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INTO University of East Anglia Pre-Departure Guide 2011-2012

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  • 1. Pre-departure guide2011–2012 gINTO UNIVERSITY OF EAST ANGLIAYOUR BEST ROUTE TO UNIVERSITY SUCCESS
  • 2. Pre-departure guide 2011–2012Welcome Welcome to INTO University of East Anglia. We are delighted that you have chosen to study with us. INTO University of East Anglia attracts students from many different cultures and nationalities. This diverse environment will offer you a unique opportunity to make new friends from all over the world and enhance your future life experience. We pride ourselves on being a friendly and welcoming centre. My staff are experienced in dealing with international students and are there to support and guide you throughout your time with us. You are about to start a new phase of your life, moving to a different country, studying at a UK university and perhaps living away from home for the first time. So that you are fully prepared you are strongly advised to read the following guide. Read these instructions carefully and make sure you understand them. There will be further information given to you on arrival. We wish you a safe journey and are looking forward to meeting you shortly. Best wishes, Debbie Price Centre Director, INTO University of East Anglia All students should plan to arrive two days prior to your programme start date - please ensure you arrive on time! Contents Welcome 2 Orientation programme 11 Meet the INTO University of Registering for your course 12 East Anglia team 3 UEA campus card application form 13 Before you leave 4 Making the most of your first week 14 Before you arrive in the UK 5 Social programme 15 Arrival at the airport 6 Health and safety 16 Arriving at INTO University of Key contacts, useful numbers East Anglia 7 and websites 17 Airport collection form 8 Maps 18 Money 10 2
  • 3. In case of emergency call INTO University of East Anglia on +44 (0) 1603 592 977Meet the INTO University ofEast Anglia teamDebbie Price Matthew Perry Ruth Crawshaw Steve EvansCentre Director Academic Director Head of Student Services Academic Support ManagerPaul Hullock Paul Carter Bob Parsons Daisy GleanDirector of Studies (English Facilities Manager Student Services Manager Student Services CoordinatorLanguage Programmes)Elena Clemente Hannah Durell Alex Rose Natalia PonomarevaAccommodation Officer Admissions Team Leader Academic Support Officer Examinations OfficerKelly Moates Yvette Sullivan Cath Baker Mark GribbenReceptionist Receptionist Warden Warden 3
  • 4. Pre-departure guide 2011–2012Before you leaveChecklist – before you leave homePlease make sure you have completed everything on this checklist before you leave home. As soon as possible:1. Have you paid full fees for your tuition, accommodation and insurance (if applicable)?2. Have you returned your Arrival Details Form to admissions.finance@into.uk.com?3. Do you require an INTO airport taxi transfer? If so, please complete Section 3 of the Arrival Details Form and the Credit Card form.4. Have you booked your accommodation?5. Have you checked your passport is valid for at least six months?6. Have you applied for and received your visa?One or two weeks before you leave for the UK:7. Have you organised cash and pound sterling traveller’s cheques to bring with you?8. Do you know your airline’s luggage allowance and have you packed accordingly?What to bring with you:9. Have you packed all relevant original documentation or certified copies including your: • INTO Offer Letter • INTO CAS statement – if required • IELTS certificate or original English Language test result • ny other original documents/transcripts listed in your Offer Letter/CAS Statement, for A example your high school certificate or home university certificates including translations (if originals are not in English). You will need these to register and enrol on your course and to extend your visa in the UK when you need to • Passport and Visa/Identity card • ank statement (no more than 1 month old showing the required funds for 28 days) as evidence to B show the Immigration Officer on arrival at the airport in the UK10. Have you got your documents for medical registration? • Immunisation History Book • UK Foreign and Commonwealth Office Visa Tuberculosis Screening Certificate (if you have one)11. Have you put the emergency telephone numbers into your mobile phone (to be put into your hand luggage)?12. Do you have: • Photographs from home? • Waterproof coat and shoes? • Addresses, phone numbers and email addresses of friends and family? 4
