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Impact of the evergreen library automation system on public library users
 

Impact of the evergreen library automation system on public library users

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Barbara Albee & Oliver Chen, Indiana University, School of Library and Information Science, Indianapolis...

Barbara Albee & Oliver Chen, Indiana University, School of Library and Information Science, Indianapolis

The purpose of this project is to examine the implementation of an open source library automation system, Evergreen, in Indiana public libraries and its impact to library users. Nine public libraries from the Evergreen Indiana consortium are invited to participate in the project. The research team recruits library users at the nine libraries with the assistance from local librarians. The users are classified into three age groups: 18-24, 25-59 and 60 or above. The research team has collected data from the first two quarters in 2010 and reports preliminary results from the two quarters. Preliminary correlation-coefficient analyses indicate participants’ use of the library system’s functions are related to age, frequency of visits to local library in the last 12-months, level of use of the previous library system and the Evergreen system. Participants; use of the Evergreen system has potential to change the way they use library services and collections.

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    Impact of the evergreen library automation system on public library users Impact of the evergreen library automation system on public library users Presentation Transcript

    • Cloud Computing,
      Open Source Library Systems,
      Public Libraries and Users
      Barbara Albee
      Hsin-liang (Oliver) Chen
      SLIS, Indiana University
    • Key issues:
      • Community clouds
      • Open source library systems
      • Public libraries
      • User studies and technology implementation
    • Community cloud
      “The cloud infrastructure is shared by several organizations and supports a specific community that has shared concerns (e.g., mission, security requirements, policy, and compliance considerations),” (Di Maio, 2009).
    • Three cloud computing delivery models
      Cloud Infrastructure as a Service (IaaS)
      Cloud Platform as a Service (PaaS)
      Cloud Software as a Service (SaaS)
    • Community clouds, the delivery models, and Indiana Evergreen project
      Cloud Infrastructure
       Library consortium
      Cloud Platform
       Shared Web-based library catalogs and ILL
      Cloud Software
       Evergreen open source library system
    • Studying Indiana Evergreen library users
      Purpose:
      To examine the implementation of an open source library automation system, Evergreen, in Indiana public libraries and its impact on library users.
      Background of Evergreen:
      Evergreen Indiana was implemented in 2008. The purpose of the Evergreen Indiana project is to provide public library users with effective and equitable library collections via a multi-library shared integrated library system (ILS).
    • Literature Review
      1. Open source library automation systems
      “it is flexible and has the ability to build a complex system at less cost,” Tennant (2007)
      “the open source trend is strong and in order to survive it must compete with proprietary library systems,” Breeding (2008)
      2. Collaboration and library consortia
      “one of the main benefits of open source software is the commitment of the community to develop something that is interoperable and respects open standards,”
      Moffatto (2006)
    • 3. OPACs and library users in the Web platform era
      “Delivery is equally important if not more so than discovery for the users” OCLC Report (2009)
      According to the report, the top essential data elements recommended by library users are:
      • List of libraries that own the item,
      • Ability to see what is immediately available,
      • More item details,
      • Links to online content/full text
      http://www.oclc.org/reports/onlinecatalogs/default.htm
    • http://evergreen.lib.in.us/opac/en-US/skin/craftsman/xml/index.xml
    • Evergreen Project research questions
      Are users at 9 Indiana public libraries using the open source library automation system since its implementation?
      How do they use the system?
      Do they change the way they utilize library services and resources after the implementation of an open source library automation system?
      If so, what are their changes?
      What are their expectations about the system since its implementation?
    • Methodology
      Nine public libraries in Indiana
      Quarterly meetings with librarians and library users
      Questionnaires and focus group meetings
      System data collection
    • PRELIMINARY RESULTS
      Participants
    • RQ #1: Are users at the nine Indiana public libraries using the open source
      library automation system since its implementation?
    • RQ#2: How do they use the system?The research team uses the usage of inter library loan as an indicator which is a favored feature by most surveyed library users.
    • RQ #3:Do they change the way they utilize libraryservices and resources after
      the implementation of an open source library automation system?
    • RQ #4: Will they increase the use of the system?
    • Preliminary correlation-coefficient significance:
      Participants’ use of Evergreen system’s functions are related to
      • Age
      • Frequency of visits to local library in last 12-months
      • Level of use of the previous library system and the Evergreen system.
      Participants’ experience with previous library systems affects their usage of Evergreen system and related services.
      Participants’ use of the Evergreen system has potential to change the way they use library services and collections.
    • Before
      After
      Less sharing
      Less standardization
      Some libraries not automated
      No web presence
      Sharing collections - intra-library loan
      Union Catalog
      Adherence to standards
      Libraries before and after Evergreen
    • Advantages
      Disadvantages
      Sharing
      More collections to select
      Automation
      Check resources from home
      Libraries have to agree on policies and procedures
      Sharing, libraries that own the item takes precedence for borrowing privileges
      Migrations from fuller developed systems
      Advantages and disadvantages of Evergreen
    • User studies and technology implementation
      • User studies are essential to the success of technology implementation (e.g., Indiana cut IBM loose, saying the company failed to deliver on a multi-year welfare modernization effort.)
      • User studies as a research area at SLIS-Indy
      • Potential for collaboration
    • Thank you!
      Acknowledgements
      This project is supported by
      OCLC/ALISE LIS Research Grant
      and
      IMLS LSTA Grant (through the Indiana State Library)
    • Discussion
      Barbara Albee Balbee@iupui.edu
      Hsin-liang (Oliver) Chen chenhsin@iupui.edu