Two Xorcom servers + dual-USB Astribank<br />Xorcom server(backup)<br />Xorcom ser...
IP Phones<br />Analog Phones<br />If the Primary Server Fails…<br />Server Failure<br />Xorcom server(backup)<br />Xorcom ...
Case Study Headlines<br />Asterisk chosen by the City of Amsterdam<br />23,000 end points<br />Asterisk deployed in US uni...
Questions or comments?<br />
What Asterisk actually is<br />PC-based telephony is bad<br />Open Source Software is for hobbyists<br />Asterisk is not ‘...
Thank youAsterisk SIP Master class19-23 April, nr. Oxford<br />david.duffett@telespeak.co.uk<br />
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UC Expo 2010 – Is Asterisk Suitable for Business Critical Applications

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UC Expo 2010 – Is Asterisk Suitable for Business Critical Applications

  1. 1. Digium asterisk World Theatre<br />Is Asterisk Suitable for Business Critical Applications?<br />David Duffett, TeleSpeak<br />
  2. 2. Our Agenda<br />Myths to bust<br />What Asterisk actually is<br />PC-based telephony is bad<br />Open Source Software is for hobbyists<br />Asterisk is not ‘mainstream’<br />Asterisk has no ‘official’ support<br />Asterisk will not scale for high call volumes<br />Asterisk is no good for ‘high availability’ solutions<br />
  3. 3. Our Agenda<br />Example configuration for business critical deployment<br />Case Study Headlines <br />
  4. 4. Myth 1: Asterisk is ...<br />A software PBX<br />Well - Yeah, but no, but yeah, but ...<br />IT IS SO MUCH MORE<br />Asterisk is a TELEPHONY ENGINE<br />Powerful<br />Flexible<br />Low barriers to entry<br />
  5. 5. Myth 2: PC-based telephonyis BAD<br />PC based telephony offers the great flexibility and cost-effectiveness<br />A great range of options<br />Dual (or more) power supplies<br />Multiple CPUs, HDDs (RAID)<br />Multiple network connections<br />Multiple form factors (from embedded to server)<br />BTW - Even proprietary systems are PC-based these days<br />
  6. 6. Myth 2: PC-based telephonyis BAD<br />Where else could you get<br />HOT SWAPPABLEE1, ISDN2e, Analogueconnectvity<br />How, by USB!<br />
  7. 7. Myth 3: Open SourceSoftware is for hobbyists<br />Well, what about<br />Linux<br />Apache<br />MySQL<br />PHP<br />Mozilla Firefox<br />Open Office<br />
  8. 8. Open Source:There’s something for everyone!<br />Operating System<br />Linux<br />Web Server<br />Apache<br />Browser<br />Firefox<br />Telephony/Communications<br />Asterisk<br />Database<br />MySQL<br />Customer Relationship Management<br />SugarCRM<br />Backup<br />Zmanda<br />Productivity Suite<br />Open Office<br />Collaboration Suite<br />Zimbra<br />
  9. 9. Myth 4: Asterisk is not ‘mainstream’<br />Let’s take a look at a few facts and figures...<br />Source: Savatar<br />
  10. 10. 2008 Total North America Business Telephone System Market<br />Traditional PBX and Key System Lines<br />13,029,148<br />Open Source lines<br />2,854,749<br />Total Lines<br />15,883,897<br />Open Source as a % of Total <br />18%<br />Myth 4: Asterisk is not ‘mainstream’<br />Source: Eastern Management Group<br />
  11. 11. 2008: BCS Market Share (NA)<br />Source: Eastern Management Group<br />
  12. 12. Asterisk in the OSS IP PBX space<br />Source: Eastern Management Group<br />
  13. 13. 2008 New IP PBX Lines (NA)<br />2008 Largest Suppliers<br />Lines<br />Open Source<br />2,854,749<br />Nortel<br />2,632,145<br />Cisco<br />1,990,255<br />Avaya<br />1,752,885<br />Mitel<br />1,228,887<br />NEC<br />1,222,578<br />Source: Eastern Management Group<br />
  14. 14. Myth 5: Asterisk has no ‘official’ support<br />Open Source Asterisk is supported by Digium(paid for)<br />Asterisk Business Edition comes packaged with both a warranty and support<br />There are also totally pre-packaged solutions:SwitchVox<br />
  15. 15. The Asterisk Community<br />A world-wide group of enthusiasts<br />“With enough eyeballs, all bugs are shallow.”- LinusTorvalds<br />Digium is the coordinating force, but there a thousands of people<br />Developing<br />Testing<br />Documenting<br />
  16. 16. Myth 6: Asterisk will not scale for high call volumes<br />What are high call volumes?<br />Asterisk can be used as a building block with other technology<br />SIP proxy<br />But, just give an idea of the capabilities<br />Asterisk on a single server handled...<br />More than 10,000 calls!<br />Source: Olle Johansson<br />
  17. 17. Myth 7: Asterisk is no good for ‘high availability’ solutions<br />Asterisk is software...<br />You can build ‘high availability’ in any way you want!<br />Media<br />Servers<br />SIP Proxy<br />
  18. 18. Standard Operation: Primary Active<br />Two Xorcom servers + dual-USB Astribank<br />Xorcom server(backup)<br />Xorcom server(primary)<br />USB<br />USB<br />PSTN<br />LAN/WAN<br />Astribank (rear panel) USB-connected channel bank providing analog/digital telephony interfaces<br />IP Phones<br />Analog Phones<br />
  19. 19. IP Phones<br />Analog Phones<br />If the Primary Server Fails…<br />Server Failure<br />Xorcom server(backup)<br />Xorcom server(primary)<br />USB<br />USB<br />PSTN<br />LAN/WAN<br />Astribank (rear panel) USB-connected channel bank providing analog/digital telephony interfaces<br />
  20. 20. Case Study Headlines<br />Asterisk chosen by the City of Amsterdam<br />23,000 end points<br />Asterisk deployed in US university<br />> 10,000 users<br />Asterisk deployed by a KL-based company<br />130,000 users, up to 10,000 concurrent calls<br />Asterisk provides fault tolerant IP PBX for SMEs at an amazing price-point<br />
  21. 21. Questions or comments?<br />
  22. 22. What Asterisk actually is<br />PC-based telephony is bad<br />Open Source Software is for hobbyists<br />Asterisk is not ‘mainstream’<br />Asterisk has no ‘official’ support<br />Asterisk will not scale for high call volumes<br />Asterisk is no good for ‘high availability’ solutions<br />Asterisk Myths<br />
  23. 23. Thank youAsterisk SIP Master class19-23 April, nr. Oxford<br />david.duffett@telespeak.co.uk<br />

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