  • 5. In case of emergency call INTO University of East Anglia on +44 (0) 1603 592 977Before you arrive in the UKApplying for a UK student visa • The start date is published on your CAS Statement. If youMost international students from outside the European Union plan to arrive on a different date you must let us know.who wish to take a full-time course in the UK must apply for a This is very important as we must inform the UK Bordervisa prior to leaving their home country. Agency (UKBA) if you do not arrive on time. You can check your status on the following website: • If you change your mind and want to study at anotherwww.ukba.homeoffice.gov.uk/policyandlaw/ institution, you have to tell us before you come to the UKimmigrationlaw/immigrationrules/appendix1/ so we can cancel your CAS with UKBA, and you canIf you are a visa national you can apply for a re-apply for your visa with a CAS from a different sponsor.• Student Visitor Visa for courses of six months or less; Changes to your student registration status• an Extended Student Visitor Visa for English language We must tell the UK Border Agency about any students who courses only for courses of between 6–11 months; have an entry clearance visa issued under PBS rules who fail• a Tier 4 (General) Student visa for English language to arrive for the start of a course, withdraw from a course, courses at or above B1 on the Common European defer or suspend their studies, or fail to attend for significant Framework of Reference for Languages (CEFR) – the periods of time. UK Border agency have assessed this as equivalent Meeting immigration staff at the airport to an IELTS score of 4.0 – with no less than 4.0 in When you arrive at a UK airport, you should be prepared to each sub-skill; answer some questions about yourself, including where you• or a Tier 4 (General) Student visa for courses at Level 3 or will be staying and what you intend to do during your time in above on the National Qualifications framework (NQF) at the UK. You may be asked to undergo a brief, routine health an institution which is a Highly Trusted Sponsor. check by the airport doctor, which might include an X-ray.How will the Points Based System (PBS) affect The health check will take place in a separate room.my entry clearance/student visa application? Afterwards, you will need to return to Immigration Control.If you are a visa national and you apply for a Tier 4 (General) Please note that if you have already studied in the UK and areStudent visa you will need a ‘Confirmation of Acceptance for changing your education provider, you will need to apply for aStudies’(CAS), which is an electronic number we will provide visa for your new course with us. This could take up to 40for you. days. It is a criminal offence to start a course with a differentApplying for your Tier 4 (General) Student visa educational provider before you have applied for your new visa from the Home Office. We will not be able to register youto come to the UK on the course unless you have a valid visa.When you apply for a Tier 4 (General) Student visayou must include a Confirmation of Acceptance for To find out more:Studies (CAS) number. We advise that you check these websites regularly for up to• We will send your CAS details when you confirm your date and accurate information. unconditional offer of a place to study and pay your UK Border Agency: deposit/full fees. http://www.ukvisas.gov.uk/en/doineedvisa/• Your CAS will not be sent more than six months before British Embassy/High Commission – advice on where you the start of your course. can apply for a visa:• The CAS number will be included in a letter called a ‘CAS http://www.ukvisas.gov.uk/en/howtoapply/ Statement’. This will also include important information wheretoapply needed for your visa application. UKCISA (Council for International Student Affairs) – Advice for• You can only apply for your visa three months or less international students: before the start of your course. http://www.ukcisa.org.uk/student/immigration.php
  • 6. Pre-departure guide 2011–2012Arrival at the airportBooking your flight to the UK Upon receipt, we will arrange a transfer on your behalf and confirm this booking with you by email.Please make sure that you book a flight that arrives When you arrive at the airport, your taxi driver shouldon the weekend before your course start date. We be waiting for you with a sign with your name andrecommend that, wherever possible, you arrive at INTO on it.Norwich airport. This may mean changing planes Please note that if you are delayed in meetingin Europe. your taxi, either because your flight has been delayed, or because of delays at UK immigration orAirport taxi transfers baggage collection, the taxi company will chargeINTO University of East Anglia can arrange for a taxi ‘waiting time’ and this charge will be passed onto meet you upon arrival at the airport and take you to you.directly to your accommodation. Payment for the If you cannot find your taxi driver, DO NOTtransfer must be made seven working days in advance. LEAVE the Arrivals Hall. You should: If you would like us to meet you at the 1. Go to the Information Desk and ask them to makeairport, please complete the Arrivals Details an announcement asking for the taxi driver forForm and the Airport Taxi Transfer Creditcard YOUR NAME going to INTO University ofCard form, which can be found on pages 8 and East Anglia.9 of this guide, and email them to admissions. 2. Contact INTO University of East Anglia byfinance@into.uk.com seven days before you telephone. We will help you to contact yourarrive. taxi driver. Even if you do not require a taxi transfer, you must send us your arrivals details so we can make sure everything is ready for you upon arrival at the INTO Centre. 6
