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UC Expo 2010 – Computer Assisted Collaboration - Phase Three

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  • 1. John Berry Computer Assisted Collaboration Phase 3 Collaborarion & Messaging Theatre
  • 2.
    • If this is the third phase
    • What are the other two?
  • 3. Communicate Email Calendar Group Scheduling Audio Conferencing Video Conferencing
  • 4. Communicate Email Calendar Group Scheduling Audio Conferencing Video Conferencing Share Team Work Instant Messaging Presence Mobile Webcasting
  • 5. Communicate Email Calendar Group Scheduling Audio Conferencing Video Conferencing Share Team Work Instant Messaging Presence Mobile Webcasting Network Blogs & Wikis Social Networking Expertise Location RSS /PuSH Ad Hoc Workflow Unified Communications Video *
  • 6.
    • Users have readily embraced Cloud Computing with services like Twitter, Facebook, Skype etc
    • However businesses are slower to adopt
    • Cost savings have drawn in small businesses
    • But the larger enterprise can be different often dismissing it, or delaying it as a project for the future
    • We are already living in the future
    So Why Now?
  • 7. A Few Facts If Facebook was a country. It would be the 4th largest in the world Number of email users 1,500,000,000 Facebook 400,000,000 Twitter 50,000,000 Skype 500,000,000
  • 8. However So we have some room for growth The World Population is 6,830,542,455
  • 9. A New Generation of Worker
    • The “Knowledge Worker”
    • The “Net Geners”
    • These people have grown up using this technology
  • 10. Unified Communications
    • This is a techie term used to describe the unification of different types of data
    • We are human beings, we do this all the time
    • Computer technology is just catching up
    • The use of these technologies should not be alien, but natural
    • What we are really talking about is collaboration
  • 11. Is There Anything Missing?
    • People are born ready
    • The platforms are becoming more “grown up”
    • We have Text Communication
    • We have Images Communication
    • We have Audio Communication
    • What about Video?
  • 12.
    • Well if a picture says a thousand words....
    • Video says it all
    • 64% of human communication is non verbal
    • 33% of the human cortex is dedicated to vision
    So Why Video?
  • 13. Explosion in Video
  • 14. State of Interconnections Today
  • 15. Islands of Collaboration? Growing Disparity Enterprise Public Calling Number/ Name Basic Call Calling Number/ Name Basic Call
  • 16. Islands of Collaboration? Growing Disparity Enterprise Public Calling Number/ Name Basic Call Calling Number/ Name Basic Call Calling Number/ Name Basic Call Calling Number/ Name Basic Call
  • 17. Islands of Collaboration? Growing Disparity Enterprise Public Calling Number/ Name Basic Call Calling Number/ Name Basic Call Presence Photo ID Calling Number/ Name Basic Call Calling Number/ Name Basic Call
  • 18. Islands of Collaboration? Growing Disparity Enterprise Public Calling Number/ Name Basic Call Calling Number/ Name Basic Call Presence Photo ID Alert on Available Collaboration Calling Number/ Name Basic Call Calling Number/ Name Basic Call
  • 19. Islands of Collaboration? Growing Disparity Enterprise Public Calling Number/ Name Basic Call Calling Number/ Name Basic Call Presence Photo ID Alert on Available Collaboration Calling Number/ Name Basic Call Calling Number/ Name Basic Call Video In Phone Apps
  • 20. Islands of Collaboration? Growing Disparity Enterprise Public Calling Number/ Name Basic Call Calling Number/ Name Basic Call Presence Photo ID Alert on Available Collaboration Calling Number/ Name Basic Call Calling Number/ Name Basic Call Video In Phone Apps Unified Communications is land locked by PSTN
  • 21. Islands of Collaboration? Growing Disparity Enterprise Public Calling Number/ Name Basic Call Calling Number/ Name Basic Call
  • 22. Islands of Collaboration? Growing Disparity Enterprise Public Calling Number/ Name Basic Call Calling Number/ Name Basic Call
  • 23. So What are the Issues?
    • These technologies are a fact, don't ignore them
    • Convoluted IT policies
    • Siloed Data
    • Limited Email Storage
    • Infrastructure / Bandwidth
    • Security
    • Still in recession survival mode
    • Islands of collaboration
  • 24.
    • Some organisations are working with a 3 year old definition of UC
    • And even that definition is often considered radical
    • But the technology is evolving at an ever increasing rate
    • 8 out of 10 UK companies have no social networking policy
    • In a few years what will be our primary connection to the internet?
    • Collaboration needs to be a network service
    We are Moving from UC to Collaboration?
  • 25. So What Does this World Look Like?
    • The creation of new flexible workgroups
    • Geographically dispersed
    • Cross functional
    • Across companies
  • 26. The Third Phase of Collaboration
  • 27. The Third Phase of Collaboration Defined Workgroups Working with Associates Collaborating during the working day in person Relevant Communities Working with anyone Collaborating when you need to Virtually in person
  • 28. Collaboration Changes the Workplace?
    • How we work
    • Who we work with
    • When we work
    • Where we work
    • What tools we use
  • 29. Different People, Different Styles?
  • 30. Text Collaboration is the Platform for Business
  • 31. So What does Global Knowledge Bring to This?
    • Knowledge
    • We are educators, not manufacturers
    • Providing training across multi vendor platforms
    • Cisco
    • Microsoft
    • VMware
    • Nortel
  • 32. John Berry Stand 321 www.twitter.com/cadazan