  • 7. In case of emergency call INTO University of East Anglia on +44 (0) 1603 592 977Arriving at INTO University of East AngliaTravel information – getting to When you arrive at the UniversityINTO University of East Anglia of East AngliaPlease be aware that there are many airports in the INTO University of East Anglia is locatedUK. In London, there are three international airports, between the main car park and the Universitywith each airport having a number of terminals. Medical Centre on the University Drive – lookPlease see www.flightstats.com/ for further out for the red and yellow signs.information about your flight. For more information If you are unsure of where to go, please call theabout getting from your arrival airport to INTO, please INTO office on +44 (0) 1603 592 977 and a staffsee the student services section of our website member will help you find your way.www.intohigher.com/uea. If you have booked INTO accommodation, you should go to reception to collect your key. A member of staff will help you to your room. You will be given an arrival pack including an international SIM card, information of your induction programme and useful information about INTO and Norwich. You will also be able to call home or email your family to let them know you have arrived safely. 7
  • 8. Pre-departure guide 2011–2012 ✁Arrival details formAll students MUST complete section 1 and 2 of this form and return one weekbefore your course start date by email to admissions.finance@into.uk.comor fax to +44 (0) 1273 328 595 / +44 (0) 1273 329 746Section 1 (compulsory)Personal detailsFamily name (surname)Other/given names (first name)Email addressMobile phone numberINTO number (please refer to offer letter)Section 2 (compulsory)Arrival details into the UK and confirmation of accommodationCountry flight departs fromDate of arrival in the UK Time of arrival in the UK (am/pm)Arrival Airport TerminalFlight number Name of airlineIf you are organising your own transfer from the airport:Arrival date at INTO University of East Anglia: Accommodation/CentreArrival time at INTO University of East Anglia (am/pm): Accommodation/CentreAny special requirementsPlease make sure that you book a flight which arrives on the weekend before your course start date. If onarrival you require a taxi to meet you and will be staying in a hotel or other accommodation not arranged byINTO then please provide the addressSection 3 (optional)Airport transfer bookingIf you would like a taxi to meet you at your UK arrival airport and take you to your accommodation please tick one ofthe following boxes and complete the credit card section below £190.00 London Heathrow Airport £190.00 Gatwick Airport £130.00 London Stansted Airport £20.00 Norwich International Airport I do not require an airport transfer 8
  • 9. In case of emergency call INTO University of East Anglia on +44 (0) 1603 592 977✁ Section 4 If you will be under 18 on arrival and do not require INTO to meet you at the airport and arrange a transfer then the following section must be completed Name of person meeting the student: Address of person meeting the student: Mobile telephone number: Name of parent: Signature of parent: Date: Credit card form Payments over £50 by credit card are subject to a 2% surcharge and debit cards to a £1 surcharge. This will be taken from the card in addition to the amount stated in section 3 of this form. CREDIT CARD DETAILS To enable fees to be debited from your credit card, please complete the details below. VISA CREDIT MASTERCARD DEBIT If DEBIT, please specify type: Please note, the University will only accept transactions using the following cards: Mastercard, Visa, Solo, Maestro, Electron or Visa debit. Credit/debit card number / Card start date —— —— (mm/yy) / Card expiry date —— —— (mm/yy) Issue number Security code This is the last three digits of the code found on the back of your card. Cardholder name Billing address Please return this form by email to admissions.finance@into.uk.com or fax to +44 (0) 1273 328 595 / +44 (0) 1273 329 746 9
  • 10. Pre-departure guide 2011–2012MoneyCurrency Bank accountsCurrency across the UK is the pound sterling (£GBP). If you are going to be here for longer than six months,One pound is divided into one hundred pence (100p). we strongly recommended you open a UK bankNotes are issued to the value of £50, £20, £10, and account, as soon as possible, after arriving in the UK.£5 and coins to the value of £2, £1, 50p, 20p, 10p, UK Banks are open 9am to 4.30pm on weekdays5p, 2p and 1p. Please note that £50 notes are very and some are open on Saturday mornings. If you bringuncommon and should be avoided as they can often a banker’s draft in sterling with you (payable to yourself)be the target of counterfeiters. We do not advise or arrange for it to be sent, then you can open ancarrying large sums of cash with you on arrival. account at a bank after you have registered on your We recommend that you bring enough money course. It may also be useful to bring a letter from yourwith you to cover the first couple of weeks after your bank at home (or some other documentation) toarrival – no more than £250 in cash for your confirm your credit status. We will provide you withimmediate needs should suffice. It is safer to bring further information and support on opening accountslarge sums of money in travellers’ cheques, which can during your induction week. In order to open a bankbe cashed in banks, post offices and airports but be account you will need the following:aware that there is often a minimum commission • your passportcharge. Please avoid carrying large sums of cash or • proof you are a student – we will issue you with ankeeping large amounts in your room for safety official bank letter after registrationreasons. Credit and debit cards are widely accepted • proof of address.in the UK, MasterCard (Access) and Visa credit cards For further advice on opening bank accounts in thebeing the most common. Diners Club and American UK, you can visit:Express are less so. You can withdraw cash from a www.ukcisa.org.uk/student/bank_account.phpcashpoint machine (also known as an ‘ATM’) if youhave a Personal Identification Number (PIN) for that Living costscard. You may want to inform your current bank thatyou are going to the UK and to ask if you can use It is estimated that a single student will needyour card here. approximately £650–£750 a month to meet their basic living expenses. This is just an indication and will alter depending on your lifestyle and spending habits. It is important to plan and budget your finances for living in the UK; it’s not just your course fees you need to think about. If you want help with planning and budgeting your finances. The following international student website may be useful: www.studentcalculator.org.uk/international/ index.asp 10
  • 11. In case of emergency call INTO University of East Anglia on +44 (0) 1603 592 977Orientation programmeInduction programmeAt the start of your course you will receive a fullinduction (providing you arrive the weekend beforethe start date of the course). This will vary in lengthaccording to which course you will be studying andit is a great opportunity to meet staff and students ‘The tour of Norwich during my first week was veryand find out more about the University and the local important for me - as I did not know anything aboutarea. You should attend all sessions. The induction the city. On the tour I got to see the library, the Castleprogramme will usually include: and the Cathedral. I have since been to the city• welcome talks centre many times. I already have my yearly bus• information sessions with INTO Student Services, pass, so I can go to the city centre whenever I want. the Students’ Union, UEA security staff I would recommend other student to buy the bus• an English language placement test pass from the travel shop. Before I had to pay every• social activities time I went on the bus. Now I can just show my pass• a campus tour. when I get on – so it is very convenient.’The following is an example time table for the Yuki TomitaSeptember and January orientation programme. JapanTIME MONDAY 11TH TUESDAY 12TH WEDNESDAY 13TH THUrSDAY 14TH FrIDAY 15TH08.30 NOrFOLK TrIP09.0009.30 WELCOmE TALK ENgLISH TEST LESSON INTRODUCTION10.00 UEA CAmPUS TOUr10.3011.0011.30 grOUP WOrK12.0012.30 HEALTH ANd SAFETy LUNCH LUNCH13.0013.30 LUNCH NOrWICH CITy LUNCH TOUR. BRINg COATS,14.00 OUTDOOR SHOES AND14.30 REgISTRATION IN CAMERAS UEA CLUBS ANd CLASS ALLOCATIONS BREAKOUT AREA SOCIETIES FAIR FOR WEEK 215.0015.30 REgISTRATION IN STUDENT UNION SECUrITy TALK BREAKOUT AREA PrESENTATION16.0016.30 REgISTRATION IN EVENTS mArKETINg TALK BREAKOUT AREA PrESENTATION17.0020.00 ICEBREAKER KARAOKEONWARDSStudents starting programmes not in September and January will enjoy a shorter orientation programme 11
  • 12. Pre-departure guide 2011–2012Registering for your course,English language testingCourse registration English language testingYou must come to the INTO reception at 9am on Upon arrival, your English level will be assessed soyour course start date so we can give you your we can ensure you are placed in the right class.induction programme and registration time (if notreceived on arrival). You will be required to bring the Campus Card and photographsfollowing documentation on the first day to allow you It is VERY important that you send the Campusto register: Card Form at least 2 weeks before you arrive. You• Passport and Visa/Identity card also need to send us 2 passport size photographs.• Visa (Tier 4, sponsor licence number: We accept digital photos emailed in .jpeg format or XNU1YRCC2) normal passport size photographs sent through the• All payment receipts or fees if not already paid post. If we do not receive your campus card• Academic Transcripts (original) and certified application in time, it could take 10 working days for translations if not in English you to get your campus card.• Academic Certificates (original) and certified translations if not in English Very important• IELTS or other relevant evidence of English proficiency (original) Any change to personal details (phone number,• Course confirmation letter address etc) must be reported to INTO reception.• Up to date address for home country and next of kin details• Contact details for your residence in the UK, including mobile telephone numberDuring registration, we will also book you a policeregistration and health appointment, if required.Once you have registered, you will have a welcometalk by Student Services in which we will explaineverything you need to know about life in the UKand how best to get along in your first few weekswith us. The timetable for the rest of the week willalso be explained. 12
  • 13. In case of emergency call INTO University of East Anglia on +44 (0) 1603 592 977UEA campus card application form2011/2012As a student at INTO University of East Anglia you will Address: INTO Centrebe required to carry a UEA Campus Card. University of East Anglia Earlham RoadPlease complete and return this form, with a Norwich NR4 7TJpassport sized photograph of yourself to INTO at UKleast 2 weeks before your course start date. Fax: +44 (0) 1603 250 200 Email: into@uea.ac.ukThe Campus Card has the following functions: Please complete and return this form, with a• Proof of registration as a student at UEA. passport sized photograph of yourself to INTO at• UEA Library card. least two weeks before your course start date.• Access card to the UEA 24-hour IT facility in the If we receive the form and photograph after this time, Library. you may have to wait at least a week for your• Membership card for Union of UEA Students and campus card to be made. associated benefits (e.g. discounts, voting rights).• SportsPark membership card (should you elect Student information to join). INTO/UEA Registration number• Access card for specialist facilities where Level of study (please tick one box) appropriate.• Access to INTO residential buildings. UndergraduateYour card will be issued to you once registered at Taught postgraduateINTO. To allow the university to prepare your card it is Research postgraduateessential that you follow the instructions below Faculty INTOcarefully. School INTOInstructions Your full name (please use capital letters)1. Fill in your details in the ‘Student Information’ box below. Please make sure you sign the form. Your signature2. Return this form to the INTO Centre by fax or email.3. Please send us a passport-sized photo of yourself IT HELPDESK USE ONLY with your name and INTO registration number written clearly on the back. You can send these to Date received / / —— —— —— (dd/mm/yy) the INTO Centre by email or by post. Received byIf you send an electronic copy of your photo to us by Date created / / —— —— —— (dd/mm/yy)email, the specification for the photo is: at least 96 Created bydpi and the preferred format is JPEG. User name 13
  • 14. Pre-departure guide 2011–2012Making the most of your first weekOn arrival we will provide you with a free SIM card to Other things to remember:use in the UK which also has one free international • attend ALL your classes and tutorialscall on it, so you can call home and let your family • always be on timeknow you have arrived safely. This will give you cheap • be prepared for your classesrates to phone internationally and will be much • care for others’ feelings and culturescheaper than your current SIM card or any other UK • feel free to ask questions whenever you need tonetwork providers. • join social events and sports clubs. There are lots Alternatively, you can always download Skype, a to choose from so ask the INTO stafffree computer programme that allows you to use • keep your accommodation clean and tidyyour computer like a phone and place international • overcome problems by sharing them with yourcalls for free to other Skype users. Depending on friends, teachers and INTO staffyour computer, web cameras are also supported. • practise English as much as you can and in as Please remember that when you arrive in the UK many places as you canyou will have travelled a long way from home and • your academic progress and your behaviour willalthough for most of you this will be an exciting time always be monitored.please do remember that your family and friends mayworry about you. Remember to contact them and letthem know that you are safe! 14
  • 15. In case of emergency call INTO University of East Anglia on +44 (0) 1603 592 977Social programmeINTO Events and Excursions • karaoke • arts and craftsIn addition to your academic study, it is important to • national eveningsintegrate into life at INTO, UEA, Norwich and the UK. • barbeques.The more effort you put into making friends andgenerally joining in, the more enjoyable and rewarding Typical excursions include:your experience will be. • London As well as being able to join the many clubs and • Cambridgesocieties run by the University of East Anglia, at INTO • Alton Towers theme parkwe put on a series of events and excursions • Windsor Castlethroughout the year. These include: • Sandringham• sports competitions (table tennis, badminton, • Bluewater shopping centre pool) • Lincoln Christmas market• quizzes • Oxford and Bicester Luxury Shopping Outlet• game show nights • Colchester Zoo.• film forum All these activities and excursions are a great way of• English corner meeting people, making new friends and practising• singing in English your English outside of the classroom. On arrival you• comedy club will be given a list of excursions - so remember to• salsa dancing sign up early. 15
  • 16. Pre-departure guide 2011–2012Health and safetyDeciding to study overseas can be an exciting yet doctor. Full details of how to register at the Universitydaunting opportunity. To ensure that you can make of East Anglia Medical Centre will be given to youthe most of this experience, once your arrive in the during your induction programme.UK our dedicated student support teams will help Private Health Insuranceyou settle in to student life. During your induction Full travel, medical and health insurance is mandatoryprogramme they will deliver safety talks, as well as for all INTO University of East Anglia students. Unlessprovide you with information about services available proof of suitable alternative cover is provided duringto support international students. In the case of an the application process, Uniplan Insurance willemergency you can always contact a member of the automatically be added to your course fees.team by calling +44 (0) 1603 592 977. Personal SafetyBefore you travel to the UK The UK is a safe place to study and live in. You canIt is always advisable to have a health check before make your time here as an international student evenyou leave your home country. In some cases, when safer by using common sense. For practical tips onyou arrive in the UK you may be asked to produce how keep safe during your studies please visithealth certificates detailing your vaccinations. For www.britishcouncil.org/eumd-immigration.htm,example, if you are coming from a tuberculosis (TB) where you can download a copy of ‘First Steps’high-risk area, a chest x-ray report may be required. pre-departure publication.It’s a good idea to carry these documents in yourhand luggage in case you need to show them UK Safety in your accommodationimmigration. For more information visit To ensure a safe living environment, students living inwww.ukvisas.gov.uk/en/howtoapply/tbscreening INTO University residences must keep to all of the If you are undergoing any medical treatment, we rules and regulations. Within the accommodation weadvise you to bring your current prescriptions and a have also appointed a number of Students Wardensdoctor’s report (translated into English). Similarly if to ensure your well-being and provide you with anyou wear glasses consider bringing a spare pair with alternative source of support.you, or if you wear contact lenses bring a sufficient Safety in Centresupply to use while you are in the UK or a Safety in the INTO Centre is everyone’s responsibility.prescription (translated into English) to ensure you If you see anything that is a cause of concern, pleasecan secure a ready supply. report it to the reception desk and we will ensure thatHealth services in the UK it is dealt with immediately. Please note that smokingIf you are coming to the UK as a full-time student on is not permitted in any public place in the UK and soa course lasting six months or more, you will be you cannot smoke in the INTO Centre.eligible for free or subsidised treatment in the UK Useful websitesunder the National Health Service (NHS). This means British Council – www.educationuk.orgthat you can see a doctor or go to hospital for free. UKCISA – www.ukcisa.org.ukYou only have to pay for prescription medicines, NHS Direct – www.nhsdirect.nhs.ukwhich is currently £7.40 per item. All you have to do University of East Anglia – www.uea.ac.uk/estates/when you arrive in the UK is register with a local Campusservices/personalsafety 16
  • 17. In case of emergency call INTO University of East Anglia on +44 (0) 1603 592 977Key contacts, useful numbersand websitesIMPORTANT TELEPHONE NUMBERSPlease make sure that you put these numbers in your phone:INTO University of East Anglia The UEA Medical Centre+44 (0) 1603 592 977 +44 (0) 1603 251 600 - Doctor/NurseINTO reception is open Monday to Friday 8am–7pm +44 (0) 1603 592 173 - Dentistfor all of your questions and to assist you with your The UEA Medical Centre is open Monday toarrival. At all other times, this number can be used for Saturday. If you need medical assistance out of hoursurgent matters or messages. You can also email us call the same number and you will be put through toat into@uea.ac.uk the out of hours medical service. http://www.umsuea.co.ukWebsite:www.intohigher.com/uea First Goldstar TaxisFacebook: +44 (0) 1603 700 700www.facebook.com/INTOUEA This is our recommended taxi company. We useTwitter: Goldstar for airport taxi transfers.twitter.com/INTO_ueaINTO TV: Immigration Advisory Service (IAS)www.youtube.com/user/INTOTV +44 (0) 207 967 1200 www.iasuk.orgEmergencies If you have any problems at Immigration Control,999 please call this number for free advice.If you need the Police, Fire Brigade or AmbulanceService in an emergency, the telephone number to call Useful websitesis 999. If you are unfortunate enough to experience Visa information – www.ukvisas.gov.ukcrime, have been involved in an attack or threatened, UKBA – www.ukba.homeoffice.gov.uk/you should report it to the police and INTO. studyingintheuk Studying in the UK and excellent adviceThe Security Lodge on budgeting – www.educationuk.org+44 (0) 1603 592 352 UKCISA advice for International Students –The team of security officers provides a security www.ukcisa.org.uk/student/presence on campus for the prevention and detection UK living and culture – www.britishcouncil.orgof crime. The Lodge is staffed 24 hours a day and UK weather – www.bbc.co.uk/weather/ukweathersecurity staff patrol both on foot and by vehicle. International Student Calculator – www.studentcalculator.org.uk/international National Health Service – www.nhs.uk/Pages/ HomePage.aspx Transport for London (underground/tube, buses, etc) – www.tfl.gov.uk 17
  • 18. Pre-departure guide 2011–2012Maps 2 3 6Campus map key1. INTO University of East Anglia2. The Square: shops, cafés, bars, restaurant and banks3. Library4. The Student Union5. Sports complex NORWICH DR CR AIRPORT AY OM TO N6. Sainsbury Centre for Visual Arts A140 ER RO AD RO AD HELLESDON A10677. International Office HOSPITAL To Swaffam and the Midlands OUTER RING ROAD8. University Medical Centre A1074 AY L SH AM and Pharmacy DEREHAM ROAD OUTER RING ROAD RO AD A47 NORWICH CITY CENTRE UEA ENTRANCE EARLHAM ROAD C of E NORWICH CATHEDRAL STATION YARMOUTH ROAD RC WATTON ROAD CATHEDRAL BUS & COACH STATION BLUEBELL ROAD NRP ENTRANCE INNER NORWICH UNIVERSITY OF RING ROAD To Great Yarmouth RESEARCH EAST ANGLIA RO AD NORWICH PARK K CITY AN FOOTBALL TH A47 A47 UN CLUB NORFOLK AND NORWICH O AD UNIVERSITY TR KE HOSPITAL AR WM NHS TRUST NE A11 To Lowestoft A146 ROAD A47 IPSWICH A47 A11 To London To Ipswich 18
  • 19. In case of emergency call INTO University of East Anglia on +44 (0) 1603 592 977Body text 5 1 8 7 4City of Norwich The city is home to a large student population drawn from many schools and colleges and has aThe University of East Anglia is situated alongside the young outlook and relatively low cost of living. Thepicturesque city of Norwich which lies in the heart of University’s international student community is widelyEast Anglia’s most beautiful countryside. Norwich city recognised as contributing to the city’s atmospherecentre is just 4km from the University and frequent and there are several established links such as thebuses run from the campus to the city centre. Norwich International Club, which offers the Norwich is an historic city with many original opportunity to meet local people in an informalmedieval buildings, including the 11th century setting.cathedral and the Norman castle which overlooks the Norwich has plenty of street cafés andcity. international restaurants, offering a wide choice of A major city with a busy, cosmopolitan food, from Indian, Chinese, vegetarian, Greek andatmosphere, Norwich is famed for its variety of Thai to Mexican, Spanish, Italian and English.cultural entertainment which includes cinemas, One of Britain’s top ten shopping cities, Norwichtheatres and a number of fascinating museums and features a unique blend of independent and specialistart galleries. shops as well as all the major high street chains, At night, there are venues to suit all tastes, from supermarkets and two large shopping centres. Thetraditional English pubs to modern bars and clubs. city also boasts England’s largest open-air market, where fresh fruit and vegetables can be bought six days a week. 19
  • 20. INTO University of East AngliaNorwichNorfolk, NR4 7TJUnited KingdomT: +44 (0) 1603 592 977F: +44 (0) 1603 250 200E: into@uea.ac.ukwww.intohigher.com/uea© INTO UEA LLP, May 2011. All content published in this document is believed accurate attime of publication. INTO reserves the right to alter details of all aspects of its operationwithout notice.INTO University Partnerships Limited is a limited company registered in England and Wales,registered number 05507863. Registered office: 102 Middlesex Street, London E1 7EZUniversity of East Anglia education provider sponsor number XNU1YRCC2